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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

txeagle24 ·
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

gwalters2009 ·
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Your Copier

Larry Kirsch ·
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

John Saramak ·
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit

SalesServiceGuy ·
PRINTING BUSINESS UNIT DIVESTMENT GUIDANCE Following is communications guidance on the Samsung Printer Business Unit Divestment includes: The Samsung Electronics Press Release Q&A for Samsung Employees and Partners Samsung Printing Business Unit Divestment Statement “Samsung Electronics has reached an agreement to sell the entire global operations and assets of its printing business to HP Inc. This transaction is part of the Company’s efforts to concentrate on its core business areas.
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Re: The Quest for $200K "Still Time to Network"

mnchstr ·
I call used machines "Off Lease" and tell the prospect to think of them as a program car, still very good but someone else took the retail hit. I say if a used machine needs to be re furbished I don't buy them. I don't sell used machines with high meters with the exception of Ricoh's "Greenline", we don't know the meters on those and I'm not impressed with those, lots of quality issues.
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Re: "MFP Wars" Hi Speed A3 MFP's vs A4 MFP's

Ray Stasiezcko ·
Art, one of the problems is dealers servicing a machine for $30.00 a month. however, the reality is the industry has allowed the sales engine to destroy the service model. selling full service on A3 for .006 or less in volumes of 5k a month. Dealers were chasing sales revenue as they sacrificed service profits. As volumes continue declining so will margins. Dealers will begin realizing that all the A3 service they gave away is too costly to manage and the shift will begin. The A4...
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Re: The End of The Day With Ray!With Leadership We Will get Through This

SalesServiceGuy ·
Ray makes a lot of great points here! I have to break this video down, write notes and make a plan with my team. Sales could be on the downward trend through to at least Sept so it will be a good time for sales training and analyzing/ optimizing internal processes. Ray says "What is the message you are sending to your internal and external customers about how to navigate through this Corona Virus" ... I am not sure myself what that message is or should be? What is an internal customer? For...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Ray Stasiezcko ·
Anders good questions. Flat Rate billing is simply a billing method. The most vital component is understanding cost. Our industry has known customer volumes for decades. We also know it’s declining. Customers’ will not change printing behaviors based on billing. Obviously, each dealer will determine their T&C. The smart ones will focus on controlling cost of labor and increase their FCE, they will sell the right equipment in the right volume band, and they will understand the importance...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

wesmcartor ·
The difference in our iDaaS model is that volume DOES impact cost. Other flat rate model offer a rate with no impact on volume. Our program uses the current customer volume, service efficiency, margin expectations as well as our data on over 4 million devices to help remove the variables and concerns over switching to a no meter billing model. We can also adjust for color ratio's. So with the possible exception of print for pay, production and maybe some schools there is no reason not to...
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Re: BYOB... It is Not What you are Thinking...

Art Post ·
Larry makes some excellent points and don't I know it. For the last ten years I've grown the P4P brand and my own brand through writing at least two blogs a week, sharing content on LinkedIn, sharing on Twitter, and answering any questions related to our industry that I can find on the web. If you can't blog for your own company then blog for yourself on LinkedIn, it's a great venue to get started! Someone will say, well, uh, I don't know what to write (Denver just gets turnover on Panthers...
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Re: Are Your Salespeople Good Losers? Ask Cam Newton...

Art Post ·
too bad there are so many crappy sales cultures in the business world. Too many companies look at sales people as a necessary evil and pay too much money to consultants that are so far removed from the industry that they don't have a clue. Most of these "consultants" will make a statement that we can make add more profit with our "new" program. Most times that program is to cut the comp plan of the sales people. I call it "Ikonism"
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Re: Recognizing Disruption

Art Post ·
ebyers, ty for posting the reply. I've been out of sorts for the past few weeks with some much needed time off. Many dealers don't need to change because they are still making a great profit. Sorry, I meant GREAT profit! Thus change is not in order for them. Salespeople to make that change, it's possible, one great idea with a few bucks behind that idea could change everything. What Ray posted above could be the copier industry, or it could be IT services or maybe software. Print Audit has...
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This Week in the Copier Industry 10 Years Ago, The First Week in January 2009

Art Post ·
Ten years ago this week and what was on our minds? It was the Great Recession. I remember it all too well. Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease. Hope I never have to go through that again! Enjoy the threads from ten year ago this week! Weekend Copier Notes from 1/4/09 Neal · 1/5/097:19 AM According to survey of printshops...
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014

Art Post ·
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...
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This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009

Art Post ·
There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web. Speaks about common ground with the client along with trust. Take the three minutes to read this thread. Relationship Selling – The Buy and Buy Enjoy the threads from ten years ago this week! Weekend Copier Notes from 1/18/09 Neal · 1/19/098:46 AM bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The...
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014

Art Post ·
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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This Week in the Copier Industry 10 Years Ago, The Last Week in January 2009

Art Post ·
It's been a hectic week for me. Had to spend a couple days in PA for meetings, coupled with the end of the month. January was nothing but a bummer. That's what happens when you cram everything in for the end of the year. One item I was happy with was my commission check. Back to rebuilding the pipeline. Enjoy these threads from ten years ago this week. Weekend Copier Notes from 1/25/09 Neal · 1/26/096:56 AM server, which is a relabeled Konica Minolta PRO C 6501. This certification is based...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014

Art Post ·
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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This Week in the Copier/Office Equipment Industry 5 Years Ago (1st Week of February 2014)

Art Post ·
Were you in the industry five years ago? If not some of these threads will shed some insight on what was the top threads 5 years ago this week. If you've been in this industry longer than five years, then many of these threads may bring back some memories. In any case enjoy these threads from 5 years ago this week! EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses Art Post · 2/6/149:20 PM EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses...
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This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004

Art Post ·
Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions. The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums. Enjoy the threads from 15 years ago this week! Ricoh Demonstrates Its Dedication 1/9/049:25 AM manufacturing, distribution, use and the recycling of its products. Sustainable...
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This Week in the Copier Industry 10 Years Ago, The Second Week in January 2009

Art Post ·
Enjoy these threads from ten years ago this week! Weekend Copier Notes from 1/11/09 Neal · 1/11/098:32 PM replacement was named for Tod’s old job. - In an effort to gain its customers back from IKON (which was acquired by Ricoh ), Canon Business Solutions launched the “War Chest” program, giving sales reps ability to pay for up to 9 months of a competitive lease, - A year after being booted from the program, Canon announced that it is once again part of the U .S. Federal Government GSA...
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6 Reasons Why Flat Rate Service Program Will Change the Copier Industry

Art Post ·
I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see the industry evolve over the last 38 years! Back in the early eighties their was only one plan for a copier maintenance agreement. We included "x" amount of...
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This Week in the Copier Industry 5 Years Ago, The First Week in September 2013

Art Post ·
Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13 Art Post · 9/5/137:08 AM today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and...
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This Week in the Copier Industry 15 Years Ago, The Third Week in September 2003

Art Post ·
BTA National Event was last week in NYC @ the Stewart Hotel. With members and vendors I heard there were 345 attendees. That's a great showing! What was the most popular talked about theme behind the scenes? Yup, it was the One Rate or Flat Rate. More to come on this during the week. Enjoy the threads from 15 years ago this week! Fuji-Xerox merges 9/17/038:48 PM Fuji- Xerox merges internally Byron Connolly, CRN Wednesday, 02 April 2003 Fuji- Xerox will audit its printer -distribution channel...
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This Week in the Copier Industry 10 Years Ago, The Third Week in September 2003

Art Post ·
There's a great thread below "Print Management" Truth and Lies". It's a compilation of threads from members about best and worst practices. Check it out if you have the time. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 09/14/08 Neal · 9/16/087:20 AM 11% annually o copy volumes are declining 2% annually o HP sold 60 million printers last year o Xerox sold 3 million printers last year o Kyocera only sold 115,000 printers last year o Average print volume for a...
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Change is Good, Especially When it Comes to Scanning Documents with Copiers

Art Post ·
Change is good, right? I'm going to change is even better. Being the same old you and doing the same old thing when presenting copiers can be prove to be a bad thing. Everything is changing at break neck speed in our industry. Thus last week I thought I would change it up a bit. Instead of providing the same old boring talk track of speeds and feeds. I opted for making one short power point presentation (5 slides) that centered around scanning workflows. There were no pictures of copiers, no...
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This Week in the Copier Industry 15 Years Ago, The First Week in October 2003

Art Post ·
Not a lot here this week, but some interesting items that included Canon Business Solutions and a duplicator that was introduced with a paper tray. Oh yes, and the question of the week was who was going buy Imagistics. Can anyone answer that? Enjoy the threads from 15 years ago this week: Off & Running! 10/1/034:02 PM Solutions U .S.A., Inc. As one company, Konica Minolta Business Solutions has: · · A projected revenue of over $1.5 billion · · Over 6,000 employees supporting more than...
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This Week in the Copier Industry 10 Years Ago, The First Week in October 2003

Art Post ·
In the office on Friday we had a chat about the manufacturers in the industry. My thoughts centered around KonicaMinolta and the great job they're doing with diversifying. Ricoh was at the bottom of the list. Enjoy the threads from ten years ago this week: Ricoh Offers Managed Print Services to Reduce Printing Complexity 10/2/0811:10 PM . In the past, printing was simple as everyone either shared one device or had a personal printer . Now the printing landscape is more complex with multiple...
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How to Implement Your Own Flat Rate Program "registration link"

Art Post ·
We're pretty excited about the response from P4P'ers. As of today we have 52 RSVPs. If you're interested and have not RSVP'd we can add another 23 members now. I expect this to be a max event so please make sure you RSVP here and I'll send you the registration link. For those that have RSVP'd the registration link is below. The date is set for November 19th at 4PM Eastern Standard Time. I copied the below content from the Webinar registration page. " In this highly anticipated webinar event,...
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Five Reasons Why Copier Dealers Need to Implement Their Own Flat Rate Program

Art Post ·
On Saturday I received an email from a Print4Pay Hotel member stating that one of his largest accounts is under siege with Konica Minolta's new unlimited click program. The KM unlimited click program is hot with the KM sales team because it gives them a different talk track with the client. The KM reps will be pitching unlimited clicks, simplified billing, no overages. The competition will have their old out dated legacy cost per page program. Can you guess who will win the majority of the...
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This Week in the Copier Industry 10 Years Ago, The Last Week in October 2008

Art Post ·
We're in to the last 8 weeks of the year. Prospecting that was done in July & August will now start to pay dividends and carry you through the end of the year. If you're just prospecting now for November and December then you're toast! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 10/26/08 Neal · 10/27/087:45 AM WEEKEND MFP INDUSTRY NOTES 10-26-08 The following is a quick review of copier/MFP industry news from industry publications. Kodak ’s print controller...
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This Week in the Copier Industry 15 Years Ago, The Last Week in October 2003

Art Post ·
Wile reading through the threads I re-read a post that I wrote about my brother fifteen years ago. It was this week fifteen years ago that he passed away. Even though we had our differences he is missed. Enjoy the threads from 15 years ago this week! Scan & Capture From the Copier 10/28/036:57 PM alike. When scans replace printouts and copies, it often translates into lower lease charges for dealers and diminished (high-margin) consumables revenue. In addition, selling and integrating...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in June 2003

Art Post ·
Fifteen years ago, hard to believe that many of us have seen so much come and go during those years. The Ricoh Aficio 1224 was an A3 color device that printed 12 pages per minute in color and 24 pages per minute in black. We had some horrific problems with speed when the Ricoh 1224 would go into an auto calibration during a print or copy run. It would take up to 5 minutes to calibrate and then restart the print job, and yes we had many frustrated users because we weren't aware of how the...
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The Flat Rate Program "The Good, the Bad & the Ugly"

Art Post ·
If you've been around as long as I have, then you're old! No, really it's that you've seen or heard about some of the coolest marketing programs from our beloved copier manufacturers. One program has recently has a ton of chatter on the Print4Pay forums lately. That's the KonicaMinolta All inclusive unlimited click program. I first heard of the program through one of my Linkedin connections and he was touting how awesome the program is for clients. In fact he's authored his success on the...
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The KM 1Rate Program & How to Sell Against It Webinar

Art Post ·
In the last few weeks, I've had many inquires about the KM 1Rate program. That's the program that give clients unlimited clicks for a monthly fee. Yes, I stated unlimited clicks. With the help of P4P Hotel members I've been able to understand the terms and conditions of the program. Once you understand those you can put together a strategy to point out the good, the bad and the ugly. In the webinar we'll focus on those terms and conditions and the offer up a strategy to sell against it.
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This Week in the Copier Industry 10 Years Ago, The Second Week in August 2008

Art Post ·
There's an interesting thread below titled A4 Device Poll. It's a short thread and I disable the poll site years ago. However, from reading the thread it was about ten years ago that A4 devices were starting to talk hold. What I can't believe is that the major A3 manufacturers have continued to lower prices on the A3 boxes and move very slowly with offering full functionality for A4 devices. It's been ten years! Enjoy the threads from ten years ago this week. Topic Weekend Copier Notes from...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in July 2003

Art Post ·
It's hard top believe that Global has been around for more than 15 years now. There's a thread below about them making their 60th acquisition. My how time flies. UPDATE 3-Xerox profit slips 7/29/038:06 AM 10 percent of revenues, was down 11 percent. Xerox said revenue declines in developing markets are moderating, and it expects "continued improvement" in the second half of the year. Xerox said gross margin slipped to 42.4 percent from 42.5 percent amid plans to sell low- to mid-level...
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This Week in the Copier Industry 15 Years Ago, The First Week in August 2003

Art Post ·
There's an interesting thread below about the Riso V8000 which was a dual color single pass duplicator. At the time I was selling the Ricoh products and all we had was the Ricoh TCII. Where Riso developed a single device that was able to print colors, Ricoh came out with an optional slave device. You could not print to the Ricoh TCII, in order to get two colors in a single pass, you had to make the masters on a single color Ricoh duplicator. Once the masters were made you then had to...
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This Week in the Copier Industry 15 Years Ago, The Third Week in August 2003

Art Post ·
Seems like I may have misplaced a week. Last weeks thread was the first week of August, however I had notes in from the second week. Well, it's time for the third week in August notes from 15 years ago. Check out the awesome story from Old Glory below or click here Remember the 1035 Scanner/copier story? High-Speed Copiers: 8/19/037:29 PM begin? Does it require a dedicated salesperson ? Who are the best prospects? What are the best selling strategies? Perhaps any discussion of the topic...
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This Week in the Copier Industry 15 Years Ago, The Last Week in August 2003

Art Post ·
Below is probably one of the most mis-understood printers (well not actually a printer) of our time. The Seri Print 25 was a really cool in-line attachment to the Ricoh duplicators. You would replace the Ricoh ink with Seri Ink, and then you'd be able to print on any gloss coatings. The Seri printer used a UV light to cure the ink on the gloss coat. Alas the Seri is no more and Ricoh is just about out of the duplicator industry now. Enjoy the threads from ten years ago this week! Konica...
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This Week in the Copier Industry 5 Years Ago, The Last Week in August 2013

Art Post ·
I thought it would be time for something new. Each week we post threads from the last 10 year and 15 years on the Print4Pay Hotel. So we're going to give you another one. This Week in the Copier Industry 5 Years Ago. Enjoy these most excellent threads from just 5 years ago! Who Makes the Best Multifunctional Copy Machine? Art Post · 8/28/1310:23 PM manufacturers for multifunctional copiers. Here they are in the tiers. Tier I: Canon (includes Oce), Ricoh (includes Savin and Lanier), Xerox and...
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This Week in the Copier Industry 15 Years Ago, The First Week in September 2003

Art Post ·
Anders An, joined us 15 years ago. Anders An is the username for a great Print4Pay Hotel member from the Netherlands. I'm hoping Anders cab chime in at the end of this blog and tell us more about the username of Anders An and also share his real name. Enjoy the threads from 15 years ago this week! Printer Trade in Program Jay · 9/2/038:26 AM New(new to me anyway) trade in program for printers /desktops/notbooks/servers/ ect. http:// ricoh .tradeups.com Dear Ricoh Printer Partner, Here is an...
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This Week in the Copier Industry 5 Years Ago, The Second Week in September 2013

Art Post ·
Here they are. Our top threads from five years ago in the Print4Pay Hotel RICOH UNVEILS NEW AWARD-WINNING SOLUTIONS AT PRINT 13, PROVIDING SUPERIOR CONTROL FOR PERSONALIZED DOCUMENTS Art Post · 9/9/138:07 PM shops today and allows operators to easily implement logic-based ticketing, and choose media and finishing options that apply to statements of variable lengths - achieving identical output across Ricoh , Xerox and Kodak devices, saving time and increasing asset utilization in the...
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Leasing Companies are not Exempt from Changes

Ray Stasiezcko ·
Those in the technology industry face many challenges caused by innovation, new competitors, and changing buyer habits. Regardless of your core function in the technology deliverable whether you are a manufacturer, software provider, lessor or a reseller who delivers equipment and its services to the end-users, no one can assume yesterday’s circumstances will remain relevant tomorrow. Today all leasing companies in the channel are delivery models based on a monthly payment where hardware is...
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This Week in the Copier Industry 5 Years Ago (Third Week of March 2014)

Art Post ·
Wow! Hard to believe that the end of the first quarter is a mere two weeks away. Twenty five gone and Seventy five percent of the year left. How is your first quarter going? Would love to hear from you in the reply section of this blog! These were the top threads from 5 years ago this week. Enjoy Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence Art Post · 3/19/1410:16 PM Colorado. The company is also one of the...
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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)

Art Post ·
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
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This Week in the Copier Industry 5 Years Ago (Second Week of April 2014)

Art Post ·
When I started in the business I was told all you have to get through is the first five years and then the rest is gravy. Meaning you could live off your lease renewals. I'm thinking that was a BIG fat lie! Enjoy these threads from ten years ago this week! Ricoh's Streamline NX can help organizations improve document management productivity and reduce costs Art Post · 4/15/148:32 PM printers giving them the same user experience they have on Ricoh MFPs. Mobile printing with Hotspot Enterprise...
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This Week in the Copier Industry 15 Years Ago (Second Week of April 2004)

Art Post ·
In the last two blogs and in this blog I used some scene pictures. If anyone can tell me what country these are from we'll comp you a one year Premium/VIP membership at no cost. You need to post your answers in the reply section. Enjoy these threads from 15 years ago this week! Color On Demand from bizhub C350 4/9/044:56 PM punching with the addition of PK-501 Punch Kit. Printing and Scanning Capabilities are Standard The standard configuration for the bizhub C 350 includes color and B&W...
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This Week in the Copier Industry 10 Years Ago, The Second Week in November 2008

Art Post ·
There's a pretty cool thread below that I wrote ten years ago. The thread was about what Japanese copier companies were manufacturing in WWII. Take a peek it may surprise you. Japanese Copier Companies & WWII Enjoy the threads from ten years ago this week! Weekend Copier Notes from 11/0/08 Neal · 11/10/087:21 AM Ricoh units, Canon ran full color, full page ads in major newspapers around the U .S. last week. The ads try to push customers to contact their local Canon factory direct branch...
 
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