Tagged With "Constant Contact All Star Award"
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Re: PaperCut
Old Glory, Not sure how long the MF version has been in play. I've only been back in the industry since January and my new dealership already had some PaperCut installations when I arrived. The software does have the behavior modification pop-ups you are referring to, and I'm told specialized scripts can be easily written to force almost any behavior. For instance, during a WebEx last week my PaperCut account rep told my client of a PaperCut installation in which the user set up a rule that...
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Re: Toshiba TEC (and OCE) partner with Memjet
I just caught this, seems all is well with memjet and silverbrook! Memjet Legal Issues Resolved Friday, May 04, 2012 Press release from the issuing company Memjet today announced a key agreement that clears the way for the continued commercialization of Memjet's revolutionary color printing technology. Under the agreement, Memjet will assume direct ownership and control of the intellectual property portfolio related to the Memjet technology, which includes some 4,000 issued and pending...
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Re: Ricoh browser unit
Who would one contact to get an NFR version of UDOCX? I'd love to get that running in our showroom.
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Re: Auxilio Loses another 1.6 million
I don't understand how companies feel comfortable running at a loss,and I don't understand how customers award contracts to companies that are not operating at a profit. If I was a purchaser looking for a vendor the first thing I'd be thinking about is will I still be dealing with the same company by the end of the contract. These guys are RIPE for a takeover.
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Re: Canon, Oce launch jointly developed printers
This is old news. There is nothing on the market that competes with this direct press or copypress technology. The engineering behind these is phenomenal. This is the ONLY product in the history of BLI to receive a perfect 5 star rating for image quality. These have been out in the US since March-April. They are selling like hotcakes with a guarantee on the VP110 of 10yrs or 100 million impressions up to VP135 10yrs or 1 billion impressions. I just installed one about a week ago and it has...
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Re: Japan's Sharp Corp plans to sell its copiers and air conditioners businesses
Sharp Imaging and Information Company of America Sharp Electronics Corporation One Sharp Plaza • Mahwah, New Jersey 07495-1163 • e-mail: SIICAmktg@sharpsec.com • www.sharp-pc.com EXECUTIVE BULLETIN August 16, 2012 Dear SIICA Dealers: As many of you have recently read, Sharp Corporation is in the process of revitalizing our operations in order to be more competitive. While this process takes time, we are moving aggressively to position ourselves for future growth. However, during this period,...
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Re: Aficio MP 9002 Series
What's new - What's Different See Attached. Just what you probably would have guessed.
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Re: Ricoh Printers & MICR Toner?
I dont think you can do that, also Rossetta sells software helpful with check printing. You should reach out to your printer support rep at Ricoh corporate and see if they have a way for you to work with Rosetta and get more than a spiff. Or, you could contact Rosetta directly and see if you can purchase from them and then resell the printer to your customer.
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Re: BTA East 2012 District Event
There were 36 vendors at this event. I'll be posting a blog titled" my top 5 solutions/products of the event in the next day or so. Kyocera: Besides Nori have a heavy japanese accent, he was at times very hard to understand what he was saying, thank goodness for the power point slides. However, it seems that all of the manufacturers are now sharing the same slides! Business Process Optimization, find the pain, be a consultant to solve workflow and business problems with the use of software,...
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Re: Ricoh acquisition ‘bolsters’ IT services strategy
Ricoh Australia acquires IMC Communications business to significantly boost IT Services capability Sydney, 2 October, 2012: Ricoh Australia has acquired the IT services business of IMC Communications effective 1 October, bolstering its strategy to be a complete technology services-based organisation. IMC Communications has been providing end-to-end IT Infrastructure services for over 18 years to some of Australia’s largest companies including Network Ten, Bankwest, SBS, Lloyds International...
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Re: BTA's Capture the Magic District Event - Nov. 15-16, 2012
NEWS RELEASE For Immediate Release For More Information Contact: Oct. 10, 2012 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 BTA West to Host Capture the Magic Nov. 15-16 in Las Vegas Kansas City, MO — On Nov. 15-16, 2012, the Business Technology Association’s (BTA; www.bta.org ) West district will host its second annual Capture the Magic event at the Mandarin Oriental in Las Vegas, Nev. Dealers who register by Monday, Oct. 15, will receive a $50 on-site...
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Re: Are you a Data Miner?
I would be careful doing email blasts because they can be looked like they are spam and you will be tracked down and fined if not worse. They are unsolicited advertising. I am not sure what the laws are in Canada but I have known people in the US for getting in trouble for doing this same thing when they were called out on it. There have been many studies on this topic and it has a very very low rate of return. Just look you sent 700 emails with only one small 20ppm unit sold. Most people do...
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Re: Ricoh Americas is contact my accounts for......
It must be becuase they are registered as NCPG. Ricoh is updating thier Oracle systems this month so my guess is that this is an automatic letter being genereted and becuase they are listed as NCPG registered it kicked the letter out. Just a guess.
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Re: New HP 70ppm Inkjet coming soon.
I don't think so, the "half the cost of color laser is based on color laser MFP's that sell for about $1,000 typically these MFP's will have a color per page cost of 18-21 cents per pages. See the notes below from the HP page: Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein...
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Re: Ricoh Dealership in Minnesota will buy.......
Ahead of schedule: Ricoh Hands Over Accounts to Dealer MALVERN, PA. and MINNEAPOLIS, MN, Nov. 20, 2012 –Ricoh Americas Corporation and Metro Sales, Inc. announced a strategic agreement for the sales, service and operations of certain Ricoh direct channel commercial customers in the Duluth, Rochester and St. Cloud, Minnesota areas. Beginning December 1, 2012, Metro Sales, Inc. will acquire select Ricoh commercial accounts and support these customers with sales, service and supplies. “Metro...
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Re: Aftermarket software the would eliminate NCR
Dr. PCL5 I sent you a private msg. with my contact info
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Re: 3 Days !!!! You call that Service? Really?
Art, quite a few years ago I copied from this site one of the most profound things that I had read about Customer Service. I've tried to search your archives with no luck so I'll re-type it here and if can find the source to attribute please post since it is not my intellectual property. Here goes . . . WHAT DO CUSTOMERS REALLY WANT? For years businesses have struggled to answer that question. Along the way slogans and discussions have come and gone - about customer satisfaction versus...
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Re: Are you a Data Miner?
It is a couple of months later and I have sent out maybe 3k emails. Not a whole lot of success yet but I remain optimistic. Very few requests to be deleted from my email list and I have a list that I can continue to expand and reach potential customers that I could never get to. I like the fact that I can contact 200-300 people every 8th week, 50 weeks of the year, that I suspect at some point in time in the next five years will buy a copier.
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Re: Are you a Data Miner?
This will work anywhere but you have to subscribe to a database service that costs at least $100.00 per month. Then you have to be prepared to donate a couple of hours of your spare time per week for an extended period of time to build your database. I do not want you to think that this is a road to fast sales because it is definitely not but it will help to increase the pool of suspected decision makers that you can contact on a regular basis
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Re: How do you feel about the industry?
They are telling you sink or swim o young one. Or use the force Luke. (There you have it a Star Wars reference)
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Re: How do you feel about the industry?
Yoda: I've been waiting for a star wars quote from you for years! nice
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Re: kyocera/copystar wholesalers
First of all Copy Star is an "off brand" of the main stay "Kyocera".
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Re: kyocera/copystar wholesalers
Originally Posted by GCBS: Our company has some used 420i's, 520i's and even some super reliable black and white 3050's and 4050's. We also have some smaller desktop mfp's...FS-1135's and FS-3640's. If you need color we have some FS-2626's and 2126's. GCBS send me your contact information and i will see that our equipment purchaser gives you an opportunity next time we are looking for some used copystar/Kyocera's
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Re: AS400 Connectivity
From: Lee Sent: 8/27/2002 9:41 PM I'll try to help here if I can: Ricoh has an excellent white paper on AS/400 printer setup located here (under white papers). http://www.ricoh-usa.com/support/knowledgebase.asp You can also look on Aficio League, as they have some information on the OMS400 software located in the Info Center under Sales Information Guides and Output Management Software. Your contact for AS/400 connectivity at Ricoh should be Mike DeBenedetto at 1-973-882-2000 ext 3173. He is...
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Re: AS400 Connectivity
From: moscott Sent: 8/28/2002 6:19 AM Depending on the needs of the customer there is a software package from Objectif Lune called Planet Press that is a solution for printing from any legacy system. One of the features of the software that is very desireable is that it does not reside on the as400 and that is something that removes barriers of the IT people. Contact Brad Newcomb Objectif Lune (973) 780-0100 x222 objectiflune.com He is quite knowledgable and very helpful.
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Re: Ikon Press Release iR 105+
New IKON Office Solutions Guidebook to Help Customers Become More Efficient Through Better Use of Technology Efficiency Expert Jan Jasper To Help IKON Customers Improve Office Productivity VALLEY FORGE, Pa.--(BUSINESS WIRE)--May 14, 2002-- IKON Office Solutions, Inc. (NYSE:IKN - News) today announced that it is offering a free guidebook for its current and prospective customers, designed to help them save time and money in producing, duplicating and transmitting documents. The guidebook,...
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Re: Ikon Press Release iR 105+
IKON Names Matthew J. Espe, President And Chief Executive Officer IKON Office Solutions, a provider of business communications solutions, announces that Matthew J. Espe has been appointed President and Chief Executive Officer. Espe was most recently President and Chief Executive Officer of GE Lighting, a $3 billion business with 35,000 employees and 55 manufacturing facilities across North America and around the world. He brings to his new position at IKON more than 20 years experience in...
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Re: Installation
From: ricohaficio Sent: 12/6/2001 6:53 AM Please contact Frank Matranga (frank.matranga@ricoh-usa.com) for midwest reference. He may be able to provide you several reference account in Chicago area. Also, we have created the customer testimonial CD, which contains 6 customers and will be published very shortly. That will explain several real environment. Let me know if you need further help.
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Re: Toshiba Press Releases
January 21, 2003 - Toshiba America Business Solutions Acquires Hotz Business Solutions Toshiba Reinforces Strategic Growth Plan With Purchase of Leading Kansas City Office Equipment Dealer IRVINE, Calif., (January 20, 2003) - Toshiba America Business Solutions (TABS) today announced that it has acquired Hotz Business Solutions (HBS) of Kansas City, Mo., a leading independent office equipment dealer in the Kansas City market with five locations throughout the states of Missouri and Kansas.
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Re: Tech Stuff
From: spressomon Sent: 3/20/2002 7:11 AM Most of us are not actually 'owners' of the companies we work for. Therefore some of us have a hard time taking compensation we have earned from our commissioned sales to provide a little bonus money for our good, go the extra mile, technicians. But I can tell you from experience, as many of you can attest to, an extra $50 here and there, for the techs that really excel in your accounts, makes all the difference in their total performance and customer...
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Re: Who to use for Leasing
We offer prospects two choices: Conventional which is the low rate of the month and "No Hidden Charges Lease" which is through Clune Equipment Leasing (800) 862-6633. They do business the old fashioned way...no Doc Fees, No Propoerty Tax, No Insurance requirements, No Evergreen (Auto-renewal)Clauses, and early buy-outs are based on remaining principal, not sum of payments. Buy-outs cannot be quoted independent of us and residuals are determined in advance. They also will give you exclusives...
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Re: 1224 not energy star complient?
We did you hear that at? The picture on the brochure shows an Energy Star. Thanks! Lee
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Re: 1224 not energy star complient?
Lee, If you read the last page of the 1224 Ricoh or savin brochure it is stated that the 24 is not energy star complient. Just to be clear the 1232 is stated to be complient.
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Re: Soaring
Jim, We are in the process of inmplementing Soaring at this time. We use OMD and have been using TeleMagic for as long as I can remember. You might want to contact our sales trainer Kerry Crotz at kercro@rjyoung.com and start a dialog with him. Kerry is also the person responsible for interviewing all new applicants for sales positions in our company...just in case anyone is interested! Thanks! Lee
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Re: 3800 CMF Problem, need help
From: Lee Sent: 6/10/2002 8:20 PM I don't know if this will help, and unfortunately, I don't have one in the demo room to test this theory, but here goes: Service Program 7-003 displays the various meters for the machine. 7-003-1 is the Total Prints, 7-003-7 is B&W Prints, and 7-003-8 is Full color prints. There is another one there called 7-003-14 B&W Contact. If I understand the book correctly, this counter increments when B&W prints are made after the machine has automatically...
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Re: Need help with inter-territorial install
Contact Matt Armstrong for Dallas. He is with Denitech. If it's not his branch, he would know which one.
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Re: Minolta (Monica) BETRL gives em 5 *'s
Minolta Co., Ltd. President Yoshikatsu Ota announced that the DiALTA Color series CF3102 and CF2002 copier-printer-scanners each received the "Editor's Choice Award" in the color copier category from Better Buys for Business and the "Five Star Exceptional Rating" from BERTL (Business Equipment Research & Test Laboratories). We are very proud that the CF3102 and CF2002 received the "Editor's Choice Award," matching the success of their predecessor, the CF2001, and the "Five Star...
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Re: Welcome to AMEX Leasing
I will have my sales person in Texas contact you directly. His name is Mike Chard. Mike can be reached at 866-221-9713. Thanks
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Re: Volume Printer Orders
Contact MT Business in Mansfield Ohio. Tim Cusic VP Sales. They have had success with the AP2610N in several schools.
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Re: Lookinf for Independent Dealers for National Installs
Dmap it and the dealer will be authorized ricoh dealers...you can specify which dealer. To find dealer go to ricoh-usa.com then go to contact ricoh then service location database then select state and product line. This is the best way to find independent dealers. There is also a master list you can try to get from your DSM, but that is always the hardest.
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Re: Lookinf for Independent Dealers for National Installs
I checked with our VP of Service and he said the location in Pryor, OK would have to be serviced through IKON or JD Young out of Tulsa. We deal with JD Young frequently but they might be limited to only machines that are not RMAP or DMAP. I would contact both and find out. Hope this helps - Allison Lang, RK Black OKC, OK ---If you need a dealer in the OKC metro area feel free to contact me at alang@rkblack.com
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Re: Nextday4free.com
These type of places pop up every now and then and can be a real pain. I hope you were able to match the maintenance program. For 12K a year you pay $234.00 ($.0195 per copy) and , if you read the fine print of the contract is says "3. This contract includes all parts determined to be defective or replaceable due to normal wear and tear as noted in Paragraph 4. This contract does not include supplies such as thermal paper, plain bond paper, toner; developer; drum, imaging unit, and fuser...
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Re: Case Studies
Permanent Permanent chose Lanier because of its ability to provide: · A total networked solution · Full service and support · Lower running costs When Permanent decided that it was time to rationalise its office equipment to help reduce running costs, it was not simply a case of calling in Lanier for a solution. Although the firm had an existing and more than satisfactory supplier relationship with Lanier, technical services analyst Frank Hribar says the Permanent team was determined to...
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Re: Boo Frigety WHO
How can you win this award with the products OEMed by another manufacturer? Money will get you some places....
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Re: Sales Software
We usea software called "Uptrends" It's both personal and enterprise software. It is industry specific and offers reports of lease expiration,specific equipment, leasing company,serial numbers, equipment ID's, service and supply charges, sales history, invoices, contact history, as well as set alarms to call or follow up on previous meetings and conversations. It also has letter templates, mail merge, attach proposals (powerpoint, word, excel,etc.) As long as the data is input I can search...
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Re: Connecting ?Training for out of Territory Deals
If its and involved training like you stated, we will contact the dealer directly and pay them extra for the additional training. We sent a system to NC and built in an extra $200 for the rep. Art