Tagged With "E-Business"
Reply
Re: Marco Acquires New Jersey Copier/Printer Company
Welcome to my market Marco! You are know the third MEGA dealer competing in my market place.
Reply
Re: Marco Acquires New Jersey Copier/Printer Company
Art- the # of your competitors didn’t change , their fingers and toes are now a whole lot farther away from their head. I picture you as Yankee Doodle Dandy and they are the Red Coats. Perhaps they will be as successful as .....Danka or IKON or RBS/AOE or GlobalXRX or ....
Reply
Re: Marco Acquires New Jersey Copier/Printer Company
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
Comment
Re: Ask Me Anything
Sounds like I missed a good knowledge drop last week Art! Had a pretty good excuse, but love the topics discussed! I'm always learning and part of this ongoing learning is something from your blogs/emails that I throw in my knowledge bucket. Keep it up and I appreciate what you do!
Comment
Re: Ask Me Anything
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
Comment
Re: The Cannata Report 30th Anniversary Awards & Charity Event
Thanks buddy.. Talk soon. Let me know if there is anything I can do for you..
Comment
Re: 10 Ways to Close Net New Business #4 of #10
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
Comment
Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
Comment
Re: When is Net New Business not Net New Business?
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
Comment
Re: When is Net New Business not Net New Business?
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
Comment
Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
Comment
Re: When is Net New Business not Net New Business?
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
Comment
Re: When is Net New Business not Net New Business?
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
Comment
Re: When is Net New Business not Net New Business?
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
Comment
Re: When is Net New Business not Net New Business?
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
Reply
Re: Toshiba e-Studio Erasable Toner 4508LP Questions
1). The new e4508LP uses the heat of the fuser to decolorize the blue toner to clear. The seperate RD30 erasing device is still available and presents a few advantages. 2). The MSRP does not include the seperate RD30 erasing device nor is it needed. 3). Not yet available. 4). Not yet available but probably. 5). Not yet available. 6). Regular 20 lb bond paper works fine. 28 lb bond paper will produce a better erase. 7). 45 cpm is the speed of black only. 35 cpm is the speed of the erase...
Reply
Re: Toshiba e-Studio Erasable Toner 4508LP Questions
thank you!! So, I guess the erasing will count as a click. Thoughts?
Reply
Re: Toshiba e-Studio Erasable Toner 4508LP Questions
I do not know yet. The product is not yet released in my area until mid August.
Reply
Re: Toshiba e-Studio Erasable Toner 4508LP Questions
There is an all inclusive cpc charge for the Erasable Blue toner. The cost per copy analysis suggests that if on a 60 month lease you do not expect the the customer to erase more than 210,000 pages (3,500 pages per month) you can forget the parts cost and charge the same cpc as for Black at around $0.010 per page with a decent profit. There is no charge other than the users effort to recycle pages printed with erasable blue. If a sheet of paper costs $0.010 and Erasable Blue costs $0.010 you...
Reply
Re: Toshiba e-Studio Erasable Toner 4508LP Questions
SSG, ty for this. In order to erase the blue toner, does the device count a click for that?
Reply
Re: Toshiba e-Studio Erasable Toner 4508LP Questions
There is no charge to erase pages. A 3rd paper drawer would probably be useful. Letter/ Legal/ Erasable. The number of erased pages are recorded and displayed in the useful Paper Re-use Report which describes sheets of paper saved, CO2 saved and money saved. The Eco-MFP can erase pages at 17.5 sheets per minute.
Reply
Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
Reply
Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
A good YouTube video showing the erasable copier in action. https://www.youtube.com/watch?v=cwRBOqI9sq0
Reply
Re: Toshiba Introduces Powerful Desktop Multifunction Printer Trio
Anyone have info on these new models?
Reply
Re: Net New Business "How Do We Do It"?
As a chamber member I was able to get mailing labels for all the main contacts and plan on sending an introductory letter, with a follow-up call. Still looking for a templete of a letter that I could get some ideas from.
Reply
Re: Net New Business "How Do We Do It"?
Getting involved in the community with non profits is a great way to meet new people.
Reply
Re: Net New Business "How Do We Do It"?
40% of my business last year came from Schools or Government. I found a few niche pain points that almost any District or Department would experience and used that as my lead in with the appropriate person. For example, for schools, it was Common Core State Standards. Learning the implications and compliance issues got me lots of appointments and 4 new Districts. We utilize UCC Filing Data as another prospecting tool which works really well for having a leg-up when you walk in the front door...
Reply
Re: Net New Business "How Do We Do It"?
I personally don't think there is a secret to it - just follow up and be the better rep. My competitors are huge companies; everyone knows who they are. However, their reps are lazy and don't visit their customers. Prospects are amazed when you have been following up with them within the past 3 years or so; meanwhile their current vendor has been through 3 reps already. It really is out of sight, out of mind in this industry.
Reply
Re: Net New Business "How Do We Do It"?
You yourself Art dropped this pearl of wisdom a few days ago "A few days ago, I was going through my "Who's viewed your profile" on Linkedin. I try to connect with all of my second level contacts" I was on a recent sales seminar and believe that the point of Linkedin is to get and communicate with as many second level contacts as possible. LinkedIn is definitely the new sales tool of the last few years. I have been quilty of not using it effectively but now I put at least 30 minutes per week...
Reply
Re: Net New Business "How Do We Do It"?
social media is great. You may like these: https://www.youtube.com/watch?v=VbIG8vd0TbY http://pages2.marketo.com/dg2-social-marketing-ppc.html?source=PPC&comment=PPC_GS_US&ag=SMM%20-%20General&camp=Social%20Media%20Marketing&_kk=41362422627&kw=%2Bsocial%20%2Bmedia%20%2Bmarketing&gclid=CjkKEQjwh7ucBRD9yY_fyZe398gBEiQAAoy4JPyUNQr4Dk5yVdA065dd6XPrIbEqKanmUOpwFJZQsNrw_wcB
Reply
Re: e-STUDIO 306LP Question
The e306LP offers a colour scanner. The scans can be either blue or black based upon your selection.
Reply
Re: e-STUDIO 306LP Question
That's good right? I was just curious if when scanning the blue the scanned documents would be very light even if you were scanning with the black mode.
Reply
Re: e-STUDIO 306LP Question
Images are dark and fully formed assuming black is selected as your scan setting.
Reply
Re: e-STUDIO 306LP Question
Does anyone have the MSRP and dealer cost for the Toner, Drum, and Developer for this system? Thanks, Jake
Reply
Re: e-STUDIO 306LP Question
While the e306LP is an innovative product it is unlikely to displace any colour unit sales. As colour is more than half of what I sell, this leaves this product with a declining mono colour market to appeal to. The RD30 recycle unit makes the price of the solution much more than an equivalent eStudio 306. The e306LP does not have a stapling option. I find that most customers are interested in the ideas of ecology with their copiers but they are not willing to pay a premium for it.
Comment
Re: You're In Sales Your Brand Does Matter... 5 Creative Ways Sales Reps Can Become Brand Magnets
Thank you for your e-mail.I will be out of the office and have limited access to my e-mail from August 15th through August 30th.. I will review your message upon my return. In my absence please feel free to contact Jim Singer ( jim@kopi.ws ) or Cynthia Wankum ( cynthia@kopi.ws ) for immediate assistance during this time. Have a great day! Sherri Wilbers President KOPI 518 Cheyenne Drive Jefferson City, MO 65109 573-893-4545 (ext. 203) www.kopi.ws sherri@kopi.ws
Reply
Re: Toshiba e-Studio Erasable Toner 4508LP Questions
I've got the yield of the blue toner @21,500 pages. Can anyone supply me with the cost of the blue toner. This is erasable blue toner.
Reply
Re: Toshiba e-Studio Erasable Toner 4508LP Questions
Ok, I was told today that there is no MSRP for the toner, however I was able to get dealer cost and confirmation that the stated yield is 21,500 pages. I'm going to double the price for the MSRP, thus the cost would or should be in the area of $187 per cartridge. Which means based on 5% coverage the cost per page for toner only is .00869 I also needed to do some research on paper cost. I'm going figure in 35.00 per case since the erasable system should be placed in colleges, universities,...
Reply
Re: Toshiba e-Studio Erasable Toner 4508LP Questions
Here's another question. When using the erasing mode does that count as a click?
Reply
Re: Toshiba Wins Best-in-Class Awards in Annual Dealer Survey
See, I do post good stuff about Toshiba also
Comment
Re: Save the Date! Sneak Peak Inside Business Intelligence - Webinar
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on August 18th. Thank you.
Comment
Re: 10 Ways to Close Net New Business
Looking forward to the new series Art. Your efforts are appreciated and rewarding.