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Tagged With "Data-as-a-Service"

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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

WF ·
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Art Post ·
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

Jason H ·
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It

WF ·
Taking a deeper dive, knowing that the U.S. DoD Inspector General recommends adding Lexmark to the banned list with Huawei (Lenovo and GoPro also), does that make you uncomfortable when pitching a Lexmark unit?
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Re: Are Copier Sales Reps Asking the Right Questions

Old Glory ·
As you said, this blog wasn't meant to cover all the bases but your comments about brand loyalty and brand/service provider loyalty are only true if the decision maker has been the same for each decision. If you aren't talking to the owner, you may be talking to a totally different person than the one that made past decisions. You need to know that before you decide whether to pack your bags and walk away. Also, in a leased equipment environment, the decision to stay with the same brand and...
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Re: Ricoh brings enterprise-class workflow solutions to small and medium-sized businesses, via the cloud

BCarroll ·
Broken link- This is a neat new way to integrate workflow with cloud storage. Subscription based-
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Re: New Research Shows Small to Midsize Businesses Are Putting Themselves at Risk for Crippling Data Losses

Art Post ·
Even though this is a press release from a vendor there's some excellent information that we can use!
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Re: The "Your Price is too High" Objection

fisher ·
Would the lower price be a bargain if the competition doesn't show up when the customer needs them?
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Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success

Art Post ·
If you want to sell $500K per year, then join your local chamber of commerce, however if you really want to sell one million or more, the join those high profile charities in your geo area. Get involved, donate time and knowledge, within a year or less you'll be rubbing elbows with the most influential "C" level execs in your area. TY Larry, you took the words right outta my mouth on this one!
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Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success

Larry Levine ·
You are very welcome Art. Best thing sales reps can do is get active, get involved, get noticed and help. This will elevate their status as a business professional. This blog was posted live from Sydney, Australia for all the P4Per's.
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Re: Hackers can crash your printer, how to not let it happen to you

Art Post ·
good blog to send to your customers
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team

Art Post ·
Geesh, you're a quick learner!! Didn't you just hook up with BEI a few weeks ago?
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team

Jf ·
Proud to be the first to wish you all the best!
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team

Ray Stasiezcko ·
Thanks Art, today you gotta be fast
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Re: What the heck is a Customer Success Manager?

Art Post ·
Paul Very nice. A few questions for you. Was the SBB just for printers or where their MFP's included also? At $35K per month I'm thinking their had to be some MFP's. As you know I'm a believer in SBB, and just wish the dealership that I work for could embrace SBB. it is the wave of the future and the only way to combat the race to zero for the cost per page. Art
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Re: What would your service department do?

Old Glory ·
If they asked me, I would tell them to make sales cost what the wholesaler bid plus the cost of the PM and limit the sale to a 36 month term lease and under 20K/mo. environment. I guarantee all would be happy...sales, service and customer.
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Re: What would your service department do?

fisher ·
We do quite a bit of pre-owned equipment. We probably wouldn't bother reselling a high meter machine like in the original post to a client. We would wholesale a machine like that. We cherry pick low meter machines from our own equipment that comes back and from several brokers. The majority of our pre-owned that we sell to customers has less than 200,000 total impressions and a lot of it has less than 100,000. Our supply of real nice, low meter pre-owned is such that we don't need to sell...
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Re: What would your service department do?

Jason H ·
We do a fair amount of preowned equipment. We also cherry pick our own lease returns and a few brokers here and there. We typically do not put a machine back out in the field with more than 200,000 on it. Bigger machines maybe 300K but thats about our limit.
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Re: What would your service department do?

Jason H ·
Of course I keep a few junkers around for the folks who only want to spend a thousand dollars or more. I'll never understand the thought process in that. We have a customer that buys a 800.00 junker about once a year. He is on his 4th one now in 3 years and even after showing him he could have bought a new one that would last a long time, he sends me a check for 800.00 and tells me to bring the machine over.
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Re: The Heavy Toll of Poor Data Security in Healthcare

tonyl ·
I am out of the office until 09/01/2014. I will respond to your message when I return. Note: This is an automated response to your message "Post By Art Post: The Heavy Toll of Poor Data Security in Healthcare" sent on 8/27/2014 8:12:05 AM. This is the only notification you will receive while this person is away.
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Re: How dentists should comply with HIPAA

Keith Thompson ·
I am out of the office until 08/04/2015. I am away if you need to talk to someone please contact Darren Downey our GM Office 633-9264 X 226 Cell 204.229.7231 My Cell is 204.890.8570 Note: This is an automated response to your message "Post By David Bailey (Guest): How dentists should comply with HIPAA" sent on 4/1/2015 11:14:20 PM. This is the only notification you will receive while this person is away.
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Re: Leasing Companies are not Exempt from Changes

Lease Maestro ·
Wow - that was quite the read. While there are a few details that I have a differing opinion on, I cannot agree more with Ray on the the fact that change is coming and the Leasing industry has not choice but to change with it. The question is not "will leasing companies change", but how much will they change and how much will they be able to change within their existing framework. Many of these leasing companies are part of larger banking organizations and will the regulatory and legal...
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Re: Leasing Companies are not Exempt from Changes

Ray Stasiezcko ·
Thanks for commenting the first step to change is the ability to discuss why you should. As all of know change is usually a forced reaction unfortunately. I would say that the real disruptions to any deliverable are those which come from new places. too many see their competitors as someone like them. Today we all need to look in new places. Regarding Quicken I believe the mass market they attract are not 800 plus credit scores. The interest paid by end-users doesn't need to necessary be...
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Re: CPD declines to pay ransom in data attack

Art Post ·
agree or disagree, did they make the right move?
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Re: More Info on "Subscription" Services

Art Post ·
Well it's not exactly a subscription service. Take Ricoh ICE for example, if a dealer wants to resell it, it's available for purchase for 1-5 year terms for a decent discount. Now I've heard the same as you, that with the new intelligent series that users will be able to download apps and pay for them monthly. Which leads to a heck of a lot of questions. Who gets the comp? Is a credit card info residing on the hard drive? Who's going to support it if it's downloaded directly from the...
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Re: More Info on "Subscription" Services

Old Glory ·
We are often guilty of looking at everything through a dealer's lense. Ricoh doesn't look at anything with an eye to the dealer channel. When you look at SAS from the Direct perspective things make more sense.
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Re: The Predictors of the Future of MPS Seem Void Imagination

Larry Kirsch ·
Time will tell. Interesting Thanks for your views Enjoy
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Re: The Predictors of the Future of MPS Seem Void Imagination

Martin Hofman ·
Looking forward meeting you at ITEX!
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Re: The Predictors of the Future of MPS Seem Void Imagination

Ray Stasiezcko ·
Thanks Larry, the times we are in are definitely changing. it is a new era that's for sure
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Re: The Predictors of the Future of MPS Seem Void Imagination

Larry Kirsch ·
Yes. Account base very helpful.
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Re: The Predictors of the Future of MPS Seem Void Imagination

Ray Stasiezcko ·
I as well, Martin
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Re: The Predictors of the Future of MPS Seem Void Imagination

Martin Hofman ·
Can't miss because our booths (9 & 112) are back to back..
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Re: The Predictors of the Future of MPS Seem Void Imagination

Larry Kirsch ·
Kindly keep me posted with your thoughts.
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Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success

Jason H ·
Larry, I missed this blog post. I completely agree with everything you stated. It is hard at times for people to not think about what they will get for themselves out of volunteering at certain times. Personally, I volunteer for several charities, organizations, and causes and eventually people take notice and board seats start coming open and business starts coming back to you. It is not quick but when you get "in" with the crowd you will most often times be rewarded with business all the...
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Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success

Larry Levine ·
Thanks Jason! Community service is rewarding in so many ways both personally and professionally. Boils down to making a personal commitment to yourself to help. This comes back ten-fold. Rome wasn't built in a day!
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Re: Losing is the Key to Winning!

Larry Levine ·
Art, Love it! Great perspective, a true professional. We can't bat 1.000 though it is a nice mindset. Being able to debrief, self-evaluate and learn how to improve is the key. The office environment we sell into as copier reps is rapidly changing and evolving. You may have lost the hardware sale but may look what you gained. Play your "sales cards" right and this can be parlayed into more revenue and more profit. Great job!
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Re: Losing is the Key to Winning!

Jason H ·
Love it. This all played out in full between the first post and today. I lost a deal to a competitor that I truly have never lost an MFP to. I had my typical pissed off time period where I pretty much hate everything and anything and asked the customer the reasoning. He said the church board laid the proposals out and took the cheapest one. I will log everything in my CRM and follow up in 5 years. This is the second time I've lost the deal but I keep going back. I wished him luck and went on...
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Re: Losing is the Key to Winning!

Art Post ·
Awesome!!! Love it!!!
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Re: Managed IT Services: The Imaging Channel vs. A Lack of Confidence

Jason H ·
I'd like to hear from people who have transition into MNS and are actually making money with it...making a profit that actually makes it worth it. Between the CDA members and others in the industry, I have heard so many people who are doing it to be deeper and wider in their accounts but the IT business is not profitable for them. I guess on the other side of the equation I'm hearing a lot of people who are buying an IT company and integrating them into their imaging companies. Seems the way...
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Re: Managed IT Services: The Imaging Channel vs. A Lack of Confidence

Art Post ·
we're doing it, not sure if we're making money on it. Not privy to that part of the business. Stratix is one of those that just bought an IT company, seems that is the way to go since those IT companies are already turning a profit.
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Re: IT Security, Compliance Become a Difficult Balancing Act

Sherri ·
Thank you for your e-mail. I will be out of the office and have limited access to my e-mail from March 31st through April 10th.. I will review your message upon my return. In my absence please feel free to contact Jim Singer ( jim@kopi.ws ) or Cynthia Wankum ( cynthia@kopi.ws ) for immediate assistance during this time. Have a great day! Sherri Wilbers President KOPI 518 Cheyenne Drive Jefferson City, MO 65109 573-893-4545 (ext. 203) www.kopi.ws sherri@kopi.ws
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Canon Discovery Services Expands its Discovery Expertise with Key New Hires

Art Post ·
NEW YORK , Jan. 28, 2019 /PRNewswire/ -- Canon Discovery Services, a division of Canon Business Process Services (Canon), has enhanced its discovery and litigation support capabilities with the addition of two industry veterans. Erin Corken joins Canon as Sales Solution Engineer while Brian Ingram assumes the role of Manager of Discovery Services. Ms. Corken is an attorney with extensive experience working at leading international law firms and FORTUNE 100 corporations. She has managed a...
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Green House Data to Complete Phase 3 Data Center Expansion in Cheyenne Facility

Art Post ·
CHEYENNE, Wyo., Dec. 04, 2018 (GLOBE NEWSWIRE) -- Green House Data, a leader in platform-agnostic managed IT infrastructure solutions including cloud hosting, colocation, and disaster recovery, has announced it will complete the Phase 3 expansion of its Cheyenne, Wyoming data center and headquarters by adding two new data center floors for a combined 7,500 square feet of white space that will meet ongoing demand for cloud services and colocated equipment. “The market has responded...
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HiGro Group portfolio company, DRS Holdings, LLC, Acquires the Assets of docuLynx

Art Post ·
NEW YORK--(BUSINESS WIRE)--Dec 17, 2018--The HiGro Group LLC (“HiGro”), through its portfolio company DRS Imaging Services, LLC, has acquired a majority of the assets of docuLynx Inc., a leading provider of Document Management Software and Services. Financial terms of the transaction were not disclosed. Founded in 2004, docuLynx provides Document Management Software and Solutions (“DMSS”) to a large number of clients across the corporate, education, healthcare and government verticals.
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This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004

Art Post ·
Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions. The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums. Enjoy the threads from 15 years ago this week! Ricoh Demonstrates Its Dedication 1/9/049:25 AM manufacturing, distribution, use and the recycling of its products. Sustainable...
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Magna5 Earns Microsoft Skype for Business SIP Trunking Certification

Art Post ·
Dallas, TX, Jan. 23, 2019 (GLOBE NEWSWIRE) -- Magna5 , a national leader in cloud and managed IT services, today announced it has received Microsoft Skype for Business SIP Trunking Certification to drive team collaboration with calling, conferencing, video, and sharing. SIP trunking cuts costs and simplifies enterprise communications by allowing companies to consolidate their organization’s connections to the public switched telephone network (PSTN) at one central location instead of needing...
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Ricoh earns BLI PaceSetter award for Healthcare in the Hospital Networks category for its strong services, technology portfolio

Art Post ·
MALVERN, Pa. , Feb. 11, 2019 /PRNewswire/ -- Ricoh USA , Inc. has announced that Keypoint Intelligence Buyers Lab (BLI) has awarded Ricoh a 2019-2020 BLI PaceSetter award for Healthcare in the Hospital Networks category. Buyers Lab, the world's leading independent evaluator of document imaging software, hardware, and services, selected Ricoh as a winner in this category due to its wide-ranging offerings and expertise that empower hospital networks with secured, effective tools ranging from...
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Canon Business Process Services On-Demand Webcast: The Role of Social Media Evidence in Product Liability Litigation

Art Post ·
NEW YORK , Oct. 2, 2018 /PRNewswire/ -- Canon Business Process Services, Inc. (Canon), today announced the availability of an on-demand webcast that highlights an important and timely legal issue. When mired in a product liability case, getting access to the other party's social media posts can be a critical part of the strategy for trial. Canon's webcast provides practical information on how courts limit access depending on privilege, relevance and proportionality as well as how legal...
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Managed Services Provider NuMSP acquires Info-Link Technologies, Inc.

Art Post ·
CLIFTON, N.J. and MOUNT VERNON, Ohio , Aug. 28, 2018 /PRNewswire/ -- NuMSP , a growing national managed service provider offering managed IT and cybersecurity solutions, today announced the acquisition of Info-Link Technologies, Inc. , a full-service information technology firm, offering complete network solutions for businesses throughout the greater Columbus area. This acquisition is another step on the path to grow NuMSP offerings targeted to the small and midsize business (SMB) market in...
 
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