The 501/601 are based on a Kyocera MFP without a stapler, so Ricoh didn't have much of a choice on that one. Agreed that its a disadvantage against other A4s, so with Ricoh you will either have to sell the C401 with a finisher or an A3 MFP for the foreseeable future.
5 hours today spend on finding these trays. Yes, I finally found them. Seems Ricoh USA was the only one to discontinue these trays. After searching the internet again I then resorted to calling a contact in the Netherlands and South Africa. These out put trays are available through Ricoh Europe, thus if you need one please PM or email me and I can get you the contact person. Art
Another route you can take with these discontinued options is to order the parts through service. For instance the product code for this one is B756 so if you were to go to rfg-esource and search for the product code there is a parts book for the copy tray option and you (service) can order the parts. I have needed to do this with things like fax options.
@msaeger that's a great idea also. We tried that first and could not be ordered. in addition I found that the out put tray for the C6503 is similar in size and heard that it will work. Have someone checking to see if they are available.
Yup agreed. I'm working with Copier Solution Shop in the Netherlands for a third party replacement. In addition for right Ricoh Europe is still offering these. I have a contact and can get more. Thinking sooner or later they will run out also
Not that I know of however I will check on my end. It's about time for an upgrade also. IN addition I'm changing the title of this thread to Ricoh Pro C5300 so it can be found a little easier if someone is searching on the site
They are never going to get their act together. I spoke with Jim Corridi at the CDA meeting several months ago and he told me big things were coming down the pipeline very soon because he agreed it would be hard to upgrade 3406WD systems with a 3406WD system. He also, however, acted like the Epson was going to be the latest and greatest thing for all of us that sell wide format. Not sure why since we don't typically mess with the ink jet machines. You can find the Epson's extremely cheap...
We were talking with KIP but my father did not want to order 2 or 3 machines at one time for inventory like they wanted us to. I talked with Oce' and the guy was pretty much like talking to a wall and said he didn't need anymore dealers in his territory and pretty much hung up. I would like to have an alternative and not be at Ricoh's mercy. I have tried to upgrade 3406's with 3406's and it doesn't go over that well.
Jason, Talk to KIP again I have never heard of KIP asking dealers to stock machines(maybe one for the demo floor). Plus KIP is releasing the new 800 series next month and these machines look like they should be good sellers. 8 full color "D"s per minute and 10K less that the Oce colorwave. We sell or have sold all the major lines of wide format, KIP, Oce, Ricoh, even going back to Xerox. All our sales reps and techs prefer the KIPs. GR
The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the garbage). Would love to have KIP now.
Only 16% of W3601 users turned on Plotworks!!! (from PLP) Originally Posted by fisher: The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the garbage). Would love to have KIP now.
Art, I think the industry is starting to figure out that Oce equipment is not as well built as it used to be. My techs hate working on them. In fact were finding the Ricohs are more reliable than the Oces. GR
I do find the Ricoh's to be very reliable. What they need is speed though, IMO. Have worked with a steel maker on some projects and he has 4 big Oce's that run all day long, 5 days a week. He loved the 3406 but said he would have to buy about 8 or 10 of them do the same work the 4 high speed Oce's run. He wouldn't bite on the 7140's either.
Call that KIP sales Rep again and make a deal with him. If you can get the deal with 2 KIP 9900s (those will replace the 4 Oce's), then you get to be a KIP dealer. He will also spend half as much in toner as those Oce machines just eat toner.
Wide Format is in a big transition right now, I know KIP is no longer going to be putting any R&D into monochrome printing anymore. Its all color from this point forward, I know Oce (or CSA) is thinking the same way. I can't speak for Ricoh but at this point why would you put any money into it. Ink jet is not the answer ether so the Epson deal in not going to get you into too many doors. If the KIP 800 series is priced right (somewhere in the $25K-30K area) a lot of them will be going...
Originally Posted by Art Post: Only 16% of W3601 users turned on Plotworks!!! (from PLP) Originally Posted by fisher: The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the...
The Epson argument has been going on for years. I brought one product in as a complement product and direct print production sales fought for Epson devices as part of the portfolio. I wouldn't allow it. However, with Vellek in charge of all product marketing, a lot changed. Overall profitability on Epson to Ricoh is about 7-9%. Plus there is no way to lock a customer into a toner inclusive deal when they could by it anywhere on the web. Losing proposition for Ricoh, winning for Epson. I ran...
I'm wondering how the new KIP 800 series are doing. Many of my existing base w/ 5 year old + Ricoh's are asking if Ricoh will have something similar soon. Sounds like they won't? I can't believe that they aren't doing any R&D on it !!
We don't sell the Epson, I do hear that many Ricoh wide format dealers are looking to change. The W3602 is due out something this spring, Ricoh is waiting to exhaust inventories on the W3601. I have not sold a W3601 yet this year and believe I only sold a handful last year, I used to sell at least a dozen a year. The W3602 will have the GUI as the color systems and many of the same features, sad but the GUI and the MFP features will still put us way behind with the likes of KIP & Oce
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