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Tagged With "Digitek and Print Audit"

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Re: COVID19 "Remote Working" Day Eighteen of Sales

SalesServiceGuy ·
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales

Art Post ·
I like the second offer, yes people always like free
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Re: Post-Virus We Must Defeat The Zombie Companies!

Ray Stasiezcko ·
SalesServiceGuy, I would suggest that a payment strategy is not something I see valuable at all. Customers need help deferring payments on what they already own. In all do respect. A payment strategy is not helpful to end user strictly based on selling a new MFP. The Imaging Channel's resellers who only sell print equipment are going to find themselves in serious trouble. Customers don't need to upgrade their all already oversold A3 to another one. Dealers should credit back the unused...
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Re: Post-Virus We Must Defeat The Zombie Companies!

SalesServiceGuy ·
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers

Art Post ·
HI Ray and Happy New Year! The A4 Revolution will not happen until those A4 manufacturers provide A4 print devices with the A3 cost per page model along with advanced scanning and finishing. You're right that's there's only a small percentage of users that need 11x17. However 11x17 is only part of the picture with end users needs. Larger document feeders, and stapling is still a requirement in many offices. As you know we could debate this until 2021 or longer, but the end game is advanced...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

Czech ·
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

txeagle24 ·
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

gwalters2009 ·
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: When is Net New Business not Net New Business?

txeagle24 ·
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!

John MacInnes ·
Great article, thanks Art! Take care, John John MacInnes President Print Audit - The Print Management Company Phone: 403 689-7627 Fax: 403 249-9471 jmacinnes@printaudit.com http://www.printaudit.com *There is always something going on at Print Audit. Click here.*< http://www.printaudit.com/news.asp > *Have Fun - Build Great Products – “WOW” our Customers***
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Re: Your Copier

Larry Kirsch ·
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
No, we are not doing any of those agreements with our MFP's. With the printer the device billing would not include the drum, or fuser. Client would pay for those. Device billing is a practical maintenance agreement for the new A3 ink based MFP's. Epson will be launching their 100ppm color device shortly. The only consumables is the print head and the ink. It's rumored that the print head will be warranted for 3 years. In addition the print head is very costly. The idea would be to charge...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
Thanks. Interesting. I wonder what the advantages and disadvantages of those ink jets are (compared to laser MFP).
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
Client Pro's: Lower purchase or lease price for hardware Faster print speed than laser based vs same segment ink vs laser Unlimited pages No overage billing No unpredicted costs with overages Less downtime than laser Client Cons: Quality of prints or copies may not be equal to laser (does not matter if prints or copies stay in house) Print Head cost Ink cost may be higher than color laser, however that may be off-set by the lower purchase price Anyone care to add?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
Thanks! Same functionality regarding scanning? Scan to email, smb, ftp? Secure printing? Authentication and account track? Ability to implement solutions like paper cut? I guess this will be my last question
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Old Glory ·
Had a conference call with Epson Monday afternoon. They said the ended up with a 1 year warranty on the print heads but you can purchase an extended warranty for something like $250/yr.? I didn't write that down because the only thing that matters to me is what gets passed on to the customer and manufacturers warranties are seldom passed on. Epson Ink Process advantages: No heat so no heat related issues...no fuser, no cooling fan, no warm-up. Consumes 50% less power No drum or developer so...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
Interesting, I thought jh told me the cost was 2,500 per year. I was like what? Can you find out exactly that that cost is. I'm curious as I guess we all are
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Old Glory ·
I guess he was just referring to the Epson C869R (25 ppm). We kept asking questions about the 100 ppm unit and I lost track which unit this information applied to. Sorry for the confusion. We have a launch on the 11th and he promised more info on the 100 ppm at that time.
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Re: Why Social Selling Stinks for Most Copier Sales Reps

RachelB ·
My dealership does, we use DealerMarketing for our blog posts.
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Re: A Halloween Tale of an A3 Copier’s Death

Martin Hofman ·
How true! And whats next? How long will it take before A4 will also be banned from the offices? My opinion; As soon as Generation Z enters the office-floors (A3 and A4) print will (sooner or later) ‘disappear’. Who's already preparing his business for this future?
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"

Art Post ·
Yup. it can print up to 300gsm
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Re: The A4 Challenge or Opportunity

Ray Stasiezcko ·
Most are missing this great opportunity to shift dollars. The satellite channels are starting to tell end-users to shift print spend to IT Security, and other more pressing issues. It won't be long before the buyer starts circumventing the sales engine of yesterday. Thanks for posting Art
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
With no debate, the US Senate unanimously passed a bill that would cut or eliminate tariffs on toasters, chemicals and roughly 1,660 other items made outside the United States. Nearly half of those items are produced in China, according to a Reuters analysis of government records. One can only hope that copy/ print devices and their parts and consumables have had their tariffs eliminated. Since there are no manufactures of copiers/ printers on US soil, I do not know from whom the proposed...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
SSG I checked here and there is nothing new at least about the recent passing of the Senate bill. https://ustr.gov/about-us/poli...ffice/press-releases I believe that Trump would still have to sign the bill and there is nothing about the House of Representatives either. It doesn't look good
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Re: Assume My Copier Lease....What?

fisher ·
How does this square with the fine print on every lease doc I've ever read regarding assignment or transferring the lease by the lessee??? Who goes to jail if the lease doesn't get satisfied????
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Re: Assume My Copier Lease....What?

Art Post ·
Originally Posted by fisher: How does this square with the fine print on every lease doc I've ever read regarding assignment or transferring the lease by the lessee??? Who goes to jail if the lease doesn't get satisfied???? Fisher: The assumption process is one that I've seen leasing companies do from time to time. You have to get the blessing of the leasing company first, and credit approval for the new leasee.
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Re: 6 Tips on How to Sell More Without Really Trying

Anna ·
Nie ma mnie w pracy do 2014-02-18. Dear sender, Thank you for your email. I am out of the office, I will respond to your email on my return Reagrds, Anna Uwaga: To jest odpowiedź automatyczna na wiadomość od użytkownika "Post By Art Post: 6 Tips on How to Sell More Without Really Trying" wysłano 2014-02-01 22:03:17. To jest jedyne powiadomienie, które nadawca wiadomości otrzyma od tej osoby w czasie jej nieobecności. Mając na uwadze ochronę zasobów naturalnych i zmniejszenie emisji CO2,...
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Re: Smart Scanning with Scan2Cloud Apps

Czech ·
Hey Art, Good post. I didn't know too much about DocuShare so I'm glad I could read about it. I think Canon products deserve a mention. The imageRUNNER ADVANCE line allows you to directly scan to/print from Google Docs and Microsoft Exchange. This is a free feature. Larger imageRUNNER ADVANCE units allow you to scan directly into Microsoft Word and Powerpoint (again free), and if you add the Universal Send Advance/Security Feature Set you can create PDFs with OCR, annotations and...
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Re: Smart Scanning with Scan2Cloud Apps

Art Post ·
Ricoh will have their ICE version soon, will try to write more on that. I've found over time that most apps from the manufacturers are so so at best and developing a direct relationship with companies like UDOCX and Print Audit is more beneficial to the end user and to the dealer that is selling the solution. Thanx for the comment!!!
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

John Saramak ·
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Can a Digital Copier Scan to Dropbox?

GrantW ·
Great Post Art. Xerox have a DropBox app available for their new ConnectKey devices but the user has to buy a scanpack which cover X number of scans and has a 12 month shelf-life. The advantages of having it on the MFD as an App is that any user (e.g. at a college) can log in to their DropBox account and print or scan to / from their own account securely. We've been doing the same as you and circumventing the charge or need for an app by pointing the scan to a DropBox folder on a desktop.
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"

mnchstr ·
We got the pre launch info yesterday, brochures haven't been posted to dealersource yet. From the launch letter it appears that print/copy is only through the bypass for 11 x 17. This is a great device for that customer who only needs A3 infrequently but now doesn't need an A3 machine.
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"

Art Post ·
Yup, you are correct with the 11x17 print & copy through the by-pass, but don't think that will be a deal breaker for most clients. Ty for the comment!
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"

mnchstr ·
It won't be for the low volume customer who doesn't need a full A3 system like the MP 3054. I haven't compared this with the 2501 yet, it has it's own limitations.
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"

Art Post ·
perfect system for AEC market, that needs low volume 3-6K per month with the need to print & scan occasional 11x17, and also has a space issue.
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit

SalesServiceGuy ·
PRINTING BUSINESS UNIT DIVESTMENT GUIDANCE Following is communications guidance on the Samsung Printer Business Unit Divestment includes: The Samsung Electronics Press Release Q&A for Samsung Employees and Partners Samsung Printing Business Unit Divestment Statement “Samsung Electronics has reached an agreement to sell the entire global operations and assets of its printing business to HP Inc. This transaction is part of the Company’s efforts to concentrate on its core business areas.
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit

SalesServiceGuy ·
What is puzzling to me is almost the same day that HP announced they were purchasing Samsung's print business, they launched a major new product line. Are they going to ditch the new Samsung line? Did HP buy Samsung's print business to take out a competitor and get the recurring revenue from parts, supplies and cpc contracts. To me, HP has always been an abbreviation for "hardly profitable".
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit

Art Post ·
I had the time at lunch today to listen to a recorded webex meeting from Photizo that offered up speculation on why HP bought Samsung. Here's my takeaways: Patents, more than 6,500 of them 1,500 world class engineers The eventual replacement of all canon marking engines with Samsung Thus, as there was much hype about the purchase of Samsung, I don't think was for the laser based engines, but more for the patents, the engineers, and the laser engines for HP printers. In addition, HP will now...
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Re: Imaging Channel, Let's Become the Innovation Channel!!

Art Post ·
Ray Good stuff, however when discussing imaging (which is a wide portfolio of devices), everyone seems to forget about the huge growth of niche imaging devices. Those devices include wide format, grand wide format, label presses, and envelope presses. While in Las Vegas in the spring of this year, I was able to attend the ISA Sign Expo. I've been to a lot of events in the past year and the ISA was the largest event I every attended. Two hundred thousand square feet of convention space with...
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Re: How Far Out On the Pier Are We?

Art Post ·
Ray Stasieczko Great point with the typewriter industry. Many of those typewriter dealers saw the writing on the wall and moved into the imaging industry. They survived, they flourished and they made the change to another product within the Office Technology Industry. There are too many brilliant dealers principals out there that will let themselves fail by staying on board a sinking ship. Those dealers will innovate because they have too in order to survive. Those that are not brilliant...
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Re: To Ricoh "What I Want for Christmas in 2017"

mdsguy ·
I TRIPLE-dog-dare ya to deliver WIndows package-aware print drivers for Fiery. Please!
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Re: To Ricoh "What I Want for Christmas in 2017"

Art Post ·
awesome! So what is Windows package-aware print drivers for Fiery?
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.

Art Post ·
Special thanx to Ray for letting us post this blog today Water, what's wrong with water? There is still growth in print, just not in the SMB or Enterprise markets. I'm in the trenches every day and you're correct. There's no more excitement with mfps. They all do the same thing, they are all reliable and when push comes to shove, all we are doing is stealing clients from each other. Growth for companies like Ricoh, Konic a Minolta, Canon and Kyo could be robotics. Robotics could mirror the...
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Re: Konica Minolta Acquires More Than Just Copier Dealers

Jason H ·
Muratec Dealers should also be in a good place. I just spoke to my rep who was in the meeting this afternoon and he said we should now have full access to everything Konica - production print, wide format, IT etc. Im pumped about this
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Re: Top Ten Copier & Imaging Industry Predictions for 2018

Martin Hofman ·
11a. For 2018 the total A4/A3 print volume (compared to 2017) will reduce with 10% 11b. For the coming 10 years the total A4/A3 print volume will reduce with 10% per year and will (in 2027) only be 35% of the current volume
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Re: Ricoh Adds New Color Envelope Printer

jlsquared20125 ·
Art, When you get the chance take a look at the iQueue software that comes with this system. It is a very complete package which includes the ability to automatically recognize Spot colors, and allows you to manipulate them. This software will output to just about any device you can load a print driver for. I tested it on a Fiery driven device with excellent results.
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut

txeagle24 ·
I do like the control that the dealer has with Print Audit as well as the pre-sale MPS tools if you are one of their Premier dealers. But, turning on various rules in PaperCut is MUCH easier than in Print Audit/PCS Director or other similar products in our industry. Additionally, it works extremely well in environments in which Mac workstations are present, & their embedded (PaperCut MF) software works with most product lines which makes it easy to integrate if a client has a mixed ...
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut

Rob Thiessen ·
Great Article! Of course I am a bit biased... I'm not sure if the reader who commented is familiar with the standard rules available in Print Audit 6/PCS Director. They exist under the Printer Profiles section and can be implemented across the board with a click of the mouse. These basic rules address color usage, duplex print as well as limits on pages of print. By definition the basic rules apply across to board to all printing (subject to that Printer Profile). These rules are also MUCH...
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Re: Little Story About a Man Named Jed

Color1 ·
I had a similar situation with an existing account, the purchasing manager had to retire due to a medical issue. I reached out to the new purchasing manager, calls, emails, tried to get thru IT and no return call. Next thing I know they are cancelling the maintenance contracts on their equipment. I continue to call and finally she calls me back and says they got an unbelievable deal from one of my competitors that they couldn't afford to pass up. I asked her how did you know it was such an...
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of March 2004)

Art Post ·
Dr. Print, it's been a long time in between threads!
 
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