Tagged With "Power Diagnostic Tool"
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: up against the Xerox Phaser 7800 with a SP C831dn
Thanks and congrats on your sale and the others. Also thank you for the link and your advice. The company is a small design firm and I don't think they go all out with the Pantone matching and that calibration tool. I will let you know if I sell it.
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Can your Copier Do This???
All of the XEROX "Office Profuct Line has a capability called Job Build on the control panel, It is a simple tool that allows you to change settings within one job...Let me know if there is near me. I'll split with you! 5050
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Re: Are Step Leases ethical business practise?
I've heard of similar leases, I think the intention of such leases was to have low payments for a business that has low revenue now, but expects to expand in the next two years and be bringing in additional money to cover the inflated payments. They can, of course be used by disreputable people. As far as the lease itself being unethical, I'd say it's simply a tool and the right or wrong of it depends upon its use.
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Re: KM Promo
This is just another marketing sales tool. What there are not showing is the buyout at the lease end. It is always a FMV. KM is using there own leasing arm. If you use a lease factor of .0278 this will show you a 0% interest. We have in state government accounts, what is call a deferred payment lease. This is the state price divided by 36 months. 0 interest, 0 down, 0 buyout at the lease end. But the sell price is fixed.
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Re: KM Promo
Again, just a marketing tool. In the commercial world you can show any MSRP price you want, but the good buyers of equipment only look at what they pay. It's no different than buying a car with a trade. Do you look at how much for my trade or how much you are going to pay.
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Re: MFP Refurbishing & Recycling
In Nova Scotia, Canada we are no longer allowed to dispose of copiers by taking them to the landfill. We must pay a local moving company $30.00 per hour (or send our tech to their premises) to disassemble the copier into it glass, metal, plastic & electronic components. These components are then placed in different bins for recycling. It can take approx two hours. The tech does not have to be delicate in the disassembly so wire cutters, crowbars and sledge hammers are now part of our...
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Re: Printing Envelopes Reliably on MPC300
I think Old Glory means A4. Remember, 4 is less than 3 (it's a metric thing). You should be able to create an "envelope printer" by installing a second instance of the printer with the same IP address. In the PCL 6 driver (not universal), you can go into the printer properties, print preferences, detailed settings and rotate the image 180 degrees. When you say the printer "red lights", what is the error? Is it a paper type mismatch? If so, what is it calling for? How may envelopes are they...
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Re: ecopy Desktop NFR
Vince: Thanx for this, I don't think it's the security thought, I've tried to printing to ecopy from the adobe docs and all I get is the same grayed out tool bar for markups!
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Re: Prisim Doc record
We have used DocRecord internally at our dealership for the last two years. I like it; I find it pretty easy to administer and our end users think it's intuitive and friendly. I can't speak to integration with your specific platform. But, for automation it's just a matter of setting up a process with a watch folder through DocRecord's Automation Server tool, and programming a one-touch button on your MFP that scans into the watch folder. PS - we're a Konica Minolta dealer. :-)
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Re: Ricoh Breaks Boundaries of MFP Intelligence With All-New Technology Platform
If you haven't used this tool, you have been missing out big time!!!!! Go to the link below and download the tool. You then download the driver for the model you are working with. Next you use the tool to open the driver. Once you open the driver in the tool you can make numerous changes to the print driver. Then save your edited driver and load it on the customer's computers. Things like defaulting the drivers to B/W instead of color, completely removing the color printing option and making...
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Re: 0% Copier Financing
0% Interest financing is a popular financing tool across the board - you see it in the auto industry, furniture, IT (such as your apple example). It has never been a big seller in the Office Equipment industry business due to the business model that the dealers/manufacturers sell with. Many dealers are selling FMV leases (we like the upgrades)and not highlighting to the customer the actual cash purchase price of the equipment. 0% works best when a customer see's a purchase price (let's say...
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Re: Taking on Water
The p4p Community got this one correct! Ricoh lost -$342M in the U.S. last year. The worldwide loss was -$777M last year! Nice job. With Martin Brodigan already laying the hammer down (confirmed by Art and his sources), the rising tide of layoffs in America and abroad will be a tool to minimize losses this year. So far, the chaMPS Program has not been the answer.
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Re: Preo closes its doors
They were a small player. Their tool was similar to Print Audit Assessor, and they partnered with a few supplies distributors to offer it to dealers who could install it free for a 90 day assessment and then charge a per-device per month price. Decent tool, but they didn't seem to have much as an organization.
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars
Yes sir, I thought it was an open exchange of ideas, my bad. Its a recruiting/training tool for newbies. No problem flounder away.
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Re: Data Destruction
Use http://www.ontrackdatarecovery.com.au/ to recovered seemingly fried data. I have found it to be useful on many occasions. In relation to the deletion of data I have found the following tool to be effective: http://eraser.heidi.ie/ I imagine all of us could imagine interesting tests to prove the effectiveness of both products above. Primarly, run recovery on disk with ontrack and see if you get anything. Secondary "fry" the disk with Eraser (some heavy duty erasure method) and then try to...
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Re: GlobalScan Training
We have a 40-system install of Global Scan and the need for training is minimal for the Ricoh reps and the end-user. Global Scan has fewer options for customizing a scanned document compared to Scanrouter Lite or Pro. Also, the options for sending are found in one spot and not broken out into several tabs. Operating GS is easy, the issues I have are with the software itself. There are at least two glitches with the software or MFP firmware that Ricoh has yet to fix. Our customer has had the...
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Re: 1060/1075 paper weights
Attached is a useful Excel tool, that service departments will stand behind, no matter what marketing indicates. On the 60/75 engines, they are only spec'd to run up to 34lb bond through trays 1-3, and 43lb bond through the bypass. 43lb bond does not even equate to 110 index, as marketed, only 90lb index (just). This ahs been a bone of contention. Hope it helps. Cheers, Jim.
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Re: Nextday4free.com
Luckily my customer was leary of the contract, they just used the site as a tool to lower my prices! I didn't have to make any changes to the maintenance agreement. Thanks for the advice!
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Re: Case Studies
LANIER WORLDWIDE ENTERS MULTI-YEAR AGREEMENT WITH BRISTOL-MYERS SQUIBB ATLANTA, GA, June 16, 2003 — Lanier Worldwide, Inc. announced today that it has signed an agreement with Bristol-Myers Squibb Company (NYSE: BMY) to be the authorized provider for network MFPs and printers for the company in the United States, Puerto Rico, and Canada. The agreement for an enterprise-wide asset management program with Bristol-Myers Squibb, a global pharmaceutical and related health care products company,...
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Re: Sales Software
We usea software called "Uptrends" It's both personal and enterprise software. It is industry specific and offers reports of lease expiration,specific equipment, leasing company,serial numbers, equipment ID's, service and supply charges, sales history, invoices, contact history, as well as set alarms to call or follow up on previous meetings and conversations. It also has letter templates, mail merge, attach proposals (powerpoint, word, excel,etc.) As long as the data is input I can search...
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Re: VCGL Format...HELP!!!
This could do although the customer may not want to go through the motion. Purchase or "lend" the customer a copy of Adobe Acrobat 6.0? John Anderson or COPYME can you all help with this one? Benefits for engineering professionals Acrobat 6.0 Professional helps engineering professionals speed the document review process while ensuring accuracy and allowing easy creation of searchable electronic archives. Engineering professionals can now reliably exchange and review technical and design...
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Re: For HP, Copiers May Not Be A Cinch
Another tool for your tool box that I haven't heard touted very often is the supply inventory issue. Our copier contracts include supplies. Therefore the supplies are being paid for in arrears and $0 cost for supply inventory. Any decent sized company is going to have $1,000's of dollars invested in HP supply inventory that is all paid for in advance. Any CEO, CFO type can latch on to that concept without any trouble at all.
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Re: Nashua Backup Express™
Kudos Ricoh should be rolling something like this out for the end users. Even though we have a few user from backupmanager.com here. I think Ricoh marketing to the end users through sales people can do a better job and its a killer add on, closing tool or just some SIZZLE to talk about. I wonder if they got the idea from us! Art
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Re: Notification when forwarding
Sure, I thought some people might have some reservations about that. Of course, this isn't an endorsement by me or P4P, just another tool that is out there that might be worth looking into. I tried it, works for me. Here's the link. There are several others there also. http://www.giveawayoftheday.com/freeware/folder/monitor
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Re: Service Agreements and "Free" Copies
Here's my thinking and I should have elaborated a little more and should have been more detailed. 1000 pages per month @ .05 profit per page = $50, minus cost of giving away 500 @ .05 = $25, net profit (based on .10) is $25 per month, per machine. Yeah, I goofed! However, I also though of this. With monthly billing or quarterly billing to add a monthly service charge of $25 (for processing paperwork, meter reads etc,), if this can be done you are back up to $50 per unit. The whole idea is to...
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Re: New MP C6000 & MP C7500 from Ricoh!
File downloaded and opened ok for me. Normally you can just rename file from .pps to .ppt and it will open in Powerpoint for editing. In this case it requires a password to open. Just say open as Read only and then you can snag whatever graphics you want out of it by selecting them with a screenshot program. I use the Snipping tool in Vista and it works fine.
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Re: Sales Tips
Communicating through email has become such an accepted part of our business culture that we can't even imagine life without it. Email is a powerful communications tool, but are you utilizing it to your best advantage?
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Re: km/cs 2550
This was PM'd to me from lonestar, should have been addressed to Troy. I will post for you all. Funny you should mention it we too have had the same problem with the scanner wires. We bought the special tool *180 bucks, you send back and get a "core" credit back. We took ours to a machine shop and he made a couple of sets for us at 34 bucks a pair. He just laughed we told him what we paid for them..... Solution. KMA has a solution that puts end caps over the holder that houses the wires to...
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Re: Ricoh 2035 vs Mita 4035
Actually, the official PM cycle for the 3035 is 400K while the 4035(3530) and 5035(4030) are 500K. However, "everyone" does the 3035(2530) at 500K since everything about the three models is identical including the PM kit. The 4530 and 5530 PM cycle is 400K. The really nice thing is that the PM kits for the 3035-5035 consist of modules (throw away) that you just swap out. They are guaranteed for the life of the PM. At first, Kyocera was very liberal with this warranty but lately they've been...
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Re: Tips on Buying Your First Color Copier
I would tell anyone looking to purchase a color system to first consider what they want to accomplish with this device. Printing mainly? Copying at all? Will the device be for business type applications? ( Graphs, color highlights, small photos) Or are the using desktop publishing applications for more sophisticated brochures on special paper stocks. The more questions they ask of the sales rep, or more importantly, the more answers they have for a sales rep, the better they will be able to...
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Re: SAP Systems
Attached you will find the SAP Printer Vendor Program document. You will see that Oce', KonicaMinolta, Sharp, and Kyocera are on it and Ricoh is not. Ricoh's response is "There is no reason to believe that any Ricoh will not work with SAP but at the present time, there are no plans to spend the money necessary to become SAP certified." We have a Fortune 500 company that is completely SAP and the only problems we have is occassional kick-back from IT because we are not on the list. However, I...
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Re: Who's Afraid of Xerox ColorQube?
Here's the comment that was left by Xerox in reference to "Who's Afraid of Xerox ColorQube" Art – Thanks for tuning into the Webcast. I got a kick out of you running the old HP video from last year. Anyway, I thought I would help with some of your questions about solid ink. Our desktop solid ink desktop printers used to use more energy than laser, but we’ve closed that gap with this product by reducing the melting temperature. Don’t take my word for it, a study by RIT confirmed ColorQube’s...
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Re: What are the disadvantages of wax toner
If you want to see something funny go to this webpage. It is the Xerox Cost Savings Calculator for the colorcube......well sort of. Play with it a little. If you enter numbers that will show a significant cost savings it shows you the savings in dollars and cents. If you enter data that doesn't come out in Xerox's favor the tool directs you to a completely different webpage where it directs you to a sales representative. Very slick.....tricky....deceptive. Something you might want to show a...
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Re: Linked In Generating Leads "updates"
My profile is one big copier advertisement. I use blog links on my profile offering advice on what we offer, and a Buyer's Guide. I also interact on LinkedIn groups in my city to connect with business owners. I've yet to generate solid prospects from LinkedIn. LinkedIn is a good tool to discover more about your prospects than to actually contact them. If anyone has ideas, I'd love to try them out.
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Re: Net New Business "How Do We Do It"?
40% of my business last year came from Schools or Government. I found a few niche pain points that almost any District or Department would experience and used that as my lead in with the appropriate person. For example, for schools, it was Common Core State Standards. Learning the implications and compliance issues got me lots of appointments and 4 new Districts. We utilize UCC Filing Data as another prospecting tool which works really well for having a leg-up when you walk in the front door...
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Re: Net New Business "How Do We Do It"?
You yourself Art dropped this pearl of wisdom a few days ago "A few days ago, I was going through my "Who's viewed your profile" on Linkedin. I try to connect with all of my second level contacts" I was on a recent sales seminar and believe that the point of Linkedin is to get and communicate with as many second level contacts as possible. LinkedIn is definitely the new sales tool of the last few years. I have been quilty of not using it effectively but now I put at least 30 minutes per week...
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Re: linkedin "a few surprises for me"
you can't be added on linkedin without accepting, wonder if he was just getting to many "please, please connect with me". I would suspect than many owners will start to back off and delete the profiles if the emails are over burdening. Shame would be the end of a good tool and maybe the end of linkedin? Originally Posted by Kiwispike: To quote a customer recently: "Yeah I had a linkedIn profile but I had to delete it because sales people kept adding me" Says it all really
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Re: Ricoh 5100en vs KIP 7900
Chops Not sure if I can help I haven't sold a system with Plotworks yet, what I can tell you is that I did beat a KIP 7900 without plotworks using the web batch print tool that comes with the system. Are they an incumbent KIP user? If not I would focus on brand of Ricoh, the quality and the ease of use. Show them how to scan to dropbox from the MFP panel, better yet focus on the document server these maybe to areas that you can win with. Everything that I've be told about plotworks is that...
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Re: "Total Solution" What Does That Mean?
Hi Jerry: You make a very good point. Take a look at my posting today in the Virtual Copier Software Forum, about "Leverage". Simply another powerful sales tool we can use to help our customers achieve better "solutions" to their office management problems. As you said: "Sales is 90% service and if we are going to win more we have to be educated, persistent, and curious". Thank you taking a moment to state your view! Steve
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Re: Software decisions
My experience with Lawayers has been that they want the ability to scan documents into a word processing application and make changes to these documents. Expervision Type Reader pro works great. You can save images into a variety of packages including Word Perfect which every Lawyer seems to have. Paper Port works very very similarly to DeskTop Binder Pro. This is a great tool for anyone who wants to scan and archive the old fashion way, manually. What are they trying to accomplish? Scan for...
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Re: DSc224
mcook, yes that is the referenced bulletin. I pulled a couple of developers out of stock and each had a handle that would turn the developer and matched the tool that came with the machine. And this is the tool that will not fit the developers in the subject 224. That is the conumdrum! I turned them by hand a few times to get an even coat on the roller but it is tough on the fingers!
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Re: DSc224
Inside the front cover of the B051/52 there is a perfect little spot for the gear. We've just been placing them inside the machine at setup, then the tool is on site for whichever tech. may be on the call. It may simple, but it has been effective in making sure they are available for use on the machine.
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Re: incoming faxes to 5-7 different email addresses.
You can set-up the inbound fax routing to go to as many people as the group size can hold. For example, if you set up the quick dial (1) as a group with seven e-mail addresses, then select that quick dial as your router, all of the seven email addresses will recieve the forwarded fax. Hope this helps, I have found this as a very valuable tool to close deals. Let me know if you need any more help.
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Re: Back Up Address Book
If you have SmartNetMonitor Admin you can export .csv Files from each device supported. The 2035eSP and 2238c are supported devices for exporting the list. Open SmartNetMonitor Admin, make sure it is set to search by IP address. It will find all the devices on the network. Right click on the device you want export from. Go to E-mail management tool. Default password is password. Select the File menu and click on Export Data. Save the .csv file to your HD. Then import to another device. Feel...
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Re: FX16, AC106 Networkable?
How about ... The Hawking HPS1P 10/100M Internet Print Server is a powerful and convenient tool to connect your parallel printer to a 10/100M Network. ...or... The GigaFast EE171-PR USB Print Server allows a USB printer to be shared onto a network without a computer.