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Tagged With "Mercury Copier Brochure"

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Re: COVID19 "Remote Working" Day Eighteen of Sales

SalesServiceGuy ·
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales

Art Post ·
I like the second offer, yes people always like free
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Re: Post-Virus We Must Defeat The Zombie Companies!

SalesServiceGuy ·
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

Czech ·
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

txeagle24 ·
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

Art Post ·
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

Art Post ·
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

gwalters2009 ·
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: When is Net New Business not Net New Business?

Jason H ·
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Your Copier

Larry Kirsch ·
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
More than a few copier/ printers are manufactured in Thailand and the Philippines due to low labor costs. I do not know but I think these products tend to be more low end A4 and printer products. I think most A3 product is made in China. I can only speak for Toshiba but I know the majority of North American toner is made in North Dakota. As I am from Canada, I am hoping with fingers crossed that this very likely US tariff war with China will not effect us.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
Do you agree that a new 25% tariff on copier/ printer products imported from China is a consumption tax on US businesses and consumers?
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
In a hint at what is to soon happen with tariffs on copiers/ printers from China headed to the USA, Harley Davidson Motorcycles announced today that it would shift some production headed for Europe to other global manufacturing facilities to avoid paying tariffs estimated at up to $2,200.00 per bike. It could take nine to 18 months to make this change. It also said that it would not increase prices to European dealers and would take a hit to profitability for the remainder of this year at...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
I suspect that you are retired from the copier industry and do not have to earn commissions each month to support your family. As an active sales rep, I do not have the luxury of hoping that things will run their course when I have budgets and quotas to meet each month. The people who are going to be adversely effected will be US copier sales reps with a higher cost of goods.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Old Glory ·
Nope...not retired and I do have to live from the commissions I earn from personal sales. I just don't believe that everything has to revolve around what is best for me. That being said, I am under the assumption that all copier manufacturers will be effected pretty much equally so I don't personally expect to be adversely effected.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
I am glad to hear that you are working in the copier industry so that I know that you have "skin in the game". There are very many players in the copier/ printer industry each with their own strengths/ weaknesses when faced with a trade war. Each player will have a different tolerance for how much money they want to loose to maintain market share. I definitely would not expect a uniform response. Multi line dealers will have more options to select from than single line dealers and brand...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
as of July 6th, there is no tariff on copy machines. Just copier parts and accessories.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
The Trump Administration today announced plans for a new round of $200 Billion worth of tariffs against China. https://www.cnn.com/2018/07/10...ffs-trump/index.html Copy machines were on the original list but but were taken off leaving parts and consumables subject to a 10% tariff. It seems most suppliers have not taken actions to increase their prices. On the new list which could go in effect sometime after Aug 30th are: 8443.39.20 Electrostatic photocopying apparatus, operating by...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
It seems the prospects of tariffs going away anytime soon are fading. Eventually the cost of most goods in the copier industry are going to increase because of President Trump. SSG I'm okay with this! This may help in the long run because more clients may opt for something off lease, or even release their existing devices. In both cases I'll probably make more than selling new. You keep calling it a TAX, it's not a tax it's a tariff. When I go to the store and pay for an item, a tariff is...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
"Tariffs have a way of redirecting business" Tesla announced yesterday plans to build a new car factory in Shanghai, China in part to escape potential US tariffs on auto parts and battery supplies. https://www.nytimes.com/aponli...-as-china-tesla.html I can only guess that it would take years and much capital and energy to start or relocate a new copier factory outside of China. The Philippines is currently an important manufacturing hub for A4 printers and MFPs due to low labor costs. Most...
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Re: 57 Days of Selling Copiers "Day 4"

Kyocera Guy ·
Thanks Art for sharing your 57 days. Gives a great prospective. I'm going to reach out to Copier Solutions about adding the locks to my arsenal.
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Re: 57 Days of Selling Copiers "Day 4"

Art Post ·
awesome, glad you are enjoying them!!
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Re: Sales And Branding Must Get Married, And Larry Levine Is The Priest

Art Post ·
What is a recovering copier rep?
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Re: Sales And Branding Must Get Married, And Larry Levine Is The Priest

Larry Levine ·
Art, you will figure it out one of these days!
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Re: Sales And Branding Must Get Married, And Larry Levine Is The Priest

Art Post ·
Do you mean former copier rep? The only way I can see myself as former is when I retire. Recovering almost sounds like selling copiers was a "bad thing"?
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Re: A Halloween Tale of an A3 Copier’s Death

SalesServiceGuy ·
What is even more scary is how your commission cheques will fall in $ value if you only sell A4 copiers. The copier/printer market is not getting any larger and if a commission sales rep focuses on selling lower $ value A4 boxes, they are going to have to make a lot more sales calls and sell a lot more boxes to earn the same money.
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"

Rafael Machado ·
Is that copier the same as the Kyocera cs 356 ?
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Re: A Few Copier Vignettes from the Late Eighties & Nineties

George KRebs ·
Art, You and I are from similar professional backgrounds and times. We started in 1980 selling Sharp and Juki typewriters. Everything sold near MSRP. Then the fax boom came and we caught that wave perfectly. We sold Ricoh thermal faxes for full list ($2995.00). The only issue was cash flow; we sold them faster than we could order and purchase them. Copier Maintenance agreements went from .022 up to .035 and did not include drums, developer, toner, fuser rollers or lamps! Also, like your...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties

Art Post ·
Yup we have the same issues with cash flow. It was a great problem to have. The Hunt for Red October was a great book, even found the movie awesome too! Ty for the comment, we should connect for lunch one day
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
I read past the "bill" description too fast. A bill is not law, it is, I think, just an expression of unanimous opinion by the Senate. Somewhere in the news this week, I read that Kyocera intends to increase production of A3 copiers in China by expanding a current factory. I am sure all copier manufacturers plan 10+ years into the foreseeable future and cannot worry about politicians who could come and go every four years.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
The Trump Administration announced today what they call a second tranche of tariffs against goods manufactured in China subject to 25% effective Aug 23. I think the copier/ printer industry once again escaped a direct hit. "8443.99.40 Parts of photocopying apparatus of subheading 8443.39.20 specified in additional U.S. note 4 to this chapter"
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
President Trump announced today, effective Sept 24 2018, a 10% tariff on a broad list of $200 B worth of Chinese goods. https://ustr.gov/about-us/poli...inalizes-tariffs-200 On this final list are all forms of copy devices. No mention of printers. No mention of toner. Unless China makes serious trade concessions to the USA, without retaliatory tariffs of its own on USA made goods sold in China, the 10% tariff will rise to 25% on Jan 01 2019. These devices are on the final tariff list,...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
SSG Thanx for keeping this thread up to date! Kudos The economy is doing so well here in the US that I don't think many will care. I will use this to my advantage to get clients to move now. Now, I hope they do care! Art
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
Yup, it's a pretty BIG Hammer! I heard a radio report that the US trade debt rose significantly in July. I'm thinking what you stated is that "many of the manufacturers have stuffed thier warehouses". That's probably why we haven't seen anything to date with increases.
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Re: MFP & Copier Stream of Payments Calculator

Wallingford ·
Hi Art Can you please :- "send me the Copier Stream of Payments Calculator", as I would very much like to have a copy. Many thanks
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Re: MFP & Copier Stream of Payments Calculator

Larry31 ·
Hi Art, please "send me the Copier Stream of Payments Calculator, thanks so much Larry
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Re: MFP & Copier Stream of Payments Calculator

copierlady ·
Please send me the Copier Stream of Payments Calculator. Thanks!
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Re: MFP & Copier Stream of Payments Calculator

Russell Lamoy ·
Please send me the Copier Stream of Payments Calculator.
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Re: MFP & Copier Stream of Payments Calculator

vmlove ·
Please send me the Copier Stream of Payments Calculator.
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Re: MFP & Copier Stream of Payments Calculator

Walter Thomas ·
I would love to check out the copier lease stream of payments calculator. Thanks, Walter Thomas Branch Sales Manager Sharp Business Systems - Southern California
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Re: Is it Frowned Upon if you Join a Competitor?

Wallingford ·
If you were unsuccessful where you are, but are unhappy with the company or the product, then moving should not be a problem. But if you were successful, and happy, and only the money was the inducement to move, then I suggest you have a good chat to your current dealer/manager before jumping ship, as "the grass is never greener" in most case. And if that turns out to be the case, then you will very quickly become dissatisfied and move on once again which could easily become the descent into...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

GrantW ·
Art, it's a part of the industry that I doubt you will get rid of. I would like to add my own "observation". I don't think that 99.9% of dealers do a good deal. If 99.9% was the case these instances would not even be noticed because they would be unheard of. I think the reality is that around 60-70% of dealers are OK. Another point is that the leasing companies do not give a damn about the state of the copier at the end of a lease. As long as the customer has made all the payments they're...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

GrantW ·
I do a lot of "contract disassembling" and am very successful at it - It's kind of like a fun sport or hobby to me. US & UK contract law are almost exactly the same. That would be an unenforceable penalty in both UK & US. Here's a reference to "Penal Damages" on Wikipedia that refers to US law. http://en.wikipedia.org/wiki/Penal_damages Most of the people I know who work in the copier industry are of the belief that these clauses are legal and enforceable. That works to my advantage,...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

Art Post ·
I've almost never seen a disputed copier lease where the lessee wins. I'll admit I'm no expert in leasing however most of these agreements are rock solid.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

GrantW ·
I'm not sure if that has an equivalent in the UK. here we have the Consumer Credit Act. However, it only applies to consumers. Business to business isn't covered (except in a small number of cases). "I've almost never seen a disputed copier lease where the lessee wins. I'll admit I'm no expert in leasing however most of these agreements are rock solid." In my experience the reason why they're perceived as rock solid is because they are rarely challenged. If they're not challenged they'll...
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Re: Ten Reasons Why I'm Still Enamored With the Copier Industry!

Old Glory ·
Let me add a few: * There are no Government regulations to restrict or impede my business. So many businesses are massively effected by governmental regulatory agencies like OSHA, EPA, FDA, etc. This isn't meant to be an indictment. Just saying that we don't find ourselves unemployed when a drug is taken off the market or a patent runs out. * A variation on the theme above is that because we don't sell to a single vertical market, there are always prospects. Realtors do well when the housing...
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Last Week of February 2004)

ben bramhall ·
I am out of the office until 05/03/2014. I am on annual leave until Wednesday 5th March 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk ; or to place a service call and/or order toner for a machine please contact our service team on 08457 44 55 65. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment...
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Last Week of February 2004)

Lloyd Davies ·
I am out of the office until 03/03/2014. I will be out of the office from 21st of February until the 3rd of March with limited ability to check my e-mails. For immediate assistance, please contact Jason Trinder at jason.trinder@ricoh.co.uk or 02920 642590. Regards, Lloyd Davies Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment Industry ..." sent on 23/02/2014 21:49:08. This is the only notification you will receive while this...
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit

SalesServiceGuy ·
I think everybody was thinking who in the copier industry was Samsung planning on buying. Nobody thought that it would be Samsung who got bought up. It is not like they needed the money. I think there was some corporate pride at Samsung that they would become #1 in any industry that they entered. It must have been obvious to Samsung that to conquer the consumer electronics industry is one thing put to conquer the business to business copier industry was unlikely.
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit

SalesServiceGuy ·
Any idea what an "in-cave stacker stapler is? Is this the same as an Inner Finisher which fits inside the body of the copier and takes up no floor space?
 
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