Tagged With "Protected Trust"
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Re: Around the Word with Konica Minolta
Konica Minolta Again Joins the Fight against Childhood Cancer Ramsey, NJ, Aug. 15, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced they will again support Tackle Kids Cancer, a philanthropic initiative on behalf of the Children’s Cancer Institute at the Joseph M. Sanzari Children’s Hospital at Hackensack Meridian Health Hackensack University Medical Center. As with last year, Konica Minolta is partnering with THE NORTHERN TRUST...
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Re: Print Control/Mgmt
Hi Everyone, Thanks for your posts. Every year or two we see new, low cost competitors that come out of the woodwork for a little while. We are selling against these guys the same as you fight your low cost competitors. There are a few obvious detriments that seem to have stood the test of time. The revenue model can not possibly be profitable for 80% of your customers. Ridiculously low is exactly that, ridiculous and unsustainable. $500 worth of technical support will be used up mighty...
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Re: Possibly moving to Ricoh....
I'm going to say something here from my experience of being a copier buyer BEFORE I started working in the copier industry. Yes, it's true, I was a client of the very dealership that I came to work for. You're not going to like what I have to say because you're sales reps and you trained to think a certain way. Please, for once, listen with an open mind to someone with experience being on the other side of the proposal. Ponder it, don't spin it. Most buyers don't care one bit what brand of...
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Re: Top 9 Blunders that B2B Sales Reps Make
What they do: They give in to last minute demands from the prospect, usually for extra discounts, “or else the deal is off.” Why they do it: They’re deathly afraid of losing the deal at the end of the sale cycle, so they crumple when the prospect pushes. What happens: The customer rightfully concludes that 1) the rep didn’t offer the best deal from the start and 2) the rep lacks a backbone. The customer thus no longer trusts the rep and will constantly push for more and more and more and...
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Re: Can you trust the Cloud?
Most of my customers do not trust the cloud, those who do already have something working.
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Re: Emailed request for quote????
I have probably done each of these options at some point in time...well except the quote at retail. I wouldn't want the perception to be that we had outrageous pricing. If the machine was entry level with a company that had little additional potential, I would respond with something like "a Doctor who prescribes without seeing the patient would lose his license and you take your job just as seriously." If it is a business that I would like to penetrate I would low-ball it and include nothing...
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Re: Dell Power Server Power Supply
Art....the answer is most likely. Most Dell towers have a proprietary PSU and will only fit the Dell case. If you know how to open the tower and look at the PSU there will be a model number on it. Type that into google and see where you can find one. If it is a true Dell system then you can also look it up by the model number. Are you sure it is the power supply and not the MB or something else. Do you know how to test is it is the PSU? Just because a tower does not turn on does not mean it...
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Re: Got A Situation! What would ou do?
First what was the terms of the first lease? What was the payment? How many months left? When you leased the used Toshiba did you check new or used on the lease? Fisher is right take care of the customer and they will take care of you. Yo need to build that trust and respect back up because right now the customer thinks he got a lemon and you do not care. If he believes that you need to act fast otherwise he will shop you and that will be the end of that customer. Honesty is always the best...
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Re: Marlin Does Not Disclose Possible Loss Of Evergreen Payments
There isn't more chatter on this forum because most salespeople don't consider it their responsibility to care. Many sales people will go to the ends of the earth to make their equipment perform for the customer but consider the lease contract the customer's problem...their the ones who signed the contract, right? Never mind that we are the ones that shoved it under their nose and it is because of their trust in us that they sign it without questioning. I suppose I shouldn't put all of this...
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Re: Ricoh Americas is contact my accounts for......
Brian: I agree, it's really a shame what has happened with Ricoh. I'm sure it's a mistake however how can you ever trust them after something like this.
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Re: Samsung Says Offer for Sharp’s Photocopier Unit Rejected
Yoda: Here is that release, still tough times for Sharp. After failing to advance far enough toward a manufacturing process goal, Sharp says that it will miss a March 29 deadline to receive the second half of a $120 million investment from chipmaker Qualcomm. In December, the ailing Japanese electronics maker said it reached a partnership with U.S.-based Qualcomm, which agreed to invest $120 million in a project to jointly develop display panels. However, as reported by Reuters, Qualcomm's...
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Re: Document Capture/Global Scan
From: Ted Sent: 3/11/2002 7:16 AM Brian, as for me 4.5 years copier sales, but 17 total in sales. Copier sales to me are the easist sales in the world. Yes you have good and bad months, but everyone in business NEEDS what we have. Not so with other sales jobs. A business cannot operate these days without printers, faxes and copiers. Lately, you can add scanning to that list. With the advent of the doc mall and e-cabinet, once you get a customer using this type of technology, they will never...
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Re: Service Agreements and "Free" Copies
Frankly I'd charge a lower color click rate and say to the customer "we trust YOU to manage your color output, why waste those FREE color copies if you don't use them". Of course, I get nothing for clicks or MA's as a sales rep, give me the profit on the box and I'm happy.
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Re: Konica Minolta Pro 1050
.005 is still very profitable on this device....One great way to displace this machine is with a duplicator: It's a niche market but if you find Low Coverage Environments that need to run very heavy or a substrate not conducive to heat....Trust me,,,just demo your dup - You'll win.
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Re: Sales Tips
Are you truly happy? Do you even know what it means to be happy and what it takes to achieve happiness? These are important questions for anyone who is seeking happiness to ask themselves. I live my life to maintain my own happiness while trying my best to not cause unhappiness to anyone else. If you want to be happy you need to understand that you can be happy and that you should be happy. Many people make the mistake of believing that they don’t deserve happiness and accept their unhappy...
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Re: Sales Tips
Essential for your sales copy is to understand your own selling product or service. If you understand the ins and outs of the product and service, you can reply easily to any queries from your potential buyers concerning your business. If you can reply to them satisfactorily, it also can build up the buyers’ trust on you as well as your reliability which is one of the most important factors to succeed in the internet business and make money on-line. A sales copy that is briefly, easily, and...
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Re: Political Speeches
Party means nothing to me, absolutely NOTHING...I do not follow blindly. I do not trust blindly. I wasn't voting for most of those administrations since Lincoln. As a voting member of MY generation I have an obligation to question the decisions of our elected and appointed leaders. Any time my criticism is responded to with anything but respect, I will strongly suspect the motives of that official. That is to say, we can agree to disagree. But I feel it is the height of patriotism to...
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Re: Supply Price Increase
I understand that this is indeed due to yen issues, but was accelerated due to COMDOC. Competing against IKON and RBS in our respective marketplaces may get tougher.
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Re: Storage of competitor's equipment during lease
Mr./Ms. customer, "Ultimately your name is the one on the lease. If the equipment gets damaged or doesn't get returned, you are the one they will be coming after. If payments don't get made, your credit rating is the one that is effected. Ask yourself this, would you loan me or any of my competitors your car? Probably not for all the same reasons you might not want to trust them or even me with your copier. I can give you every assurance that we would accept responsibility for anything that...
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Re: Storage of competitor's equipment during lease
Thanks very much, I think the consensus is that the customer must store the equipment themselves either on-site. Or off-site if no room in which case they are not going to want to pay for that, so that has to be factored in to the lease, maybe $50 a month for a storage unit, then it must be taken out at lease end, prepped for shippment back, then shipped. Not sure how often folks are going to want to trust a dealer to take care of all that - has anyone done that and if so how often?
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Re: How to Win Against Direct"
First off - Direct can flat out close business way better than dealership reps. Dealers worry about what the direct branches are sellling it for and not about closing the business. Bottom line - customers buy from people they like and trust not because your service is good or you don't sell "VALUE" or you have 30 customers in the area. Come on man, this sounds like complaining again. We would all sell more if we had a little attitude out there and stopped thinking abuot what the competition...
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Re: 1515MF's
I'm appalled myself and it was with some trepidation that I humbled myself to admit it to such an esteemed group as this. I trust that you will be kind and not ridicule me in this public forum.
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Re: Firmware Issues That Need To Be Resolved
I see where you are coming from John. I cannot comment on your SM because I have known some "small town dealer-owners" who will contrict a service depts effectiveness. Sometimes because he doesnt trust the SM, sometimes because he doesnt trust anyone. If you cut the balls off of the members of the choir, you will have a choir of sopranos. As far as firmware updates, I apply them when they affect the specific operation of the machine. Thats probably 30-40% of the time. Firmware updates...
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Re: The Great Debate
OK, I'll make a comment or two. Bush had an off night, but his resolve remains intact. I believe that substance, steadfastness and experience wins over show and confusion, every time. I am a Navy vet (68' to 72') and my eldest son is currently at the Great Lakes Naval Training Center in Waukegan, IL. and headed to the Avionic's school in Pensacola in December. He is very proud to be an American, supports his Commander-In-Chief and anxious to serve his country. I will rest easier knowing that...
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H
I’ll play devils advocate here. Ricoh printers are already available online from many places. If Ricoh ever wants to get significant market share in printers they will have to open distribution. The RFG dealer network will not get the market share needed. But in the long run I think this will help us. How you ask???? The current Ricoh printer line is very strong. Superior to other products in many places. But we are still “selling printers”. To us that typically means long sales cycle for...
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H
As such this is not great news for us here in the UK, as there have already been rumblings that something similar will happen here. I have to agree, however, that the range is good (almost excellent), and if Ricoh can capture a much greater market share it will encourage them to expand the range even further and so we will hopefully get to the self-perpetuating roller coaster that HP have been on for so long. I have just lost a 38 machine MFP tender because the client was not sure enough...
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H
When we were OKI dealers, we got burned by clients price-shopping us on the Internet. So, we learned the hard way from that experience. When Ricoh started making their printers available through the consumer-level channels (OKI all over again), we didn't take it lying down. We designed a proposal/ marketing/ educational brochure that promotes our "Dealership/Ricoh Advantage, a professional sales and service partnership with the world's leading manufacturer of digital imaging systems and the...
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Re: connectivity install form
Could you please send it to me also...mike@p4photel.com Thanks -=Boston Mike=- "In Theo we Trust"
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Re: Print for pay industry...
Hi Rodney: Ah, printers, some will say it is one of the hardest accounts to break into and others will say they are the easist to breakdown the walls. 1. You've got to know your product upside down and inside out! They have no time for someone who lacks product knowledge. You must also know thier language. 2. Also be ready to ROI sell them, if it is a new product, be ready to show them how to make more money with your product or how to increase thier productivity. 3. Go out and invest in a...
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Re: Savin 4035/4045
first try to cram your machine then do the laser adjustments before anything else. then remove the laser unit and be sure the mirrors are clean for the sync detection. then try replacing the LD unit. if you still have the problem you should bring out your local ricoh rep. i have seen the error show up when the print key is pressed and it was laser adjustment that corrected it. remember dont trust anyone elses work try these checks and you should be fine
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Re: Savin 4035/4045
Finally... Progress!!! Today I was able to get both machines working. I started from square one, ignoring everyone else's work. Using a new lazer unit, both machines worked! One has been narrowed down to a bad LD unit, and I'm still checking the second machine, as we ran out of time today. Thanks for all the info and help!!!
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Re: New Sales Rep Compensation plan
Steven, Trust me - I am doing the training, so software will be up a driving force.
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Re: hp news!
Thanks for the download. If HP cant get a CEO that they can trust, how are they going to find 2k+ quality sales people? My Group is quite a large reseller of HPmfps and I have always believed that if they ever got the product mix right, and the support infrastructure concentrating on true customer service, then they would probably achieve their original goals in this market. Are they now on course to achieve this I wonder?
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Re: The End Is Nigh
Art, thanks for your reply. A lot of GREAT points in there. I literally spent this weekend relaxing (much needed) and thinking about what you said. Here is what I've been thinking about: 12-18 months ago, I could win competitive deals quite easily with $2000 GP. Now, I'm losing with $1500 in a 45-ppm colour box. That means American pricing has flooded the rest of North America, where $1000-$1500 in GP in a commercial street deal seems to be the norm. To increase my closing ratio in...
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Re: Ricoh Midwest Dealer Program
I'll second what Art said. We can compete with the directs at times here. We don't typically see the down and dirty IKON acquisition pricing that was below what we can buy it for anymore but its still pretty low at times especially with multiple machines. My rep told us that the directs are always complaining about how they can't compete with the dealers on price. I still laugh at that. There is no way we have better pricing than our direct in our market. I have seen the quotes that I cannot...
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Re: Canon MDS
I am starting to feel more and more that Ricoh is going back to that mind set that the dealers don't matter. We've been a Ricoh dealer for 20 years. From a hardware standpoint, I called our Ricoh rep yesterday to discuss a hospital we have had as a client for about 20 years. They were purchased by a larger hospital chain in our area and we have an opportunity to respond to their new RFP when it comes up. The hospital said it would take a bid from us or Ricoh, but not both. I asked him about...
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Re: Escalating Maintenance Agreements
Originally Posted by jredmon: For a long time we did not increase an agreement and we had a lot of old equipment that was difficult to upgrade due to the low cost but on the other hand as we implemented the 12% increases we had issues with the current customer feeling that we had taken advantage of them....Mainly due to the verbage on the contract that says "we may increase the agreement up to 12%", well we definately did the increase and at the 12% rate. Customer was hoping that they would...
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Iron Mountain Acquires Lane Archive Technologies Limited, Expanding Operational Presence in the Philippines
MANILA, Philippines , Jan. 1, 2019 /PRNewswire/ -- Iron Mountain Incorporated (NYSE: IRM )®, the global leader in storage and information management services, today announced the acquisition of Lane Archive Technologies Limited in the Philippines , expanding the company's presence in the country. The acquisition will add eight facilities in Manila , Davao and Cebu to Iron Mountain's existing Philippine operations, delivering records management, data management, document management and secure...
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Canon U.S.A. Honored as One of the 2019 World's Most Ethical Companies® by Ethisphere for Second Consecutive Year
MELVILLE, N.Y. , Feb. 26, 2019 /PRNewswire/ -- In its continual strive to take a proactive approach to corporate social responsibility initiatives and maintain strong standing as a good corporate citizen, Canon U.S.A. , Inc., a leader in digital imaging solutions, received recognition as one of the 2019 World's Most Ethical Companies. For the second year in a row, the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices, bestowed the...
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Loffler Companies Recognized Again As a Leader in Uniflow and Scanning License Sales by NT-Ware
Loffler Companies, the largest privately owned business technology and managed services provider in the Upper Midwest, recently was presented an award by international partner NT-ware for the Highest Revenue of uniFLOW Sales and Scanning Licenses in North America in 2017. The Loffler Team earned the Top Award by leading the industry in their understanding of securing the entire workflow process. Many offices use multifunctional print devices as the on-ramp to various workflow processes...
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Managed IT Infrastructure Provider ServerCentral Acquires Amazon Web Services Advanced Consulting Partner Turing Group
CHICAGO, Dec. 12, 2018 (GLOBE NEWSWIRE) -- By the end of 2019, over 69 percent of enterprises will operate in multi-cloud or hybrid IT environments as a first step in the transformation of their businesses. To address the demand for hybrid cloud solutions, ServerCentral, a leading managed IT infrastructure provider, today announced its acquisition of Turing Group, an Amazon Web Services (AWS) Advanced Consulting Partner. The acquisition comes one year after ServerCentral made a minority...
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Secure-24 Successfully Completes Fall SOC Evaluation
SOUTHFIELD, Mich.--(BUSINESS WIRE)--Dec 18, 2018-- Secure-24 , an NTT Communications Company, and a leading global provider of comprehensive managed cloud services, IT operations, applications hosting, and managed security services, today announced the successful completion of the Service Organization Control (SOC) 2 & 3 evaluation in compliance with the newest American Institute of Certified Public Accountants (AICPA) guidelines. With fluid regulatory landscapes and increased demand for...
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Canon Helps Businesses Stomp Out Security Threats with Latest Enterprise Solutions
MELVILLE, N.Y. , Feb. 4, 2019 /PRNewswire/ -- With organizations honing in on information security and their compliance efforts with data privacy regulations, Canon U.S.A. , Inc., a leader in digital imaging solutions, debuts its third generation imageRUNNER ADVANCE 3rd edition platform. Building upon the success and reliability of its predecessors, the new lineup features Security Information Event Management (SIEM) 1 integration and other cybersecurity feature enhancements that allow for...
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Canon Solutions America Links Up With Barracuda Networks To Combat Email-Delivered Threats
MELVILLE, N.Y. , Feb. 12, 2019 /PRNewswire/ -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A. , Inc., today announced its collaboration with Barracuda Networks, Inc., a leading provider for cloud-enabled security solutions. With the cost of data breach rapidly increasing and more businesses being affected each year, Canon Solutions America recognized the need to provide a security awareness resource geared toward helping customers mitigate risk. The Barracuda...
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AppGuard and Blue Ridge Networks Win Managed Cybersecurity Services Contract with One of the Nation's Largest Public Housing Authorities
CHANTILLY, Va. , Feb. 11, 2019 /PRNewswire/ -- Blue Ridge Networks announced today that it has been awarded a managed services contract from one of the nations largest public housing authority to bolster its cybersecurity infrastructure with the AppGuard endpoint cybersecurity solution. The organization will be leveraging AppGuard's zero trust cybersecurity protection to block undetectable attacks without the need for urgent and frequent patching that other endpoint security solutions...
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Notarize and PDFfiller Partner to Deliver Complete Document Management Solution to Millions
BOSTON, MA., Feb. 20, 2019 (GLOBE NEWSWIRE) -- PDFfiller, the all-in-one PDF editor, e-signature and form builder , and Notarize , the most trust platform to sign and notarize documents online, have announced a partnership that will deliver the first fully integrated document management solution to the market. Anyone in the world can download a document, customize it to their needs, and sign and notarize it 24/7. “With PDFfiller, customers get all the necessary tools for creating and...
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NTT Communications Joins Leaders at ISG Future Networks Summit
September 24, 2018 09:07 AM Eastern Daylight Time NEW YORK--( BUSINESS WIRE )-- NTT Communications Corporation (NTT Com), the information and communications technology (ICT) solutions business within NTT Group (TYO: 9432) will join IT and networking industry leaders at the Future Networks Summit this week in Chicago, hosted by global technology research and advisory firm ISG . Keynoting the summit is Peyton Maynard-Koran, Senior Director, Worldwide Infrastructure Operations, Whole Foods -...
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Working Mother Names Lexmark Among 2018 “100 Best Companies”
Working Mother Names Lexmark Among 2018 “100 Best Companies” Lexmark, a global imaging solutions leader, today announced that Working Mother has once again named Lexmark among its annual “100 Best Companies.” The 2018 list was announced today. The designation celebrates companies that lead in the areas of female career advancement, paid parental leave, childcare assistance, benefits and flextime. “Lexmark is proud to once again be among Working Mother Media’s 100 Best Companies,” said Sharon...
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2nd Watch Named CRN® Triple Crown Award Winner
SEATTLE, Oct. 08, 2018 (GLOBE NEWSWIRE) -- 2nd Watch has earned the 2018 Triple Crown Award from CRN ®, a brand of The Channel Company . The AWS Premier Partner and Microsoft Azure Gold partner is one of only 46 solution providers in North America to meet CRN’s Triple Crown milestones for revenue, growth and technical expertise. 2nd Watch is the largest independently owned US-based cloud-native service provider, with 200,000 instances under management. The CRN Triple Crown Award is just the...