Tagged With "Clients"

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Re: A Few Reasons Why We Still Need to be Closers

Art Post ·
sorry, I had to clean up a few errors
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Re: Little Diddy about our vCIO

jredmon ·
I just got this one and I will get some proposals to you soon
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Re: Little Diddy about our vCIO

Larry Kirsch ·
Nice work. Congrats. Always great to have a co-worker you can rely upon.
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Re: 57 Days of Selling Copiers "Day 9"

Martin Hofman ·
9 Day' of following '57 Days of Selling Copiers' This is really great, and for me as 'external' very informative. Besides that also fun to read ! This is my 'regular' schedule: 7:15 AM (European time = 1:15 AM Jersey time) – arriving at the office 7:20 AM (European time = 1:20 AM Jersey time) – computer start-up 7:25 AM (European time = 1:25 AM Jersey time) – P4P Blog ‘57 Days’ Great start of the day! Thanks Art!
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Re: 57 Days of Selling Copiers "Day 9"

Art Post ·
You are welcome!! BTW, I had not had the time to install the prototype you sent me, I'm hoping to complete this week. At first glance all looks well!
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Re: 57 Days of Selling Copiers "Day 9"

JeffR ·
Art, I’m really enjoying this 57 Days of Selling! We have 3 new copier reps who have never been in this field. This has been monumentally helpful to them. Question: can you send me a sample of your monthly constant contact you mentioned on this Day 9? Thank you, Sue Reese Copy-Fax, Richmond and Virginia Beach
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Re: Stratix Systems Merges with LYNX Computer Technologies.

Martin Hofman ·
This creates great opportunities for the future of Stratix, and everyone involved.
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Re: Stratix Systems Merges with LYNX Computer Technologies.

Jason H ·
Who's going to be running the show now? Brent or someone from LYNX. That would be my biggest worry. The way I read it is LYNX now owns Stratix...?? I would be worried about an IT company coming and trying to run a copier business. Much like I see "some" copier businesses trying to run IT Businesses after an acquisition and it is a train wreck. Just my $0.02 though.
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Re: Stratix Systems Merges with LYNX Computer Technologies.

Art Post ·
Jason Not sure, will have to wait and see.
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Re: Copier Reps: 3 Alternatives To Avoid Getting Beat Up On Price

H Carl Little ·
This is a great article that I will share with our 21 sales professionals. Carl
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Re: Copier Reps: 3 Alternatives To Avoid Getting Beat Up On Price

Larry Levine ·
Thanks Carl I appreciate it. How have you been doing? It sure has been some time since we last spoke. Talk soon? Let me know what your team has to say about this post.
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Re: Many Reasons Why You Don't Buy A Copier from from the Web

Jason H ·
Great post. Usually it is with a Samsung or Canon Large Format that gives us the most fits online so for the MFP's we created a price list for the customer. It includes setup, moving, installing, networking (per computer) training and usually comes out to around $1,500.00 and is broken down as a list of line items so they can see how much each costs. That usually helps, and if not we usually receive a call from the customer asking us to come and "help" them, to which our response is " no...
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Re: Many Reasons Why You Don't Buy A Copier from from the Web

SalesServiceGuy ·
In your check list did you include, add the cost of the initial toner and developer to set up the copier. I understand some copiers ship with a starter toner and full strength developer. I cannot speak for other brands but with Toshiba the set up instructions are not in the box. The tech has to download them. I cannot speak for other brands but a complete rookie trying to set up a Toshiba copier would have a hard time completing the task and could damage the copier in the process.
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Re: Many Reasons Why You Don't Buy A Copier from from the Web

tonernews ·
Post By Art Post: Many Reasons Why You Don't Buy A Copier from from ...hi Art, hope all is well and nice seeing you on linkedin! Need your news my man! can you please give me an account name and password so i can start to post your news on tonernews and get you big time visibility exposure! thank's JIM LADD TONERNEWS.COM 954-929-9590 PH ----- Original Message ----- From: Print4Pay Hotel To: tonernews Sent: Tuesday, February 28, 2017 12:38 PM Subject: Post By Art Post: Many Reasons Why You...
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Re: Many Reasons Why You Don't Buy A Copier from from the Web

Czech ·
Love you Jason!! I am going to "steal" these photos when in similar situations... > I've been burned on the wide format pricing before. Too many customers order from the US into Canada...
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Re: Many Reasons Why You Don't Buy A Copier from from the Web

Jason H ·
Steal away! I got those pics from a guy I know in Tennessee. I believe the customer bought online after he submitted a proposal to the customer and then ended up calling asking for support and help and sent him these pics asking what to do.
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Re: Many Reasons Why You Don't Buy A Copier from from the Web

Art Post ·
Love it when we share ideas an info like this!!
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Re: The Death of the Cost Per Page Billing Model

Martin Hofman ·
Hi Art, Here’s my prediction for the future: A3 MFP’s will be bought on the internet without any interference from sales-reps, print-specialists, installation-technicians, etc. etc. I think the Copier Industry isn’t any different from Audio/Video, Household-appliances, Insurances, Phones, Vacations, Cars, and all other business of which we thought we would always need a technical- or sales specialist? They will be delivered (and installed!) by DHL, FEDEX, UPS, and if broken, fixed by...
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Re: The Death of the Cost Per Page Billing Model

Czech ·
Don't forget that Epson just released their new A3 inkjet MFP. Very interested to see how that pans out as well! I can't tell you how many times I've lost a deal because a dealer "disguises" their a base amount of copies inside the lease payment. Customers are willing to pay more to not have to worry about monthly print usage and have a predictable monthly payment. This seems crazy at first, but then I thought about it and it's everywhere... We pay a flat rate cell phone bill instead of "per...
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Re: The Death of the Cost Per Page Billing Model

Art Post ·
Martin I hope I'm retired by the time your prediction comes true!
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Re: The Death of the Cost Per Page Billing Model

BCarroll ·
Hi Art The Pagewide service model is the one we use for our Canon ImagePROGRAF plotters. Based upon customer's needs, we quote an annual contract for service. This contract, like the original 1- year warranty from Canon, excludes user- replaceable items (ink, paper, printhead(s), and maintanence cartridge). If the system includes a scanner, we account for that in the quoted price. So essentially, we will repair / replace any item not user-replaceable. Canon offers the same "service" contract...
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Re: The Death of the Cost Per Page Billing Model

Art Post ·
Thanx for this. Thus the maintenance agreement for the ImagePrograf and provides a flat fee with unlimited prints, right? The user would then also pay for any consumables, do I have this right?
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Re: The Quest for $200K "No Sandbagging for Me"

Larry Kirsch ·
Your the best. Enthusiasm personified. 200k boss and wife gotta love it. Oops wife is boss and designated driver. Happy Thanksgiving .
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Re: The Quest for $200K "Still Time to Network"

mnchstr ·
I call used machines "Off Lease" and tell the prospect to think of them as a program car, still very good but someone else took the retail hit. I say if a used machine needs to be re furbished I don't buy them. I don't sell used machines with high meters with the exception of Ricoh's "Greenline", we don't know the meters on those and I'm not impressed with those, lots of quality issues.
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Re: The Quest for $200K "Still Time to Network"

Old Glory ·
I prefer the term pre-owned over used. Off-lease is good too.
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Re: The Quest for $200K "Still Time to Network"

Art Post ·
I use the pre-owned quite often
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Re: BTA MPS Client Engagement Training Series

Keith Thompson ·
I am out of the office until 08/04/2015. I am away if you need to talk to someone please contact Darren Downey our GM Office 633-9264 X 226 Cell 204.229.7231 My Cell is 204.890.8570 Note: This is an automated response to your message "New Event: BTA MPS Client Engagement Training Series" sent on 4/5/2015 9:06:23 AM. This is the only notification you will receive while this person is away.
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Re: BTA MPS Client Engagement Training Series

GPul ·
Where is the link for the webinar?
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Re: BTA MPS Client Engagement Training Series

Art Post ·
http://www.bta.org/?page=MPSClientEngagement
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Re: The A4 MFP Disruption Continues to Grow

Jason H ·
Unfortunately you have to adapt, but the A4 is the worst thing this industry could have done. They continually do anything and everything to drive everything to $0.00
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Re: The A4 MFP Disruption Continues to Grow

Art Post ·
correct, right now it's about the manufacturers
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Re: The A4 MFP Disruption Continues to Grow

Jason H ·
Meant to also say I do agree with the portion of "what I will do differently." I wish my sales reps would read stuff like this and actually try it in the field instead always selling on price.
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Re: The A4 MFP Disruption Continues to Grow

Art Post ·
get me in their for a presentation, just maybe they will listen to me, someone wo is not management, not a principle and just like them!!
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Re: The A4 MFP Disruption Continues to Grow

txeagle24 ·
HP forced the rest of the industry's hand when the HP 4345 was such a big hit in large firms. As long as most reps are still proposing A3 instead of A4, there can be pretty substantial hardware margins in A4 systems. Additionally, selling A4 systems which typically have higher CPC rates is actually better for dealers who are focused on growing their recurring revenue streams. That being said, if the manufacturers start cranking out the machines Art desperately wants (A4 systems with the same...
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Re: The A4 MFP Disruption Continues to Grow

Jason H ·
I will agree that the A4 systems we sell have great margins, some as high as 60-70%. I am curious at what point some manufacturer is going to come up with a letter size only machine...? Art what's the going rate for your services
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Re: The A4 MFP Disruption Continues to Grow

kathie ·
We recently picked up the OKI line and have been VERY satisfied with regional mgrs. response to inquiries and problems. The machines are quite robust and produce fantastic color! The manufacturer pays a significant amount towards shipping, a BIG plus for us in Alaska, and a generous spiff to the reps. I don't expect them to last 8-10 years, like the Ricoh A3, but they are selling like hotcakes. Love them!
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Re: The A4 MFP Disruption Continues to Grow

Art Post ·
Originally Posted by txeagle24: HP forced the rest of the industry's hand when the HP 4345 was such a big hit in large firms. As long as most reps are still proposing A3 instead of A4, there can be pretty substantial hardware margins in A4 systems. Additionally, selling A4 systems which typically have higher CPC rates is actually better for dealers who are focused on growing their recurring revenue streams. That being said, if the manufacturers start cranking out the machines Art desperately...
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Re: The A4 MFP Disruption Continues to Grow

Art Post ·
Originally Posted by Jason H: I will agree that the A4 systems we sell have great margins, some as high as 60-70%. I am curious at what point some manufacturer is going to come up with a letter size only machine...? Art what's the going rate for your services Jason, I sent you a PM on the this site. Art
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Re: I Don't Walk Away from Many Opportunities, But this One was Crazy

Czech ·
Good for you Art! There are pond scum dealerships in every town. Let them have that business. You would think that the customer would learn...
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Re: I Don't Walk Away from Many Opportunities, But this One was Crazy

Jason H ·
Czech is right. You'd think the customer would learn. I've seen those customers who have been hosed and know it do business with the same crook again because they promised to make it right. Dealt with one recently who had two large canon devices and got hosed by the rep and turned around and bought two more from the guy again. Blows my mind. ive walked away from a few deals with ridiculous demands (nothing as bad as the story) and usually the customer has said ok no problem. It's like they...
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Re: I Don't Walk Away from Many Opportunities, But this One was Crazy

kathie ·
Yes, I had an account who had TWO Xerox down for over two months and would NEVER do business with them again. I had been renting to this contractor for years and really made a great proposal and pretty much expected that sale. They stayed with Xerox!! You just wonder what their thought process is on these kind of deals. They will end up in the exact same boat in 5 years and go through the motions and get absolutely nowhere. Good Luck!!
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Re: Sometimes We Forget to Mention all of the Value We Provide When Selling Copiers

Tom Koenig ·
Congratulation Art and thanks for the reminder to sell the value! Even all of the little things that we sometimes neglect to point out. Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: What is a Zero Turn Scanning Productivity Center?

Larry Kirsch ·
Good ideas
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Re: Sales Leaders... Why Is Your Sales Team Referring To Your Customers As Customers?

rlingon ·
Great Article Larry! Spot on-there is a tremendous difference in the two words and, conversely, the relationship.
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Re: Sales Leaders... Why Is Your Sales Team Referring To Your Customers As Customers?

Larry Levine ·
Thank you Rick! Indeed there is a huge difference. I encourage us all to work towards a change in mindset. I guarantee this shift will increase profits!
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Re: Copier Sales, Realationship Building and Commonality Garners Orders

Art Post ·
Yes, I work two jobs. My day job is still selling office technology (copiers) and then updating this site almost every day with information about our industry. On occasions, I will make mistakes, but don't we all? The title of this blog "Copier Sales, Realtionship Building and Commonality Garners Orders", yup I made a boo boo with the spelling. I was wanted to write Realationship which is considered an urban/slang word. http://www.urbandictionary.com...p?term=realationship This morning I saw...
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Re: Copier Sales, Realationship Building and Commonality Garners Orders

Carl Little ·
Art, can you remind my how to find bids and RFP's on your site? Thank you Sent from my iPad > On Jul 6, 2017, at 10:25 PM, Print4Pay Hotel < alerts@hoop.la > wrote: > >
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