Tagged With "Update"
Blog Post
Wide Format Technology Update -The New Canon TM Series Wide Format Technical Series
Wide Format Technology Update -The New Canon TM Series Wide Format Technical Series Having just completed one of our most successful quarters ever, I can confidently say that one of the main reasons for our sales success in Q4 was the new Canon TM Series printers and MFP systems. This series was introduced by Canon to replace the very successful 78x series which had anchored the Canon iPF wide format line for the last number of years. The 78x series was overdue to be replaced and the...
Blog Post
Wide Format Technology Update- The Canon TX Series printers and MFP Systems
Just about a year ago, Canon USA released their new TX Series of Wide Format inkjet printers and MFP Systems. Canon has positioned the TX Series as a higher volume solution to capture opportunities on the production side of the aqueous inkjet technical documents market. There are two basic TX Series models available, the TX 3000 and TX 4000. The difference in these models is their supported print width, the 3000 being a 36” printer and the 4000 is a 44” printer. Both TX printers are single...
Blog Post
This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of October 2004
The Boston Red Sox top the Yankees in the 2004 ALCS , and win the series after being down 3-0, winning four straight games in the greatest comeback MLB playoffs history. The Red Sox continue on to face the St. Louis Cardinals in the World Series....
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Xerox Updates Market-Leading Ebola-Tracking Software for Instant, Secure Cloud Access
NORWALK, Conn.--( BUSINESS WIRE )-- Xerox’s (NYSE:XRX) disease surveillance and outbreak management software, Maven ® Outbreak Management Software , has been updated to be hosted in the company’s secure cloud so public health agencies and other organizations can get immediate, secure access to use it in the fight against Ebola. “Maven is the market’s best technology for contact tracing, and it’s now available quickly and securely through the Xerox cloud.” Maven is configured to provide...
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P4P Site Updates
One of our most popular feature suggestions was for liking individual comments/replies. Today, we are rolling out our "You Like Me" release, which includes that and more, Here are the highlights of this software update: 1....
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P4P Hotel News/Update
Just wanted to give everyone an update about a new initiative I'm concentrating on for the remainder of this year and into 2014. I will have an official launch of "Copier Nexus" sometime in the first quarter of 2014. The goal of...
Blog Post
Major Update to Print4Pay Hotel Web Site
In the next 4-6 weeks we'll be rolling out our new style and a new user interface that's called Card Model. The changes will impact most lists and landing page on the platform- including the "home" page and each content module's start page- and will make it much easier to browse and consume content overall. In this mode, content lists are displayed as cards on a grid, filling the entire width of the content pane, like so: Each content type (forum topics, blog posts, clips, surveys, etc.)...
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Xerox C8070 Proposal Updated
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Cybersecurity Update
- Hanger Prosthetics & Orthotics, Inc. of Kirksville, Missouri notified 6,033 patients that their PHI was exposed after two boxes of paper medical records were found in a storage facility. - Domestic violence app supported by Dr. Phil suffers data breach o Aspire News, an app designed to assist domestic violence victims, has suffered a data breach with recordings from victims found on unsecured cloud storage. o included more than 4,000 voice recordings along with victim details, home...
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Cybersecurity Update
Department of Health & Human Services’ Office for Civil Rights (OCR) stated that so far in 2020, the PHI (protected health information) of 13.7 million patients hasbeen affected by data breaches. Causes: 66% = hacking 21% = unauthorized access/disclosure 7% = theft3% = improper disposal 3% = loss Premera Blue Cross, headquartered in Mountlake Terrace, Washington, paid the largest HIPAA fine in history, when it agreed to pay the feds $6.85 million in regards to breach that exposed PHI of...
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Cybersecurity Update
US District Attorney announced that Richard Liriano was sentenced to 30 months in prison and a $351,850.25 fine for illegally accessing the PHI of patients while he worked for the Hospital For Special Surgery in New York. The City of Odessa, Texas notified an unknown number of citizens that their info may have been exposed in recent breach. People of Praise, located in South Bend, IN, notified an unknown number of members that their info was exposed after hacking incident. The University...
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Cybersecurity Update
The federal Cybersecurity and Infrastructure Security Agency (CISA) reported a large scale hacking incident involving government agencies and organizations that use SolarWinds supply chain software. “grave risk” to federal, state and local government networks Symantec has identified infections on over 2,000 computers at more than 100 of its customers Attackers delivered malware to possibly thousands of organizations in the U.S. The FBI is reporting that the Wizard Spider hacking group of...
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Cybersecurity Updates
Wall Street Journal published report called “Hospital Suffer New Wave of Hacking Attempts” Great Plains Health of Nebraska’s Christopher Stroud admitted that up to 70,000 attempts per day from hackers trying to get into the hospital’s network Hackers give interview with Cisco researcher: Identified as “Aleks”, and lives in Siberia, Russia In his early 30s Has university level education Uses Mimikatz and PowerShell as tools Is part of the Lockbit ransomware gang Healthcare is his favorite...
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Cybersecurity Update
Spectra Logic of Boulder, CO notified an unknown number of customers that their info may have been exposed after ransomware attack. - The University of Pittsburgh Medical Center (UPMC) and Charles Hilton & Associates Law Firm have been sued related to a breach that exposed the PHI of 36,000 patients. - Proofpoint published report on Insider Caused Breaches: o $3.86 million is average total cost of an insider caused data breach o 30% of breaches a involve internal threat actoss 62% =...
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Charge for Firmware Update?
Curious to know if any dealers and/or direct sales branches add a charge for updating the firmware for an MFP in the field. I would think that a customer fee would discourage updates, which are important for security and some functionality purposes. I'm interested to know if you've encountered this practice or if your dealership does this. Thanks!
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Re: Charge for Firmware Update?
We do not charge for firmware updates. All of the Ricoh IM series is now capable of auto-updating the firmware when new firmware is released. It's actually a great talk track that clients never asked about. When I'm finished explaining our process I'm sure that5 leads to questions to other vendors about their process.
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Re: Charge for Firmware Update?
We do not charge if they are under a service agreement. Otherwise it depends on the customer and the situation. Sometimes we bill a service call.
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Re: Charge for Firmware Update?
@Art Post - Follow up question for you please. When the automatic FW update is completed on the Ricoh IM device, do you get a confirmation or notification that the update was made?
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Re: Charge for Firmware Update?
There is no update for the end user when the firmware is updated, however there is an update with ACT that will show on the MFP forth end user
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Re: Charge for Firmware Update?
Your service department should have access to Ricoh Arms. This tool lets you remotely see if the machines you have in the field need firmware updates and will usually let you do the updates remotely depending on the model.
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Re: Charge for Firmware Update?
If the machine is under a service contract you'd be foolish not to keep the machines in your MIF up to date on their firmware. In addition to improving your customer's experience the updates could reduce service calls.
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Cybersecurity Updates
Cybersecurity Updates CVS Health, headquartered in Woonsocket, Rhode Island, may have inadvertently exposed over a billion PHI, impacting an unknown number of patients. Apparently left a online database on Internet without password protection exposing 204GB of medical data OSF HealthCare, headquartered in Peoria, Illinois, notified an unknown number of patients that their PHI apparently has been posted on Dark Web after being hit by the Xing ransomware hacking group. Coastal Family Health...
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Re: Charge for Firmware Update?
There is a new tool on the customer facing side of the Ricoh websites where the customer can search their network for Ricoh devices that need firmware updates. They can then select which machine they want to update or they can do them all at once. I tested it on my network and used it to update an 03 series color device and it worked well. Only downside was that it took a good half hour for the machine to complete the update. This will be a good tool to help me fix SMB scanning issues...
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Update on closed Foxconn plant
Update on closed Foxconn plant Foxconn, aka Hon Hai Precision, is parent company of Sharp Reuters New Service is reporting that on the night of December 18, 2021, hundreds of workers of the Foxconn plant blocked the highway at Sriperumbudur, India, after over 200 workers at the factory fell ill and 159 people were admitted to the district hospital Supposedly violations included: 15 women in a dorm room meant for 5 A limit on the use of water, exceeding which the use of restrooms was banned...
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Cybersecurity Updates
Parker Hannifin Corp., headquartered in Cleveland, Ohio, notified an unknown number of employees that their PHI may have been exposed after cyber attack. The City of Cincinnati, OH has notified 2,000 employees that their PHI was exposed after it was accidentally posted on publicly accessible website. Stevens & Lee Law Firm of Philadelphia, PA notified 23,066 clients that their info was exposed after cyber attack. Mission School District of British Columbia notified an unknown number of...
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Update on riots at Foxconn plant in China
Update on riots at Foxconn plant in China Foxconn, aka Hon Hai Precision of Taiwan, is parent of Sharp CNN is reporting that Foxconn is now offering $1800 bonus to workers who will stay and live and work at the plant in Zhengzhou, China, that makes Apple iPhones Wall Street Journal is reporting that Apple’s long term goal to move up to 45% of the iPhone manufacturing from China to India If Apple makes move, this would cause significant revenue loss to Foxconn, which shipped $32 billion worth...
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Re: Sharp to offer electronic paper displays
reminds me of Ricoh ewriter from 12 years ago https://www.ricoh.com/release/2011/0602_1
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Sharp to offer electronic paper displays
Sharp to offer electronic paper displays Sharp, a division of Foxconn (aka Hon Hai Precision of Taiwan) announced it will release products based on ePaper technology, first invented by MIT’s Media Lab Will ship a 25.3” model and a 13.3” model only uses electricity when being updated Can run off batteries of solar cells Update using a USB thumb drive or smartphone app Reflects light and does not emit light
Blog Post
Firmware, Security and Hedge Against Inflation
The above title was a talk track we had in the car today while we were traveling from account to account. Our topic was about how can we get some of these 5 year old plus MPFs out of the field. Let's face it, the feature set of most copiers today has not changed in the five years except for some cloud functionality. For me one of the difference makers from copier to copier has been the print drivers. Alas Microsoft will kill off third party print drivers on 2027. Thus the question becomes...
Blog Post
End of Year Update for 2023
Hey Everyone Just wanted to let everyone know I'm in the last week of the year, thus I haven't had the time to post often. I'm going into the last week with three solid opportunities that can close this week. One for a large KIP wide format color for about $30k, another for $35k and the other for $20. Which does include what I've got in my bag which is another $55K. I should also be able to get some smaller deals for 10K, and two 5Ks. Thus my week will be busy! Not sure if I can do the web...