Tagged With "CPC"
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Re: Toshiba now has tier based CPC's?
I pretty much never see anyone proposing Toshiba color equipment, so I haven't seen this. There are a few Kyocera dealers I've seen proposing their tiered color billing capabilities. What shocks me is that no Ricoh dealers have started marketing this. The Cxx02 series & Cxx03 series have the ability to report multiple tiers of color coverage for billing purposes, but in a market with 7 dealers + RBS selling RFG products I have yet to see a single dealer pushing it.
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Re: Toshiba now has tier based CPC's?
Ricoh hasn't even made us aware that those systems can do that.... I don't ever hear of anyone talking about the tiered rate. I wonder if, for once, everyone is on the same page and wants to keep it at a full page of color cost regardless. I hope it stays that way.
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Re: Toshiba now has tier based CPC's?
Our Ricoh SSS told us about it. I'd love to be the first one to push it & make everyone else react. Plus, it would improve profitability if we could charge a higher rate for higher page coverage.
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Re: Toshiba now has tier based CPC's?
Very interesting. Has anyone else seen Toshiba MFPs selling with tiered CPCs? Art, how were these deals structured? I'm seeing more and more of this from Kyocera (and less and less from Xerox ColorQube), but I'm interested to see how billing evolves once metering/billing and accounting technology catches up. Thanks, Jake
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Re: Toshiba now has tier based CPC's?
Hi, we sell Toshiba in the UK. The current colour range can run with a two tiered counter already. We used to sell the Kyocera range with this feature it seemed to be good and won us business, but lost us money in service. When colour costs are dropping to 4p, the percentage of toner from the 4p is getting less. So to breaking this down into 3 tiers could seem marginal. But let say you could offer 1.5p for 2% coverage then 2.5p for 2-5% coverage and then 4p for above, you have now lost out...
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Re: Toshiba now has tier based CPC's?
Jake Not sure, I got this from one of our branches. I will try to get additional detailed info on Thursday of this week, hopefully a quote also.
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Re: Toshiba now has tier based CPC's?
In Canada, no such plan exits nor am I even aware the capability exists within Toshiba copiers. In my market, multi-tier pricing for color does not comes up in competitive pricing. For a 25 cpm, pricing seems to be holding steady at $0.010 Black and $0.070 color for single units. I have seen less and sometimes we move the cpc around a bit. For example, when we set up a copier we build the initial toner costs into our equipment costs. That gives us 32,000 colour pages to play with.
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Re: Toshiba now has tier based CPC's?
SSG How have you been? Thanx for the response, I had heard of this tiered cpc for color happening in another state and just wanted to confirm.
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: Cost Per Copy and Rate Lock
We've offered locked in rates for years (Ricoh equipment.) It takes a little explaining on the front end as to why your rate is slightly higher but I think people like the idea of not having to watch over their bill for increases. However most of my leases are only 36 months.
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Re: Cost Per Copy and Rate Lock
Well do rate locks also, but there has to be some GP in the deal, since it will come out of the sales person "skin". You should be looking at the T's & C's of the agreement because they may charge excessive dollars to ship supplies. (charging $20 per shipment per month can be quite the upcharge). Also be on the look out for verbiage in the maintenance supply agreement that states something to the effect, "that we can cancel or charge you more if you use too much toner aka fill) Hope this...
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Re: A4's Replacing A3 MFPs
For me, it would be roughly 15%, verticals would be healthcare and law. When an A4 does take the place of an A3, do customers have concerns about the higher CPC? When I see that there are zero to a small number of 11x17 pages printed. CPC not that big of a deal, and I don't do bids so I cant comment on that. @Monte @Jason H @Old Glory @jredmon @John
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Re: A4's Replacing A3 MFPs
Thanks Art, yeah, I wouldn't think the CPC change would be that big of a deal understanding the customer is probably saving $ on hardware costs by going with an A4 vs. A3.
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Re: A4's Replacing A3 MFPs
From what I seen in the past and what I showed the customer was that many times they could almost double their speed but keeping their price about the same. I sold a ton of Lexmarks and Samsung A4 devices. And yes I would live to see some heavy duty A4s to go into schools, municipalities, and larger companies.
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Re: A4's Replacing A3 MFPs
How would you define "Heavy duty A4's"? There is a reason why Ricoh has both the MP 6055 and the MP 6503. Placing an A4 vs. an MP 6055 can be a big enough stretch depending on desired accessories but it will be awhile before I would ever consider placing an A4 where I feel an MP 6503 is required.
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Re: A4's Replacing A3 MFPs
I sell a lot of A4 into my medical accounts and small business accounts. It really comes down to page volume and how the machine is to be used. I have yet to see an A4 that is built tough, has a low CPC, has a good document feeder, is user friendly and can handle 20,000 pages per month. Not to mention the lack of stapling and tray shift finishing.
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Re: A4's Replacing A3 MFPs
Thanks guys. General consensus seems that there is some customer demand (and revenue opportunities) for stronger, higher-end A4's that MFRs need to address.
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Recent Meeting with an IT person
I had a recent meeting with one of my existing clients that has a lot of Brother printers. Slowly been taking the Brothers out with Ricoh A4's. We had a recent email exchange in reference to spreadsheets that I developed for cost per page on my A4's. That IT person was stating my CPC was wrong and then emailed me thier file. That IT person had also figured in the cost of the Ricoh A4 in his cost per page analysis. I couldn't argue with them but its a reminder that the total cost should...
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Toshiba now has tier based CPC's?
We've run into two accounts where Toshiba is proposing color unit- and the CPC is based on coverage area of color( 5%- 10%) pricing is variable. Is anyone aware of them launching a product capable of doing this- like...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of November 2004
Ten Years ago, this grabbed the top Headline on the Print4Pay Hotel forums. Konica Minolta Business Solutions, Windsor, Conn., recently introduced the bizhub PRO 1050, a 105 page-per-minute (ppm) printer/copier, which contains over 150...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of May 2005
How cool is this? A time traveler convention. The Time Traveler Convention was held at MIT , in the hopes of making contact with time travelers from the future. The convention was organized by Amal Dorai with help from current and...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of May 2005
Wars Episode III: Revenge of the Sith reaches a record high at the box offices on opening day with $ 50 million on 9,400 screens at 3,661 theaters worldwide, edging out Spider-Man 2 ' s top opening day record of $40.4 million and Shrek 2 's top...
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31 Ways to Close More Sales (#11 of 31)
I have a funny story to tell, my wife had to report for jury duty today, and if course she was not happy about it. Thus at dinner tonight I asked how what the jury selection process was like since I've never been called. Questions, questions...
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Does anyone have a clue as to how the CPC billing model started in the first place?
Cost Per Image, Cost Per Page, Cost Per Copy, Cost Per Print, whatever you call it, it all started with the copier industry. The question above was posed by Greg Walters with a recent thread that was posted on LinkedIn. I stated the reply...
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This Week in the Copier Industry 10 Years Ago (Third Week of October 2007)
Tens years ago Tom Salierno, also known as Tom, Jr lost his job as Chief Operating ... Officer of Ricoh U S of Ricoh Corporation from June 2006 to December 2007. In the ten years after it seems that Big Tom was the chief culprit in Ricoh dealer acquisitions for Global Imaging. Today Tom serves ae Chief Executive Office with Global Imaging. Big Tom Out as Prez at Ricoh Boston Mike · 10/16/072:15 PM Don"t let the door..... Ricoh Americas Corporation Announces Organizational Changes WEST...
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GAP Intelligence reports on gov contract pricing
GAP reports on gov contract pricing - GAP Intelligence reported on public sector CPCs for A3 MFPs - Claim that lowest color click charges are offered by Toshiba - Claim that lowest b/w click charges offered by Xerox
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A4's Replacing A3 MFPs
Looking for some insight on how often A4 MFPs are replacing A3 MFPs in contracts. What types of offices (sizes, verticals) are you seeing more frequently replace an existing A3 with an A4? When an A4 does take the place of an A3, do customers have concerns about the higher CPC? If so, are you reducing CPCs at all to help win bids? Thanks for your help.
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Cost Per Copy and Rate Lock
I've bumped in to this a few times in the last few weeks and wanted some input. Lately we've been up against a plethora of lower tier devices (Kyocera/Sharp/Toshiba boxes). In 3/4 of these situations, several of the competitors have been able to lock clicks for the term of the lease. They're coming in at $.0069 - $.0074 / $.04-$.05. Is this the new normal or has this always been an acceptable locked click rate?
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ECommerce for our Industry
Would to hear your thoughts as to why Ecommerce for equipment hardware selling has not taken hold with dealers. I have a few of my own thoughts such as industry is too complicated service and supply pricing aka cpc(s) revealed too many options too many boxes would love to hear from others
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Re: ECommerce for our Industry
It doesn't work because every deal is very different. Every configuration is different. Every installation is different. We don't do cash and carry deals.
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Don’t Be Like Everyone else When Presenting Copier MFP Proposals (part three)
Ditch the abbreviations in your proposal IPM should be listed as image per minute PPM should per pages per minute CPP should be cost per page CPC should be cost per click DSPF should be listed as Duplex Single Feeder MPS should read managed print service(s) An acronym is a kind of abbreviation. Abbreviations can be shortened forms of any kind. For example, appt is an abbreviation of appointment , and ASAP is an abbreviation of as soon as possible . ASAP , however, also qualifies as an...
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Epson sued by its largest dealer?
Epson sued by its largest dealer? The U.S. District Court Southern District of New York announced that a lawsuit was filed against Epson by Epic Office Solutions, a dealer headquartered in Tyler, Texas Last year, Epic Office Solutions was awarded Epson’s “Dealer of the Year” award Claims to have the nation’s largest fleet of Epson inkjet printers/MFPs in the field Alleges that Epson “committed fraud” by exaggerating the page yields for replacement inkjet cartridges Dealer claims it is losing...
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