Tagged With "Audit"
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I will also add since you mentioned wanting to do this on copiers/MFPs: our industry also needs to get the idea that MPS only has to do with printers & A4 MFPs out of their heads. Output is output, & our clients don't see any difference so why should we? Properly deploy what systems meet the client's needs (or just get rid of them if that is best) & be of service in whatever way you can. Hell, our customers want all of this stuff to go away (just wait til the Millenials are in...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Great minds think alike!
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Re: Top 100 Summit Highlights
So refreshing to see our industry being open, social and online like this!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!
Great article, thanks Art! Take care, John John MacInnes President Print Audit - The Print Management Company Phone: 403 689-7627 Fax: 403 249-9471 jmacinnes@printaudit.com http://www.printaudit.com *There is always something going on at Print Audit. Click here.*< http://www.printaudit.com/news.asp > *Have Fun - Build Great Products – “WOW” our Customers***
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Re: Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!
ty John! Love your products! Can't wait to meet you and the gang in September
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Re: PCS Director Embedded Receives Certification with Latest Ricoh Multifunction Devices
I have a few PCS Director installs but have never installed Print Audit. Is there anything different than the two products aside from branding?
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Re: PCS Director Embedded Receives Certification with Latest Ricoh Multifunction Devices
Hi Txeagle24, Technically Identical, Print Audit builds the PCS Director software for Ricoh, Ricoh then Supports and markets the PCS Director product as their own. If you have current customers on PCSD you should have them update to the latest version, there are a number of enhancements to the embedded they may appreciate.
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Re: PCS Director Embedded Receives Certification with Latest Ricoh Multifunction Devices
We became a Premier Partner with Print Audit so naturally, our orders now go through them. The main differences have more to do with timing of upgrades. For instance, we have had Print Audit Secure for quite awhile but PCS Director still doesn't have it I don't think. Also, I think you'll find that you can't "sell" the PA6 software if you are a RFG Dealer. All that having been said, all the things that people care about functionally, are the same.
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Re: PCS Director Embedded Receives Certification with Latest Ricoh Multifunction Devices
Old Glory, Secure is now available through Ricoh. This latest version of PCSD now offers Secure Embedded, and the ability to process multiple jobs within a log in. The application works on all devices from Java 11 and older, except for devices with the 4.3" screen which Print Audit is currently developing.
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Re: My Top 5 Secrets About Using Linkedin for Prospecting
Art One of your better articles!! Short, sweet, to the point and should be helpful to most reps. Thank You Have a Great Day Tom Koenig Sr. District Business Manager Northeast Region - Dealer Sales Division Ricoh Americas Corporation 5 Dedrick Place West Caldwell NJ 07006 cell - 570-439-2864 thomas.koenig@ricoh-usa.com
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Re: My Top 5 Secrets About Using Linkedin for Prospecting
Agreed! It's not about what you know, it's about who you know! Believe it or not your are connected to the people you are trying to connect with, you just don't know it. This is so true. Art, we should chat. I hit quota last month getting a lead off Facebook. Very cool potential to prospect on Facebook without getting people's "business guard" up.
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Re: My Top 5 Secrets About Using Linkedin for Prospecting
Czech: I have a P4P facebook, just don't use it. I have too much to on my plate with the site, LinkedIn and Twitter. I agree we should chat sometime!
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Re: IS Your DCA DOA?
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on July 24th. Thank you.
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut
I do like the control that the dealer has with Print Audit as well as the pre-sale MPS tools if you are one of their Premier dealers. But, turning on various rules in PaperCut is MUCH easier than in Print Audit/PCS Director or other similar products in our industry. Additionally, it works extremely well in environments in which Mac workstations are present, & their embedded (PaperCut MF) software works with most product lines which makes it easy to integrate if a client has a mixed ...
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut
Great Article! Of course I am a bit biased... I'm not sure if the reader who commented is familiar with the standard rules available in Print Audit 6/PCS Director. They exist under the Printer Profiles section and can be implemented across the board with a click of the mouse. These basic rules address color usage, duplex print as well as limits on pages of print. By definition the basic rules apply across to board to all printing (subject to that Printer Profile). These rules are also MUCH...
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Re: If you make your living selling MPS
Great article from West! Those are some interesting stats. Regarding "Canon go Kaboom": Canon will always push hard for colour because they want to maintain their #1 spot in the marketplace. On the dealer side profitability is based on what the account needs. If a customer is doing 10 colour prints a month on an inkjet printer, dealers will sell a monochrome box. Corporate Canon on the other hand will push for a colour box, even though the colour volumes are not enough to make profit on the...
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Re: Epson Partners with Print Audit Australasia to Expand Portfolio of Managed Print Services
I saw the A4 device and a picture of the A3 device at the BTA South East event in Orlando last week. I believe A4 device had a US MSRP price of $2,400. It also included enough ink for 75,000 pages of combined black & color. Cool looking unit, however the bags of ink are huge and a little scary. Would hate to see one of those break in the office.
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Re: Print Audit Introduces Mobile Printing Application, PrintMore
Is this a plant to see if anyone actually reads this stuff?
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Re: Print Audit Introduces Mobile Printing Application, PrintMore
no, it was an April fools press joke
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Re: Print Audit Introduces Mobile Printing Application, PrintMore
LOL, it's about exposure and brand awareness. I must say that I've been working with them for more than 5 years and they are one of those companies that you can only dream of working for.
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Re: 8 Ways to Generate More Sales Leads for your Sales Hungry Organization
I'm out on sales calls all day, dang!
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Re: Print Audit Proudly Announces Promotions for James Hills and David Thorne
Hill! You da man!! Congrats!
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ECi Software Solutions Acquires Print Audit
FORT WORTH, Texas--( BUSINESS WIRE )--ECi Software Solutions, a leader in cloud-based business management solutions , today announced that it has acquired Print Audit , one of the most comprehensive providers of device and print management solutions worldwide. Print Audit’s product suite includes tools for managed print services (MPS), device data collection and document management for both dealers and users. Print Audit will become part of ECi’s Field Service Division, and the team will...
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This Week in the Copier Industry 10 Years Ago (Third Week of February 2010)
Still chatting about today. It was an awesome day for me. For something that I didn't think I would perform well in, let's just say I nailed it. Yes, there's still plenty of fight in this old dog when it comes to selling! Enjoy these threads from Ten Years Ago This Week! Océ and Konica Minolta revise production print alliance Guest · 2/17/1010:21 PM marketing manager for production printing at Konica Minolta Australia, told ProPrint the two companies will continue to sell OEM products under...
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Re: Major Managed Print Service Provider Reports 12 Million Stolen Pages!
Ya had me gripped Art, Similar crimes are being perpetrated in London, we need Joe and Ben here.
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Re: Major Managed Print Service Provider Reports 12 Million Stolen Pages!
thanx for the comment, you made me smile with your comment!!
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Re: Major Managed Print Service Provider Reports 12 Million Stolen Pages!
Well done Art. Maybe you should work on a novel.... The Case of the Missing Pages . Could be added to the Nancy Drew and Hardy Boys series. You'd be even more famous!
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Re: Major Managed Print Service Provider Reports 12 Million Stolen Pages!
lep524, Grant W & Doug thanx!!! Maybe there could be a mystery in store "for the case of the missing pages"!
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Re: Are you ready for new HIPAA Audits?
I am out of the office until 19/08/2014. I am now out of the office until Tuesday 19th August 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk . To place a service call on your device or order consumables please contact our helpdesk on 0330 123 0311. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "Post By Art Post: Are you ready for new HIPAA Audits?" sent on...
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Re: Step 1 - Discover your Strengths and Weaknesses to Help Drive Success
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on September 12th. Thank you.
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Re: Top Three Value Points for Print Audits New FM V3
Are you referring to the PA Premium Membership?
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Re: Top Three Value Points for Print Audits New FM V3
Harold, We don't have a yearly price. Our subscribers pay monthly for our services and the cost varies based on the subscription. I'd be happy to discuss your companies needs and provide you with the plan that works for you. I can be reached at 1-877-412-8348. As a side note, our members generate recurring revenue directly from our user management licensing which typically covers the monthly cost and more. So essentially to them it's free!
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Re: Ricoh’s PCS Director Embedded Certified Compatible with Small Screen Ricoh Multifunction Devices
this is great news!
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Re: What is Print and Imaging as-a-Service?
This just sounds to me like Facilities Management under a different name. Facilities Management is the practice of setting up a printing operation within a company as a service to the company. The people operating the equipment are employees of the Facilities Management company not the corporation. It is buying the apples, not the tree taken to the extreme. It's not uncommon that all postal services are packaged in as well. As far as MFP seat licensing...I don't see it ever coming to pass.
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Re: What is Print and Imaging as-a-Service?
Old Glory ty for the comment. Yes, Facilities Management could be just a different spin on an old theme. MFP seat licensing would solve many issues that we have with selling the customer a traditional finance lease.
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Re: What is Print and Imaging as-a-Service?
From my understanding, "per seat" billing isn't designed to overcome leasing objectives. It's designed to add additional revenue in deals through Managed IT Services, which uses per seat billing. Both products get amalgamated under a single solution with a single invoice based solely on the amount of employees that require the service. For me, the big question is who pays for the equipment? Can a dealer really support financing/purchasing a large volume of MFP's and putting them out on 1 or...
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Re: What is Print and Imaging as-a-Service?
I've heard of dealers doing seat licensing on smaller tabletop printers for MPS accts but not for larger MFP's. I've heard this being done in the Chicago Metro market place. Chicagoland adopted the MPS programs real early & the BTA dealers have really penetrated the market in a big way by now. The dealers are now fighting to differentiate themselves & offer something different & this seat licensing seems to be the new buzz. I never heard of it being done in any other geographic...
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Re: What is Print and Imaging as-a-Service?
I definitely see per-seat billing for MPS in the near future for the more progressive dealers with one huge benefit being that under such a program the goals of the dealer and client agree a aligned, because both benefit from less printing. It will make sense for dealers that have successfully transitioned from a transactional business model dependent upon hardware placements to a services business model where the priority is growing recurring revenue. I could even see hardware being bundled...