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Tagged With "dealerships"

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Re: Those Magnificent Men and Their Copy Machines

Art Post ·
Almost three years ago, I wrote the above blog. I want to do a 2015 version. Please either post here or go to the forums and write a short paragraph about how your company is giving back to the community so that we can post the 2015 version of "Those Magnificent Men (Women) and Their Copy Machines". It would be great to see how we all contribute. Please post below. I re-posted the older version on the blog tonight also. Here is the link for the forums.
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Re: Those Magnificent Men and Their Copy Machines

Larry Kirsch ·
Terrific. All supporters are to be commended for their generousity and support..
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Re: Those Magnificent Men and Their Copy Machines

David Broaden ·
Hey Art, Really admire your efforts in our industry and with your blog. Its been a long time resource to keep me updated in our industry. I will be celebrating 14 years at Martin Group, and was happy to see us represented in the list above. We are as enthusiastic as ever in supporting our communities, and below is a quick write up we refreshed to be current. Martin Group in Lake Geneva, Wisconsin: Is a regional power house in the office equipment community. With 35 years in the industry, and...
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Re: Those Magnificent Men and Their Copy Machines

bfox ·
Hey Art, what do you recommend to transport copiers… ie stairclimbers or general devices to move copiers around re installs etc.? Thanks for your help. bob
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Re: Those Magnificent Men and Their Copy Machines

Art Post ·
we have stair climbers when no elevators are available, other than that, we are shrink wrapping and use the cabinets, except when they are console.
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Re: Those Magnificent Men and Their Copy Machines

bfox ·
What brand do you suggest? Sent via BlackBerry by AT&T
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Re: Those Magnificent Men and Their Copy Machines

Art Post ·
can anyone help bfox, I'm not that familiar with the manufacturers for stair climbers. I found this on the web http://www.escalera.com/moving/copymachine.htm
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Re: When is Net New Business not Net New Business?

Jason H ·
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: When is Net New Business not Net New Business?

Czech ·
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
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Re: When is Net New Business not Net New Business?

jay robinson ·
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
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Re: When is Net New Business not Net New Business?

Jason H ·
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: When is Net New Business not Net New Business?

jay robinson ·
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
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Re: When is Net New Business not Net New Business?

Jason H ·
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
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Re: When is Net New Business not Net New Business?

Art Post ·
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
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Re: When is Net New Business not Net New Business?

txeagle24 ·
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: Top Ten MFP Copier Industry Predictions for 2015

Jason H ·
I really like number 4, and I believe #7 is going to happen sooner than we expected. I hold out hope as well.
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Re: Top Ten MFP Copier Industry Predictions for 2015

Kyocera Guy ·
Not liking the Kyocera part of #4 at all. On the other hand really liking # 10 Add: Color equipment will become more prevalent with costs of color equipment continuing to drop and coming more in line with monochrome.
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Re: Top Ten MFP Copier Industry Predictions for 2015

NC_ACC ·
5) - Canon bought a very large stake in one last year (Therefore). Locally hosted or cloud based.
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Re: Color Cost Per Page Poll for Segment 3 (produce 31 to 40 pages)

richj ·
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
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Re: Does Your Copier Dealership Offer A Bakers Dozen?

Tony ·
I was explaining the Bakers Dozen to a rep about a week ago. I used it all the time about 17-18 years ago. It was an easier sell for people that were opposed to a lease.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Larry Levine ·
Very interesting how this could play out within the sales process as well as enhancing the client experience with ones dealership.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Petra ·
Well done, Erin. Periscope is a fantastic tool. Sharing events, presentation etc. via Periscope is just like having the whole world with you in the room. Note to self: follow Gap and Art.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

gwalters2009 ·
I've been 'scoping for a few months...even checked out Anchor...fun stuff.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Jason H ·
Very cool write up. I think this could be huge for us dealers to continue to show we are on the cutting edge of technology. I installed periscope this morning to begin to stream company things to the world.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Art Post ·
Awesome,, put one of the events on the p4p calendar for us
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Jason H ·
I will see what we we have lined up etc. I like the ability to stream a virtual tour of the office and events that we do.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Jf ·
You give me the beginning of a new idea, Art.
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BTA Service Success Training Begins Oct. 1

Art Post ·
NEWS RELEASE For Immediate Release For More Information Contact: Aug. 30, 2018 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 BTA Service Success Training Begins Oct. 1 New online offering focuses on the fundamentals of service supervision & management Kansas City, MO — On Oct. 1, the Business Technology Association (BTA) will begin presenting its new educational offering, BTA Service Success Training, an online training program for service supervisors...
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2018 BTA National Conference to Be Held Sept. 19-21 in New York City

Art Post ·
NEWS RELEASE For Immediate Release For More Information Contact: Aug. 9, 2018 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 2018 BTA National Conference to Be Held Sept. 19-21 in New York City BTA member dealers receive 2-for-1 registration; can use $150/$250 discount codes received with membership Kansas City, MO — The Business Technology Association (BTA) will hold its 2018 BTA National Conference, hosted by BTA East, Sept. 19-21 at the Stewart Hotel in...
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BTA Service Success Training Begins April 2

Art Post ·
NEWS RELEASE For Immediate Release For More Information Contact: Feb. 13, 2019 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 BTA Service Success Training Begins April 2 BTA’s online offering focuses on the fundamentals of service supervision & management Kansas City, MO — On April 2, the Business Technology Association (BTA) will present its newest online educational offering, BTA Service Success Training . It is the first training program for...
Blog Post

3 THINGS Your Dealership Needs To Do To Recover From the Pandemic

Chris Polek ·
The Global Pandemic has hit the Imaging Industry hard. We are not alone though. All businesses are experiencing extreme hardship, and that should make us feel better about that, correct? I agree; me neither! This Global Pandemic is a first time for everyone. No one had a playbook on how to do business in a post pandemic world, however, here are three things your dealership can do to get things started on the road to recovery: Reduce your inventory Inventory is money. Converting that...
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Re: Advice For Starting An Unauthorized Copier Dealership

fisher ·
Create a mutually beneficial relationship with an authorized dealer. They help you. You help them.
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Re: BTA Grand Slam 2014 District Event

ben bramhall ·
I am out of the office until 19/08/2014. I am now out of the office until Tuesday 19th August 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk . To place a service call on your device or order consumables please contact our helpdesk on 0330 123 0311. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "New Event: BTA Grand Slam 2014 District Event" sent on...
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Re: Top Three Value Points for Print Audits New FM V3

Harold S. ·
How much for a year
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Re: Top Three Value Points for Print Audits New FM V3

Art Post ·
Are you referring to the PA Premium Membership?
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Re: Top Three Value Points for Print Audits New FM V3

Rob Thiessen ·
Harold, We don't have a yearly price. Our subscribers pay monthly for our services and the cost varies based on the subscription. I'd be happy to discuss your companies needs and provide you with the plan that works for you. I can be reached at 1-877-412-8348. As a side note, our members generate recurring revenue directly from our user management licensing which typically covers the monthly cost and more. So essentially to them it's free!
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Re: ONE Awesome Solution that Can Sky Rocket Sales

Czech ·
Hi Art. Do you have access to an environmental calculator? i.e. Plugging in their current units and comparing them against your proposed units and getting a break down of the "environmental" savings (CO2 emmissions, Kilowatt hours, Energy savings, trees saved, etc.)
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Re: ONE Awesome Solution that Can Sky Rocket Sales

Art Post ·
You can call them I believe they have that
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Re: Copier Dealerships Use of Tablet Technology Saves the Day!

bandit41076 ·
I have known Rick for years - great guy as well as one of the smartest people I know. If you don't you should follow him on LinkedIn and Google+
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Re: Copier Dealerships Use of Tablet Technology Saves the Day!

Former Member ·
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on June 2nd. Thank you.
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Re: Stolen Container of KonicaMinolta Bizhubs

kchodrow ·
787oi776 uuu8uo9ii8i898m890 ththkl7mmmke do better junk .ko8o98u> llpli8imoo8g I was in the
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Re: Stolen Container of KonicaMinolta Bizhubs

Art Post ·
huh?
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Re: Stolen Container of KonicaMinolta Bizhubs

Jason H ·
A friend of mine owns a trucking and warehousing company that only deals with containers off the ships. It's amazing how many of these containers get stolen or end up "missing." Just from his yard i have heard of containers of TV's for best buy, Underwear, socks, and many other containers filled with elctronics.
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Re: BTA's 'Building My Business' Webinar Series

Keith Thompson ·
I am out of the office until 08/04/2015. I am away if you need to talk to someone please contact Darren Downey our GM Office 633-9264 X 226 Cell 204.229.7231 My Cell is 204.890.8570 Note: This is an automated response to your message "New Event: BTA's 'Building My Business' Webinar Series" sent on 4/5/2015 9:15:00 AM. This is the only notification you will receive while this person is away.
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BTA to Host ProFinance 2.0 March 9-10

Art Post ·
NEWS RELEASE For Immediate Release For More Information Contact: Feb. 25, 2016 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 BTA to Host ProFinance 2.0 March 9-10 Kansas City, MO — On March 9-10, the Business Technology Association (BTA; www.bta.org ) will host the ProFinance 2.0 workshop at BTA member dealership Centric Business Systems Inc., located in Owings Mills, Maryland. Over the last 14 years, the principles taught in the workshop have dramatically...
Blog Post

Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Art Post ·
Make no bones about it, I'm a junky for technology. I had heard about the periscope app about a year ago, but never downloaded the app. The periscope app allows users to stream video from their Apple or Android device from wherever you have a cell or wifi connection. Users of the app can access the periscope global map and see icons of where users are streaming video from. About a month ago, we had a blizzard here in the northeast, with some additional time on my hands I thought it would be...
Blog Post

Those Magnificent Men and Their Copy Machines

Art Post ·
  Those Magnificent Men and Their Copy Machines   In 1965 I was eight years old, entertainment for me came in the form of movies (my how times have changed) and one of my favorite movies as a child (and still now) is a comedy classic titled...
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BTA Marketing Workshop to be Held Nov. 5-6

Art Post ·
NEWS RELEASE For Immediate Release For More Information Contact: Oct. 6, 2015 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 BTA Marketing Workshop to be Held Nov. 5-6 Workshop to take place at Muratec America Inc. headquarters Kansas City, MO — The Business Technology Association (BTA; www.bta.org ) has announced that its next BTA Marketing Workshop will take place Nov. 5-6, 2015, at Muratec America Inc. headquarters in Plano, Texas. Led by Darrell Amy,...
Blog Post

Does Your Copier Dealership Offer A Bakers Dozen?

Art Post ·
It was the Eighties, we were in New Jersey, and I was leading the pack of six copier sales people.  We were all in our twenties, single and making oodels and oodles of cash selling plain paper copiers!  Station wagons, hatch backs, pickup trucks, copier guerney's, rolodex's, change for pay telephone calls, yellow page books, business street directory books, mucho phones, mucho demonstrations, delivering your own copiers, and training end users were the staple of the copier...
Blog Post

When is Net New Business not Net New Business?

Art Post ·
I get it, we all need to drive net new business.  We can't survive by continually upgrading our base. Personally, I do a pretty good job with acquiring net new business.  A quick glance at my CRM will show that roughly 60% of follow ups and...
 
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