Tagged With "dealerships"

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Re: ONE Awesome Solution that Can Sky Rocket Sales

Czech ·
Hi Art. Do you have access to an environmental calculator? i.e. Plugging in their current units and comparing them against your proposed units and getting a break down of the "environmental" savings (CO2 emmissions, Kilowatt hours, Energy savings, trees saved, etc.)
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Re: ONE Awesome Solution that Can Sky Rocket Sales

Art Post ·
You can call them I believe they have that
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Re: Copier Dealerships Use of Tablet Technology Saves the Day!

bandit41076 ·
I have known Rick for years - great guy as well as one of the smartest people I know. If you don't you should follow him on LinkedIn and Google+
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Re: Copier Dealerships Use of Tablet Technology Saves the Day!

Former Member ·
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on June 2nd. Thank you.
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Re: Top Three Value Points for Print Audits New FM V3

Harold S. ·
How much for a year
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Re: Top Three Value Points for Print Audits New FM V3

Art Post ·
Are you referring to the PA Premium Membership?
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Re: Top Three Value Points for Print Audits New FM V3

Rob Thiessen ·
Harold, We don't have a yearly price. Our subscribers pay monthly for our services and the cost varies based on the subscription. I'd be happy to discuss your companies needs and provide you with the plan that works for you. I can be reached at 1-877-412-8348. As a side note, our members generate recurring revenue directly from our user management licensing which typically covers the monthly cost and more. So essentially to them it's free!
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Re: Advice For Starting An Unauthorized Copier Dealership

fisher ·
Create a mutually beneficial relationship with an authorized dealer. They help you. You help them.
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Re: Those Magnificent Men and Their Copy Machines

bfox ·
Hey Art, what do you recommend to transport copiers… ie stairclimbers or general devices to move copiers around re installs etc.? Thanks for your help. bob
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Re: Those Magnificent Men and Their Copy Machines

Art Post ·
we have stair climbers when no elevators are available, other than that, we are shrink wrapping and use the cabinets, except when they are console.
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Re: Those Magnificent Men and Their Copy Machines

bfox ·
What brand do you suggest? Sent via BlackBerry by AT&T
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Re: Those Magnificent Men and Their Copy Machines

Art Post ·
can anyone help bfox, I'm not that familiar with the manufacturers for stair climbers. I found this on the web http://www.escalera.com/moving/copymachine.htm
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Re: Those Magnificent Men and Their Copy Machines

Art Post ·
Almost three years ago, I wrote the above blog. I want to do a 2015 version. Please either post here or go to the forums and write a short paragraph about how your company is giving back to the community so that we can post the 2015 version of "Those Magnificent Men (Women) and Their Copy Machines". It would be great to see how we all contribute. Please post below. I re-posted the older version on the blog tonight also. Here is the link for the forums.
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Re: Those Magnificent Men and Their Copy Machines

Larry Kirsch ·
Terrific. All supporters are to be commended for their generousity and support..
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Re: Those Magnificent Men and Their Copy Machines

David Broaden ·
Hey Art, Really admire your efforts in our industry and with your blog. Its been a long time resource to keep me updated in our industry. I will be celebrating 14 years at Martin Group, and was happy to see us represented in the list above. We are as enthusiastic as ever in supporting our communities, and below is a quick write up we refreshed to be current. Martin Group in Lake Geneva, Wisconsin: Is a regional power house in the office equipment community. With 35 years in the industry, and...
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Larry Levine ·
Very interesting how this could play out within the sales process as well as enhancing the client experience with ones dealership.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Petra ·
Well done, Erin. Periscope is a fantastic tool. Sharing events, presentation etc. via Periscope is just like having the whole world with you in the room. Note to self: follow Gap and Art.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

gwalters2009 ·
I've been 'scoping for a few months...even checked out Anchor...fun stuff.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Jason H ·
Very cool write up. I think this could be huge for us dealers to continue to show we are on the cutting edge of technology. I installed periscope this morning to begin to stream company things to the world.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Art Post ·
Awesome,, put one of the events on the p4p calendar for us
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Jason H ·
I will see what we we have lined up etc. I like the ability to stream a virtual tour of the office and events that we do.
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Re: Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Jf ·
You give me the beginning of a new idea, Art.
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Re: Does Your Copier Dealership Offer A Bakers Dozen?

Tony ·
I was explaining the Bakers Dozen to a rep about a week ago. I used it all the time about 17-18 years ago. It was an easier sell for people that were opposed to a lease.
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Re: When is Net New Business not Net New Business?

Jason H ·
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: When is Net New Business not Net New Business?

Czech ·
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
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Re: When is Net New Business not Net New Business?

jay robinson ·
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
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Re: When is Net New Business not Net New Business?

Jason H ·
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: When is Net New Business not Net New Business?

jay robinson ·
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
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Re: When is Net New Business not Net New Business?

Jason H ·
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
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Re: When is Net New Business not Net New Business?

Art Post ·
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
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Re: When is Net New Business not Net New Business?

txeagle24 ·
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: Stolen Container of KonicaMinolta Bizhubs

kchodrow ·
787oi776 uuu8uo9ii8i898m890 ththkl7mmmke do better junk .ko8o98u> llpli8imoo8g I was in the
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Re: Stolen Container of KonicaMinolta Bizhubs

Art Post ·
huh?
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Re: Stolen Container of KonicaMinolta Bizhubs

Jason H ·
A friend of mine owns a trucking and warehousing company that only deals with containers off the ships. It's amazing how many of these containers get stolen or end up "missing." Just from his yard i have heard of containers of TV's for best buy, Underwear, socks, and many other containers filled with elctronics.
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18 Questions to Rate Your Copier Dealership

Art Post ·
I thought I would pull this blog from the archives on the old sight. Even though this was written 6 years ago.  They are all GREAT questions!   It's time for another Guest Blogger. I have know Mike Kaprinski for 6 years and I consider him...
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Remote Employees Drive Accounting Processes at Car Dealership

Art Post ·
Remote Employees Drive Accounting Processes at Car Dealership Home Run Auto Group implemented DocuWare to consolidate its accounting staff spread among 27 dealerships into a remote, cohesive 16-person corporate department all individually working from home. The company reduced printing and personnel costs but more importantly, gained the ability to reassign workloads based on processes, not location, resulting in increased efficiency. Home Run Auto Group has 27 dealerships across the Midwest...
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Six Reasons Why DocuWare Can Help Copier Dealers Kick-start Their Professional Services

Art Post ·
A few weeks ago I had to prepare for a demonstration of NSI middleware for one of our Ricoh devices. We had two scenarios, the first consisted of selecting the NSI middleware from the copier and then to manually put in the index information. The...
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Stolen Container of KonicaMinolta Bizhubs

Art Post ·
I love getting emails, in fact I never opt out from anyone. I'll do a quick glance, see if anything is interesting, if so, I'm gonna click an if not, I'm gonna move on.  People get so upset about receiving emails, geesh get a grip!   Case in...
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Advice For Starting An Unauthorized Copier Dealership

Art Post ·
I always enjoy answering emails and today I was able to send this reply to a Print4Pay Hotel Member that asked me this: A friend of mine and myself are potentially looking to partner together to start an unauthorized copier dealership. We want to...
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Car Dealership Improves Customer Service by Streamlining Business Processes

Art Post ·
Moritz of Fort Worth, a large car dealership, implemented DocuWare to simplify their work processes, bringing transparency to repair orders and the processing of warranty claims. Consolidating paperwork from four locations to one digital archive improved customer service, increased efficiency and strengthened document retention standards, shielding the company from fines for missing documents during an audit. Moritz is a large, privately owned new and used car dealer group with four...
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Car Dealerships Discover the Key to Luxurious Customer Service

Art Post ·
Car Dealerships Discover the Key to Luxurious Customer Service Higher State Technology, a managed IT service provider, helped two major regional Lexus dealerships implement DocuWare. The dealerships gained total control of their data and reconfigured their filing rooms into luxurious spaces that improved the waiting experience for their customers. They digitized documents including vehicle sales documents, repair orders and more to allow staff from both locations to have quick immediate...
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Color Cost Per Page Poll for Segment 3 (produce 31 to 40 pages)

Art Post ·
Do you need to stay ahead of the curve, or just curious what the curve looks like?    We've introduced our new color cost per page poll for Segment 3 Color MFP's here.   Cost Per Page tactics, and marketing keeps changing,...
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Copier Dealerships Use of Tablet Technology Saves the Day!

Art Post ·
Rick Backus is a genuine genius when it comes to implementing time saving solutions for Copier & Managed Print Dealers. We're also proud to have Rick as a member and sponsorof the Print4Pay Hotel forums , many times Rick has stepped up and offered a solution when most of thought there was not one. This blog from Rick is a great example of how Rick's knowledge and expertise can help your company improve it's business processes. Support revenue using mobile...
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Does Your Copier Dealership Offer A Bakers Dozen?

Art Post ·
It was the Eighties, we were in New Jersey, and I was leading the pack of six copier sales people.  We were all in our twenties, single and making oodels and oodles of cash selling plain paper copiers!  Station wagons, hatch backs, pickup trucks, copier guerney's, rolodex's, change for pay telephone calls, yellow page books, business street directory books, mucho phones, mucho demonstrations, delivering your own copiers, and training end users were the staple of the copier...
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ONE Awesome Solution that Can Sky Rocket Sales

Art Post ·
Let me count the ways I enjoy this business!     Just when you think you've seen it all, along comes an entirely FRESH new idea!!   Think about these openings for a phone or walk in cold call: Hi Mr. or Mrs. CEO, I was curious if you...
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Periscope, Let Clients Explore Your Copier Dealership & Build Lasting Business Relationships

Art Post ·
Make no bones about it, I'm a junky for technology. I had heard about the periscope app about a year ago, but never downloaded the app. The periscope app allows users to stream video from their Apple or Android device from wherever you have a cell or wifi connection. Users of the app can access the periscope global map and see icons of where users are streaming video from. About a month ago, we had a blizzard here in the northeast, with some additional time on my hands I thought it would be...
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When is Net New Business not Net New Business?

Art Post ·
I get it, we all need to drive net new business.  We can't survive by continually upgrading our base. Personally, I do a pretty good job with acquiring net new business.  A quick glance at my CRM will show that roughly 60% of follow ups and...
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Those Magnificent Men and Their Copy Machines

Art Post ·
  Those Magnificent Men and Their Copy Machines   In 1965 I was eight years old, entertainment for me came in the form of movies (my how times have changed) and one of my favorite movies as a child (and still now) is a comedy classic titled...
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Top Ten MFP Copier Industry Predictions for 2015

Art Post ·
Looking back 2014 was one of my best years in the business. The fourth quarter of 2014 was the best quarter I've ever had!  I can only hope that 2015 will be as good as 2014 if not better.   Last years Top Ten MFP Copier Industry Predictions...
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Top Three Value Points for Print Audits New FM V3

Art Post ·
Value...the regard that something is held to deserve; the importance, worth, or usefulness of something. As sales professionals we always strive to present value to our prospects and customers.  It's the value of what we bring to the table...
 
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