Tagged With "Cost Per Copy"

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The Flat Rate Program "The Good, the Bad & the Ugly"

Art Post ·
If you've been around as long as I have, then you're old! No, really it's that you've seen or heard about some of the coolest marketing programs from our beloved copier manufacturers. One program has recently has a ton of chatter on the Print4Pay forums lately. That's the KonicaMinolta All inclusive unlimited click program. I first heard of the program through one of my Linkedin connections and he was touting how awesome the program is for clients. In fact he's authored his success on the...
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This Week in the Copier Industry 5 Years Ago (Second Week of February 2015)

Art Post ·
It's Friday night and late. Tuesday evening I traveled to Atlantic City for our annual showing of wide format copiers and white boards. Our event started Wednesday in the AM and lasted until 1PM today. I'm getting too old to put in 10 hour days on the show floor (lol). I love doing them because of the interaction with potential clients and you never know who you're going to meet. We brought the BIG 65 inch white board and it was the sizzle that we needed to catch all of those prospects. All...
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Color Copier Cost Per Page Survey for Segment 3 (Based on 1,500 Pages)

Art Post ·
I thought it was time to report on some of our Color Cost Per Page Surveys that we've been running on the Print4Pay Hotel Survey Page.   Thus, this is the second band that we surveyed our members for.  There will be four additional...
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Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Art Post ·
Well, it happened some pioneers in the print industry are delivering an as a Service model. The Participates of the Imaging Channel must respond and deliver print equipment, its supplies, it’s parts, and its labor to repair in this as a Service model. A fixed cost for a product which eats consumables. Some in the industry are beside themselves and will more than likely lose control in how they proceed unless of course, they move forward timely based on knowledge over desperation caused by...
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Why Are You Not Selling Niche Printing Systems?

Art Post ·
Who wants to make GREAT commissions again? What dealer principal would be interested in creating another revenue stream where the orders of consumables never cease? What would you give up not to have competition with a product that can practically sell itself, once you've demonstrated the product? How did you answer those questions? Just like I did? My first answer is ME, my second response (if I was a dealer principal) is ME, and for the third question, I would give up my....... Recent...
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

Art Post ·
heard today that reps get an extra 2%
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

Art Post ·
Program is to be continued for third quarter of 2018
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

copyme ·
Question: This makes little sense. If it is "unlimited clicks" but at the same time if the customer goes over their typical use pattern there is an overage charge, then how can it be "unlimited clicks"? I must be missing something! From the post: Here's what's not so good for the sales person to chat about: If a client use of supplies rises above the typical use pattern (determined by KMBS) the client would need to pay overage charges
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

Art Post ·
Copyme I guess you could say that is the "gotcha" clause
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

copyme ·
Then let me take it one step further - is there anything misleading in the way it is being presented? Is there any way to see the offer in writing from one of the reps out there? It one thing to "say" it is unlimited clicks - it is another thing if it is writing. Doesn't seem to be unlimited clicks in any way shape or form to me. Is this going to give Office Equipment Sales People a bad name out there? I think it needs to be exposed if this is a scam.
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

Art Post ·
I'm not seeing this as a scam, but just a company protecting it self if a user is producing too much color on a page. personally, I think the reps need to tell the "entire" story and explain any potential pitfalls.
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

Art Post ·
IN reviewing what I write about excess clicks, the wording should have been " to pay for improper or excess use". I have changed that in the blog and I apologize for the mistake. However, it stills means that there will be some time of charge. It will be interesting to what happens once many of these contracts are in the field. For certain users this will be an excellent opportunity to reduce costs, especially with those that have a large fleet of printers.
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

fisher ·
This is nothing more than just another way to package the exact same thing we've all always done. Just packaging and a talk track. Same old Same OLD.
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

Art Post ·
I beg to differ. We just ran up against this with an account that was producing 16K in color on three MFP devices. This program saves that client almost $40K
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Re: The Flat Rate Program "The Good, the Bad & the Ugly"

Old Glory ·
Giving away the blades to sell the razor? That doesn't make sense. What could possibly have changed to allow them to forgo such profits nationwide? On a side note, I wander if they have any Chinese Manufacturing?
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Eliminate Copier Overage Charges Once & For All

Art Post ·
Most every company owns and or leases a copy machine. In most cases these copiers are covered under a maintenance/supply agreement. The billing model that is most prevalent is where a company charges a fee for "x" amount of pages for black and color prints/copies. Those contracts are be billed annually, quarterly or monthly. In addition to the base charges (annual, quarterly or month), there is also a charge for prints/copies that were made in excess of the agreement. For example. Annual...
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8 Talking Points for Selecting an Imaging/Copier Vendor

Art Post ·
I've been in down the street office equipment sales for 33 years.  Over that time I've seen and heard it all from prospects who are considering a new vendor or manufacturer.   Many times... and by the way I just had a prospect email me today...
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10 or More Reasons of Why to Lease Copiers & Printers

Art Post ·
It's always good to review the basics, and to remember the basics when explaining equipment leasing to a client that is new to leasing office equipment. It's also not a bad idea to keep this in your portfolio! 1. Why Lease? Leasing provides your...
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Copier Color Cost Per Page Poll 1st Quarter 2014

Art Post ·
We've been running a Color Cost per Page Poll for copiers since the start of the new year.  Thus, on April 1st, I'll be resetting the Color Cost per Page Polls and starting a new one for the second quarter of this year.   Since, we're only a...
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Black Cost Per Page Poll for Segment 2 (produce 21-30 pages) Copier MFP

Art Post ·
It's been a long time coming for the new poll.  However yesterday we posted first of six new polls for Cost Per Page for Black A3 MFP's.     In the near future (when spring finally comes to NJ), we also be posting four new polls...
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Color Copier Cost Per Page Survey for Segment 3 (no Minimum)

Art Post ·
I thought it was time to report on some of our Color Cost Per Page Surveys that we've been running on the Print4Pay Hotel Survey Page.   Not a scientific poll, but, I'd bet dollars to doughnuts that are P4P'ers (Print4Pay Hotel members) are right...
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Color Cost Per Page Poll for Segment 4 (produce 41 to 69 pages)

Art Post ·
Do you need to stay ahead of the curve, or just curious what the curve looks like?  We've introduced a new color cost per page poll for Segment 4 Color MFP's here .   How the heck can you fight the cost per page battle with either your...
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Re: Color Cost Per Page for 2 Cents, Are You Crazy?

Art Post ·
JC: Thanx for the comment! I should have communicated better. This would not be a pricing model for Production systems. You're right, if it was all they would run is color, however, I'm now seeing cost per page for color under 4 cents per page.
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Color Cost Per Page for 2 Cents, Are You Crazy?

Art Post ·
Many years ago while I was on my way to sales call, I would travel south on Broad street in Red Bank, New Jersey.  Located on the northbound side was a copy center, and every day when I passed that shop, I eyed a purple neon sign that touted...
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Re: Black Cost Per Page Poll for Segment 2 (produce 21-30 pages) Copier MFP

Old Glory ·
You need to have a "Not Available" option. I just left the question unanswered but that skews the results. For instance, there is no way my company would allow a segment 2 to be placed without a base no matter the cost per image was.
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Does anyone have a clue as to how the CPC billing model started in the first place?

Art Post ·
Cost Per Image, Cost Per Page, Cost Per Copy, Cost Per Print, whatever you call it, it all started with the copier industry. The question above was posed by Greg Walters with a recent thread that was posted on LinkedIn.  I stated the reply...
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Copiers & MFP's "The Hidden Cost of Staples"

Art Post ·
Copiers & MFP's "The Hidden Cost of Staples" Have you recently bought a new multifunctional copier with a finisher/stapler? If so, can you remember if the staples were included in the cost per page or not included in the cost per page. Very rarely have I ever seen staples included, and I never though much about the cost of staples and to tell you the truth neither did any of my customers. I tell em staples are NOT included and they say OK! No...
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Print Audit 6 & "Eric the Office Worker" Keeping it Green

Art Post ·
You just bought or leaseda shiny new Color "Green" Copier akaMFP that can print/scan/copy & fax.. You know the system, your salesperson touted the "Green" features such as default auto off, default power save mode, default duplex copying, the small carbon foot print, scan2email, scan2folder, scan2usb, scan2dropbox, scan2googledrive, scan2sdcardand of course it was the end of the month special deal just for you! So, what good is all of this...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

txeagle24 ·
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Old Glory ·
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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5 Reasons Why Not to Get Your Copier MFP at Discount Stores

Art Post ·
Another email asking me if I had written a blog about educating end users of copiers why they should get a new copier from a dealer and not get one from a retail establishment. I hoping they and guessing that they were referring to the a Staples, Max,...
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Color Cost Per Page Poll for Segment 2 (produce 21-30 pages) Copier MFP

Art Post ·
Recently, I had the chance to view a bid tabulation sheet for a recent copier bid.  Color was bundled at .039 and black was at .0045!  I was shocked!  For me, I eat, sleep and breath this stuff, so I can stay ahead of current trends and...
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Color Cost Per Page Poll for Segment 3 (produce 31 to 40 pages)

Art Post ·
Do you need to stay ahead of the curve, or just curious what the curve looks like?    We've introduced our new color cost per page poll for Segment 3 Color MFP's here.   Cost Per Page tactics, and marketing keeps changing,...
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Position Yourself as the Print Assessment Guru

Art Post ·
Do you feel that you're the one of the best at selling MFP's & MPS? Do you consult more to the end user and then let the customerpry the orderfrom you? Are you consistently producing print assessment reports for customers that have an ROI? If so, you need to add this weapon to your arsenal. In your territory look up the 10 largest CPA firms. Once you have them, be prepared to make the calls to success! CPA firms rely on selling their services. They have...
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31 Ways to Close More Sales (#11 of 31)

Art Post ·
I have a funny story to tell, my wife had to report for jury duty today, and if course she was not happy about it. Thus at dinner tonight I asked how what the jury selection process was like since I've never been called. Questions, questions...
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The Who, What, Where, When, Why & How of Print

Art Post ·
Did you know that if you where to fill your car gas tank with inkjet ink that it would cost $150,000!   What do you think is the average number of pages printed by the average employee each year?   Yup, 10,000 pages.   One of...
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This Week in the Copier Industry 10 Years Ago (Fourth Week of May 2007)

Art Post ·
What were you doing in 2007? Below are the all of the threads for the last week of May in 2007. Enjoy! Is Ricoh Corp Unfair to Ricoh/Savin/Lanier/Gestetner Dealers? 5/25/075:06 PM Reply Re: Is this True??? Xerox buys Global?? 5/26/079:20 AM , supplies and support they require." Global had other existing relationships with copier and printer companies before it was acquired by Xerox , including Sharp Electronics and Konica Minolta . Sharp will continue to sell Global products through at least...
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New Vertical Market for A3 Color Printers

Art Post ·
Dang, picking up a solid lead on a Saturday is a wonderful thing, right?   So, I was out to do my Saturday AM ritual of dropping off and picking up my dry cleaning.  By the way, why is it that we sales people can't claim dry cleaning as...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Art Post ·
Wes also stated that early adopters will see greater profits with flat rate billing. Laggards will get in last and see the least amount of profit. Your statement about flat rate billing on RFPs will be more frequent in 2019. I receive many copier RF's Ill have to read them more closely to see if the flat rate is in the t's & c's
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Anders And ·
Will somebody please explain to me how you can offer unlimited prints at a fixed price, when your cost varies with the actual volume of prints? The only way flat rate is possible is the fact that print is declining, and you use that as a smoke screen. Flat rate is, as I understand it, like leasing or selling a car to a customer with free limitless gas and miles at a fixed monthly price. Obviosly you have to have escape doors in your t&c's - my customers will find out right away. When we...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Art Post ·
I was hoping some one could chime on this. Let me see if I can get Ray's attention on this
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Ray Stasiezcko ·
Anders good questions. Flat Rate billing is simply a billing method. The most vital component is understanding cost. Our industry has known customer volumes for decades. We also know it’s declining. Customers’ will not change printing behaviors based on billing. Obviously, each dealer will determine their T&C. The smart ones will focus on controlling cost of labor and increase their FCE, they will sell the right equipment in the right volume band, and they will understand the importance...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Scotty ·
I believe it's location, location,location. What is usually hot in the city is not always taken up as practice in rural areas. With the help of units being able to email meter reads it removes the "annoying" part of collection meter reads. I am with the first guy as I am a long timer(35 years) and agree with his assessment
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Ray Stasiezcko ·
Well, I am old timer too my friend. However, I learned along time ago geography does not stop progress. The new competitor who comes to the rural landscape won't deliver by the rules of the old way. I would image back when C.P.C took the place of the previous contract type. Many in the rural areas thought well, that will never happen out here. Well it did.
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Anders And ·
Thanks for commenting I am not worried about labor, I am more worried about consumables and yield parts. Our mif (mostly SMB) is producing less b/w and more color. And we have many customers who has outsourced large print jobs - fx. real estate agents who prints flyers. I am sure that they would bring that back home if the only cost is time and paper. So, some may change their behavior. Collecting counters is not a big deal any more - we are a Ricoh reseller (since 1980!) - and most of the...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

wesmcartor ·
The difference in our iDaaS model is that volume DOES impact cost. Other flat rate model offer a rate with no impact on volume. Our program uses the current customer volume, service efficiency, margin expectations as well as our data on over 4 million devices to help remove the variables and concerns over switching to a no meter billing model. We can also adjust for color ratio's. So with the possible exception of print for pay, production and maybe some schools there is no reason not to...
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How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!

Art Post ·
In advance of our Print Analyze App (smart phones & tablets) that is scheduled for February 9th & February 15th , I asked Jean Francois LE BRIZE to provide me with the same story that he told me at my first webinar a few months ago. Below is the blog from Jean: Thereis not a lot of software aimed at the salesman in the Imaging business. Among them, PrintAnalyze Full. PrintAnalyze Full is a cloud solution: the Salesman can perform audits, retrieve meters, calculate a...
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Re: Leasing Companies are not Exempt from Changes

Lease Maestro ·
Wow - that was quite the read. While there are a few details that I have a differing opinion on, I cannot agree more with Ray on the the fact that change is coming and the Leasing industry has not choice but to change with it. The question is not "will leasing companies change", but how much will they change and how much will they be able to change within their existing framework. Many of these leasing companies are part of larger banking organizations and will the regulatory and legal...
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Re: Leasing Companies are not Exempt from Changes

Ray Stasiezcko ·
Thanks for commenting the first step to change is the ability to discuss why you should. As all of know change is usually a forced reaction unfortunately. I would say that the real disruptions to any deliverable are those which come from new places. too many see their competitors as someone like them. Today we all need to look in new places. Regarding Quicken I believe the mass market they attract are not 800 plus credit scores. The interest paid by end-users doesn't need to necessary be...
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Leasing Companies are not Exempt from Changes

Ray Stasiezcko ·
Those in the technology industry face many challenges caused by innovation, new competitors, and changing buyer habits. Regardless of your core function in the technology deliverable whether you are a manufacturer, software provider, lessor or a reseller who delivers equipment and its services to the end-users, no one can assume yesterday’s circumstances will remain relevant tomorrow. Today all leasing companies in the channel are delivery models based on a monthly payment where hardware is...
 
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