Tagged With "model"
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: Color Cost Per Page for 2 Cents, Are You Crazy?
Sorry, Art, this will not happen. If you spread the cost by charging more for black and white, some would buy it and only run color. It's already expensive to run black only on a color device, costing 2 to 3 times or more than on a monochrome Production machine. And even at a penny for service and supplies, monochrome margins are low on color production units.
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Re: Color Cost Per Page for 2 Cents, Are You Crazy?
JC: Thanx for the comment! I should have communicated better. This would not be a pricing model for Production systems. You're right, if it was all they would run is color, however, I'm now seeing cost per page for color under 4 cents per page.
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Re: Color Cost Per Page for 2 Cents, Are You Crazy?
I think that while in theory this sounds good, it's not gonna fly. Already we're competing against dealers who have color clicks down to $.039 and black clicks down to $.005-$.006 on moderate speed office color units (35 & 45 ppm units). And these aren't those staggered click prices that Kyocera or Xerox dealers are offering for different forms of color (a splash, a bit, or full color). Even if they double click them, you're then back to industry standard for clicks, but most aren't...
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Color Cost Per Page for 2 Cents, Are You Crazy?
Many years ago while I was on my way to sales call, I would travel south on Broad street in Red Bank, New Jersey. Located on the northbound side was a copy center, and every day when I passed that shop, I eyed a purple neon sign that touted...
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Buy from Direct-Sales Model or Buy from a Dealer?
Recently this question was voted on by the NJ Motor Vehicle Commission of New Jersey. The commission voted 6-0 to approve a regulation that effectively prohibits companies from using a direct-sales model. This regulation will...
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Does anyone have a clue as to how the CPC billing model started in the first place?
Cost Per Image, Cost Per Page, Cost Per Copy, Cost Per Print, whatever you call it, it all started with the copier industry. The question above was posed by Greg Walters with a recent thread that was posted on LinkedIn. I stated the reply...
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This Week in the Copier/Office Equipment Industry 10 Years Ago The First Week of October 2006
While I was scrolling down on this weeks threads from ten years ago, I saw the threads for the Aficio MPC2500, MP C3000, MPC3500, and MP C4500. Hard to believe that these systems are ten years old now Another old but goodie was the introduction of the variable print head for the Seri Model 25. The variable print head was actually an HP print head/cartridge that was located in the Seri Model 25. Never sold the VPPH model, however I did sell a few of the Seri Model 25, in fact I just sold a...
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The Death of the Cost Per Page Billing Model
Guess what's coming to your business neighborhood? Did ya give up yet? Yes, the cost per click aka the cost page could become the billing model of the past. Seat Based Billing with Print Audit About a year ago Print Audit released a Seat Based Billing model for MPS engagements, The gist of the billing model is to bill a monthly flat fee per employee in order for the user to have printing rights. The amount billed per employee covers support, parts, software and consumable items for those...
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57 Days of Selling "Day 34"
I just finished working a few minutes ago. After dinner I received an email from one of my opps telling me the model number of the Canon device I'm competing against. Thus, I needed to address this tonight, because I want to spend as much time as possible prospecting tomorrow. I'm thinking most people that I contact tomorrow will be in good spirits since Thanksgiving is right around the corner. I'm going to make sure that I convey this for my opening statement to the gate keeper, "Are you...
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Major Update to Print4Pay Hotel Web Site
In the next 4-6 weeks we'll be rolling out our new style and a new user interface that's called Card Model. The changes will impact most lists and landing page on the platform- including the "home" page and each content module's start page- and will make it much easier to browse and consume content overall. In this mode, content lists are displayed as cards on a grid, filling the entire width of the content pane, like so: Each content type (forum topics, blog posts, clips, surveys, etc.)...
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Tired of Figuring Out the Different Configurations When Pricing a CopierDeal?
One of the more frustrating things, especially for a new rep is knowing the differences between all the acronyms and what is included and what is not. For example, does this small desktop include the fax card or not? Or does this desktop model have 1 tray or 2 trays? Knowing the difference between a DN, DNI, PT, PTXF, PTXFI, or all the different manufacturer acronyms can be incredibly confusing. In an effort to make this a lot easier for reps, we made our tool so there is a "master" model...
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Re: The Death of the Cost Per Page Billing Model
Hi Art, Here’s my prediction for the future: A3 MFP’s will be bought on the internet without any interference from sales-reps, print-specialists, installation-technicians, etc. etc. I think the Copier Industry isn’t any different from Audio/Video, Household-appliances, Insurances, Phones, Vacations, Cars, and all other business of which we thought we would always need a technical- or sales specialist? They will be delivered (and installed!) by DHL, FEDEX, UPS, and if broken, fixed by...
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Re: The Death of the Cost Per Page Billing Model
Don't forget that Epson just released their new A3 inkjet MFP. Very interested to see how that pans out as well! I can't tell you how many times I've lost a deal because a dealer "disguises" their a base amount of copies inside the lease payment. Customers are willing to pay more to not have to worry about monthly print usage and have a predictable monthly payment. This seems crazy at first, but then I thought about it and it's everywhere... We pay a flat rate cell phone bill instead of "per...
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Re: The Death of the Cost Per Page Billing Model
Martin I hope I'm retired by the time your prediction comes true!
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Re: The Death of the Cost Per Page Billing Model
Hi Art The Pagewide service model is the one we use for our Canon ImagePROGRAF plotters. Based upon customer's needs, we quote an annual contract for service. This contract, like the original 1- year warranty from Canon, excludes user- replaceable items (ink, paper, printhead(s), and maintanence cartridge). If the system includes a scanner, we account for that in the quoted price. So essentially, we will repair / replace any item not user-replaceable. Canon offers the same "service" contract...
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Re: The Death of the Cost Per Page Billing Model
Thanx for this. Thus the maintenance agreement for the ImagePrograf and provides a flat fee with unlimited prints, right? The user would then also pay for any consumables, do I have this right?
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Re: Ricohs Shrinking MFP Offerings
Total agreement on this topic. Speed licensing is a great idea. For me personally, the model/speed and the price the manufacturers charge for them is kinda ludicrous. It’s the biggest rip off in our business. Everything is the same internally and externally from top to bottom but it’s $1500+ more for 45ppm compared to 35ppm for example. End of rant.
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Re: Ricohs Shrinking MFP Offerings
Ty for the comment, and that's a legit rant you have there. I always take the MSRP and divide by the speed to get the cost per speed. It never works out in our favor
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Ricohs Shrinking MFP Offerings
Copier Manufacturers Shrinking MFP Offerings Wow, first time in months that I'll blog about something other than my days of selling copiers during COVID19. By now what I'm about to state shouldn't be considered breaking news for the copier industry. It was a few weeks ago when I received an email from a Print4Pay Hotel member that Ricoh was making some major changes to their MFP offerings. For many years it's been my belief that all manufacturers have too many devices offered to end users.
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Re: Ricohs Shrinking MFP Offerings
I agree there is no need for so many models. I would say on the license thing though why bother with license just only sell the color machines and just don't include any color pages in the contract. Then if they want to print color they can and just charge for the prints.
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Re: Ricohs Shrinking MFP Offerings
Ty for the comment. I agree just sell color machines, however for those manufacturers that still offer monochrome the color devices would be most costly for the hardware.
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This Week in the Copier Industry 10 Years Ago
This Week in the Copier Industry 10 Years Ago First Week of February 2012 My first post on this site (does not include the start of this site with blogspot) was back on January of 2003. Eleven months is all the time that's left in order to have 20 years of collaboration content for our industry. I'm proud we were able and will continue to offer the ability of people in our industry to collaborate in a secure site away from prying eyes. Enjoy these copier threads from 10 years ago this week!
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This Week in the Copier Industry Five Years Ago
This Week in the Copier Industry Five Years Ago Third Week of March in 2017 There was quite a bit of chatter this week about leasing at the tactic that dealers will use. Keep in mind it's not the leasing companies that drive the Evergreen clause, nor the small window of time for notification, and the annual escalator increase for the hardware and the service. These are all dealer demands with their private able leases. Which brings me to "if a dealer was so confident with their support and...