Tagged With "Cold Calling"
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Re: Q. How does your company handle networking charges?
I once had a Doctor's receptionist baulk when I told her what a chargeable service call would cost. She said to me(indignantly), "the DOCTOR doesn't even charge that much". To which I replied "Yeah, I Know, but he can't fix his copier!" OK, OK, I only thought it very loudly when I was a young technician.
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Re: A Day That Will Never Be Forgotten
I was home in NJ getting ready to go out cold calling, had just came downstairs and I got a call from my mother-in law stating to turn on channel 7 because a plabe just hit the world trade building. I thought WTF??? How could that happen, and there it was, one of the towers on fire. I watched the news broadcast and then saw the other plane swoop in and hit the second tower! I was speachless, I tried to call the wife on her cell and could get a call out. I then went my backyard which...
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Re: A Day That Will Never Be Forgotten
I heard the same "small commuter plane" thing from my Digital Pager (ha) news alerts. I thought that sounded strange and turned on CNN in time to see the second plane hit. I also went to a customer to do training (in Nashville, TN), but when I arrived, their doors were locked. I knocked and someone inside peeked out. They opened the door, I explained why I was there and they said they had sent all the employees home. I had a friend who worked in WTC Building 7. He decided to call in sick on...
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Re: A Day That Will Never Be Forgotten
I had gone surfing 60 miles south of NYC before work that morning. It was one of the clearest mornings of that fall with perfect waves. Just a perfect after cold front morning. Not a cloud in the sky. I was a technician at the time and on my way to the first call of the day I heard on the radio of the first plane. I got to my first call and the office TV was directly over the copier. I was watching live when the second plane hit. I was at my second call of the day watching on their TV when...
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Re: For all Replublicans, or Indies
Look at all the lovely things Romney did for Taxachusetts!!! 1st state to start the depression. 1st state to enact what is now being called Obama Care. 1st state to call the recession over, because our lovely governor can't see further than his wallet! 1st state to declare that unemployment is down. We started first and our unemployment benefits ran out first. (If you can't collect, you can't be counted) Romeny is no better than Obama. OMG Obama Must Go!
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Re: Dell Power Server Power Supply
Montecore: Thanx for this, I worked on this server before just for software. I got a call that the server is making a noise, when I stopped in I heard a well....best described as a continuos whine coming from the power supply. With your information I think I'll go back and make sure the noise is not coming from the hard drive. BTW what is MB?? nevermind got it "motherboard", once you get past the big 50 it gets a little tougher to recall somethings. Thanx for the help. If the whine is coming...
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Re: print outside of margins
I agree, the driver is what is controlling the margins, not the printer per se. Call the vendor of the program and see if there is an update or if they have a suggestion.
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Re: Got A Situation! What would ou do?
You should be able to go to a broker and get another 50ppm Toshiba for dirt cheep. I'd swap the machine out or fix the existing one. No way would I roll the lease on the customer. Just be honest with the customer and do the right thing by them. One call to a competitor for a quote and you are toast. Make it a positive in the customer's mind. The customer will respect you more in the long run if youdo the right thing. Roll the lease and risk losing the customer forever.
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Re: Why is single clicking an 11×17 on a “copier” legal?
The new machine from any of several competitors will be in place by the time you get back with that permission. Words mean things. Don't attempt to call something "deceit" when it is simply setting a manufacturer provided configuration option. It's a market situation, if the prevailing market (local market or vertical market) dictates single click 11x17, you participate or exit that market.
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Re: kyocera/copystar wholesalers
Mid West Copier Exchange, they are coming on board as an sponsor please give them a call, and tell them you heard about them on the P4P Hotel forums. Corporate Headquarters Midwest Copier Exchange - IL, LLC. 3300 Washington St. Waukegan, Illinois 60085 (North of Chicago) Toll Free: 800-487-6798 Alternate: 847-599-9001 Fax Line: 847-599-9034 http://www.midwestcopier.com/Contact.aspx Art
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Re: Ricoh browser unit
Constanze will be able to direct you to the link for the NFR version: I would mail rather than call since she is in the Netherlands, they do have support out Georgia (US). If you wemail over the weekend you should have something by the time you arrive into work on Monday. Marketing Manager Fenestrae B.V. Loire 198 2491 AM Den Haag The Netherlands Tel: +31 70 301 5100 Fax: +31 70 301 5151 constanzek@Fenestrae.com www.fenestrae.com www.udocx.com
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Re: Are you a Data Miner?
If Email marketing is successful for 0.0067% of the emails that I send I will be happy. Yes, I expect many emails will be shot down as spam. Just the very process of data mining has already identified 50 companies that I did not know about and never touched. Data mining helps to identify the players in an organization and the corporate structure. To be able to cold call an account and ask to see a specific individual is helpful. Yes, it does take a significant of time to develop a list and...
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Re: 150 Calls a week
Chad: You make a good point, however I was under the same assumption that with making 150 calls a week, that I would set too many appointments and then not have enough time to make the 150 calls every week. However that is not the case! I make calls all day on Monday and Tuesday and half of Wednesday. I average about 120 calls per week, some are follow ups, but most are appointment calls, or just trying to get the right information that I need to make the appointment call. I then schedule...
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Re: SP431DN will it..
no I haven't, however I'd like to test just to make sure, I put a call into the product manager but never got a call back and seems my dealership is too cheap to buy an additional tray to test. I am going to sell a C431DN to print envelopes only, will have four paper trays and I figure I can load about 600 or so envelopes in all of the trays.
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Re: MAC OS9 help with 240W
Thanx for this, I will schedule a call with the customer to give them this advise. It's a small suveyor and the cost of the upgrading the old software maybe a factor. I'll find out and thanx again for this. Art
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Re: Commissioner calls for copy paper investigation
lets see if we can figure this out. 13% increase of $20,000 dollars for paper. That would mean that the annual cost for paper is around $155,000 thousand before the increase and after the increase the cost would be $175,000 for paper. This was a bid, so I'm guessing paper was....ER...WE'LL LET'S CALL IT $20 PER CASE OF 5000 sheets. That's 87,500 cases of paper, and sheets would be 8,750 x 5,000 for a whopping 43 million sheets of paper! Please double check is this right?? WOW! Thus, if every...
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Re: BTA's Capture the Magic District Event - Nov. 15-16, 2012
NEWS RELEASE For Immediate Release For More Information Contact: Oct. 10, 2012 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 BTA West to Host Capture the Magic Nov. 15-16 in Las Vegas Kansas City, MO — On Nov. 15-16, 2012, the Business Technology Association’s (BTA; www.bta.org ) West district will host its second annual Capture the Magic event at the Mandarin Oriental in Las Vegas, Nev. Dealers who register by Monday, Oct. 15, will receive a $50 on-site...
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Re: Ricoh Americas is contact my accounts for......
It must be becuase they are registered as NCPG. Ricoh is updating thier Oracle systems this month so my guess is that this is an automatic letter being genereted and becuase they are listed as NCPG registered it kicked the letter out. Just a guess.
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Re: Leasing Company Copiers are Underwater
fisher: Call me when you have a chance 732.977.1211
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Re: The Worst Copier Web Sites in the World!
A Watson is not bad either love this on the services page "FREE Service available with the purchase of a new copier and there are no overage charges on maintenance agreements. Call today for details." What possible details could there be its free?
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Re: The Worst Copier Web Sites in the World!
tritec hasn't been updated for a few years plus no models and broken links, do they not know that prospects usually check out their web site before they call them! shame, shame, shame, I'm looking forward to see what sites are posted on Sunday night or monday!!!
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Re: The Worst Copier Web Sites in the World!
the copyright is 2011, maybe someone should give them a call?
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Re: Worst Experience with Nuance
When Ed Schmid was running eCopy they had the best pre & post sales support in the industry. You could call an 800 # while onsite and get someone to answer the phone who actually knew the product better than you did. Those were the days when eCopy was a Canon only product. But Canon did not buy a controlling interest in eCopy so when their contract ran out, eCopy opened up to all copier manufacturers, and their support became poor, the rapid expansion overwhelmed them. I thought that the...
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Re: How do you feel about the industry?
Well the month is over and we went through some serious changes. Just kidding not a single rep met their quota. They held a cold call competition. Which led to a bunch of bad calls just to win the prize. Finally the almost sales manager is offering to pay for shipping on mailers but still offer no real plan to increase sales. I know this industry offers its sales reps a chance to earn six figures but it isn't possible at this dealer. What makes a great dealership? Now that I have a years...
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Re: Sharp "What will Happen"
PLease up until 7 months ago, Sharp had stated the there was no interest in selling the MFP division. MY how things have changed after the delayed qualcom money, the loss of the Hon Hai deal. Sharp as stated here and in news stories is NOT in complete control of their future. Two major Japanese banks also call the shots with sharp execs. If the right deal is offered that would allow Sharp to become the premiere lcd display manufacturer in the world, then I think sharp will sell the MFP division.
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Re: How do you feel about the industry?
Wow 1 whole year woooohoooo. Change professions! Seems you want a job not an opportunity. Seriously this business is for entrepreneurs make your own plan. You don't understand the beauty of this industry. Its the last one where you can determine your own income. Treat it like your own business without any of the expenses, None, Zero, Nada, Zilch. For your investment of ZERO (and obviously Zilcho previous experience) you get to share in the profit. Wait a minute I should start charging like...
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Re: How do you feel about the industry?
Shizz I'm so revved up I'm going to answer my own post. Do you know your comp plan inside out, backwards forwards and divided by PI? If not start there. Dissect your assignment/territory. Then make a list of all potential customers, eliminate BS (i.e. gas stations, food marts, beauty salons, bike shops etc...) then look at whats left over make sure they can MAKE LOCAL DECISIONS, don't call a Proctor and Gamble office in your territory just because they are big (they cant buy from you even if...
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Re: How do you feel about the industry?
Yes...all this "you have to provide solutions" talk is all fine and good but it's still a numbers game. However, you have to make each call effective by getting information that will help you someday get in the door. What they have (or who they call for service should tell you what they have), whether they own or lease, are they 100% satisfied, and who makes the decisions. Your questions can't come across as an interrogation or you won't get any info from the receptionist. But if you are...
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Re: Patent infringement for scanning from copier.
By the way, you call it a scam but it is not. These are legitimate attorney's with what they believe to be a legitimate case. Whether it actually is legitimate in the eyes of the law won't be known until it actually gets litigated which may be never.
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars
Yes, AC68 that is exactly what we do for leases that go past expiry. We increase the cpc to what we call "market rate". Unfortunately, this makes the account easier for a competitive vendor to swoop in and "slam" the account with a new lease.
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Re: Telemarketing Training
Mike Adams, nice. I think his script went more like.. " I just talked with your boss, he said you should meet me, don't call him, seriously, he said we should meet and probably buy something."
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Re: Telemarketing Training
I do not feel it is ethical to use a customer's name in this way and this approach could create a backlash with the customer, not to mention the prospect. Something I've used on occassion with some success came from Riso years ago. They used a Brit consultant by the name of Herbie Boxall. When asked what this is about, the response would be, "I have a calendar note to call him this morning." It's not our fault that they jump to the conclusion that VITO asked for the call. That's not what I...
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Re: Managed Print Services
know I don't however I would place a call to them and see what you come up with
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Re: Are you a Data Miner?
I'm averaging about 2 per week but I sell desktop printers all the way up to 80 ppm copiers, both compatible and OEM toner, repair/maintenance agreements, document management and MPS. The ones that call in usually find me through keywords i.e. Atlanta Kyocera Sales ect. Only downside is that the company I work for has a crappy website so, to an outsider, I look like a one man show. I'm really learning web design as I go but lately I've been focusing on SEO. I'm thinking about buying up...
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
I re read this and if Art hadn't have posted this I would have ripped it to shreds. So here is my new and improved toned down sophisticated paragraph by paragraph interpretation of this. That is how it works. New Sales Managers increase activity requirements when there in't enough. So your on the phone 4 hours a day. So don't miss the goals. Tip recommend the sales manager stay with you after hours until maybe 9 or 10 pm 3 times per week to coach you and help you get better, in an email with...
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
I believe this was the case, just from our few phone conversations. I thing I can tell you is that the salesperson is a hardworker. from Yoda "Just to clarify I think 100 calls per day every day is harsh but what throws me is the only 4 business opportunities? Heck you should get 50 that qualify as an opportunity if not more, just depends on when". Personally I made over 50 calls today,15 emails to prospects, returned 4 calls, set 3 appointments, however zero opportunities. I believe an...
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
Are there really markets where there are so many unknown potential clients (after all these years of CRM's that is;DM, Lease end date , local decisions, make, model, volume, notes) that making random calls from a list would really achieve results? If I were to start another copier company (which I won't) I would spend a large percentage of my initial investment in information. I've said it before I'll say it again : ALL Businesses (with local decision making) are prospects its just a matter...
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Re: Scan Router Pro Costs
From: ricohaficio Sent: 5/10/2002 6:37 AM How it all started....., Just a quick story for those of you who don't know. A few months after the 850 was first introduced, I was able to secure a demo for the 850 at one of my potential accounts. This account is a copy center and is a Canon House. The owner is a great guy, I had been courting his business for about a year before the demo. He stated that as long as the copy quality is similar to the Canon iR600's he would pull the trigger. They...
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Re: 3800CMF Counter
From: ricohaficio Sent: 8/1/2002 12:34 PM I don't, but would bet that Hecon at www.hecon.com would be able to fugure it out, or even call the product manager @ ricoh for this. Art
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Re: AS400 Connectivity
From: Lee Sent: 8/27/2002 9:41 PM I'll try to help here if I can: Ricoh has an excellent white paper on AS/400 printer setup located here (under white papers). http://www.ricoh-usa.com/support/knowledgebase.asp You can also look on Aficio League, as they have some information on the OMS400 software located in the Info Center under Sales Information Guides and Output Management Software. Your contact for AS/400 connectivity at Ricoh should be Mike DeBenedetto at 1-973-882-2000 ext 3173. He is...
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Re: Printing from Word Perfect
From: ricohaficio Sent: 9/18/2002 4:32 PM I believe there is a "tweek", I had a similar problem a few years ago. There is a setting somewhere is WP, have the customer or you call WP to find it. Art
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Re: Ikon Press Release iR 105+
New IKON Office Solutions Guidebook to Help Customers Become More Efficient Through Better Use of Technology Efficiency Expert Jan Jasper To Help IKON Customers Improve Office Productivity VALLEY FORGE, Pa.--(BUSINESS WIRE)--May 14, 2002-- IKON Office Solutions, Inc. (NYSE:IKN - News) today announced that it is offering a free guidebook for its current and prospective customers, designed to help them save time and money in producing, duplicating and transmitting documents. The guidebook,...
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Re: Ikon Press Release iR 105+
Wednesday July 24, 12:45 pm Eastern Time Dow Jones Business News Ikon's 3rd-Quarter Net Jumped 65% on Cost-Cutting Efforts VALLEY FORGE, Pa. --Ikon Office Solutions Inc.'s fiscal third-quarter net income soared 65% as cost-cutting efforts offset a decline in revenue. Ikon, which provides businesses with imaging and document services and products, Wednesday reported net income of $43.1 million, or 28 cents a share, for the period ended June 30 , up from $26 million, or 18 cents a share, a...
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Re: Installation
From: ricohaficio Sent: 11/15/2001 6:36 PM Date: Thursday, November 15, 2001 07:26 PM Lee is correct!! The 1035/45 must have a firm ware update in order to capture documents directly to the eCabinet. Not sure of the details. Have your Systems Analyst/Engineer/Consultant/What ever you want to call them, check the TSC web site.
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Re: Punch Unit Question
Buy Pre-Puched Paper or go to one of your printers and set them up with the account for pre-punched paper. Ricoh, does not make the pucnh unit. A call to Jim DeGrutilla at Ricoh might be the answer. He may know the manufacturer, and maybe they have three hole punchers, but they were just never marketed by Ricoh. Art
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Re: Document Capture/Global Scan
From: Ted Sent: 3/11/2002 7:16 AM Brian, as for me 4.5 years copier sales, but 17 total in sales. Copier sales to me are the easist sales in the world. Yes you have good and bad months, but everyone in business NEEDS what we have. Not so with other sales jobs. A business cannot operate these days without printers, faxes and copiers. Lately, you can add scanning to that list. With the advent of the doc mall and e-cabinet, once you get a customer using this type of technology, they will never...
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Re: XRX Refinancing debt
Xerox Posts Net Loss Under Old Accounting By Franklin Paul NEW YORK (Reuters) - Xerox Corp. (NYSE:XRX - news) on Wednesday posted a first-quarter net loss versus a year-ago profit and an 11 percent drop in revenues -- unaudited results that are subject to change under an agreement with federal regulators. ADVERTISEMENT Three weeks ago, the Securities and Exchange Commission charged Xerox, known for its printers and photocopiers, with using accounting tricks to distort financial results from...
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Re: Toshiba Press Releases
January 21, 2003 - Toshiba America Business Solutions Acquires Hotz Business Solutions Toshiba Reinforces Strategic Growth Plan With Purchase of Leading Kansas City Office Equipment Dealer IRVINE, Calif., (January 20, 2003) - Toshiba America Business Solutions (TABS) today announced that it has acquired Hotz Business Solutions (HBS) of Kansas City, Mo., a leading independent office equipment dealer in the Kansas City market with five locations throughout the states of Missouri and Kansas.
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Re: Ricoh Printers and IPDS
The Axis 5470e works well, but the Axis support stinks. Why don't you give Mike DeBenedetto with Ricoh a call at (973) 882-2000 ext. 3173 and see if he can advise you on this? Thanks! Lee
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Re: Who to use for Leasing
We offer prospects two choices: Conventional which is the low rate of the month and "No Hidden Charges Lease" which is through Clune Equipment Leasing (800) 862-6633. They do business the old fashioned way...no Doc Fees, No Propoerty Tax, No Insurance requirements, No Evergreen (Auto-renewal)Clauses, and early buy-outs are based on remaining principal, not sum of payments. Buy-outs cannot be quoted independent of us and residuals are determined in advance. They also will give you exclusives...