Tagged With "toner"
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Re: 6 Reasons Why Flat Rate Service Program Will Change the Copier Industry
Art, a terrific take on the changing forces in the business model of the industry. Moneyball has arrived in the imaging business.
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Re: 6 Reasons Why Flat Rate Service Program Will Change the Copier Industry
Thank you Tom, writing it brought back some awesome memories
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
First is this your actual reply to the account looking at thoseToshiba products listed (455 & 305)? If yes and they have a great history with the Toshiba product, telling them there a "bottom dweller" would make anyone think that you're only wanting to sell them what YOU'RE offering. The models they requested are older models of Toshiba and who knows if they've worked well for them or not. Also if you research the Okidata product, most of their MFP's are based on the Toshiba platform now...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Actually, I did not mention that I am offering any equipment to them. I'm not even sure where they are located, I'm not looking to sell them, All of the recent MFP's that I've seen at the shows have pretty much the same GUI> I do remember something about a more robust partnering with Toshiba/
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
FYI: Toshiba, overall, is in the top ten for R&D Spend-to-Sales ratios. "Bottom dweller" really is not a fair use of words. With any device manufacturer, product is only as good as its dealer support. Get references if need be. RE: maintenance; The asker is talking B&W devices not color. Regardless, get the maintenance. Fewer spikes in copy quality or hardware issues because you'll make that phone call to fix rather than putting up with poor copy quality, etc. for fear of how much it...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
TimB: Thanx for the comment! I believe you with the top ten in R & D for Spend to Sales ratios, but I don't R & D being conducted for copiers not like Canon, Xerox, KonicaMInolta & Xerox. If it walks like a duck, quacks like a duck then it must be a duck. Toshiba's market share over the last ten years in the US has always been at or near the bottom of the pack, thus they are cellar dwellers, bottom feeders, in the US market. You are correct with the MA, they were not asking for...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Art, I like your general guidance to the initial poster, and I won't grade your writing since this isn't an English class. In regard to this brief post conversation, I think honesty is the best policy with customers and with ourselves. Yes Tim, they probably are in the top ten. However, the customer was asking which is the best. By rankings in the market place, the top seven do not include Toshiba. They fall within the bottom 7% of market share for shipments and the bottom 8.6% for market...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
thanx for nor grading my English!!! most threads are done at night and I'll admit, I'm much better at selling than writing.
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: Great Sales People Solve Business Problems
Art Dan at Copiers Plus here. What Contact Record Mgmt. Does your dealership use?
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Re: Arrrgh! Toner Pirate!
The pirates are not "in cahoots with the leasing companies" they are subscribing to an SEC filling data service, like EDA Online. You can set up a notification when a new copier lease is filed with the SEC.
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6 Reasons Why Flat Rate Service Program Will Change the Copier Industry
I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see the industry evolve over the last 38 years! Back in the early eighties their was only one plan for a copier maintenance agreement. We included "x" amount of...
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Re: Are you Buying HOT Copier Supplies?
These toner pirates are still a problem. They have all of the customers contact and copier information, call to confirm an auto-ship for toner replacement and then send them an invoice. I've had several customers call me about it because the phone calls seemed suspicious.
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Re: Toner Delivered by Sled "Blizzard of 77"
Time marches on.. Hello and happy new year to the poleks and art and the gang...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of January 2006
If you take a peek at some of the threads below, you will see that many of the threads were related to wide format. In another thread there were some references to the Seri Duplicator that used a separate device to cure the ink of the duplicator, this was necessary so that the ink would not wipe off of gloss stocks. Just recently I came across the need for this device with a pharmaceutical firm. Believe it or not, I called my contact in Europe and these devices and the ink...
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Polek & Polek Delivers Excellent Customer Support and Imaging Supplies by Sled
A couple of years ago I wrote a blog this titled, "Polek & Polek Delivers Toner Supplies to Dealers by Sled". With an impending snow storm forecasted for the North East. I thought the snippet below would be appropriate! " I think about back to our early days of being in business when we still operated out of my fathers house. There was a long, steep driveway to get to the house. When heavy snowstorms were forecast, it was impossible to get a car up and...
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Great Sales People Solve Business Problems
It all started yesterday afternoon, I had a call from the DM at one of my largest production accounts (has 3 devices) that he received the wrong toner. It happens, none of us are perfect, however, getting the wrong toner when you print all...
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Dam the Manufacturers Quotas Full Speed with Generic Options
Today was awesome day, as long as you're a Met Fan!! First win of the season and just maybe, just maybe we won't stink this year. Winning is an awesome thing, whether it's winning at sport's, winning with games or winning the sale! ...
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Arrrgh! Toner Pirate!
It's happened yet again. I have been writing, posting, sharing and speaking to my customers, repeatedly, about the sneaky tactics of the Toner Pirate. I have suggested that they place a large sign in a prominent position on the...
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Inkjet CAD Wide Format vs Toner CAD Wide Format "Which Would You Choose"?
I developed a wide format lead just about a week ago from an Engineering Company in my territory. The Engineering company does not have a wide format system and is farming out all of their prints and copies to a local Repro shop....
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How to Not Prospect for CEO's with Linkedin
I'm on LinkedIn every day, how about you? Some days it's a few minutes and other days I could spend a few hours. For me prospected is not about how many phone calls I make in a day to people who don't want to talk to me,...
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Toner Delivered by Sled "Blizzard of 77"
I always enjoy speaking with Chris Polek (CEO of Polek & Polek )! In an interview we did awhile back, I had asked him what was one of his best memories from the copier business! Geesh, he went all the way back to before I was in the industry. It may be short but it's great read about a company that goes above and beyond with customer service. Me: Over your career in supply sales Im sure you may have a funny or humorous story, can you tell us one? ...
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Are you Buying HOT Copier Supplies?
On Wednesday of last week I scheduled an appointment with one of my prospects to go see a Plockmatic Booklet Maker in action at an existing account. The existing account is one of those accounts that... how can I say was a little tardy on...
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7 Questions for Lisa At OES
From time to time I try to get my sponsors involved with the MFP Solutions blog. Sometimes a banner ad does not tell you enough about the company nor the person behind the product. Many months ago I had an email from Lisa Chiu introducing her...
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Polek & Polek Delivers Toner Supplies to Dealers by Sled
During the summer I had the chance to catch up with Chris Polek (CEO) of Polek & Polek for a short interview so our readers and members could learn more about Chris and his company. Now, I'm probably not the best at this, however I think I'm getting better and hope to bring more of these interviewsin the near future with our other sponsors. Enjoy!! I know Polek & Polek is a Premium provider of supplies for the office equipment industry. When did Polek &...
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Best Black & White MFP for 10k/month yeild. Suggestions?
From time to time I'll see an interesting thread or post on a forum and I'll take the time to give an unbiased opinion based on the questions that are presented. Below is a thread I found on a forum that really didn't answer the question for the...
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An Interview with the KING of MPS aka Greg Walters
Six months in the making and I finally had the chance to offer up some questions to the King of MPS aka Greg Walters. I'm thinking it was six years or so ago that Greg launched his "Death of the Copier" blog. Greg was in the MPS business...
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Does anyone have a clue as to how the CPC billing model started in the first place?
Cost Per Image, Cost Per Page, Cost Per Copy, Cost Per Print, whatever you call it, it all started with the copier industry. The question above was posed by Greg Walters with a recent thread that was posted on LinkedIn. I stated the reply...
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Spending Time With Chris Polek at BTA Grand Slam in NYC
Please excuse all of the background noise, we had no idea it was that loud, listen closely and you will hear and excellent message from one of my favorite people in the imaging industry. The only source for toner, toner cartridges, drums, mfp, copier, printer supplies, parts, staples, power protection and more.
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This Week in the Copier Industry 10 Years Ago (Third Week of September 2007)
Enjoy, I had to post this a week in advance. Busy week with a golf event on Monday, then the SBB Print Audit Road Show on Wednesday and then BTA Gland Slam Wednesday & Thursday! Hope to have some good stuff to report on from BTA & SBB. Here they are from 10 years ago this week! Topic Weekend Notes from the Copier Industry 9/16/07 9/19/076:03 PM Production Printing Business Group. While the Ricoh branches will sell the product, service will still be handled by Kodak employees. This...
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This Week in the Copier Industry 15 Years Ago (Third Week of September 2004)
It's late Sunday, watching the Mets vs Dodgers and it's 2-2 in the top of the ninth with one out. Dodgers just got a double with one out. Hoping we can win this game. Mets need to win out to have a shot to make the last wild card spot. Enjoy these top threads from 15 years ago this week! Topic Muratec says "TALK TO ME" w/the 2830! 9/16/044:50 PM The new Muratec flagship features an interactive voice guidance system, single-pass duplex scanner, touchscreen control panel and affordable...
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Re: MFP's, Copiers & The War for Ink vs Toner Devices
I have not yet competed against an A3 inkjet copier but I work with a dealer who has access to the HP line. He has one in stock but is unable to sell it yet. The last 10 A3 MFPs he sold were all laser. For quality prints, the HP needs premium paper. Customers are also very reluctant to leave toner based MFPs. They seem indifferent to the difference between Laser and LED technology. More than 50% of Xerox's current A3 product line is based upon LED technology.
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Re: MFP's, Copiers & The War for Ink vs Toner Devices
SSG Thanks for the reply. I've seen the prints on both the Epson, and PageWide devices, they are very good when printing on regular bond. You are correct that the best image is with inkjet paper. It's my belief that once reps start showing samples and asking if color stays in house or leave the premise will dictate whether the rep shows ink or toner based MFP's. In addition Device Billing will come into play. That's where the client pays for the ink and a monthly charge for service with...
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Re: This Fall -- Pumpkin Spice Toner from Konica Minolta
Hi Art Do you still have the promo deal $234.00 for 5 years? Joe
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Re: This Fall -- Pumpkin Spice Toner from Konica Minolta
yup, one left, email me and I can get that set up for you arthurkpost@gmail.com
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The Week in Copiers Fifteen Years Ago
The Week in Copiers Fifteen Years Ago for The Third Week in October 2005 Fifteen years ago the Print4Hotel was just turning 4 years old. What started as an MSN Community with a handful of members finally made the jump to a full web community in 2003. As I look back I'm proud of what we've accomplished to give the people in our industry the chance to communicate and share ideas with a global venue. Enjoy these cool copier threads from 15 years ago this week! Ultility Printer Models Guest ·...
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Battling Amazon: Lessons For Ink And Toner Dealers
While eCommerce sales have slowly been rising for more than a decade, online sales saw a significant boost in 2020. Consumers and even businesses spent 44% more online than they did in 2019. And, despite widespread office closures, office supplies such as ink, toner, storage, and mailing and shipping materials suffered much less than projected, but it’s not what you might think! Overall, office supplies recorded $12.6 billion in sales last year, down only 0.3% from 2019. However, the drop...
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MFP's, Copiers & The War for Ink vs Toner Devices
Be Prepared. Is the motto of the Boy Scouts, and I guess know they are just Scouts BSA. In any case, someone one asked Based Powell, 'be prepared for what?" Baden responded with, "why, for any old thing." The imaging industry is changing again. There's a new war on the horizon for A3 & A4 MFP's, and it's not A3 vs A4 anymore. It's the war for "toner vs ink". Recent events both press releases, forum gossip and Linkedin posts shows that dealers have started to embrace A3 ink MFP's. Those...