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Tagged With "Services"

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Re: Ricoh brings enterprise-class workflow solutions to small and medium-sized businesses, via the cloud

BCarroll ·
Broken link- This is a neat new way to integrate workflow with cloud storage. Subscription based-
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Re: New Research Shows Small to Midsize Businesses Are Putting Themselves at Risk for Crippling Data Losses

Art Post ·
Even though this is a press release from a vendor there's some excellent information that we can use!
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Re: What would your service department do?

Old Glory ·
If they asked me, I would tell them to make sales cost what the wholesaler bid plus the cost of the PM and limit the sale to a 36 month term lease and under 20K/mo. environment. I guarantee all would be happy...sales, service and customer.
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Re: What would your service department do?

fisher ·
We do quite a bit of pre-owned equipment. We probably wouldn't bother reselling a high meter machine like in the original post to a client. We would wholesale a machine like that. We cherry pick low meter machines from our own equipment that comes back and from several brokers. The majority of our pre-owned that we sell to customers has less than 200,000 total impressions and a lot of it has less than 100,000. Our supply of real nice, low meter pre-owned is such that we don't need to sell...
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Re: What would your service department do?

Jason H ·
We do a fair amount of preowned equipment. We also cherry pick our own lease returns and a few brokers here and there. We typically do not put a machine back out in the field with more than 200,000 on it. Bigger machines maybe 300K but thats about our limit.
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Re: What would your service department do?

Jason H ·
Of course I keep a few junkers around for the folks who only want to spend a thousand dollars or more. I'll never understand the thought process in that. We have a customer that buys a 800.00 junker about once a year. He is on his 4th one now in 3 years and even after showing him he could have bought a new one that would last a long time, he sends me a check for 800.00 and tells me to bring the machine over.
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Re: More Info on "Subscription" Services

Art Post ·
Well it's not exactly a subscription service. Take Ricoh ICE for example, if a dealer wants to resell it, it's available for purchase for 1-5 year terms for a decent discount. Now I've heard the same as you, that with the new intelligent series that users will be able to download apps and pay for them monthly. Which leads to a heck of a lot of questions. Who gets the comp? Is a credit card info residing on the hard drive? Who's going to support it if it's downloaded directly from the...
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Re: More Info on "Subscription" Services

Old Glory ·
We are often guilty of looking at everything through a dealer's lense. Ricoh doesn't look at anything with an eye to the dealer channel. When you look at SAS from the Direct perspective things make more sense.
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Canon Discovery Services Expands its Discovery Expertise with Key New Hires

Art Post ·
NEW YORK , Jan. 28, 2019 /PRNewswire/ -- Canon Discovery Services, a division of Canon Business Process Services (Canon), has enhanced its discovery and litigation support capabilities with the addition of two industry veterans. Erin Corken joins Canon as Sales Solution Engineer while Brian Ingram assumes the role of Manager of Discovery Services. Ms. Corken is an attorney with extensive experience working at leading international law firms and FORTUNE 100 corporations. She has managed a...
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HiGro Group portfolio company, DRS Holdings, LLC, Acquires the Assets of docuLynx

Art Post ·
NEW YORK--(BUSINESS WIRE)--Dec 17, 2018--The HiGro Group LLC (“HiGro”), through its portfolio company DRS Imaging Services, LLC, has acquired a majority of the assets of docuLynx Inc., a leading provider of Document Management Software and Services. Financial terms of the transaction were not disclosed. Founded in 2004, docuLynx provides Document Management Software and Solutions (“DMSS”) to a large number of clients across the corporate, education, healthcare and government verticals.
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Magna5 Earns Microsoft Skype for Business SIP Trunking Certification

Art Post ·
Dallas, TX, Jan. 23, 2019 (GLOBE NEWSWIRE) -- Magna5 , a national leader in cloud and managed IT services, today announced it has received Microsoft Skype for Business SIP Trunking Certification to drive team collaboration with calling, conferencing, video, and sharing. SIP trunking cuts costs and simplifies enterprise communications by allowing companies to consolidate their organization’s connections to the public switched telephone network (PSTN) at one central location instead of needing...
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Canon Business Process Services On-Demand Webcast: The Role of Social Media Evidence in Product Liability Litigation

Art Post ·
NEW YORK , Oct. 2, 2018 /PRNewswire/ -- Canon Business Process Services, Inc. (Canon), today announced the availability of an on-demand webcast that highlights an important and timely legal issue. When mired in a product liability case, getting access to the other party's social media posts can be a critical part of the strategy for trial. Canon's webcast provides practical information on how courts limit access depending on privilege, relevance and proportionality as well as how legal...
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Managed Services Provider NuMSP acquires Info-Link Technologies, Inc.

Art Post ·
CLIFTON, N.J. and MOUNT VERNON, Ohio , Aug. 28, 2018 /PRNewswire/ -- NuMSP , a growing national managed service provider offering managed IT and cybersecurity solutions, today announced the acquisition of Info-Link Technologies, Inc. , a full-service information technology firm, offering complete network solutions for businesses throughout the greater Columbus area. This acquisition is another step on the path to grow NuMSP offerings targeted to the small and midsize business (SMB) market in...
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Canon Business Process Services Announces Webcast: "The Role of Social Media Evidence in Product Liability Litigation"

Art Post ·
NEW YORK , Sept. 18, 2018 /PRNewswire/ -- Canon Business Process Services (Canon) announces an upcoming webcast, " The Role of Social Media Evidence in Product Liability Litigation ," scheduled for September 25 at 1 p.m. ‒ 2 p.m. EST . The webcast focuses on how, in today's litigation environment, social media content can have a significant effect on a case. Product liability cases, whether involving prescribed drugs or medical devices, automobile or other product defects, are as susceptible...
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Konica Minolta Named to MSSP Alert Top 100 Managed Services

Art Post ·
Ramsey, NJ, Sept. 19, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced that MSSP Alert, published by After Nines Inc., has named Konica Minolta to the Top 100 MSSPs list for 2018 Top 100 MSSPs for 2018 . This year marks the second consecutive year Konica Minolta has received this distinct recognition that honors the top 100 Managed Security Services Providers (MSSPs) that specialize in comprehensive, outsourced cybersecurity services.
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ARRIS Launches Managed Business Networks

Art Post ·
SUWANEE, Ga. , Aug. 30, 2018 /PRNewswire/ -- ARRIS International plc (NASDAQ : ARRS) today introduced Managed Business Networks, a new set of enterprise solutions aimed at creating new revenue streams for service providers. ARRIS ® Managed Business Networks is part of ARRIS Professional Services. It combines expertise, processes and tools to help service providers deliver value-added enterprise services in verticals like small-to-medium businesses (SMB), education, hospitality, venues, and...
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Dealertrack Brings Same-Day Speed and Efficiency to Lenders Processing Paper Auto Contracts

Art Post ·
NORTH HILLS, N.Y., Sept. 13, 2018 /PRNewswire/ -- Dealertrack Digital Document Services, founded in 2004, recognized the need to improve paper contract processing for lenders of all sizes while the auto retail industry transitions to a more digital-centric workflow. With service offerings to match each lender's contract volume needs, Digital Document Services provides all lenders with a same-day digitization of paper funding packages that enables faster funding review and approval. With...
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New Canon Whitepaper Explores Automating Information Governance and Compliance

Art Post ·
NEW YORK , Oct. 9, 2018 /PRNewswire/ -- Canon Business Process Services (Canon) has published a new whitepaper, " Automating Information Governance and Compliance ." The whitepaper, part of Canon's future-ready leadership series, addresses strategies for better managing information governance, regulatory compliance and data privacy, which are all pressing concerns for today's business leaders. To maintain a comprehensive information governance program, organizations must be able to preserve...
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Edge Technology Group Climbs to No. 42 on Channel Futures List of Top 501 Global Managed Service Providers

Art Post ·
GREENWICH, Conn.--( BUSINESS WIRE )--Edge Technology Group, a global technology advisory and fully-managed IT service provider, today announced that Channel Futures , a brand within Informa , has named Edge to the number 42 spot on its 2018 MSP 501 Worldwide Rankings. The company advanced nine spots from No. 51 in 2017. The MSP 501 is the information technology channel’s first, largest and most comprehensive ranking of Managed IT Services Providers worldwide. Edge will be recognized at a...
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Lead for Copier Services for 38 MFP's in West Virgina

Art Post ·
click image for url link
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Ricoh brings enterprise-class workflow solutions to small and medium-sized businesses, via the cloud

Art Post ·
MALVERN, Pa. , June 25, 2018 /PRNewswire/ -- Ricoh USA , Inc. today announced its RICOH Cloud Workflow Solutions portfolio, a collection of cloud-based technologies that bring streamlined simplicity to small and medium-sized businesses (SMBs) in affordable, scalable, subscription-based packages. These solutions empower digital workplaces by eliminating manual steps, reducing manual data entry and improving speed and accuracy, so SMBs can maintain their focus on core business activities while...
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Mopria Print Service Now Available for Unified Endpoint Management Solutions

Art Post ·
The Mopria ® Alliance , a global non-profit membership organization providing universal standards and solutions for print and scan, today announced that its Mopria Print Service app for Android is now available for easy integration into Unified Endpoint Management (UEM) solutions, and is available on the MobileIron MarketPlace . Now IT departments using MobileIron solutions can easily offer and account for mobile printing across their enterprise, providing an essential enterprise function...
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WorkSmart Expands IT Services to Atlanta

Art Post ·
DURHAM, N.C. , Oct. 16, 2018 /PRNewswire-PRWeb/ -- WorkSmart today announced the acquisition of CDI Managed Services' small and midsize business (SMB) clients, expanding WorkSmart's footprint into Atlanta, GA and the New York Metro area. The acquisition was finalized on October 1st, 2018 . WorkSmart was founded in 2001 and has grown steadily to become the leading managed IT services provider in the Carolinas. "CDI Managed Services and WorkSmart share the same values, methodologies, and focus...
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Canon Financial Services Wins a BTA Channel Choice Award for Third-Party Leasing

Art Post ·
Canon Financial Services Wins a BTA Channel Choice Award for Third-Party Leasing MELVILLE, N.Y. , Oct. 29, 2018 /PRNewswire/ -- In its commitment to supporting the dealer community, Canon Financial Services, a subsidiary of Canon U.S.A. , Inc., a leader in digital imaging solutions, wins a 2018 Channel Choice Award. Granted by Business Technology Association (BTA), the award recognizes Canon Financial Services for its third-party leasing. "We pride ourselves on our commitment to service with...
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Canon Business Process Services On-Demand Webcast: Expanding Procurement's Influence and Value

Art Post ·
NEW YORK , Oct. 31, 2018 /PRNewswire/ -- Canon Business Process Services, Inc. (Canon), today announced the availability of an on-demand webcast that highlights key challenges and opportunities for today's procurement professionals. Does your organization have an agile procurement team that quickly responds to changing stakeholder demands? Canon's webcast provides practical information on how improving agility is pivotal in elevating procurement's role to a trusted advisor. The webcast, "Top...
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Cloud Managed Service Provider, Comport, Discusses The Importance Of A Data Backup Strategy For Mid-Size, Large, and Enterprise Companies

Art Post ·
RAMSEY, N.J. , Nov. 8, 2018 /PRNewswire/ -- As part of their commitment to helping businesses operate at peak efficiency, cloud managed service provider , Comport, discusses the importance of a data backup strategy for mid-size, large, and enterprise companies. When businesses reach a certain size, they start to accumulate a large amount of data. This information can range from customer details to files critical for operation, losing that data can create compliance issues, fines or worse.
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Managed Services Provider NuMSP Expands with Acquisition of Swift Systems

Art Post ·
CLIFTON, N.J. and FREDERICK, Md. , Nov. 28, 2018 /PRNewswire/ -- NuMSP , a growing national managed service provider offering managed IT and cybersecurity solutions, today announced its entry into the Eastern Seaboard SMB IT services market with the acquisition of Maryland -based Swift Systems, a full-service managed service provider (MSP) offering comprehensive IT solutions for small and midsized businesses. This acquisition, the fifth for NuMSP, continues its buildout of a national managed...
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Canon Whitepaper Examines Leveraging Machine Learning and Artificial Intelligence

Art Post ·
NEW YORK , Nov. 28, 2018 /PRNewswire/ -- Canon Business Process Services (Canon) has published a new whitepaper, "Leveraging Machine Learning and Artificial Intelligence." The whitepaper, part of Canon's future-ready leadership series, explores the importance of reimagining business processes so that enterprises are better prepared to compete and deliver on their growth targets. Developments in techniques such as machine learning, artificial intelligence and process automation bring the...
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Xerox Announces US Expansion of IT Services – From Data Center to Desktop – For SMBs

Art Post ·
Feb 03, 2020 — Solutions , Software NORWALK, Conn. — Xerox today announced the expansion of its IT Services across Xerox Business Solutions in the U.S. Designed specifically for small to medium-sized businesses (SMBs), Xerox IT Services provides a personalized suite of end-to-end IT solutions that streamlines technology procurement and implementation processes while providing reliable, always-on IT support. “Most small and medium-sized businesses can’t afford to build out an IT department...
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Canon Business Process Services Receives Honors in Four Distinguished Judging Categories in ...

Art Post ·
NEW YORK , April 13, 2020 /PRNewswire/ -- Canon Business Process Services (Canon) was recently named to the IAOP® 2020 Global 100® Outsourcing list. Today the company announced it has earned additional IAOP Global Outsourcing 100 recognition by receiving top honors in four distinguished judging categories: Customer References, Awards and Certifications, Programs for Innovation and Programs for Corporate Social Responsibility. Canon also achieved two other accolades. These include designation...
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ComportSecure Recognized as Elite 150 Managed IT Service Provider on CRN's 2020 MSP500 List

Art Post ·
ComportSecure , the fast-growing Cloud and Managed IT Service division of Comport, announced today that it has again been listed on the CRN® Managed Service Provider (MSP) 500 list for 2020. This annual list identifies North American managed services providers that create solutions for complex IT issues that deliver operational efficiencies, IT system improvements, and a higher rate of return on IT investments. As an MSP Elite 150, ComportSecure is recognized for its capabilities in hybrid...
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Xantrion Inc. Named to CRN's 2020 Managed Service Provider 500 List

Art Post ·
OAKLAND, Calif., Feb. 25, 2020 /PRNewswire/ -- Xantrion Inc, announced today that CRN ® , a brand of The Channel Company, has named Xantrion to its 2020 Managed Service Provider (MSP) 500 list in the Managed Security 100 category for the second time. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed IT services. Their top-notch offerings help companies navigate the complex and ever-changing landscape of IT, improve operational...
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Re: RICOH EMPOWERS MOBILE WORKERS WITH INDUSTRY’S MOST EXPANSIVE CLOUD SERVICES SOLUTION

Art Post ·
No mention of price for the basic or premium service, no mention that you need to purchase the optional MFP browser unit. Many people are not aware that you can scan to dropbox from your current MFP and you don't need ICE to do that. I'm not that familiar with some of the other cloud solutions however if they use the same setup as dropbox you can scan to them from your current Ricoh MFP. I guess the big deal would be if I could scan to multiple folders in dropbox or if I can choose a...
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Re: Canon Positioned in the Leaders Quadrant of 2013 Magic Quadrant for Managed Print Services

Art Post ·
Geesh, how much value does this really have when all the MPS players get this?
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Re: IDC MarketScape Names Ricoh a Leader in Managed Print and Document Services for Fourth Time

bandit41076 ·
Propaganda from Ricoh - their press department is on the job. HP and Xerox both come in higher, 5 years in a row. http://www.gartner.com/technol...;ct=131023&st=sg
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IDC MarketScape names Ricoh a leader in Managed Workflow Services for Western Europe

Art Post ·
Ricoh Europe, London, 17 February 2016 – Ricoh Europe today announced that it has been named a leader in Managed Workflow Services by IDC. According to the new “IDC MarketScape: Western Europe 2015 Managed Workflow Services Hardcopy Vendor Assessment — Building on MPDS (managed print and document services)”, key factors that contributed to Ricoh’s positioning include: Strong overall strategy and structure for a services-led organisation Ability to provide real-life examples of business...
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Loffler Companies named to Elite 150 of CRN's 2016 Managed Service Provider 500 (MSP500) list

Art Post ·
A world-class leader in innovative business technology and services, Loffler Companies is recognized for investments made to support clients with a world-class set of managed services. Minneapolis, MN (PRWEB) February 17, 2016 Loffler Companies, now the Upper Midwest's largest privately held business in the industry, has been placed on the Elite 150 of CRN's 2016 Managed Service Provider 500 (MSP500) list. CRN is the top news source for solution providers and the IT channel. The MSP500 is an...
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NTT Com Named a Leader in IDC ITMarketScape: Worldwide Advanced Data Enterprise WAN Data Service Provider 2015

Art Post ·
September 29, 2015 04:37 AM Eastern Daylight Time TOKYO--( BUSINESS WIRE )-- NTT Communications (NTT Com) announced today that it has been positioned as a Leader in International Data Corporation’s (IDC) first ever “IDC ITMarketScape: Worldwide Advanced Data Enterprise WAN Data Service Provider 2015” report (doc # 258717e_JP, September 2015). The IDC ITMarketScape represents a vendor assessment including both quantitative and qualitative characteristics that define success in today’s managed...
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Leading IT Security Co-Managed Solutions Service Provider building additional SOC in Las Vegas, NV.

Art Post ·
LAS VEGAS , Oct. 1, 2015 /PRNewswire/ --  ReliaQuest , an IT security co-managed solutions provider headquartered in Tampa, Florida , will open the doors to their new Security Operations Center in Las Vegas on October 1, 2015 . This being the...
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Madison Advisors: New Report Identifies CCM Hosted Managed Services as Ideal Solution for Addressing Complex Enterprise Communication Requirements

Art Post ·
October 29, 2015 11:30 AM Eastern Daylight Time COLLEYVILLE, Texas--( BUSINESS WIRE )-- Madison Advisors —The gap between customer communications management (CCM) software technology capabilities and utilization by enterprises is changing the paradigm in CCM, says a report from Madison Advisors, an independent analyst firm that providesstrategic consulting and market research to clients in the enterpriseCCM, electronic deliveryand print industries.Madison Advisors’ latest report, “CCM Hosted...
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Canon Business Process Services’ CaseData® eDiscovery Platform Offers Keyword Reporting and New Database Management Tools

Art Post ·
NEW YORK--( BUSINESS WIRE )-- Canon Business Process Services, Inc. (Canon), a leading provider of managed services and technology, today announced that it has enhanced its CaseData® web-based document review system with keyword reporting and new database management tools. For law firms and corporate legal departments that have the capability and desire to be more autonomous in using CaseData without tapping the consulting support provided as part of the CaseData subscription service, these...
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Epson Announces OmniLink Merchant Services

Art Post ·
NEW YORK , Jan. 18, 2016 /PRNewswire/ -- Epson America, Inc. , a leading supplier of value-added Point of Sale (POS) solutions, today announced at the National Retail Federation Annual Convention and Expo (NRF), Epson OmniLink ® Merchant Services (OMS), a suite of cloud-based software solutions for the retail and hospitality markets. Nine Epson partners are participating to date, providing hospitality and retail users with easy access to a global network of cloud and mobile based tools, best...
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Fujitsu Expands Gold Partnership with Cisco Systems in North America

Art Post ·
SUNNYVALE, Calif. , Jan. 19, 2016 /PRNewswire/ --   Fujitsu  today announced the expansion of its Gold Partnership with Cisco Systems , a leading global IT company with market-dominant computing and data transport solutions. This strengthened North America partnership builds upon the collective retail solutions currently available through Fujitsu and is set to revolutionize how retailers improve their bottom line through increased mobility and customer engagement. Cisco and...
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Data-as-a-Service Provider Captricity Raises $35M in Funding

Art Post ·
Oakland-based startup Captricity Inc. , has announced a $35 million Series C round of financing led by White Mountains Insurance Group, LTD. to further develop its cloud-native Data-as-a-Service platform. This brings Captricity's total funding to $49 Million. Captricity works closely with clients in the insurance, government and non-profit sectors. Its proprietary technology “combines deep learning and human intelligence to convert complex handwritten forms into actionable data, providing...
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Canon Solutions America Sparks Innovation at the 2016 Best Value Conference

Art Post ·
MELVILLE, N.Y., Jan. 27, 2016 (GLOBE NEWSWIRE) -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., today announced its participation in the 2016 Best Value Conference , a nationally recognized event that educates guests on a leadership-based business model that is designed to decrease risk, stress, cost, and management requirements. During the event, members of Canon Solutions America's Enterprise Managed Services Division spoke on the company's adaptation of...
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Ricoh to launch its largest range of new Communication Services products at ISE 2016

Art Post ·
Ricoh Europe, 1 February 2016 – Technology specialist Ricoh will next month reveal its largest range of new Communication Services products and capabilities, at the world’s biggest AV tradeshow, ISE (9-12 February at the Amsterdam RAI Exhibition and Convention Centre). Since its debut at the event last year, Ricoh has continued to evolve its Communication Services expertise and offerings to meet the demands of Europe’s digitally focused workforce. With an ever-increasing number of...
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Cozen O’Connor Signs Managed Services Deal With Epiq

Art Post ·
KANSAS CITY, Kan., Feb. 01, 2016 (GLOBE NEWSWIRE) -- Epiq (NASDAQ: EPIQ ), a leading global provider of integrated technology solutions and services for the legal profession, today announced their partnership with full-service, multinational law firm Cozen O’Connor. The three-year managed services contract includes Infrastructure as a Service (IaaS), giving the firm the ability to scale their Relativity ® platform as needed. Every year, Cozen O’Connor experiences a significant increase in...
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gap intelligence Partners with Perform IT to Launch “SalesDrive” Managed Print Tool in North America

Art Post ·
gap intelligence Partners with Perform IT to Launch “SalesDrive” Managed Print Tool in North America June 23, 2015 - Turnkey, cloud-based technology shortens sales cycle, drives revenue growth - SAN DIEGO – June 23, 2015 – gap intelligence , a values-led leader in market data and research, is partnering with Europe’s perform IT to bring an upgraded version of its Managed Print Services (MPS) tool “SalesDrive” to the United States under the brand name “SalesDrive powered by gap intelligence”.
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BTA's FIX: Cost Management for Service 2.0 Scheduled for Aug. 5-6

Art Post ·
For Immediate Release For More Information Contact: July 8, 2015 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 BTA’s FIX: Cost Management for Service 2.0 Scheduled for Aug. 5-6 Attendees receive free registration to BTA’s Capture the Magic event Kansas City, MO — On Aug. 5-6 in Las Vegas, Nevada, the Business Technology Association (BTA, www.bta.org ) will present FIX: Cost Management for Service 2.0 ( www.bta.org/FIX ) as a front-runner to the association’s...
 
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