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Tagged With "Services"

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Re: Are Copier Sales Reps Asking the Right Questions

Old Glory ·
As you said, this blog wasn't meant to cover all the bases but your comments about brand loyalty and brand/service provider loyalty are only true if the decision maker has been the same for each decision. If you aren't talking to the owner, you may be talking to a totally different person than the one that made past decisions. You need to know that before you decide whether to pack your bags and walk away. Also, in a leased equipment environment, the decision to stay with the same brand and...
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Re: The "Your Price is too High" Objection

fisher ·
Would the lower price be a bargain if the competition doesn't show up when the customer needs them?
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Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success

Art Post ·
If you want to sell $500K per year, then join your local chamber of commerce, however if you really want to sell one million or more, the join those high profile charities in your geo area. Get involved, donate time and knowledge, within a year or less you'll be rubbing elbows with the most influential "C" level execs in your area. TY Larry, you took the words right outta my mouth on this one!
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Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success

Larry Levine ·
You are very welcome Art. Best thing sales reps can do is get active, get involved, get noticed and help. This will elevate their status as a business professional. This blog was posted live from Sydney, Australia for all the P4Per's.
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team

Art Post ·
Geesh, you're a quick learner!! Didn't you just hook up with BEI a few weeks ago?
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team

Jf ·
Proud to be the first to wish you all the best!
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team

Ray Stasiezcko ·
Thanks Art, today you gotta be fast
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Re: Leasing Companies are not Exempt from Changes

Lease Maestro ·
Wow - that was quite the read. While there are a few details that I have a differing opinion on, I cannot agree more with Ray on the the fact that change is coming and the Leasing industry has not choice but to change with it. The question is not "will leasing companies change", but how much will they change and how much will they be able to change within their existing framework. Many of these leasing companies are part of larger banking organizations and will the regulatory and legal...
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Re: Leasing Companies are not Exempt from Changes

Ray Stasiezcko ·
Thanks for commenting the first step to change is the ability to discuss why you should. As all of know change is usually a forced reaction unfortunately. I would say that the real disruptions to any deliverable are those which come from new places. too many see their competitors as someone like them. Today we all need to look in new places. Regarding Quicken I believe the mass market they attract are not 800 plus credit scores. The interest paid by end-users doesn't need to necessary be...
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Re: The Predictors of the Future of MPS Seem Void Imagination

Larry Kirsch ·
Time will tell. Interesting Thanks for your views Enjoy
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Re: The Predictors of the Future of MPS Seem Void Imagination

Martin Hofman ·
Looking forward meeting you at ITEX!
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Re: The Predictors of the Future of MPS Seem Void Imagination

Ray Stasiezcko ·
Thanks Larry, the times we are in are definitely changing. it is a new era that's for sure
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Re: The Predictors of the Future of MPS Seem Void Imagination

Larry Kirsch ·
Yes. Account base very helpful.
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Re: The Predictors of the Future of MPS Seem Void Imagination

Ray Stasiezcko ·
I as well, Martin
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Re: The Predictors of the Future of MPS Seem Void Imagination

Martin Hofman ·
Can't miss because our booths (9 & 112) are back to back..
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Re: The Predictors of the Future of MPS Seem Void Imagination

Larry Kirsch ·
Kindly keep me posted with your thoughts.
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Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success

Jason H ·
Larry, I missed this blog post. I completely agree with everything you stated. It is hard at times for people to not think about what they will get for themselves out of volunteering at certain times. Personally, I volunteer for several charities, organizations, and causes and eventually people take notice and board seats start coming open and business starts coming back to you. It is not quick but when you get "in" with the crowd you will most often times be rewarded with business all the...
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Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success

Larry Levine ·
Thanks Jason! Community service is rewarding in so many ways both personally and professionally. Boils down to making a personal commitment to yourself to help. This comes back ten-fold. Rome wasn't built in a day!
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Re: Losing is the Key to Winning!

Larry Levine ·
Art, Love it! Great perspective, a true professional. We can't bat 1.000 though it is a nice mindset. Being able to debrief, self-evaluate and learn how to improve is the key. The office environment we sell into as copier reps is rapidly changing and evolving. You may have lost the hardware sale but may look what you gained. Play your "sales cards" right and this can be parlayed into more revenue and more profit. Great job!
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Re: Losing is the Key to Winning!

Jason H ·
Love it. This all played out in full between the first post and today. I lost a deal to a competitor that I truly have never lost an MFP to. I had my typical pissed off time period where I pretty much hate everything and anything and asked the customer the reasoning. He said the church board laid the proposals out and took the cheapest one. I will log everything in my CRM and follow up in 5 years. This is the second time I've lost the deal but I keep going back. I wished him luck and went on...
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Re: Losing is the Key to Winning!

Art Post ·
Awesome!!! Love it!!!
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Re: Managed IT Services: The Imaging Channel vs. A Lack of Confidence

Jason H ·
I'd like to hear from people who have transition into MNS and are actually making money with it...making a profit that actually makes it worth it. Between the CDA members and others in the industry, I have heard so many people who are doing it to be deeper and wider in their accounts but the IT business is not profitable for them. I guess on the other side of the equation I'm hearing a lot of people who are buying an IT company and integrating them into their imaging companies. Seems the way...
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Re: Managed IT Services: The Imaging Channel vs. A Lack of Confidence

Art Post ·
we're doing it, not sure if we're making money on it. Not privy to that part of the business. Stratix is one of those that just bought an IT company, seems that is the way to go since those IT companies are already turning a profit.
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This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004

Art Post ·
Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions. The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums. Enjoy the threads from 15 years ago this week! Ricoh Demonstrates Its Dedication 1/9/049:25 AM manufacturing, distribution, use and the recycling of its products. Sustainable...
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This Week in the Copier Industry 10 Years Ago, The Second Week in September 2003

Art Post ·
I took the time to re-read and correct some of the grammar and spelling issues that plagued me from many years ago. I'm a copier sales person and not an English major. Please excuse typo's or grammar. Anyway, I must have wrote this after the Ricoh purchase of Ikon and the title "MFP Wars". After the re-read, I realized that we're still fighting the MFP Wars, whether it's the low cost per pages that are low balled or the continuing battle of A3 vs A4. Somethings never change. Enjoy the...
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Leasing Companies are not Exempt from Changes

Ray Stasiezcko ·
Those in the technology industry face many challenges caused by innovation, new competitors, and changing buyer habits. Regardless of your core function in the technology deliverable whether you are a manufacturer, software provider, lessor or a reseller who delivers equipment and its services to the end-users, no one can assume yesterday’s circumstances will remain relevant tomorrow. Today all leasing companies in the channel are delivery models based on a monthly payment where hardware is...
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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)

Art Post ·
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
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This Week in the Copier Industry 15 Years Ago (Second Week of April 2004)

Art Post ·
In the last two blogs and in this blog I used some scene pictures. If anyone can tell me what country these are from we'll comp you a one year Premium/VIP membership at no cost. You need to post your answers in the reply section. Enjoy these threads from 15 years ago this week! Color On Demand from bizhub C350 4/9/044:56 PM punching with the addition of PK-501 Punch Kit. Printing and Scanning Capabilities are Standard The standard configuration for the bizhub C 350 includes color and B&W...
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Imaging Device as a Service (iDaaS)

Art Post ·
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This Week in the Copier in Industry, The Last Week of November 2003

Art Post ·
Looking back there was one incredible thread from 15 years ago and that had to do with a new member that refused give information that we required in order to approve them for membership. Those days were the early days from when we transitioned from an MSN community to a real web site. Back then all we had was the forums. Graham & Ted were also key players in getting the forums launched back then. Enjoy the threads from 15 years ago this week and make sure you check out that thread!
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This Week in the Copier Industry 15 Years Ago for the Last Week in April of 2005

Art Post ·
15 years, what were the hot topics in the copier industry? Better times for sure, take a peek at what was cool, what stunk. Take a trip back in time to remember some of the good ole days. You'll be glad you did! Most popular threads from 15 years ago this week!\ Konica Minolta Introduces the bizhub(TM) C450 Color Printer/Copier/Scanner Mike Sasso · 4/26/058:25 AM Konica Minolta Introduces the bizhub(TM) C 450 Color Printer / Copier /Scanner Featuring the New bizhub OP Open Platform, the...
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MSP & MSSP Industry Notes for February 15th, 2020

Art Post ·
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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This Week in the Copier Industry 5 Years Ago (Last Week of February 2015)

Art Post ·
There's a cool thread I did years ago about the history of the fax. We sold tons of faxes in the eighties and had a lot of fun doing it. It was not uncommon to sell multiple units along with boxes and boxes of thermal paper. There's also a cool thread about some fun that we had with selling fax machines. Enjoy these threads from ten years ago this week! Konica Minolta Rewarded for Sustainable Investment Standards With Globally Renowned Distinctions Art Post · 2/24/1510:41 PM improve our...
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MSP & MSSP Industry Notes for February 22nd, 2020

Art Post ·
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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Re: Top Three Value Points for Print Audits New FM V3

Harold S. ·
How much for a year
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Re: Top Three Value Points for Print Audits New FM V3

Art Post ·
Are you referring to the PA Premium Membership?
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Re: Top Three Value Points for Print Audits New FM V3

Rob Thiessen ·
Harold, We don't have a yearly price. Our subscribers pay monthly for our services and the cost varies based on the subscription. I'd be happy to discuss your companies needs and provide you with the plan that works for you. I can be reached at 1-877-412-8348. As a side note, our members generate recurring revenue directly from our user management licensing which typically covers the monthly cost and more. So essentially to them it's free!
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Re: Leapfrog Managed Services from Muratec

txeagle24 ·
Bottom tier manufacturer reaching for straws by starting an MNS program for their small number of dealers. I predict this will end poorly.
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Re: Leapfrog Managed Services from Muratec

richj ·
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
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Re: Leapfrog Managed Services from Muratec

Czech ·
Originally Posted by txeagle24: Bottom tier manufacturer reaching for straws by starting an MNS program for their small number of dealers. I predict this will end poorly. Agreed. Let's look at the history. Multifunction Printers --> Commoditized by the copier industry Managed Print Services --> Used as a buzz word for marketing purposes. Does anyone even know what true MPS is anymore? Now even RFP's contain the term Managed Print Services and it does not mean what they think it is...
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Re: Leapfrog Managed Services from Muratec

txeagle24 ·
Focusing on gaining more market-share in the copier industry is a fool's game, unless you're the manufacturer. Dealers that hope to be around & profitable in the future have to find alternative revenue streams, because the fact of the matter is that not everyone needs a $15,000 A3 MFP when in many cases a $1,000 A4 MFP will do. For the dealer community, it has to be about capturing profitable recurring revenue streams, whether that be through SaaS solutions, MPS, Managed Services, BPO,...
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Re: Leapfrog Managed Services from Muratec

richj ·
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
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Re: Leapfrog Managed Services from Muratec

richj ·
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
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Re: What is Print and Imaging as-a-Service?

Old Glory ·
This just sounds to me like Facilities Management under a different name. Facilities Management is the practice of setting up a printing operation within a company as a service to the company. The people operating the equipment are employees of the Facilities Management company not the corporation. It is buying the apples, not the tree taken to the extreme. It's not uncommon that all postal services are packaged in as well. As far as MFP seat licensing...I don't see it ever coming to pass.
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Re: What is Print and Imaging as-a-Service?

Art Post ·
Old Glory ty for the comment. Yes, Facilities Management could be just a different spin on an old theme. MFP seat licensing would solve many issues that we have with selling the customer a traditional finance lease.
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Re: What is Print and Imaging as-a-Service?

Czech ·
From my understanding, "per seat" billing isn't designed to overcome leasing objectives. It's designed to add additional revenue in deals through Managed IT Services, which uses per seat billing. Both products get amalgamated under a single solution with a single invoice based solely on the amount of employees that require the service. For me, the big question is who pays for the equipment? Can a dealer really support financing/purchasing a large volume of MFP's and putting them out on 1 or...
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Re: What is Print and Imaging as-a-Service?

exit148 ·
I've heard of dealers doing seat licensing on smaller tabletop printers for MPS accts but not for larger MFP's. I've heard this being done in the Chicago Metro market place. Chicagoland adopted the MPS programs real early & the BTA dealers have really penetrated the market in a big way by now. The dealers are now fighting to differentiate themselves & offer something different & this seat licensing seems to be the new buzz. I never heard of it being done in any other geographic...
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Re: What is Print and Imaging as-a-Service?

txeagle24 ·
I definitely see per-seat billing for MPS in the near future for the more progressive dealers with one huge benefit being that under such a program the goals of the dealer and client agree a aligned, because both benefit from less printing. It will make sense for dealers that have successfully transitioned from a transactional business model dependent upon hardware placements to a services business model where the priority is growing recurring revenue. I could even see hardware being bundled...
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Re: What is Print and Imaging as-a-Service?

Art Post ·
tx good stuff
 
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