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Tagged With "Services"

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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)

Art Post ·
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
Blog Post

This Week in the Copier Industry 15 Years Ago (Second Week of April 2004)

Art Post ·
In the last two blogs and in this blog I used some scene pictures. If anyone can tell me what country these are from we'll comp you a one year Premium/VIP membership at no cost. You need to post your answers in the reply section. Enjoy these threads from 15 years ago this week! Color On Demand from bizhub C350 4/9/044:56 PM punching with the addition of PK-501 Punch Kit. Printing and Scanning Capabilities are Standard The standard configuration for the bizhub C 350 includes color and B&W...
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Mopria Print Service Now Available for Unified Endpoint Management Solutions

Art Post ·
The Mopria ® Alliance , a global non-profit membership organization providing universal standards and solutions for print and scan, today announced that its Mopria Print Service app for Android is now available for easy integration into Unified Endpoint Management (UEM) solutions, and is available on the MobileIron MarketPlace . Now IT departments using MobileIron solutions can easily offer and account for mobile printing across their enterprise, providing an essential enterprise function...
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WorkSmart Expands IT Services to Atlanta

Art Post ·
DURHAM, N.C. , Oct. 16, 2018 /PRNewswire-PRWeb/ -- WorkSmart today announced the acquisition of CDI Managed Services' small and midsize business (SMB) clients, expanding WorkSmart's footprint into Atlanta, GA and the New York Metro area. The acquisition was finalized on October 1st, 2018 . WorkSmart was founded in 2001 and has grown steadily to become the leading managed IT services provider in the Carolinas. "CDI Managed Services and WorkSmart share the same values, methodologies, and focus...
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Canon Financial Services Wins a BTA Channel Choice Award for Third-Party Leasing

Art Post ·
Canon Financial Services Wins a BTA Channel Choice Award for Third-Party Leasing MELVILLE, N.Y. , Oct. 29, 2018 /PRNewswire/ -- In its commitment to supporting the dealer community, Canon Financial Services, a subsidiary of Canon U.S.A. , Inc., a leader in digital imaging solutions, wins a 2018 Channel Choice Award. Granted by Business Technology Association (BTA), the award recognizes Canon Financial Services for its third-party leasing. "We pride ourselves on our commitment to service with...
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Canon Business Process Services On-Demand Webcast: Expanding Procurement's Influence and Value

Art Post ·
NEW YORK , Oct. 31, 2018 /PRNewswire/ -- Canon Business Process Services, Inc. (Canon), today announced the availability of an on-demand webcast that highlights key challenges and opportunities for today's procurement professionals. Does your organization have an agile procurement team that quickly responds to changing stakeholder demands? Canon's webcast provides practical information on how improving agility is pivotal in elevating procurement's role to a trusted advisor. The webcast, "Top...
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Cloud Managed Service Provider, Comport, Discusses The Importance Of A Data Backup Strategy For Mid-Size, Large, and Enterprise Companies

Art Post ·
RAMSEY, N.J. , Nov. 8, 2018 /PRNewswire/ -- As part of their commitment to helping businesses operate at peak efficiency, cloud managed service provider , Comport, discusses the importance of a data backup strategy for mid-size, large, and enterprise companies. When businesses reach a certain size, they start to accumulate a large amount of data. This information can range from customer details to files critical for operation, losing that data can create compliance issues, fines or worse.
Blog Post

Imaging Device as a Service (iDaaS)

Art Post ·
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Managed Services Provider NuMSP Expands with Acquisition of Swift Systems

Art Post ·
CLIFTON, N.J. and FREDERICK, Md. , Nov. 28, 2018 /PRNewswire/ -- NuMSP , a growing national managed service provider offering managed IT and cybersecurity solutions, today announced its entry into the Eastern Seaboard SMB IT services market with the acquisition of Maryland -based Swift Systems, a full-service managed service provider (MSP) offering comprehensive IT solutions for small and midsized businesses. This acquisition, the fifth for NuMSP, continues its buildout of a national managed...
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Canon Whitepaper Examines Leveraging Machine Learning and Artificial Intelligence

Art Post ·
NEW YORK , Nov. 28, 2018 /PRNewswire/ -- Canon Business Process Services (Canon) has published a new whitepaper, "Leveraging Machine Learning and Artificial Intelligence." The whitepaper, part of Canon's future-ready leadership series, explores the importance of reimagining business processes so that enterprises are better prepared to compete and deliver on their growth targets. Developments in techniques such as machine learning, artificial intelligence and process automation bring the...
Blog Post

This Week in the Copier in Industry, The Last Week of November 2003

Art Post ·
Looking back there was one incredible thread from 15 years ago and that had to do with a new member that refused give information that we required in order to approve them for membership. Those days were the early days from when we transitioned from an MSN community to a real web site. Back then all we had was the forums. Graham & Ted were also key players in getting the forums launched back then. Enjoy the threads from 15 years ago this week and make sure you check out that thread!
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10 Questions to Ask Your Law Firm’s Managed IT Services Provider

Art Post ·
Managed IT services for law firms has evolved from its early days of providing offshore support services, data center space and outsourced IT hardware. The strategy of managed IT services has now emerged as a valuable approach for law firms who choose to partner with an expert services provider. With today’s innovative model, the managed services provider assumes operational responsibility for the firm’s IT systems and operations—either portions of or the entire IT function. Examples include...
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Xerox Announces US Expansion of IT Services – From Data Center to Desktop – For SMBs

Art Post ·
Feb 03, 2020 — Solutions , Software NORWALK, Conn. — Xerox today announced the expansion of its IT Services across Xerox Business Solutions in the U.S. Designed specifically for small to medium-sized businesses (SMBs), Xerox IT Services provides a personalized suite of end-to-end IT solutions that streamlines technology procurement and implementation processes while providing reliable, always-on IT support. “Most small and medium-sized businesses can’t afford to build out an IT department...
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Canon Business Process Services Receives Honors in Four Distinguished Judging Categories in ...

Art Post ·
NEW YORK , April 13, 2020 /PRNewswire/ -- Canon Business Process Services (Canon) was recently named to the IAOP® 2020 Global 100® Outsourcing list. Today the company announced it has earned additional IAOP Global Outsourcing 100 recognition by receiving top honors in four distinguished judging categories: Customer References, Awards and Certifications, Programs for Innovation and Programs for Corporate Social Responsibility. Canon also achieved two other accolades. These include designation...
Blog Post

This Week in the Copier Industry 15 Years Ago for the Last Week in April of 2005

Art Post ·
15 years, what were the hot topics in the copier industry? Better times for sure, take a peek at what was cool, what stunk. Take a trip back in time to remember some of the good ole days. You'll be glad you did! Most popular threads from 15 years ago this week!\ Konica Minolta Introduces the bizhub(TM) C450 Color Printer/Copier/Scanner Mike Sasso · 4/26/058:25 AM Konica Minolta Introduces the bizhub(TM) C 450 Color Printer / Copier /Scanner Featuring the New bizhub OP Open Platform, the...
Blog Post

MSP & MSSP Industry Notes for February 15th, 2020

Art Post ·
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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ComportSecure Recognized as Elite 150 Managed IT Service Provider on CRN's 2020 MSP500 List

Art Post ·
ComportSecure , the fast-growing Cloud and Managed IT Service division of Comport, announced today that it has again been listed on the CRN® Managed Service Provider (MSP) 500 list for 2020. This annual list identifies North American managed services providers that create solutions for complex IT issues that deliver operational efficiencies, IT system improvements, and a higher rate of return on IT investments. As an MSP Elite 150, ComportSecure is recognized for its capabilities in hybrid...
Blog Post

This Week in the Copier Industry 5 Years Ago (Last Week of February 2015)

Art Post ·
There's a cool thread I did years ago about the history of the fax. We sold tons of faxes in the eighties and had a lot of fun doing it. It was not uncommon to sell multiple units along with boxes and boxes of thermal paper. There's also a cool thread about some fun that we had with selling fax machines. Enjoy these threads from ten years ago this week! Konica Minolta Rewarded for Sustainable Investment Standards With Globally Renowned Distinctions Art Post · 2/24/1510:41 PM improve our...
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Xantrion Inc. Named to CRN's 2020 Managed Service Provider 500 List

Art Post ·
OAKLAND, Calif., Feb. 25, 2020 /PRNewswire/ -- Xantrion Inc, announced today that CRN ® , a brand of The Channel Company, has named Xantrion to its 2020 Managed Service Provider (MSP) 500 list in the Managed Security 100 category for the second time. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed IT services. Their top-notch offerings help companies navigate the complex and ever-changing landscape of IT, improve operational...
Blog Post

MSP & MSSP Industry Notes for February 22nd, 2020

Art Post ·
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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Re: RICOH EMPOWERS MOBILE WORKERS WITH INDUSTRY’S MOST EXPANSIVE CLOUD SERVICES SOLUTION

Art Post ·
No mention of price for the basic or premium service, no mention that you need to purchase the optional MFP browser unit. Many people are not aware that you can scan to dropbox from your current MFP and you don't need ICE to do that. I'm not that familiar with some of the other cloud solutions however if they use the same setup as dropbox you can scan to them from your current Ricoh MFP. I guess the big deal would be if I could scan to multiple folders in dropbox or if I can choose a...
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Re: Canon Positioned in the Leaders Quadrant of 2013 Magic Quadrant for Managed Print Services

Art Post ·
Geesh, how much value does this really have when all the MPS players get this?
Comment

Re: Top Three Value Points for Print Audits New FM V3

Harold S. ·
How much for a year
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Re: Top Three Value Points for Print Audits New FM V3

Art Post ·
Are you referring to the PA Premium Membership?
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Re: Top Three Value Points for Print Audits New FM V3

Rob Thiessen ·
Harold, We don't have a yearly price. Our subscribers pay monthly for our services and the cost varies based on the subscription. I'd be happy to discuss your companies needs and provide you with the plan that works for you. I can be reached at 1-877-412-8348. As a side note, our members generate recurring revenue directly from our user management licensing which typically covers the monthly cost and more. So essentially to them it's free!
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Re: IDC MarketScape Names Ricoh a Leader in Managed Print and Document Services for Fourth Time

bandit41076 ·
Propaganda from Ricoh - their press department is on the job. HP and Xerox both come in higher, 5 years in a row. http://www.gartner.com/technol...;ct=131023&st=sg
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Re: Leapfrog Managed Services from Muratec

txeagle24 ·
Bottom tier manufacturer reaching for straws by starting an MNS program for their small number of dealers. I predict this will end poorly.
Comment

Re: Leapfrog Managed Services from Muratec

richj ·
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
Comment

Re: Leapfrog Managed Services from Muratec

Czech ·
Originally Posted by txeagle24: Bottom tier manufacturer reaching for straws by starting an MNS program for their small number of dealers. I predict this will end poorly. Agreed. Let's look at the history. Multifunction Printers --> Commoditized by the copier industry Managed Print Services --> Used as a buzz word for marketing purposes. Does anyone even know what true MPS is anymore? Now even RFP's contain the term Managed Print Services and it does not mean what they think it is...
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Re: Leapfrog Managed Services from Muratec

txeagle24 ·
Focusing on gaining more market-share in the copier industry is a fool's game, unless you're the manufacturer. Dealers that hope to be around & profitable in the future have to find alternative revenue streams, because the fact of the matter is that not everyone needs a $15,000 A3 MFP when in many cases a $1,000 A4 MFP will do. For the dealer community, it has to be about capturing profitable recurring revenue streams, whether that be through SaaS solutions, MPS, Managed Services, BPO,...
Comment

Re: Leapfrog Managed Services from Muratec

richj ·
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
Comment

Re: Leapfrog Managed Services from Muratec

richj ·
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
Comment

Re: What is Print and Imaging as-a-Service?

Old Glory ·
This just sounds to me like Facilities Management under a different name. Facilities Management is the practice of setting up a printing operation within a company as a service to the company. The people operating the equipment are employees of the Facilities Management company not the corporation. It is buying the apples, not the tree taken to the extreme. It's not uncommon that all postal services are packaged in as well. As far as MFP seat licensing...I don't see it ever coming to pass.
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Re: What is Print and Imaging as-a-Service?

Art Post ·
Old Glory ty for the comment. Yes, Facilities Management could be just a different spin on an old theme. MFP seat licensing would solve many issues that we have with selling the customer a traditional finance lease.
Comment

Re: What is Print and Imaging as-a-Service?

Czech ·
From my understanding, "per seat" billing isn't designed to overcome leasing objectives. It's designed to add additional revenue in deals through Managed IT Services, which uses per seat billing. Both products get amalgamated under a single solution with a single invoice based solely on the amount of employees that require the service. For me, the big question is who pays for the equipment? Can a dealer really support financing/purchasing a large volume of MFP's and putting them out on 1 or...
Comment

Re: What is Print and Imaging as-a-Service?

exit148 ·
I've heard of dealers doing seat licensing on smaller tabletop printers for MPS accts but not for larger MFP's. I've heard this being done in the Chicago Metro market place. Chicagoland adopted the MPS programs real early & the BTA dealers have really penetrated the market in a big way by now. The dealers are now fighting to differentiate themselves & offer something different & this seat licensing seems to be the new buzz. I never heard of it being done in any other geographic...
Comment

Re: What is Print and Imaging as-a-Service?

txeagle24 ·
I definitely see per-seat billing for MPS in the near future for the more progressive dealers with one huge benefit being that under such a program the goals of the dealer and client agree a aligned, because both benefit from less printing. It will make sense for dealers that have successfully transitioned from a transactional business model dependent upon hardware placements to a services business model where the priority is growing recurring revenue. I could even see hardware being bundled...
Comment

Re: What is Print and Imaging as-a-Service?

Art Post ·
tx good stuff
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IDC MarketScape names Ricoh a leader in Managed Workflow Services for Western Europe

Art Post ·
Ricoh Europe, London, 17 February 2016 – Ricoh Europe today announced that it has been named a leader in Managed Workflow Services by IDC. According to the new “IDC MarketScape: Western Europe 2015 Managed Workflow Services Hardcopy Vendor Assessment — Building on MPDS (managed print and document services)”, key factors that contributed to Ricoh’s positioning include: Strong overall strategy and structure for a services-led organisation Ability to provide real-life examples of business...
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Loffler Companies named to Elite 150 of CRN's 2016 Managed Service Provider 500 (MSP500) list

Art Post ·
A world-class leader in innovative business technology and services, Loffler Companies is recognized for investments made to support clients with a world-class set of managed services. Minneapolis, MN (PRWEB) February 17, 2016 Loffler Companies, now the Upper Midwest's largest privately held business in the industry, has been placed on the Elite 150 of CRN's 2016 Managed Service Provider 500 (MSP500) list. CRN is the top news source for solution providers and the IT channel. The MSP500 is an...
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Is It More Profitable to Offer Managed Services a la Carte or Bundled?

Art Post ·
How should a managed service provider (MSP) price its services? It might all depend on how a service provider chooses to package them. For example, a new survey of 150 IT providers conducted by remote monitoring and management (RMM) software provider Continuum revealed many MSPs leverage a " hybrid approach " to package and price services to support a variety of customers. read the rest here
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JDL Technologies President to Speak at MSPWorld 2016 Spring Conference in Orlando

Art Post ·
FORT LAUDERDALE, Fla. , March 15, 2016 JDL Technologies, ranked this year by The Channel Company as one of the Elite 150 Managed Service Providers in North America , today announced that Scott Fluegge , president and general manager, will speak at the MSPWorld 2016 Spring Conference. MSPWorld is hosted by the MSPAlliance and will be held at the Swan and Dolphin Resort in Orlando April 3-5, 2016 . MSPWorld is the only event delivered by Managed Service Providers for Managed Service Providers.
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Ignite & ITEX 2016: Elephants and Golden Eggs

Art Post ·
Ignite & ITEX 2016: Elephants and Golden Eggs by Print Audit I’ve been in the Managed Print Services space for over 14 years and one of my favourite events every year has been the ITEX show. It’s one of those rare shows where you get a 3-for-1: Tradeshow, educational event, and networking bonanza. It is a place to discover new offerings, to learn new ways to do business, and to meet with partners (old and new) in one convenient location. Read more of this post
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NTT Com Named a Leader in IDC ITMarketScape: Worldwide Advanced Data Enterprise WAN Data Service Provider 2015

Art Post ·
September 29, 2015 04:37 AM Eastern Daylight Time TOKYO--( BUSINESS WIRE )-- NTT Communications (NTT Com) announced today that it has been positioned as a Leader in International Data Corporation’s (IDC) first ever “IDC ITMarketScape: Worldwide Advanced Data Enterprise WAN Data Service Provider 2015” report (doc # 258717e_JP, September 2015). The IDC ITMarketScape represents a vendor assessment including both quantitative and qualitative characteristics that define success in today’s managed...
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Leading IT Security Co-Managed Solutions Service Provider building additional SOC in Las Vegas, NV.

Art Post ·
LAS VEGAS , Oct. 1, 2015 /PRNewswire/ --  ReliaQuest , an IT security co-managed solutions provider headquartered in Tampa, Florida , will open the doors to their new Security Operations Center in Las Vegas on October 1, 2015 . This being the...
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Can Sharp catch-up in the MPS market?

Art Post ·
Sharp has stepped up its managed print services (MPS) initiatives as it looks to capture more mindshare in a highly competitive market. At its UK launch of its new Optimised Managed Service s (OMS) on 1st October 2015, Sharp demonstrated a hardware...
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Madison Advisors: New Report Identifies CCM Hosted Managed Services as Ideal Solution for Addressing Complex Enterprise Communication Requirements

Art Post ·
October 29, 2015 11:30 AM Eastern Daylight Time COLLEYVILLE, Texas--( BUSINESS WIRE )-- Madison Advisors —The gap between customer communications management (CCM) software technology capabilities and utilization by enterprises is changing the paradigm in CCM, says a report from Madison Advisors, an independent analyst firm that providesstrategic consulting and market research to clients in the enterpriseCCM, electronic deliveryand print industries.Madison Advisors’ latest report, “CCM Hosted...
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Canon Business Process Services’ CaseData® eDiscovery Platform Offers Keyword Reporting and New Database Management Tools

Art Post ·
NEW YORK--( BUSINESS WIRE )-- Canon Business Process Services, Inc. (Canon), a leading provider of managed services and technology, today announced that it has enhanced its CaseData® web-based document review system with keyword reporting and new database management tools. For law firms and corporate legal departments that have the capability and desire to be more autonomous in using CaseData without tapping the consulting support provided as part of the CaseData subscription service, these...
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