Tagged With "MSPs"
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Re: MSP & MSSP Industry Notes for November 9th 2019
Nice recap Art keep up the great work my friend
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ConnectWise, Continuum, and Thoma Bravo. Oh, the possibilities are becoming probable
Well, it’s not just Office Supply and Print Service Resellers who are witnessing changes which pose both opportunities, and threats to their Status Quo. When Sycamore Partners the Private equity firm who owns Staples bought the office supply wholesaler Essendant - many office products re-sellers became gravely ill knowing that their product’s wholesaler was now owned by their competitor. As the dust was settling on the Essendant deal. Staples buys DEX Imaging a mega copy/print dealer. It is...
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Master Service Providers Face New Competition
Most MSP technology resellers who are increasingly delivering IT Security Services, understand they will outsource the heavy lifting associated with IT Security, compliance, and education. I think the time has come that there will be a new competition which will challenge Master Service Providers, especially those with limited resources. Two thousand nineteen will be the year of new options and game-changing competitors. Some will re-invent themselves becoming the new competitor, and some...
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MSP & MSSP Industry Notes for February 8th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for February 15th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for February 22nd, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for March 14th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for March 22nd, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for May 3rd, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP’s Saying No to some, is the Reward to those you say Yes to.
Coming from a background in sales, and growing up in the imaging channel, I admit that saying "no" seems, well, stupid. After all, in the copy/print hardware world, if the price for a new product was a problem, you could always sell used. And if it wasn’t in the budget, they could rent or lease. Everyone with a checkbook and a heartbeat was a prospect, and your job in sales was to sell them something. One of the first things I learned in delivering managed IT services is this: “Delivering...
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Hardware included A MUST for the MSP
Over the last 25+ years I have participated in the Imaging Channel or what was once called the Copier Business. Over the last few years, I have been focused on helping in the transitioning of a legacy copier company, into a fully Managed IT Services and Managed Security Services Company. The transition for that company is complete and what I learned, is many articles. This article I will discuss the under-utilized program of leasing within the IT services sector. The Imaging Channel...
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MSP & MSSP Industry Notes for November 9th 2019
November 9 th , 2019 MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA has established itself as an industry leader in the recycling and processing of electronics scrap. Our management has over 30 years of experience in scrap and precious metals recycling. As an R2:2013, ISO 14001:2015 and OHSAS 18001:2007 certified electronics recycler, we can assure you that all of our material processing is done in a safe and environmentally responsible manner. Hackers Target ConnectWise...
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MSP & MSSP Industry Notes for November 17th 2019
November 17 th , 2019 MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer...
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MSP & MSSP Industry Notes for January 18th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for September 7th, 2019
MSP & MSSP Industry Notes September 7th 2019 Spectrotel awarded 2019 Visionary Spotlight Award for Managed Services Spectrotel based in Neptune, NJ provides national integrated solutions and managed services for enterprise businesses ChannelVision Magazine awarded Spectrotel Ross Artale, President & COO, “We are honored to be recognized by ChannelVision for offering one of the most comprehensive end-to-end soluitions”. Red River Acquires CWPS Red River located in Claremont, N.H.
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Are Master Service Providers the Key to the Imaging Channel's Success? Short answer NO
Long Answer Follows With the recent ConnectWise acquisition of Continuum, one of the largest Master Service Providers, I thought it was the right time to share some thoughts regarding IT services and the Imaging Channel. It is approaching ten years; where's the momentum? It has been nearly a decade since Master Service Providers started courting the Imaging Channel in an attempt to assist the Channel in delivering IT services to their print services clients. Unfortunately, in this last...
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MSP & MSSP Industry Notes for October 27th, 2019
October 28th 2019 MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA has established itself as an industry leader in the recycling and processing of electronics scrap. Our management has over 30 years of experience in scrap and precious metals recycling. As an R2:2013, ISO 14001:2015 and OHSAS 18001:2007 certified electronics recycler, we can assure you that all of our material processing is done in a safe and environmentally responsible manner. Office1 Partners with Chaparral...
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MSP & MSSP Industry Notes for November 24th 2019
November 24 th , 2019 MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer...
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Are Master Service Providers Profitable? Isn't it time MSPs Asked?
I have always believed the Master Service Provider business model to be unscalable in providing the MSPs who use them a differentiator. I also believe Master Service Providers have financially unsustainable models without continuous outside investment dollars. However, If everything is perfect with the Master Service Provider deliverable, it would be an excellent service to the industry for all Master Service Providers to share the financial numbers highlighting their success. I am sure I am...
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MSP & MSSP Industry Notes for January 25th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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IT’S ONLY A SMALL PIECE OF DOCUMENT HANDLING OR IS IT?
Fifty Billion! (No, not dollars in another government research project on some frog croaking program that we don’t know what is accomplished). As noted in a number of recent research studies and articles, this is the estimated number of pages sent last year via fax, and a very significant portion is accomplished using older, less secure fax devices, fax boards in copier/printer devices or fax servers over costly analog phone lines. Growing Shift There has been a growing shift over the past...
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MSP & MSSP Industry Notes for December 15th 2019
December 15th MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional...
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MSP & MSSP Industry Notes for December 8th 2019
December 8th MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional...
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MSP & MSSP Industry Notes for August 25th, 2019
August 25 th 2019 MSP & MSSP Industry Notes Coreio Inc. Acquires intelliNet Technologies Inc. to Enhance Managed Services Offering Coreio Inc., based in Toronto, Canada delivers IT infrastructure and Operations solutions for enterprise companies, 35 years in business intelliNet Technologies, based in Richmond British Columbia, founded in 2001 offers field services and managed services to clients in Canada and United States Coreio Inc., now has more than 200 locations across Canada and...
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MSP's Is Your Outsourced Help-Desk Making You A Commodity?
Today's MSP must deliver "Stellar Customer Experiences." Especially in this fast-approaching commoditization of the market. Master Service Providers strive to build a commonality they intend to scale. This commonality is destroying the originality of the MSP's they service. In enhance making them a commodity. "Commonality is the road to commodity." My experience in outsourcing the help desk with two different Master Service Providers I conclude the better option for the MSP's is to build and...
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MSP Industry Notes for July 21, 2019
Each week we'll be giving you a round up of MSP activity. This is my first attempt and this and as time marches forward we'll expand and get better. Thus for the next month the content will be open for all to view, read and comment. PDF is available for Premium Members MSP Industry Notes July 15 th , 2019 CGI is awarded major managed and IT contract for Public Transportation Administration in Stockholm. The value of the contract is about 900 million Swedish Krona ($900 million US Dollars)...
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MSP & MSSP Industry Notes for July 28th, 2019
July 28 th 2019 MSP & MSSP Industry Notes Carbonite Seeks CEO Amid Security Momentum, Data Protection Challenges Carbonite CEO Mohamad Ali steps down to join IDG as CEO Company hires executive search firm to find new CEO Before leaving, Ali outlined strategy that would allow security and data production systems to work together. Malware blocking and instantly recovering infected systems whenever possible NetGain Technologies announces new CEO Leading managed IT provider in for South...
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MSP & MSSP Industry Notes for August 5th 2019
August 4 th 2019 MSP & MSSP Industry Notes NWOIT Services Has Acquired PenTech Computer Company N.W.O.I.T been in business since 2008 and founded by Nick Oughton Provides managed IT service and cloud solutions Based in Saint Louis, Missouri Pen Tech Computer Company is an IT service provider that emerged in 1984 Sullivan Data Management is Latest Addition to the Logically Managed IT Platform Logically offers Oplogic their intelligent MSP Platform Logicallly marks 20 years as IT service...
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Critical User Business Intelligence Data Provides New Opportunities for Copier Dealers and MSPs
Do unto others as you would have them do unto you. I'm not sure that was a quote from the Bible but was something that I learned in Sunday School. While growing up in Iselin, NJ., my family and I attended Episcopal Church every Sunday, following the Mass was Sunday School. Can't remember if that happened a certain time of year or not and I don't believe it was all year long. However I understood that phrase to mean that t reat other people with the concern and kindness you would like them to...
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MSP & MSSP Industry Notes for August 18th, 2019
YOUR BANNER AD HERE MSP & MSSP Industry Notes August 17 th 2019 Charlotte-Based Managed IT Services Provider Expands to Raleigh-Durham-Chapel Hill Area with ... Sterling Technology Solutions based in Charlotte, NC, and founder in 2002 by Tom Blanchard CEO Offers managed IT services, email migration services, IT security, backups, server management and consulting New branch office to be located at 900 Park Offices Drive, Raleigh, NC Texas Systems Group Named to List of 501 Top IT Managed...
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Master IT Service Providers, Will They Continue Being the Masters?
After experiencing Master Service Providers first hand as the COO with a very successful Managed IT Security and Services Firm, I wanted to share some thoughts regarding how I see the future of these providers. First, I must say that I am not a fan or proponent of outsourcing to Master Service Providers in today's world of commoditizing IT. Master Service Providers attempts to scale the complexities of more sophisticated MSP's customers is hampered by their need to continue to support the...
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Re: MSP & MSSP Industry Notes for February 15th, 2020
Art very well done as always I love your site and the education and knowledge it provides in our industry
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Re: MSP & MSSP Industry Notes for February 15th, 2020
You site is a must for ANYONE in this industry. What a refreshing discussion you will have with clients or prospects.
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MSP & MSSP Industry Notes for May 30th, 2020
May 30th, 2020 MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional...
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MSP & MSSP Industry Notes for June 13th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for July 5th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for July 12th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for July 19th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for August, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for August 9th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & IT, MSSP Industry Notes for August 23rd, 2020
MSP & MSSP Industry Notes for August 23rd, 2020 MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust...
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MSP & IT, MSSP Industry Notes for September 19th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP, MSSP & IT Industry Notes for October 4th, 2020
MSP, MSSP & IT Industry Notes October 4th, 2020 Sponsored by Arcoa Group Why partnering with ARCOA makes sense Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have...
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MSP, MSSP & IT Industry Notes for October 11th, 2020
MSP, MSSP & IT Industry Notes October 11th, 2020 Sponsored by Arcoa Group Why partnering with ARCOA makes sense Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have...
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MSP, MSSP & IT Industry Notes fopr November 1st, 2020
MSP, MSSP & IT Industry Notes November 1st, 2020 Sponsored by Arcoa Group Why partnering with ARCOA makes sense Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have...
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MSP, MSSP & IT Industry Notes for November 15th, 2020
November 15th, 2020 MSP, MSSP and IT Industry Notes Sponsored by Arcoa Group Why partnering with ARCOA makes sense Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have...
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MSP, MSSP & IT Industry Notes for November 27th, 2020
November 29th, 2020 MSP, MSSP and IT Industry Notes Sponsored by Arcoa Group Why partnering with ARCOA makes sense Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have...