Tagged With "RBS"

crickets, wtf!

I think its a grey area. I've seen plenty of times where I've offered a TV or IPAD to someone and the owner tells the person who I worked with to keep it. Sometimes I have seen where the "company" keeps it....aka the owner takes it home with him.

But if a purchasing agent for a corporation takes that gift home, I'm thinking that agent could be in jeopardy of losing their job, right?

I would say so in a government situation l, absolutely, but I doubt much stink is made in private corporate business. I’ve seen it play out so many different ways I think it’s situational with each company.

I hear ya, it seems like I have everyone and their Mother giving **** (TV's Golf Clubs, Trips) when buying or leasing a copier this month. Nothing is FREE and peeps need to realize that. But some are consumed by their own greed

Yes you are correct. The blinders go on when something is “given” to them. I’d be lying if i said I didn’t do it but the customer and everyone involved knows it’s there and listed on the proposal the whole time. I use it strategically with accounts I want and switch back and forth with things to keep competitors on their toes. Sometimes it’s a tv, sometimes it’s An iPad, sometimes it’s football tickets l, gift cards etc. it’s never the same for a particular machine or vertical market.

If its out in the open and done as a promotion as mentioned above as being part of the proposal there is no problem. If its done in the dark by the sales rep or if the customer demands a kick pack as a condition of doing business there is a serious problem.

But that gift should go the company or the owner of the company, not an employee of the company, correct?

There's an interesting thread about an RBS sales person that person accepted $3,500 from a copier sales person so that RBS could win that bid of 73 copiers. Which raises in interesting question about gifts,trips and prizes to a person that works for a corporation if they buy their copiers from xyz dealer. It's my understanding that any gift, trip or prize is then the property of the corporation and not the person (decision maker). Yet, we find some dealers openly engaging in offering these...

A little story about this account before I post the email. It was 48 months ago when I was first in on this account. It was an existing RBS account here in NJ. I wasn't able to win the deal for a few reasons. 1) Client was happy with RBS and there were no issues for service 2) I couldn't match what RBS was offering at the time. My solution for the same box was $3K higher Thus for the next four years I kept in touch once a year and once the lease closed in on 12 months left I was able to...

I used to get very upset when I lost a deal. A few times I was able to salvage the deal and get them to do the deal with me after the fact but more often than not you burn a bridge by spewing all the bad stuff about the competitor. Now I just let it roll and continue to call on them and see how their experience is with the new company. Great job by the way!

Getting "salty" when losing a deal (by telling the prospect it was a bad decision or bad mouthing the winning dealer) is a lose-lose. It's either going to go 2 ways: 1. You tell the prospect they made a bad decision and you are wrong. Everything goes great within the following 5 years and you still lose. 2. You tell the prospect they made a bad decision and you were right. Because of your attitude, the prospect will make sure they choose any other vendor other than you next time around. Just...

@Jayjay4535 Good stuff! When I lose I lose like a pro.

oh, I forgot to mention, losing is a part of winning!