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Tagged With "SMB"

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CompassMSP Acquires North Florida Managed Service Provider

Art Post ·
JACKSONVILLE, Fla. - August 1, 2018 - ( Newswire.com ) CompassMSP, a leading managed service provider (MSP), is proud to announce the acquisition of Integrity Consulting Group, a trusted technology advisor in north Florida since 2007. Bringing together the businesses will further enhance CompassMSP’s ability to serve as the client’s IT Business Partner, especially for clients in north Florida. It is the next step in Compass’ strategy to build a premier provider of managed services, including...
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Global Imaging Systems Rebranded as Xerox Business Solutions

Art Post ·
NORWALK, Conn. - January 15, 2019 - Xerox is focused on better serving the small-to-medium size business (SMB) market with a more client-centric, simplified and integrated approach across the company. This approach will include better leveraging enterprise-wide our capabilities in the areas of technical services, eCommerce, marketing and IT, to deliver more value to customers. An element of this change includes a rebrand of Global Imaging Systems (GIS) to become Xerox Business Solutions...
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Managed Services Provider NuMSP Expands with Acquisition of Swift Systems

Art Post ·
CLIFTON, N.J. and FREDERICK, Md. , Nov. 28, 2018 /PRNewswire/ -- NuMSP , a growing national managed service provider offering managed IT and cybersecurity solutions, today announced its entry into the Eastern Seaboard SMB IT services market with the acquisition of Maryland -based Swift Systems, a full-service managed service provider (MSP) offering comprehensive IT solutions for small and midsized businesses. This acquisition, the fifth for NuMSP, continues its buildout of a national managed...
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State Of The Channel Ransomware Report

Art Post ·
Ransomware remains a massive threat to small-to-mid-sized businesses (SMBs). From Q2 2016 - Q2 2018, 79% of MSPs report ransomware attacks against customers. In the first 6 months of 2018 alone, 55% report ransomware attacks against clients. 92% of MSPs predict the number of ransomware attacks will continue at current, or worse, rates. Click here for the report
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Collabrance Offers New Flexible Solutions to Help MSPs Capture More Opportunities with SMB Customers

Art Post ·
FOR IMMEDIATE RELEASE March 19, 2019 (Cedar Rapids, IA) – Collabrance, a private-label Service Desk and Network Operations Center (NOC), expanded their offerings for managed service providers (MSPs) based on their identified needs and SMB customer needs. The new IT solutions are built for MSPs who seek to grow their business faster and with fewer risks outsourcing with a dedicated partner. “We understand not all end-users seek or need the same managed IT services,” says Hannah Erb, Director...
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Xerox Acquires Arena Group, Expands Presence in European SMB Market

Art Post ·
Xerox has acquired Arena Group , one of the leading providers of office technology, software, solutions, and services in the U.K. “Building on our success in the small and midsize business (SMB) market in the U.S., we’re now expanding our strategy to Europe,” said Hervé Tessler, president of EMEA Operations, Xerox. “With the acquisition of Arena Group, we will be uniquely positioned to offer workplace solutions in one of the fastest-growing managed print services segments in Western Europe.”...
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Xerox Announces US Expansion of IT Services – From Data Center to Desktop – For SMBs

Art Post ·
Feb 03, 2020 — Solutions , Software NORWALK, Conn. — Xerox today announced the expansion of its IT Services across Xerox Business Solutions in the U.S. Designed specifically for small to medium-sized businesses (SMBs), Xerox IT Services provides a personalized suite of end-to-end IT solutions that streamlines technology procurement and implementation processes while providing reliable, always-on IT support. “Most small and medium-sized businesses can’t afford to build out an IT department...
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Lingo Signs Distribution Deal With Americomm

Art Post ·
ATLANTA, April 6, 2020 /PRNewswire/ -- Lingo Communications, LLC., ("Lingo") a leading global Cloud/UC communications and managed service provider dedicated to serving the SMB, Carrier and Consumer markets, announced today the signing of a new Master Agent agreement with Americomm, one of the nation's premier master agents for telecom services in the United States. The partnership provides Americomm's sales agents across the country with immediate access to Lingo's high-quality Cloud/UC,...
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Xerox Names Joanne Collins Smee as Executive Vice President, Chief Commercial, SMB and Channels Officer

Art Post ·
N ORWALK, Conn. — Xerox Holdings Corporation (NYSE: XRX) announced today the appointment of Joanne Collins Smee as executive vice president and chief commercial, SMB and channels officer. In this newly created role, she reports to John Visentin, vice chairman and CEO of Xerox. “Joanne is a proven business leader and technologist. Under her leadership, Xerox has made progress growing our software business and introducing a new line of digital services,” said Visentin. “To further support...
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Datto Expands in California to Support Success of IT Channel for Small and Medium Businesses

Art Post ·
IRVINE, Calif.--(BUSINESS WIRE)--Feb 24, 2020-- Datto, Inc. , the leading global provider of cloud-based software and technology solutions delivered through managed service providers (MSPs), celebrated the opening of its new Irvine, California office with a ribbon-cutting ceremony. The event was attended by Tim Weller, CEO of Datto and Julia Jech and Stephanie Martinez, Council Executive Assistants to Mayor Christina L. Shea of the City of Irvine. Also in attendance were more than 65 Datto...
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Xerox Expands Cloud Services Portfolio to Help CIOs Drive Faster Digital Transformation

Art Post ·
Xerox today announces the expansion of its flexible cloud services portfolio with the launch of Virtual Print Management Service and Workplace Cloud Fleet Management, two new offerings designed to support and accelerate the digital transformation efforts of its IT clients. With the Xerox Virtual Print Management Service , enterprise CIOs can rapidly replace their expensive, legacy, on-premises print servers with Xerox’s multi-tenant, modern, secure cloud infrastructure. The easy...
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Lingo Launches Enhanced Back-Office Capabilities

Art Post ·
ATLANTA, March 10, 2020 – Lingo Communications, LLC., (“Lingo”) a leading global Cloud/UC communications and managed service provider dedicated to serving the SMB, market, announced today that it completed the roll-out of enhanced back-office systems and capabilities in Q1 ’20. Lingo added 15 additional Customer Care staff in its Atmore, AL Call Center, increasing total staffing in that center to 75. At the same time, Lingo reduced a significant amount of headcount from an outsourced center.
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Intuition Consultancies’ Managed Services to enhance IT Operations in businesses

Art Post ·
Intuition Consultancies Inc , a company dedicated to assisting you with all your IT-related needs, provides Managed Services. Intuition is committed to supporting a variety of programs. Our broad range of IT expertise addresses our clients' needs by providing industry-leading, state-of-the-art information technology and cybersecurity services and solutions. The demand for managed services has grown more and more rapidly in recent years. The global managed services market was valued at $186...
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Re: Top Ten MFP Copier Industry Predictions for 2014

SalesServiceGuy ·
By far the most likely, is growth in the 3D printer industry. I am seeing real interest already and am considering dipping my toes in the water with Makerbot.
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Re: Top Ten MFP Copier Industry Predictions for 2014

Old Glory ·
We bought a MakerBot and took it to a local Business Expo and we were BY FAR the biggest hit of the show. We were front page news on the local paper and on every news cast. We have no idea what we are going to do or how but the media exposure alone more than paid for the printer.
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud

Czech ·
Art, Interesting read! Here's a little "trick" I figured out. Setting up Cloud Scanning is very easy and can be without any additional software if the cloud storage offers a folder on your PC. For example, Dropbox and Google Drive when installed place "drag and drop" folders on your desktop. You can then set up a small workflow for scanning to the cloud by registering a Scan To Shared Folder and set the Dropbox or Google Drive folder as your destination. Your scanned document will...
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud

Art Post ·
Czech Thanx for the reply, you have been scanning to a single folder on dropbox for years and recently added google drive on the 5 year old MFP we used in the sales area. You could set up multiple "buttons" on the MFP for additional folders.
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud

big g ·
Is it available in Australia I have emailed them Waiting on reply But thought you might know Kind Regards Gordon Mackay Managing Director Pacific Office Solutions Phone (07) 5452 1250 www.pacificos.com.au < http://www.pacificos.com.au/ > Twitter< https://twitter.com/pacific_office > | Facebook< https://www.facebook.com/pages...ces/107025482711516# > | Linkedin< http://www.linkedin.com/profil...sponsive_tab_profile > [...
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud

Former Member ·
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on July 24th. Thank you.
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud

Iris ·
Hello Gordon, One of the advantages of the cloud is that you can easily make the same solutions available all around the globe. So yes, Udocx is available in Australia. We will reply to your email shortly.
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud

jswinberlin ·
I can't say that I agree that scan to email or folder are dying in my experience. Scanning to Office 365 should only require a special connector configuration in the hub transport layer. Like traditional scan to email or folder the first time is difficult and it doesn't seem like it's worth the effort but in time it should become more simple. "Scan to Cloud" seems to be a vague term as most people who are looking for a solution like this may be referring to scanning to their application...
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud

Iris ·
Originally Posted by jswinberlin: (...) Some lines of business applications are really nice and provide configuration of "hot folders" which not only upload documents but delete them from the original folder. I'd love to see more services offer this feature. (...) Unfortunately (or maybe fortunately), I've yet to find a solution that meets the needs of even 30% of our customers like scan to email and scan to folder which by nature are very flexible in their simplicity. I'd love to hear...
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud

Art Post ·
JS: ok, maybe I shouldn't have used "dying", let me say that users are looking for more options than scan2email or scan2folder. Most I talk wish there were more options that would save them time. I agree, mist want to scan back to their business line of software. Thanx for the comment!!
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Re: Just sold my first Business Process Workflow

docpro ·
Art This post is from 2014...belated congratulations. Perhaps we should talk again. It has been awhile. I love your new forum user interface. Anyway, if you are still selling barcode and ocr solutions from NSI, I can show you how you make significantly more money on a sale. Randy Kochis rkochis65@gmail.com 610 436 6002.
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Re: Jon Langdon with DocuWare Chats about Dealer Value with Version 6.8, DocuWare Forms, Mobility & SMB Adoption

Kathy Muessig ·
Hi Art, The DocuWare ad on the far right side still has a “squashed” look to the graphic when viewed from my PC. The other vendors’ ads appear in proportion. [cid:image001.png@01D131C4.17A363F0] No banner ads from any vendor appear when viewing on an iPhone. Kathy
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Re: Top Ten MFP & Imaging Industry Predictions for 2016

Czech ·
Nice! I would like to contribute a few of my own predictions as well: Xerox will sell its MFP division to focus entirely on production equipment and business services. Toshiba Tec will not sell nor merge with Sharp. Toshiba is too much of a powerhouse in North America alone. Konica Minolta will continue opening up direct branches due to the rapid growth of their brand. These branches will quickly fall apart when they realize that the dealer model is more profitable. Samsung will start...
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Re: Top Ten MFP & Imaging Industry Predictions for 2016

txeagle24 ·
Sorry for being the bearer of gloom & doom, but I think Czech is either being either overly-optimistic or things in the Great White North are just different than in the Southwest USA. Here are my predictions: Lease volume trends based on UCC filings from EDA show that 2015 placements have fallen by over 13,600 since 2013 (almost 10%) & are now at levels nearly equal to 2009 & 2010. Faced with increased competition for fewer units running less volume due to digitization, dealers...
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Nuance signs partnership deal with PrintSolv

Art Post ·
SYDNEY, Australia, February 19, 2016 – Nuance Communications, a leading provider of imaging and speech technology, has signed a new distributor partnership agreement with PrintSolv that allows the company to supply Nuance’s cutting-edge software to channel partners and resellers in Australia and New Zealand as well as implementation and training. Under the agreement, Sydney-based PrintSolv will distribute licenses for Nuance’s Equitrac, eCopy, SafeCom and AutoStore. All four software...
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Toshiba’s e-STUDIO Introduction Ideally Suits Small-to-Medium Businesses

Art Post ·
IRVINE, Calif.--( BUSINESS WIRE )-- Toshiba America Business Solutions today introduces the latest addition to its industry-recognized multifunction product (MFP) line, the e-STUDIO ™ 2803AM. The new model offering ledger-size support outfits small-to-medium size business (SMB) owners with the necessary speed and feature-set to successfully manage their network-wide print and copy needs. Introducing latest addition to our #MFP line, the e-STUDIO2803AM. Learn how #SMBs benefit.
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Field Sales Representative Business End User Sales (ireland)

Art Post ·
Field Sales Representative (Business Print and Scan/Audio Visual Products) SMB End User Sales ( Ireland) Epson is a global imaging and innovation leader that operates at the cutting edge of technology development. We are dedicated to exceeding the vision of customers worldwide through the creation of ground-breaking, high-precision and energy-saving technologies. From printers and 3LCD projectors, to wearable GPS/activity monitors and augmented reality smart glasses, Epson offers an...
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Xerox Helps Channel Partners Capture Nearly $16 Billion SMB Market Opportunity with Easy-to ...

Art Post ·
NORWALK, Conn., Jul 06, 2015 (BUSINESS WIRE) -- Nearly three-quarters of small and medium-sized businesses (SMBs) do not have a managed print service (MPS) in place1 – a substantial opportunity for channel partners to help clients reduce cost by up to 30 percent annually and improve predictability while generating new, recurring revenue for their business. Xerox XRX, has unveiled four new tools within its Xerox Partner Print Services (XPPS) offering to help partners capitalize on the market...
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Continuum Adds PCI Compliance Option to Network Assessment Tool

Art Post ·
PCI Module Offers Continuum’s MSP Partners New Revenue Stream with PCI Assessment, Remediation and Compliance Services for SMBs BOSTON – Nov. 2, 2015 – Continuum ® , the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has added a Payment Card Industry (PCI) Compliance Module to its Network Assessment Tool that allows MSPs to easily produce comprehensive PCI risk assessments and offer additional services ranging from one-time to on-going...
Blog Post

Jon Langdon with DocuWare Chats about Dealer Value with Version 6.8, DocuWare Forms, Mobility & SMB Adoption

Art Post ·
As paper based documents decline, I would expect that digital documents will increase, nothing scientific here, documents will never cease to exist! Office Equipment Dealers can and should be the stewards of those digital documents, either by selling document management software or enabling clients with Managed Document Services. I had a day of down time at the end of the last quarter and was able to catch up with Jon Langdon who is Vice President Product & Development for DocuWare. Jon...
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Study: Vast Majority (84%) Of SMBs Report That IT Downtime Would Result In Moderate To Catastrophic Loss

Art Post ·
Small and mid-sized businesses report that they are increasingly focused on disaster recovery (DR) readiness, with as many as 84% of SMBs noting that several days of IT downtime would result in moderate to catastrophic costs and loss. To make sure that they are covered in the event of a disaster, more than half (53%) rely on more than one DR method to “hedge their bets” to ensure recoverability. These results are according to a new study by Zetta, a leading provider of high-performance cloud...
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Scan to Cloud Solution for SMB

Art Post ·
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Spicers and Xerox in MPS deal

Art Post ·
The Spicers-Office Team Group (SPOT) has signed a long-term partnership agreement with Xerox to become an authorised Document Technology Partner. SPOT will now be a reseller of Xerox’s channel-managed print service offering for the SMB market. Spicers is already a Xerox supplies partner in the UK and will continue to focus on developing and growing its business, but now with the additional benefit of providing its dealer partners with the ability to sell Managed Print Services (MPS). “Over...
Blog Post

Top Ten MFP & Imaging Industry Predictions for 2016

Art Post ·
Looking back,  2015 was not one of my best years in the industry.  There were many factors involved but I can only blame myself for a somewhat lack luster performance (but I did have a good year of GP).  The good thing is, that January starts a new year and I'm excited about entering my 35th of SMB sales. Last years Top Ten MFP Copier Industry Predictions for 2015  , some of the predictions from last year came to fruition and some did not.  I enjoy prognosticating on...
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Centralized Office Copier/Printers Replace Water Coolers As Place To Chat And As Sources Of ...

Art Post ·
BRIDGEWATER, N.J., Oct. 21, 2014 /PRNewswire/ Brother International Corporation, a multi-billion dollar leader in technology for offices of all sizes, today released a survey that revealed using a centralized copier/printer can significantly curtail...
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The One Device in Your Office That's Sucking Away Productivity (Infographic)

Art Post ·
April 27, 2015 Today’s technology managers at small-to-medium-size businesses (SMBs) are responsible for bottom-line results. But they may be surprised to find that those decisions might contribute to business losses. Related: Should You Lease or Buy Your Tech Equipment? A recent survey conducted for Brother International Corporation by Clarus Research Group showed that poor allocation of centralized-business devices can drain corporate profits. Compared with offices that have a greater...
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Brother Introduces Desktop Scanning Solutions For SMBs

Art Post ·
BRIDGEWATER, N.J. , March 3, 2015 /PRNewswire/ -- Brother International Corporation , a multi-billion dollar leader in technology for offices of all sizes, today announced medium-to-high volume desktop scanners directly aligned to key IT and business initiatives. These new and enhanced devices play an important role in the SMB document lifecycle, increasing efficiency for small and mid-size businesses (SMBs) in industries such as healthcare, retail, education, finance, legal and more. The...
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Samsung shares how important MPS actually is to its business

Art Post ·
Samsung’s general manager of print, Mark Ash, spoke to PCR about its new printers for enterprise, and what they mean for suppliers. 1. It seems you’re mainly going after the enterprise market with this? Why is that? We have been well covered in the SMB market for many years depending on the time of year we are usually first, second or third in terms of market share in the A4 space. We are the fastest growing vendor in the A3 space, we entered SMB and have been delivering phenomenal growth...
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Intronis Voted One of the IT Channel's Best BDR Vendors in ChannelPro-SMB's Readers' Choice Awards

Art Post ·
CHELMSFORD, MA -  Intronis, Inc., provider of world-class cloud backup solutions for  the IT channel, today announced it has earned the Silver Award in  ChannelPro-SMB's 2013 Readers' Choice Awards in the category of Best Cloud ...
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Samsung intros A3 copiers for SMBs in Asia

Art Post ·
Innovative printing technology increases business productivity and efficiency News  | CIOL Bureau   SEOUL, KOREA: Samsung Electronics Co. Ltd unveiled its A3 mono and color copiers for the Asia market. The MultiXpress CLX-9301 color series...
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D&H To Offer Cisco Meraki Cloud-Managed Networking Solutions, Webcast June 24

Art Post ·
A June 24 Solutions Lab webcast, trainings and sales support will help VARs sell Cisco Meraki Solutions, enabling them to cloud-manage their customers’ networks via a single interface. HARRISBURG, PA – June 20, 2014 – D&H Distributing, a leading North American computer products and consumer electronics distributor, announced it has signed an agreement with the Cisco Cloud Networking Group to provide Cisco Meraki’s portfolio of Cloud-Managed Networking solutions to reseller partners. The...
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Netsocket Announces SYNNEX Corporation as New Master Distributor for its Virtual Edge Solution

Art Post ·
PLANO, Texas, Mar 04, 2014 (BUSINESS WIRE) -- Netsocket , a technology leader in virtualized, software-defined networking, today announced SYNNEXCorporation SNX +0.54% , a leading distributor of IT products and services , as a master distributor for their newly announced Netsocket Virtual Edge solution. Virtual Edge is a cloud-managed virtual network specifically optimized for small to medium-sized (SMB) businesses and enterprise remote office networks. The solution provides SYNNEX’ channel...
Blog Post

The Future of Scanning for MFP's aka Copiers is in the Cloud

Art Post ·
SCAN 2 EMAIL IS DYING ALONG WITH SCAN TO FOLDER!    Your customers want more options.    “Gartner expects 33% of all office system users to use cloud by 2017.”   Microsoft reckons it has seen a 150 per cent...
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Epson Managed Print Services Wins Silver in 2014 ChannelPro SMB Readers' Choice Awards

Art Post ·
LONG BEACH, Calif., Aug. 20, 2014 /PRNewswire/ -- Epson today announced it has been named a Silver winner for Managed Print Services in the 2014 ChannelPro SMB Readers' Choice Awards. These awards highlight the products, technologies, services, and...
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NSI Auto Store Installs

Art Post ·
I'm just coming off my third install of NSI on our Ricoh MFP's.  In the latest install, we sold to a real estate attorney.     We had two issues:   1. None of us realized the time that it took for NSI to OCR the file and then put...
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Just sold my first Business Process Workflow

Art Post ·
If you read my blog from last week, I'm still trying to figure out where the money is with SMB business process & workflow. Any how, sold my first one today with NSI, barcode & OCR worflow and 15 hours of block time. Did'nt make much, however, there is another workflow right behind it with NSI and then a Sharepoint integration. Thus, I'll be yet learning another part of the business. Can't wait to learn more.
Blog Post

Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

Art Post ·
So.....this has been annoying me quite awhile. It's about selling professional services for workflow.     Recently, I put up a poll on the P4P forums in reference to what we (salespeople) are charged when we sell billable hours....
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