Tagged With "SMB"

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Broadview Networks Selects OneAccess Network's One Series Multi-Service Routers

Art Post ·
HERNDON, Virginia and NEW YORK, September 10, 2013 /PRNewswire via COMTEX/ -- OneAccess Networks, a global manufacturer of multi-service routers and Ethernet access devices, today announced that their One Series multi-service router and gateway...
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Brother Introduces Desktop Scanning Solutions For SMBs

Art Post ·
BRIDGEWATER, N.J. , March 3, 2015 /PRNewswire/ -- Brother International Corporation , a multi-billion dollar leader in technology for offices of all sizes, today announced medium-to-high volume desktop scanners directly aligned to key IT and business initiatives. These new and enhanced devices play an important role in the SMB document lifecycle, increasing efficiency for small and mid-size businesses (SMBs) in industries such as healthcare, retail, education, finance, legal and more. The...
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Re: Samsung Electronics Launches Business Core™ Printing Solutions for SMBs

Art Post ·
This sounds pretty nice, is anyone using this yet?
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Re: Samsung Electronics Launches Business Core™ Printing Solutions for SMBs

VinceMcHugh ·
Art, I have worked with and demo'd many of the individual components, and I had heard that Samsung was coming out with a bundle but this is the first I have seen it. The "Secuthru" Lite is a server less follow me printing, pretty cool. The Google Drive (Cloud App) worked pretty well too. Vince
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Re: New Research Shows Small to Midsize Businesses Are Putting Themselves at Risk for Crippling Data Losses

Art Post ·
Even though this is a press release from a vendor there's some excellent information that we can use!
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

Art Post ·
Comments, would like to hear from others!!!
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

SalesServiceGuy ·
As an independent dealer we are definitely giving away too much Pro Services in the SMB space. We kind of us it as a sales pitch against the National vendors who almost always charge Pro Services. Right now we are starting to give the customers invoice for many Pro Services that we deliver but offset it with a credit, so that they can see it's value. This will set up a future invoice where there will be no credit. We leave it up to the sales rep how he sells the workflow and how much...
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

Art Post ·
interesting...on no commissions for pro-services. What have you seen for the price per hour of Pro-Services from the National Vendors (direct)? Thus what happens when you have almost no margins in a workflow solution? With me, there was only $200 from cost to MSRP with a workflow solution, are you then selling over MSRP?
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

fisher ·
I can charge what I want and get 30% of that.......if I do the work myself.
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Re: NSI Auto Store Installs

Former Member ·
Perhaps you could have engaged your professional services group who would have asked specific questions of the client to determine what their workflow would be and ultimately the configuration of the software. They could have helped you avoid those two issues if they had the opportunity to speak to the client prior to install.
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Re: NSI Auto Store Installs

Art Post ·
Good idea, however I did not want to slow down the sales cycle.
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Re: NSI Auto Store Installs

fisher ·
Honestly, I don't think your customer has a reasonable expectation. OCRing large documents takes time.....it doesn't matter what OCR engine you are using. I played programming NSI for the first time yesterday in our showroom and the small scans I was doing were instant. 20 pages of invoices....not so fast. It is what it is.
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Re: NSI Auto Store Installs

Tom ·
Lots of experience w NSI. First, never worry about slowing the sales cycle - get it right up front. Second, large files always require additional fire power to OCR, I have seen many happy customers after adding addtl OCR engines from NSI. My recommendation is to engage a PS resource or NSI themselves, you will have a happyer customer as a result.
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Re: NSI Auto Store Installs

Kitz ·
Has anyone had experience with NSI output manager? It is supposed to compete with PaperCut?
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Re: NSI Auto Store Installs

Art Post ·
not here
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Re: NSI Auto Store Installs

David Whitten ·
No experience with Output Manager, but have been VERY pleased with PaperCut so far. We have an installation in Phase 1 right now with 19 MFPs, all embedded with PaperCut (prox card authentication), XMedius Fax Server, PSI Capture Intelligent Routing, and DocAudit. Should be interesting to say the least!
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Re: NSI Auto Store Installs

jswinberlin ·
Art: Not sure if this would help but there is a setting in the ABBYY componenet for allow pass through. This should allow the original file to pass through. I'm not sure if this would happen before the OCR process or after. If it happened before, the final product could be appended to differentiate the OCR'd document or directed to a different location.
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Re: NSI Auto Store Installs

Art Post ·
JS, nice, thanx for this
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Re: Centralized Office Copier/Printers Replace Water Coolers As Place To Chat And As Sources Of ...

Art Post ·
Every now and then we need a break from the computer screen. Centralized print/copy devices provide that break. Oh Brother, give is a break!!!!
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Canon Introduces Therefore™ Online SMB, Offering Ready-to-Use Information Management ...

Art Post ·
MELVILLE, N.Y. , Sept. 19, 2016 /PRNewswire/ -- Canon U.S.A. , Inc., a leader in digital imaging solutions, today announced the availability of Therefore™ Online SMB, an information management and workflow application that will help small and medium-sized businesses work smarter by providing a ready-to-use, scalable solution that simplifies content capture and storage while helping to improve business processes. For many years, Canon's winning Therefore™ offering has been used by companies...
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Re: Need Help!! Up Against Samsung X7500GX

Czech ·
Yes to all except #10 and #11. You will need to download one of the apps. https://printingapps.samsung.c...DAD279A25CA13DF94737 They are very solid machines and operate on a low CPC. Rather than comparing specs, functionality and price, I would recommend talking about the recent HP acquisition and how that may affect the availability of parts, toner, etc.
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Re: Need Help!! Up Against Samsung X7500GX

Art Post ·
Already gave the client the talk track of the HP purchase. Ty for this
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Re: Need Help!! Up Against Samsung X7500GX

Art Post ·
I don't see anything in the apps for scan2MS365
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Re: Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" . 

mnchstr ·
Ricoh has a webinar scheduled for tomorrow, "National Kick-Off". I 'm a Savin dealer and really have a hard time staying as a sole source dealer after some of the stuff I've seen over the last couple of years. We're starting to feel like Beta testers out here. I'm not sure if I should be happy or insulted if they try to sell me some of the school districts and counties they've taken from me. We'll see tomorrow I guess.
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Re: Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" . 

Art Post ·
MNCHSTR Word on the street is that those types of accounts that you mentioned are not moving to dealers. PM me for more information if you like
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Re: Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" . 

Old Glory ·
When is the webinar? I haven't seen anything on this but maybe the owner has.
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Re: Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" . 

mnchstr ·
Interesting webinar. It makes complete sense for Ricoh to do this, after all they have been selling hardware and service at dealer cost or below and just shipping supplies to anyone who asks. They finally figured out that they can't actually make any money doing that. I had a direct proposal that said "we don't charge for excessive toner usage (we do) we don't even care how much toner you use". One of the colleges I used to have is paying $0.03 for 100% coverage 12x18 single clicks on a...
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Re: Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" . 

Jason H ·
MNCHSTR, We stopped being a single line savin dealer the day our rep came in after the Ricoh/IKOn merger and said "if you walk into an account that has Ikon you should turn away and walk out. And if you're lucky enough to get in the organization you will get killed by RBS pricing." After that we realized we wanted to take on multiple product lines. We started with Samsung and then went to Kyocera. Kyocera last only about a year or so until we dumped them, and we added Canon. Now we have...
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Re: Four Hour Support for On-Site Service "Does it Really Mean Anything Anymore?"

fisher ·
Our company is known first and foremost for its service. We have a competitor from the next state over who sells the same product line but uses generic supplies and might not show up for 3 days when the customer has a problem. They will quote $0.00 nothing for the service plan and promise the world. They are hard to sell against on price but for every deal we lose to them we probably pick up two disgruntled accounts of theirs.
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Re: Four Hour Support for On-Site Service "Does it Really Mean Anything Anymore?"

Jason H ·
I think it still matters. Fisher makes a good point. A lot of times we may lose based on the price but pick up a couple accounts from the competitor who is doing a lousy job for the customer.
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Re: Four Hour Support for On-Site Service "Does it Really Mean Anything Anymore?"

Art Post ·
I hear you on that, I just picked up one today from that same vendor. But it was for the maintenance portion of the account. Doesn't help me know, since they have two devices that are less than two years old. All I'm stating is that we tout how good we are until we're blue in the face. Maybe we need a list of anti references for those dealers that don't perform good service?
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Re: This Week in the Copier Industry 10 Years Ago, The First Week in May 2008

Larry Kirsch ·
Kindly forward sales article. Tnx
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Canon partners with Fujitsu to host its first cloud application, ‘Therefore Online’

Art Post ·
Canon Australia and Fujitsu Australia and New Zealand have today announced a partnership to host Canon’s Therefore Online workflow and information management solution on Fujitsu’s cloud platform. Therefore Online is an extension of Canon’s Therefore software platform, which is designed to provide a full information management and workflow solution for businesses across various sources of information including paper documents, electronic files, barcodes, email, internet forms and XML files.
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Centralized Office Copier/Printers Replace Water Coolers As Place To Chat And As Sources Of ...

Art Post ·
BRIDGEWATER, N.J., Oct. 21, 2014 /PRNewswire/ Brother International Corporation, a multi-billion dollar leader in technology for offices of all sizes, today released a survey that revealed using a centralized copier/printer can significantly curtail...
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Continuum Adds PCI Compliance Option to Network Assessment Tool

Art Post ·
PCI Module Offers Continuum’s MSP Partners New Revenue Stream with PCI Assessment, Remediation and Compliance Services for SMBs BOSTON – Nov. 2, 2015 – Continuum ® , the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has added a Payment Card Industry (PCI) Compliance Module to its Network Assessment Tool that allows MSPs to easily produce comprehensive PCI risk assessments and offer additional services ranging from one-time to on-going...
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Epson Managed Print Services Wins Silver in 2014 ChannelPro SMB Readers' Choice Awards

Art Post ·
LONG BEACH, Calif., Aug. 20, 2014 /PRNewswire/ -- Epson today announced it has been named a Silver winner for Managed Print Services in the 2014 ChannelPro SMB Readers' Choice Awards. These awards highlight the products, technologies, services, and...
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D&H To Offer Cisco Meraki Cloud-Managed Networking Solutions, Webcast June 24

Art Post ·
A June 24 Solutions Lab webcast, trainings and sales support will help VARs sell Cisco Meraki Solutions, enabling them to cloud-manage their customers’ networks via a single interface. HARRISBURG, PA – June 20, 2014 – D&H Distributing, a leading North American computer products and consumer electronics distributor, announced it has signed an agreement with the Cisco Cloud Networking Group to provide Cisco Meraki’s portfolio of Cloud-Managed Networking solutions to reseller partners. The...
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Four Hour Support for On-Site Service "Does it Really Mean Anything Anymore?"

Art Post ·
Just a short note here. It's COLD here in NJ, going down to 9 degrees or so tonight. At the dinner table tonight my wife told about the Church furnace that had malfunctioned today. Morning Mass meant no heat. MY wife call the service provider that they use for heating and cooling after she arrived at work. MY wife then stated that the service provider was there by 11AM ish, the furnace needed a part and the cost for that part was $1,300. She thought the part may have been pricey but then...
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Field Sales Representative Business End User Sales (ireland)

Art Post ·
Field Sales Representative (Business Print and Scan/Audio Visual Products) SMB End User Sales ( Ireland) Epson is a global imaging and innovation leader that operates at the cutting edge of technology development. We are dedicated to exceeding the vision of customers worldwide through the creation of ground-breaking, high-precision and energy-saving technologies. From printers and 3LCD projectors, to wearable GPS/activity monitors and augmented reality smart glasses, Epson offers an...
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DSS to Host Breakfast Seminar on Benefits of onePoint Managed IT Services

Art Post ·
Reading, PA (PRWEB) October 09, 2013 DSS, a Reading-based company offering tailored data center solutions, IT consulting and more, is pleased to announce two dates for a onePoint Breakfast Seminar later this month. To meet demand and provide extra convenience for those with limited time, business executives and IT staff members of SMB companies have two dates to choose from: October 23 at 7:30 AM and October 30 at 7:30 AM. Both onePoint Breakfast Seminars will be held at the Albright College...
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Konica Minolta Wins 2016 Distribution Partner of the Year Award at Square 9(R) Users Conference

Art Post ·
Konica Minolta Wins 2016 Distribution Partner of the Year Award at Square 9(R) Users Conference RAMSEY, NJ --(Marketwired - October 25, 2016) - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), an information management leader focused on enterprise content (ECM), technology optimization and cloud services, announced that the company has been recognized as Distribution Partner of the Year by Square 9® Softworks. Based on several criteria including revenue and revenue growth,...
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Intronis Voted One of the IT Channel's Best BDR Vendors in ChannelPro-SMB's Readers' Choice Awards

Art Post ·
CHELMSFORD, MA -  Intronis, Inc., provider of world-class cloud backup solutions for  the IT channel, today announced it has earned the Silver Award in  ChannelPro-SMB's 2013 Readers' Choice Awards in the category of Best Cloud ...
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Lexmark unveils new range of laser printers

Art Post ·
Lexmark International has announced the launch of its new four-year guarantee SMB line. Nathan Nayagar, MD of Lexmark South Africa and English speaking Africa, says: “Our newest line of printers helps small and medium companies compete in a big business world. This latest range is well-suited to small and medium businesses that want compact printers with a big impact. Emphasizing Lexmark’s commitment to SMBs, this latest range makes printing effortless with high-quality results that help our...
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Small/Mid-size Businesses Admit Paper Processes Waste Time – 8 out of 10 Pledge to Change in 2017

Art Post ·
Xerox international research reveals nearly half will turn to office equipment resellers for help with paper-free solutions. More than 80 percent of small/mid-size businesses (SMBs) want to cut paper out of the way they invoice, report financials, manage legal and human resource forms, and handle other time consuming processes, according to a Xerox survey . The survey of more than 1,000 companies in the United States, United Kingdom, France and Germany shows respondents expect to make the...
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Smart Managed Document Print Solutions from OKI Europe provides new opportunity to SMBs to cut costs

Art Post ·
OKI Europe's strategy enables print savings of up to 30%, as companies struggle to make the most of the information explosion Egham, 8th October 2013 - OKI Europe Ltd launches Smart Managed Document Solutions creating a major new opportunity for SMBs to cut costs through enhanced print and document management. "OKI can help today's SMBs meet the tough challenge of exploding information growth," believes Javier Lopez, senior manager, services and solutions, OKI Europe. "Until now, the Managed...
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Samsung Announces U.S. Availability of BusinessCore Printing Solutions for SMBs

Art Post ·
RIDGEFIELD PARK, NJ – February 4, 2014 – Samsung Electronics America, Inc. today announced U.S. availability of its BusinessCore Printing Solutions for small and medium sized businesses (SMBs). Designed to increase workplace efficiency through easy-to-use, serverless printing, Samsung’s BusinessCore Printing Solutions enable SMBs to meet specific document handling, output management and print accounting needs, while delivering robust security, maximizing productivity and minimizing...
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Samsung Electronics Launches Business Core™ Printing Solutions for SMBs

Art Post ·
SEOUL, KOREA- Samsung Electronics today announced the launch of its Business Core Printing Solutions for small and medium sized businesses (SMBs) to increase workplace efficiency through easy-to-use, serverless printing. Business Core Printing Solutions enable SMBs to meet their specific document handling, output management and print accounting needs, while delivering robust security, maximizing productivity and minimizing expenditures. “Our Business Core Printing Solutions were developed in...
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Samsung intros A3 copiers for SMBs in Asia

Art Post ·
Innovative printing technology increases business productivity and efficiency News  | CIOL Bureau   SEOUL, KOREA: Samsung Electronics Co. Ltd unveiled its A3 mono and color copiers for the Asia market. The MultiXpress CLX-9301 color series...
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Samsung shares how important MPS actually is to its business

Art Post ·
Samsung’s general manager of print, Mark Ash, spoke to PCR about its new printers for enterprise, and what they mean for suppliers. 1. It seems you’re mainly going after the enterprise market with this? Why is that? We have been well covered in the SMB market for many years depending on the time of year we are usually first, second or third in terms of market share in the A4 space. We are the fastest growing vendor in the A3 space, we entered SMB and have been delivering phenomenal growth...
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Scan to Cloud Solution for SMB

Art Post ·
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