Tagged With "Managed print service"
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Need Help for Print Solution!
I would look into Fabsoft's Reform Print Driver. It captures the print stream from the user's application and allows you to apply "rules." I don't know if it will do what you need but it is where I would start. I don't remember how much it is but I do remember that it was cheap. www.fabsoft.com Greg Levita (973)767-2100 ext. 505 gregl@fabsoft.com
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Re: Need Help for Print Solution!
We called fabsoft and they stated the retail was $3,200, this will not work any other ideas like untilizing an automatic print2file like ecopy and the automate the print process?
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Re: Need help with Pay for Print Solution
John, I don't know if this is still a live issue for you but I thought of you while reading up on the Fiery Controller Option for the C2800/C3300 and the C4000/C5000. In an FAQ Document under wireless printing options it states, "When printing from USB removeable media, the Fiery will print Postscript and PDF File formats. If the Fiery has internet access and the Native Document Conversion option (i.e. EFI PrintMe) then you can also print native Microsoft Office Documents from your USB..."
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Need Help for Print Solution!
I can't think of any way to duplicate a page (that's not just a driver/print setting/printstream issue, that's wholesale re-creation of a page) without getting a package that will do much much more (and cost more than you want to pay). How about setting up two printers with different default settings and having them print twice? If they aren't willing to pay, they either need to be willing to take extra steps or relinquish this request.
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Re: Need Help for Print Solution!
Will not work, cause document then needs to be stapled. I do remember that in most printers, you can set a feature where the printer will make a copy of the page that was sent, is this still true in most printers?
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Re: Need Help for Print Solution!
Yeah, most printers have a setting in their menus where you can tell it to always print 2 copies of anything they receive. It'll pull them both from the same tray though and probably wouldn't finish them.
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Re: Print Audit $50 August Gift Card Winner is .....
GMAN wins the gift ard for September, GMAN please PM me wih your address so Print Audit can send you your gift card!! New Members: 71 Total Hours Usage: 273 Print4Pay Hotel Message Board Top 5 Posters GMAN 23 Neal 22 JasonR 11 Old Glory 9 Top 5 Topic Starters Neal 8 jswinberlin 2 dfrazier 2 GIntel 2
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Re: Need Help for Print Solution!
Well, I figured out a temp work around. 1. Customer prints invoice to ecopy. 2. While in ecopy, customer makes a copy 3. Customer then slects print, (RPCS driver) 4. Customer selects customized RPCS print IKon we set up. 5. Customer hits ok. Two part form is printed from printer, canary is pulled from second tray, white is pulled from first tray and then stapled. These are work orders that service techs will take in the field with them. Problem is customer states he does not want to use ...
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Re: Need Help for Print Solution!
So this effort is eliminate "carbon copied" work orders for service techs? What is wrong with the print "workflow" when the software application that generates a service form cannot be configured to print two of the same item? This is not an easy "printer-centric" fix. The application needs to either carry this information to the printer as part of the job or you must have some print-based software (Planet Press/Dataworks) telling the printer what to do. At this point, what other problems...
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Re: Need Help for Print Solution!
Does anyone know of a low cost solution? Meaning uder $1,000 that would make the system print and staple??
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Re: Color MFP Trends, Tactics, etc
I'm with Art. I think the A4 systems are in the market to stay and soon everyone will have them. Samsung will also have A3 systems within the next 18 months to be able to offer them with the A4's on bids and tenders. We shouldn't forget old HP when we have this discussion...they still collect more clicks in NA than any other manufacturer and they are seriously getting into the managed print business. It seems to me it is going to come down to who is going to gaurantee the client the toner on...
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Re: Color MFP Trends, Tactics, etc
I think this is the big change over the last 15-20 years. If you think back, there was a time that you could buy an "off-brand" (not Xerox, Canon or Ricoh) and be really disappointed. They just wouldn't do the job. That's not true anymore, at least for level of machine 90% of office users need. Sure, we may beat the other players on some specific uncommon features, but if they just need a MFP to copy/scan/print, you'd be hard pressed to find one that couldn't accomplish that.
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Re: Embeded Print Director/PCS 6.0
Ok I got the Java and the print director embedded installed fine. The customer wants to be able to track scans and fax also. According to the jobs list I did not do any scanning though I know I did. I found something the referanced an "Enhanced External Counter SDK" but cannot figure out where to download. Ricoh says it is part of the Java card. In the Administrator tab I see an option for this "Enhanced External Counter" but cannot see where to turn it on as it is greyed out. Ricoh has not...
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Re: Embeded Print Director/PCS 6.0
I'm gonna cc the guys at print audit and I'm sure they'll have an answer for you. Today is Canada's Thanksgiving!
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Re: P4P member: Allegheny County signs 5 year contract with Amcon Office Systems
This is an excellent example of why Dealers should be aware of their manufacturer's Environmental initiatives and be able to speak intelligently about 'sustainability.' Ricoh does a great job in this area, as well as XEROX and Konica Minolta. You also see more discussion on 'environmental benefits' in Managed Print Services strategies.
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Re: P4P member: Allegheny County signs 5 year contract with Amcon Office Systems
Gman - Your absolutely right...Green Initiatives have always interested me and from a financial perspective they are great investments right now for stocks. Art - Thank you -- this was the most competitive and nail bighting 4 months in my career so far. Being government this bid had to go out to the public. The bid requirements were 50 pages long, and the time spent in dotting I's and crossing t's was insane. Every company who sells copiers bid in the Pittsburgh Market. Everyone body who...
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Re: Need Help for Print Solution!
they are typically user customized in the application. For example a law firm printing to an HP 4000, when they print a letter it's always in dup or triplicatel; right? So the program is set up when they select to print, a letter that they get: 1. a print on letterhead 2. a print on plain paper 3. a print on colored paper 4. an evnelope. I always run into this when replacing printers, because it never is configured to do the same thing, and i have like 30 legal secretaries wanting to kill...
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Re: NEED HELP QUICK --- SINKING SHIP
Ouch, that's a tough one. If it's really a proprietary system, there's probably no chance of a converter being available. What's the actual file format? Does it save in an an autocad format? or HPGL? Secondly, why do you need it to be PDF? If it's for printing to a ricoh wide format, could they use a PDF print driver to drop the file into a folder for the Rioch to grab it from?
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Re: NEED HELP QUICK --- SINKING SHIP
Jason -- no the goal it to print a version of an 11 x 17 drawing and scale down to a letter size document. My PCL and PS3 driver is not reading the lines on the drawing as an image. I posted for a colleague so who just joined so I am not sure of the file format, nor am I familiar w/ this application. 2nd part yes -- they could do that -- that was a quick work around that we did - but was unhappy with the amount of clicks that it had to go through. They have a CANON that does it no problem.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
A customer was demo'ing a canon color copier with fiery in their office. I stopped by on the second day to check to see how everything was going. The office manager asked me if there was any way that images or pictures would just randomly print off the hard drive of the system. Apparently, some very explicit images had been printed on the copier right before I got there. Rightfully so she was absolutley furious. I explained that the pictures had to have been printed by someone in the office.
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Re: Weekend Industry Notes from 11/08/09
Not correct, this is an A4 device only and will not print 11x17 click here
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
I customer once called me to ask for the "White Toner" for their copier. I told them that their copier only had black toner, but they wanted white toner to print on black construction paper.
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
Tokyoamsterdam: Japan's Canon plans to buy Dutch copier and printer maker Oce for 730 million euros ($1.09 billion) as it tries to return to growth after the global downturn and fight rival Ricoh. Copier and digital camera maker Canon and Oce said in a joint statement on Monday that Canon intends to offer 8.60 euros per share, or 730 million euros, for Oce's outstanding shares. Canon's offer follows little over a year after Japan's Ricoh, the world''s largest copier maker, bought US office...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
GIntel did a good job of summarizing the list. It seems to be a good fit for Canon. They gain additional distribution in 32 countries, add what is arguably the BEST wide-format and production print engine producer and it only costs them $1.1B? Nice Job.
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Re: Competing Against Igen, Indigo, etc
The growth is on the very high end and the very low end in the this business. I would tend to think that it's not long before the copier manufacturers attack the extreme high end in years to come. As being "GREEN" becomes ever more popular to save paper, I think copies, and print clicks will move downward, thus forcing the manufacturers to capture more high end placements.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
I received a telephone help call from one of our clients who had a malfunction code on their new copier. To clear these malfunction codes it’s usually a case of opening the front door for a few seconds and then closing it again. I asked the client to do this and then come back to the telephone. He returned a few moments later and asked “now what” I asked what happened when he opened and shut the front door, did it clear the code. “no’ was the reply, “it just got colder in here” He’d opened...
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Re: Questions about Xerox's MPS Offerings to SMB Customers
Hey Art, I have not heard of the XPS program. But Xerox has alot of flavors of MPS, thats for sure. So far it looks like Xerox has a well developed direct-to-enterprise MPS program through Xerox Global Services (XGS). This has been around for a while, but they recently "announced" it as Enterprise Print Services (EPS). Four components: - Office support - Remote worker/device support - Production and mailroom support - External doc procurement (outsourcing) Its pretty all-encompassing. Thats...
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Re: Scan in One City, Print in Another
I think you can scan to email on one machine and have the recipient machine setup to print the incoming emails to that address. Kind of like faxing - but scanning instead!
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Re: Scan in One City, Print in Another
Assuming that they're on the same WAN & that it's a Ricoh system, you can set it up to Scan to FTP, but instead of an FTP address, set the destination as the IP address of the printer they want it to print on. This also works great if you have a customer that needs to make color copies but doesn't want a full color MFP. You can color scan to FTP on the MFP and set the destination to a color printer, resulting in a color copy.
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Re: Scan in One City, Print in Another
CopyFax Jax. I think the ouput will look like an email with Headers, etc. txeagle24. All copiers are on the same WAN. I am quoting a Toshiba but I will test your suggestion. Thanks.
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Re: Scan in One City, Print in Another
I am thinking of using software to watch a file folder. This software can be assigned instructions to automatically print incoming files. I really appreciate your detailed response.
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Re: Scan in One City, Print in Another
Just use eCopy ShareScan. Every eCopy 'bundle' has a 'Scan to Print' connector - scan the job and select the MFP/printer you want to send it to. Simple - why re-create the wheel with manufacturer-specific workarounds?
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Re: Scan in One City, Print in Another
Good suggestion but expensive for a 20 copier install. ShareScan is a hardware add on level of technology to support and maintain that I was hoping to avoid. I was looking at eCopy Paperworks but this law firm has approx. 500 PCs. At around $180.00 per workstation this gets very expensive. Plus I am unsure if the law firm would move away from Adobe PDF. In the end, for me, for this quote, eCopy Share Scan is likely the best solution. It gives me a single solution for the required features of...
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Re: A4s and Single Function Laser in MPS
My first thought is that your post has a lot of jargon in it I don't understand. (I'm directly responsible for MPS, so it's not that I'm unfamiliar with the terms). When Art can't understand your question about and industry he's been in for 20+ years, it's time to back up and re-write . Secondly, regarding your questions about placing supplemental A4 MFPs around, it all depends upon the customer. I have some customers that have central MFPs and NO additional MFP capability. I have others...
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Re: Scan on MP171spf and Print on SPC420DN
You can have it scan to a folder and then have a program or script monitor that folder and tell it to print to the printer. I don't think it can be done via email unless you are using the C420DN-KP. There has been alot of discussions about this on the forums as of late. Can anyone provide the exact solution that monitors the scan folder and then sends the document to the printer?
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Re: Scan on MP171spf and Print on SPC420DN
I am trying to get this going in the office and I am having an issue with the setup. What needs to be in the server/user name/password/path fields? Please let me know what you have used to successfully "scan-to-print" via FTP.
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: What is your definition of Managed Print Services
Managed Print Services is the managing of a clients single-function laser printer devices.
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
It will be interesting to see how long they stay in the A4, Fax market. Their faxes have tended to be a more premium product and we see them being replaced by MFP's from tier 1/2. Not much else for them to do in the print market.
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Re: I need everyones opinion on this!
When I was at the Print on Demand Show in Boston, I saw the Sharp box and at first glance it looked like a Ricoh! Now, today I got to see it again. Is everything the same except for the engine, even the engine seems similiar, it it wasn't for Ricoh having the toner on the lower left. I'd swear this was a Ricoh box. Art
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Re: PostScript Vs Fiery
I agree, processing on the machine has advanced to the point that getting a Fiery is not a necessity. You may still encounter times that it is. If you need Pantone, you must have a Fiery. If you want to expertly adjust colors, you must have a Fiery. If you want to swap back and forth between "Pleasing Color"(when it doesn't matter what red it is, as long and it looks red) and "Accurate Color" (when it doesn't matter if it looks good to you because it's not their logo's red), you need a...
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Re: Questions
I would like to hear from anyone that has some insight on the new Bizhub color production 80 PPM system. I heard from a customer that they were shown this unit in a "behind the scenes" preview at Print 09 and that KM would be launching it this spring. From what I gathered, they beefed up the g/m² , changed the feeding mechanism, tighter registration and would share the accessories as the b/w 1200 unit. Very curious to see where it is positioned relative to Ricoh's production products.
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Re: Questions
I saw the demo at Print '09...this unit is completely new from the ground up and is going to be the first of a new line...not considered a PRO series at all and will be competing with the heavy hitters in the produciton print arena.
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Re: MP 6001 print driver issues
That sounds like several cases that I have worked. You should call the Software and Solutions team. We have some ways of looking at the print drivers and print steam that can determine what the actual problem is. From what you are describing, the ERP system is not fully PCL compatible. The functions that are not showing up are driven in the Windows section of the print process. That is what usually is the case and sometimes the driver needs to be looked at, sometimes the application. I would...
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Re: Where Do You see the Copier Industry in 5 years????
good stuff, hope to hear more from you soon!! Hope things in Maryland are good for you!! Art