Tagged With "Managed"
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Re: Ricoh MP 401SPF Spec Review
Can you expand on Distributed Scan management? I am use to the idea of creating one touch buttons or templates on the copier control panel to enable scanning or workflows. How is this different? Or is it just marketing?
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Re: What is Print and Imaging as-a-Service?
This just sounds to me like Facilities Management under a different name. Facilities Management is the practice of setting up a printing operation within a company as a service to the company. The people operating the equipment are employees of the Facilities Management company not the corporation. It is buying the apples, not the tree taken to the extreme. It's not uncommon that all postal services are packaged in as well. As far as MFP seat licensing...I don't see it ever coming to pass.
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Re: What is Print and Imaging as-a-Service?
Old Glory ty for the comment. Yes, Facilities Management could be just a different spin on an old theme. MFP seat licensing would solve many issues that we have with selling the customer a traditional finance lease.
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Re: What is Print and Imaging as-a-Service?
From my understanding, "per seat" billing isn't designed to overcome leasing objectives. It's designed to add additional revenue in deals through Managed IT Services, which uses per seat billing. Both products get amalgamated under a single solution with a single invoice based solely on the amount of employees that require the service. For me, the big question is who pays for the equipment? Can a dealer really support financing/purchasing a large volume of MFP's and putting them out on 1 or...
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Re: What is Print and Imaging as-a-Service?
I've heard of dealers doing seat licensing on smaller tabletop printers for MPS accts but not for larger MFP's. I've heard this being done in the Chicago Metro market place. Chicagoland adopted the MPS programs real early & the BTA dealers have really penetrated the market in a big way by now. The dealers are now fighting to differentiate themselves & offer something different & this seat licensing seems to be the new buzz. I never heard of it being done in any other geographic...
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Re: What is Print and Imaging as-a-Service?
I definitely see per-seat billing for MPS in the near future for the more progressive dealers with one huge benefit being that under such a program the goals of the dealer and client agree a aligned, because both benefit from less printing. It will make sense for dealers that have successfully transitioned from a transactional business model dependent upon hardware placements to a services business model where the priority is growing recurring revenue. I could even see hardware being bundled...
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Re: Jon Langdon with DocuWare Chats about Dealer Value with Version 6.8, DocuWare Forms, Mobility & SMB Adoption
Hi Art, The DocuWare ad on the far right side still has a “squashed” look to the graphic when viewed from my PC. The other vendors’ ads appear in proportion. [cid:image001.png@01D131C4.17A363F0] No banner ads from any vendor appear when viewing on an iPhone. Kathy
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#MPSisChanging "The Top 100 Summit = MPS Olympic Event"
#MPSisChanging, everything changes, technology and innovation leads us to rethink what we've done in the past and how we might be able to gain the competitive edge and increase profits in the future. Me, I'm an old dog in this industry,...
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5 Reasons Billing by Seat Could Change Everything
As an Managed Print or Managed IT Services Dealer providing MPS you have noticed that the times are changing. There is an all-out war for the management of printers, pages and other network assets such as desktops and servers. Margins on traditional billing models are under pressure. What is a Managed Print or Managed IT Services provider to do? Change the game by billing by seat instead of by page or individual network element. Here are the top 5 advantages to PSB over traditional Cost Per...
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Optimize document-based company processes by defining clear rules with DocuWare Workflow Manager
Last week I reached out to our friends from DocuWare for part three of this five part series about business workflow. Optimize document-based company processes by defining clear rules with DocuWare Workflow Manager. This DocuWare module employs a high-performance graphical user interface enabling you to easily create and edit workflows. There is no need to pay for programming: develop simple to highly complex processes by using easy to recognize symbols. You assign employees and...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of January 2006
It's Super Bowl Week! Denver or North Carolina? I'm picking Denver because of experience and their awesome defense. Take some time and review the threads from ten years ago. Re: NCPG gets DMAP6 Cost Boston Mike · 1/24/06 8:55 PM Worked on my end at work and home. How does one sign up for this and are Jewish Temples allowed? Thanks -=Boston Mike=- Theo's back and you are all in BIG Trouble! Reply Re: NCPG gets DMAP6 Cost Old Glory · 1/25/06 9:11 AM The...
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How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
In advance of our Print Analyze App (smart phones & tablets) that is scheduled for February 9th & February 15th , I asked Jean Francois LE BRIZE to provide me with the same story that he told me at my first webinar a few months ago. Below is the blog from Jean: Thereis not a lot of software aimed at the salesman in the Imaging business. Among them, PrintAnalyze Full. PrintAnalyze Full is a cloud solution: the Salesman can perform audits, retrieve meters, calculate a...
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Jon Langdon with DocuWare Chats about Dealer Value with Version 6.8, DocuWare Forms, Mobility & SMB Adoption
As paper based documents decline, I would expect that digital documents will increase, nothing scientific here, documents will never cease to exist! Office Equipment Dealers can and should be the stewards of those digital documents, either by selling document management software or enabling clients with Managed Document Services. I had a day of down time at the end of the last quarter and was able to catch up with Jon Langdon who is Vice President Product & Development for DocuWare. Jon...
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Ten Questions for Timothy Sutter COO of DocuWare
Every now and then, I’ll get the chance to speak with some of our P4P Hotel Partners. With many dealers continuing to offer additional services to their clients, I thought it would be a great time to hear from DocuWare. A few weeks ago, I...
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Workflow is Nice and Provides a Ton of Business Benefits "Part Two"
It's my pleasure to introduce our first quest blogger for "What is Workflow?" Doug Gruver has been doing this Document Management/Workflow longer than I've been doing copiers. For me, Doug is my "go to" guru. Enjoy! Wikipedia has several definitions of “workflow” – look it up. https://en.wikipedia.org/wiki/Workflow Workflow Management is the sub-definition that best describes what we in the it/content management business call workflow.
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Ricoh MP 401SPF Spec Review
With out much ballyhoo, Ricoh introduced two new A4 (can't scan, print, copy or fax 11x17) Black MFP's. The Ricoh SP4510SF and the MP 401SPF. It's my understanding that the difference between the two devices is that the SP4510SF...
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Beyond the Breach: General Data Management Considerations
Much of the news related to information governance has related directly back to security and data breaches in recent years, and for good reason as a wealth of organizations have fallen victim to theft and exposure in that time frame. First and...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of October 2004
The Boston Red Sox win their first World Series title since 1918—and break the "Curse of the Bambino"—by beating the St. Louis Cardinals 3–0 in the fourth game of the 2004 World Series of baseball. Konica Minolta Launches the...
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What is Print and Imaging as-a-Service?
Print and Imaging as-a-Service (PlaaS) is an all-inclusive service including the provision of hardware and print management services without Customers having to own or lease any of the equipment or associated software. PlaaS moves operational...
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Position Yourself as the Print Assessment Guru
Do you feel that you're the one of the best at selling MFP's & MPS? Do you consult more to the end user and then let the customerpry the orderfrom you? Are you consistently producing print assessment reports for customers that have an ROI? If so, you need to add this weapon to your arsenal. In your territory look up the 10 largest CPA firms. Once you have them, be prepared to make the calls to success! CPA firms rely on selling their services. They have...
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Leapfrog Managed Services from Muratec
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The 3D's of Selling Managed IT, Copiers and MPS
During the last three years I've been delighted to help rookies/newbie’s or whatever you'd like to call new people that are breaking into Managed IT, Copiers and Managed Print Service industry. I'm not a manager or owner (was an owner...
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Top 5 Copier & Printer RFP's for Second Week of May 2014
I'm thinking I may make this a weekly blog. If you don't get the chance to check the blogs that often, you can subscribe to this thread and when I post up a new RFP you'll receive an email within minutes. Interesting that two of these...
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31 Ways to Garner Net New Copier & Managed IT Business # 11 of 31
I had a few more of the tips on how I use linked in, however, I had a computer crash and the file I was worked from was not saved to my dropbox account, nor did I have it backed up! Thus, I did have an earlier version without the Linkedin tips. Here...
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5 Really Cool New Features with Docuware 6.6
For someone like me, who has been a copier geek for all of my copier career, the insight I received the other day from Steve Behm, Vice President Sales, Americas, about the pending upgrade of DocuWare 6.6 was awesome. As many of you...
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If I Were King of My Sales Department
Since, I've had so much time in the trenches, I've seen many sales people, and sales managers come and go. I understand that many Sales Managers are some times handicapped with what they can and can't do. But, If I were King and I had...
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Why Do Copier Reps Want to Push Document Management to My Company?
Document management is becoming a bit more popular as some systems have come down in price enough for smaller businesses to be able to afford. With every technology, there is a push to get new clients. Document management is no...
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BTA EAST Grand Slam Event Review
It's about the Vendors. Thus, I'd like to focus this blog about the Vendors who support the BTA Channel and the Print4Pay Hotel. The BTA East Grand Slam events is one of my favs!! No need to fly, a short three hour drive and...
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Shout Out for Protected Trust
As office equipment dealers continue to evolve and change with the times, many office equipment dealers are looking to add services for their legacy accounts. Many office equipment dealers are positioning themselves as a managed service...
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Major Managed Print Service Provider Reports 12 Million Stolen Pages!
Major MPS Provider Reports 12 Million Stolen Pages! Call da Cops!!! "Major MPS Provider Reports 12 Million Stolen Pages"! Crime Scene Investigation: "This is the city. New York, New York, I work here...I'm a cop" It was Monday July 18th,...
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5 Reasons Why Managed IT Makes Sense To New Copier Reps
So, the first one everyone knows, hey we're already in the office servicing the account for copiers. Our service and support is excellent and we are a valued service provider. The second reason is also a no brainer for most companies. One...
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TEN THINGS EVERY DIGITAL EQUIPMENT SALESPERSON NEEDS TO KNOW
This is a "blast from the past" blog that Scott Cullen ran almost ten years ago. Scott and I have known each other for many years and I'm a big fan of how he covers the imaging industry. Scott is now the Editor of "The Week in...
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31 Ways to Garner Net New Copier & Managed IT Business
Finally!!! I've put the master piece togther. 31 Ways to Garner Net New Business, and I'll be posting one of these per week as Premium Content once the New Year of 2014 kicks in. But in the mean time I've started a topic on the P4P...
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31 Ways to Close More Sales (#17 of 31)
I tell you some of the stuff that I'm reading about selling is......stupid! I agree that selling, and prospecting has changed, but when presented with the opportunity to sign the order...., well we need to get the order signed or not get paid....
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Where's the sizzle for selling Managed IT or BDR (backup Disaster Recovery)?
I've been thinking about this for the past week or so. Where the frak is the sizzle for selling Managed IT or BDR (backup Disaster Recovery)? Selling Managed IT and BDR is boring!! As my wife states "it's a real...
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An Interview with the KING of MPS aka Greg Walters
Six months in the making and I finally had the chance to offer up some questions to the King of MPS aka Greg Walters. I'm thinking it was six years or so ago that Greg launched his "Death of the Copier" blog. Greg was in the MPS business...
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Managed Print Services in the Wide-Format A/E/C Space
Thought I would share this email from Joel about MPS in the AEC wide format market place. Joel is an active blogger, has more than 40+ years experience in the wide format industry and writes his own blog @ Reprographics 101....
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Top Ten Reasons to "Find Your Workflow" & "Managed Print Summit"
No slipping, no sliding, no scraping frost or ice off the car windows, no bundling up to take out the garbage, no getting the driveway plowed in, no walkin the dog when it's below freezing outside and these are just a few reasons why it...
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31 Ways to Garner Net New Copier & Managed IT Business #4 of 31
Socialize Yourself with Linkedin All of these points below will establish yourself as a person who is knowledgeable with the industry that you work in. Thus over time you will be considered by your customers and prospects as the resident...
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Top Three Value Points for Print Audits New FM V3
Value...the regard that something is held to deserve; the importance, worth, or usefulness of something. As sales professionals we always strive to present value to our prospects and customers. It's the value of what we bring to the table...
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5 Proactive Paths Nex Gen Sales Reps Use To Grow Their Sales Revenue
A proactive sales rep is the kind of individual who's always looking into the future in order to be prepared for anything. A successful sales rep exerts self-discipline to be proactive on behalf of their prospecting efforts. This is in complete contrast to the reactive sales rep, who's constantly chasing opportunities; as their sales funnel walls come crumbling down around them as they bitch because marketing or business developers aren't providing them enough leads. Successful sales reps...
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5 Predictions for 2017 About ECM and the Future of Digital Documents
5 predictions for 2017 about ECM and optimizing workflow processes.
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Want To Win More and Assess Less? 2016 Assessment Essentials
Are you new to Managed Print assessments or are you a seasoned veteran looking to raise your “A” game? Either way it’s a good idea to make sure that your assessment practice is better than the folks you are competing with. There is an all out war for pages and a solid assessment practice can help ensure that you win more business with better profits. Below are 6 great focus areas to help you wow your customers and win more business through assessment selling: 1. Document your assessment...
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5 Reasons Why Leaders Of Copier Dealerships Should Have Strong LinkedIn Profiles
More and more C-Level executives are becoming increasingly aware and comfortable with their own thought leadership style and their ability to reach more people than ever. LinkedIn has become the channel to share insight, expertise and knowledge. In the growing digital world, social media outlets allow companies to be perceived as interactive and relevant to prospects and their clients. There is a demand for a more personalized message from companies, especially so from C-Suite leadership and...
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5 Reasons Why Leaders Of Copier Dealerships Should Write Blog Posts
Dealer principals and executives must keep up with the evolving business world to stay relevant and competitive. Employees, vendors, clients and potential prospects look to the top to communicate with you to foster trust and help them feel invested with the brand; your company. Show them you’re ready to have conversations by putting a voice behind your organization’s leadership. As a sales and marketing tool, blogging is all about reaching out and talking to the right people in a meaningful...
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Sales Managers... Eliminate The Number One Roadblock Keeping You From Recruiting Top Sales Reps
For sales professionals, LinkedIn has become the single best platform to build personal brand awareness and drive thought leadership to help facilitate building personal business relationships. Of course, this all starts with how you position yourself on LinkedIn. Positioning yourself is not bragging about how great you are. It is positioning yourself in the eyes of your clients. What is it you can do and provide to help them? Well this got me thinking........ How can V.P. of Sales and Sales...
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This Week in the Copier Industry 10 Years Ago (First Week of November 2007)
Every now and then I like to include a few tidbits about sales for everyone. Ask yourself, "what makes you unique and different?" from the other reps in your geo area. S uccess comes home to S. Jersey Copier Dealer! 11/5/074:14 PM accounts with 400 of the state's 600 school districts. But in 2004, Stewart was acquired by Global Imaging Systems. This year, Xerox bought Global, which lost the right to sell Savin. KDI "could never get authorized [to sell Savin copiers] because of Stewart,"...
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MSP's "FREE ASSESSMENTS" are you Kidding?
Some Managed Service Providers believe that giving things away will lead to sales. Why do some Managed Service Providers give away technology assessments? Who was the consultant that charged these service providers a fee and then told them to give away their services? Or was this decision self-inflected? Are they convincing themselves a “free assessment” as an application process towards acquiring customers makes sense? Simple Answer It does not. It cost Cents and lots of them. Don't be the...
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MSP’s Saying No to some, is the Reward to those you say Yes to.
Coming from a background in sales, and growing up in the imaging channel, I admit that saying "no" seems, well, stupid. After all, in the copy/print hardware world, if the price for a new product was a problem, you could always sell used. And if it wasn’t in the budget, they could rent or lease. Everyone with a checkbook and a heartbeat was a prospect, and your job in sales was to sell them something. One of the first things I learned in delivering managed IT services is this: “Delivering...