Tagged With "dealer"
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team
Geesh, you're a quick learner!! Didn't you just hook up with BEI a few weeks ago?
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team
Proud to be the first to wish you all the best!
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team
Thanks JF
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Re: Imaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team
Thanks Art, today you gotta be fast
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
Special thanx to Ray for letting us post this blog today Water, what's wrong with water? There is still growth in print, just not in the SMB or Enterprise markets. I'm in the trenches every day and you're correct. There's no more excitement with mfps. They all do the same thing, they are all reliable and when push comes to shove, all we are doing is stealing clients from each other. Growth for companies like Ricoh, Konic a Minolta, Canon and Kyo could be robotics. Robotics could mirror the...
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
Who is this guy, is he a consultant?
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
https://www.linkedin.com/in/raystasieczko/ good guy, been posting his stuff for quite sometime
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Re: Konica Minolta Acquires More Than Just Copier Dealers
Muratec Dealers should also be in a good place. I just spoke to my rep who was in the meeting this afternoon and he said we should now have full access to everything Konica - production print, wide format, IT etc. Im pumped about this
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Re: Konica Minolta Acquires More Than Just Copier Dealers
Attached is the letter I received from Muratec Marketing
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut
I do like the control that the dealer has with Print Audit as well as the pre-sale MPS tools if you are one of their Premier dealers. But, turning on various rules in PaperCut is MUCH easier than in Print Audit/PCS Director or other similar products in our industry. Additionally, it works extremely well in environments in which Mac workstations are present, & their embedded (PaperCut MF) software works with most product lines which makes it easy to integrate if a client has a mixed ...
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut
Great Article! Of course I am a bit biased... I'm not sure if the reader who commented is familiar with the standard rules available in Print Audit 6/PCS Director. They exist under the Printer Profiles section and can be implemented across the board with a click of the mouse. These basic rules address color usage, duplex print as well as limits on pages of print. By definition the basic rules apply across to board to all printing (subject to that Printer Profile). These rules are also MUCH...
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Re: Top Ten MFP Copier Industry Predictions for 2015
I really like number 4, and I believe #7 is going to happen sooner than we expected. I hold out hope as well.
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Re: Top Ten MFP Copier Industry Predictions for 2015
Not liking the Kyocera part of #4 at all. On the other hand really liking # 10 Add: Color equipment will become more prevalent with costs of color equipment continuing to drop and coming more in line with monochrome.
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Re: Top Ten MFP Copier Industry Predictions for 2015
5) - Canon bought a very large stake in one last year (Therefore). Locally hosted or cloud based.
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Once launched It looks like we will be able to order the NEW BW series machines with the smart panel factory installed , I'm guessing no rebate on the 03 color series. Has everyone done a lot of these smart panels?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
I order the Smart Op Panel with almost every one of these I sell and get nothing but rave reviews. The only exceptions are with customers that are using or considering using embedded solutions since Ricoh has yet to tell us that embedded solutions will work with the Smart Op Panel.
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Out of all the units I've sold I've only ordered the smart op panel 3 times. So, if I'm hearing right, the new 03 series of black systems will have the smart op panel that is unlocked? meaning no browser unit is required and it will be a true android tablet?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Where did you hear that? My guess is that it's the same as the one that is available for the MP3353 series.
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Honestly, haven't seen any benefits to it. Fluff. We put one on a showroom machine and that's it. If anything it was buggy and un-impressive. Why would I spend the extra money to install it? What am I missing?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
We have probably put it on 3 machines since it came out and the funny thing was it was our sales rep who is almost 70 years old. He loves that panel. My younger guys could care less it seems. King of backwards in my mind. I haven't quite found the practicality of it other than making everything "look" like a tablet. If they could make it as functional as the new Samsung 10.1 tablet on the MFP's it may become more practical. Just my $0.02
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Wow!! 70 years old and still selling!! That's awesome, that means I have a lot of time left
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
Yes that means I have a lot of time left as well but I wouldn't wish this guys work ethic on any sales manager. He is the laziest person I have probably ever managed. He is pretty much just wasting oxygen in my office. He is a straight commission employee and a pain in the a$$. We put him on straight commission and let him do what he wants in a very rural territory because we are 99.9999% sure he is going to sue us when he quits or is fired. He has a long history of lawsuits against...
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
I've yet to see these in the Canadian market. When did they get launched in the US?
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Re: Copier Dealers Need to Embrace the "Next Big Thing"
"For me, it's too much work for too little pay-off." Agreed. This small sales are great as positioning, but at the end of the day I want the MFP. Good article!
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Re: A Morning With Darrell Amy of Dealer Marketing Systems
You can download Darrells presentation here https://www.p4photel.com/clip/ma14amy-pdf
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of April 2004)
I will be out of the office starting 04/23/2014 and will not return until 05/13/2014. I will have limited email access, if this issue is urgent and requires an immediate assistance, please contact Eileen at eileen.cleary@tabs.toshiba.com. Thank you. This message (and any attached files) is secret, confidential and proprietary and is intended solely for specific addressee(s). If the reader of this message is not the intended recipient, please notify the sender immediately by reply email and...
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of January 2005
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
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Re: Tell em Columbo Sent You!
I would ask him - Who else are you going to involve in this process. If he mentions the name of the owner’s company, ask how do you know him. You may need to ask a follow up question to get to the owners name. If he does not mention the owners company don’t bring them up, you may end up putting that company in play. You never know how well he knows the controller. I might have 1,000 linked in connections, some of them I may not think of using. That’s my advice
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Re: Tell em Columbo Sent You!
I agree with dr print. I always ask who my competition is and I know them well enough now to ask which rep it is. I've found lately with one company the owner has been traveling on appointments with a new rep. I've been using this to our advantage as the owner of that company is quiet an aged fellow that knows little about our industry anymore. Find out who your competition is and if that company is listed, ask how they came about selecting them (since you mentioned the incumbent is out).
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Re: Tell em Columbo Sent You!
Art, I would not ask that question. They may not be in the deal and you do not need another competitor. I might ask however how important relationships are. That will tell you a lot about him. I also try to see who they do business with to try and connect with someone who I know that might know a c-level person inside your prospect. Just thoughts. Carl Sent from my iPad > On Feb 17, 2015, at 10:33 PM, Print4Pay Hotel < alerts@hoop.la > wrote: >
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Re: Tell em Columbo Sent You!
Thus, I took all the comments and made zero mention of the LinkedIn connection. I did ask about all of the other players and received. Names of the three other vendors, machine models, and monthly lease pricing for each of them. AS predicted price will play the most important part of the buy in, however, I was able to get me and my company to the top of the list (did not give the price yet)m due to the knowledge that I brought to table for automating a workflow process. Gotta just figure out...
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Re: Tell em Columbo Sent You!
If he gave you their lease pricing, he'll give them yours. You were right to hold that back and if price is all important, before I gave him mine, I would ask if all other proposals are in. If yes, then I'd ask, "If my price is best, any reason we couldn't go forward", etc. If price is all important and all prices are in, what else id there to do?
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Re: Canon Business Systems Pulling a Ricoh
Have to remind customer of your long term involvement vs. price. Usually the differentiator...
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Re: Canon Business Systems Pulling a Ricoh
Originally Posted by Art Post: Whoa there Art.... I've been with Canon (CSA) for 20 years. We have thousands of well satisfied customers. Not everyone everywhere is going to be happy but, to the chagrin of our competitors, most are. If they aren't, they will leave. You know it and I know it. We have ROE's that are rigidly enforced where I do business, we are not out to buy the business and the competition from Canon's own dealers often force prices to rock bottom margins. You've been at this...
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Re: Canon Business Systems Pulling a Ricoh
I call complete bull **** on that. I am dealing with a customer right now whose quote from csa is 20% less than we can buy it for with all programs etc. the directs are blaming the dealers for running the industry into the ground? That's hilarious And I've heard that from Ricoh direct as well. Let's not forget who decided to bring out the A4 machines and drive the hardware revenues down to nothing and then start doing service at cost so the factory could continue to run. Those branches are...
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Re: Canon Business Systems Pulling a Ricoh
I am dealing with this right now, my DBM is looking into it but I'm skeptical having lost two previous accounts to Ricoh Direct. One was a school district we had seven mfp's in Ricoh had one billable obsolete AF 650 so "technically" we weren't the incumbent. Ricoh has a lot of ways to get around their rules. Ricoh "says" the dealer cost is the same as direct but we see them sell at our cost all the time. Originally Posted by txeagle24: We've had issues with Ricoh finding (or try really hard...
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Re: Canon Business Systems Pulling a Ricoh
Need to resort to good old salesmanship. Dealer service and personnel benefits. Best wishes..
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Re: Canon Business Systems Pulling a Ricoh
It's difficult to sell dealer service and benefits when your pricing is 30% higher. That's a lot of value to add and if anyone thinks they can truly do that much value on a regular basis, I want them on my team.
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Re: Canon Business Systems Pulling a Ricoh
That's about all I can tell my reps is good luck. Your not going to beat the directs on price. If you can sell the value of a dealer/customer relationship that's the best bet. My post may have sounded a little Blount/direct towards you which wasn't intended. I just get fed up when I see my reps bring quotes back that we can't even touch without losing money.
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Re: Canon Business Systems Pulling a Ricoh
Price , as an objection has always been challenging. I use to spread difference over 5 yrs then load up on advantages which I could offer. Sometimes it worked sometimes it didn't. You seem to be seasoned at this. If significant enough I brought DSM from Mfgr. That helped me get customers attn.. Usually mentioned to prospect longevity of rep from dealer vs. transition of direct contact if that helps. Let me know how you make out.. Again best wishes. What state are you in?
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Re: Canon Business Systems Pulling a Ricoh
Just got off the phone with my DBM and OF COURSE Ricoh has one machine in the county system so I can't keep them out if the board wants to consolidate under one vendor. I'm thinking my days as a sole source RFG dealer are over. I could add Sharp, they call me every now and then but EVERYONE around here sells Sharp. Looked at Kyocera once but they wanted $65k buy in. Suggestions?
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Re: Canon Business Systems Pulling a Ricoh
We're in Illinois. I have brought in my DSM/DBM and a Ricoh Solutions specialist when necessary didn't help in the last instance. When we see Xerox selling off the state contract they usually sell at below our US Communities cost. This is a broke ass state and price is often the only "value" they care about.Originally Posted by Larry Kirsch: Price , as an objection has always been challenging. I use to spread difference over 5 yrs then load up on advantages which I could offer. Sometimes it...
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Re: Canon Business Systems Pulling a Ricoh
I would add a solid A4 lineup from Lexmark or Samsung. They're aggressively priced, & Ricoh would likely still consider you a single source dealer. A3 placements are on the decline, & A4 is the only growing segment, plus the aftermarket revenues and profits are higher.
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Re: Canon Business Systems Pulling a Ricoh
Sounds good. Years ago I was br. Mgr in loop for Savin.. Also had sharp/ Panasonic dealership nyc.. Business has changed but appears to be more lucrative nowadays . Kyocera may play out as good second line... Nice warranties for dealers.. Stay with it.. Where in Ill. Are you??
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Re: Canon Business Systems Pulling a Ricoh
Larry I am in NC. Have been doing this about 10 years. It's all I've done since college. I love the industry, for the most part, and really am at a point I couldn't afford to leave it behind. We are a family dealer so running the company has always been my goal so I've neve freaky wanted to leave either. For the ones that are single source RFG, we use to be in the same boat. We added Samsung in 2009 so we have seen tej good and the really bad of SAMSUNG. We brought on Kyocera for a short...
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Re: Canon Business Systems Pulling a Ricoh
All sounds good. Bumped into Keith Allison last week. Is he in your area?? Anyhow sounds like you guys are well diversified . Re the tough prospect !! Perhaps an offer of a back up used copier could counter Ricoh 30% lower cost ? Try almost anything to get prospect on your side. Then next year inc price?? Maybe?? Lol
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Re: Canon Business Systems Pulling a Ricoh
Yes Keith has a branch in our area but we don't run into them that much. Yes we stuck it out with Ricoh for as long as we could. We really took a hard look at the dealer/manufacturer relationship when the ikon merger happened and we saw pricing in our area that was worse than we see now. What broke the camels back was when we asked for support from Ricoh to gain some of the canon accounts that we had engaged and Ricoh told us point blank to walk away from the deals because we would never win...
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Re: Canon Business Systems Pulling a Ricoh
Sounds like you are on a roll. Keep up the good work...