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Tagged With "solution"

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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

SalesServiceGuy ·
As an independent dealer we are definitely giving away too much Pro Services in the SMB space. We kind of us it as a sales pitch against the National vendors who almost always charge Pro Services. Right now we are starting to give the customers invoice for many Pro Services that we deliver but offset it with a credit, so that they can see it's value. This will set up a future invoice where there will be no credit. We leave it up to the sales rep how he sells the workflow and how much...
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

Art Post ·
interesting...on no commissions for pro-services. What have you seen for the price per hour of Pro-Services from the National Vendors (direct)? Thus what happens when you have almost no margins in a workflow solution? With me, there was only $200 from cost to MSRP with a workflow solution, are you then selling over MSRP?
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

fisher ·
I can charge what I want and get 30% of that.......if I do the work myself.
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Re: OKI Data Americas Announces Compatibility of DocuWare Content Management Solutions With OKI Smart Multifunction Devices

Art Post ·
Nice....very nice....hate to say, but I told ya so. Add value, work with a leader in DMS. Love it!
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Re: Océ VarioPrint i300 Inkjet Press to be Demonstrated to Thousands of Visitors at Canon EXPO New York 2015

Art Post ·
Pretty cool to have a captured event like this. Kudos to Canon!
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Re: ProFinance 2.0

Keith Thompson ·
I am out of the office until 08/04/2015. I am away if you need to talk to someone please contact Darren Downey our GM Office 633-9264 X 226 Cell 204.229.7231 My Cell is 204.890.8570 Note: This is an automated response to your message "New Event: ProFinance 2.0" sent on 4/5/2015 9:10:46 AM. This is the only notification you will receive while this person is away.
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Re: Muratec MFX-series security solutions

VinceMcHugh ·
A Rose by any other name..... Looks like Konica Minolta's to me. Vince
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Re: Muratec MFX-series security solutions

Art Post ·
Indeed they are
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Re: Still looking for Software Solution! HELP!

copierdude ·
Art, What is the native application the print stream is coming from? There are multiple solutions out there that can do this but some of it depends on the native application. Maybe more information could help. Also, what type of demo are they looking for? A log file output or just an automated system where they type or hit print and the command is sent automatically outputting duplex? There isn't much going on there just forcing duplex so I am curious what they are hoping to see. All the best
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Re: Still looking for Software Solution! HELP!

Art Post ·
ty, I have to check my notes, will post the info for you tomorrow. Art
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Re: How Scannx Changed My Fear Of The Library Coin Box

Art Post ·
Monte Excellent blog, I was not familiar with Scannx and agree that we all should have this arrow in our quiver. Cant wait for your next blog
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Re: Kyocera Enters U.S. Cybersecurity Endpoint Management Market

Art Post ·
This is pretty BIG news for Kyocera. Would like to hear from Kyocera dealers about this
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Re: How Scannx Changed My Fear Of The Library Coin Box

John ·
As someone who has placed a solution for a library I completely agree.
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Re: MSP & MSSP Industry Notes for November 9th 2019

Ray Stasiezcko ·
Nice recap Art keep up the great work my friend
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Re: MSP & MSSP Industry Notes for November 9th 2019

Art Post ·
Thax Ray, glad you enjoy them!
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Re: More Info on "Subscription" Services

Art Post ·
Well it's not exactly a subscription service. Take Ricoh ICE for example, if a dealer wants to resell it, it's available for purchase for 1-5 year terms for a decent discount. Now I've heard the same as you, that with the new intelligent series that users will be able to download apps and pay for them monthly. Which leads to a heck of a lot of questions. Who gets the comp? Is a credit card info residing on the hard drive? Who's going to support it if it's downloaded directly from the...
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Re: More Info on "Subscription" Services

Old Glory ·
We are often guilty of looking at everything through a dealer's lense. Ricoh doesn't look at anything with an eye to the dealer channel. When you look at SAS from the Direct perspective things make more sense.
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Re: Konica Minolta Renews Partnership with Mark Andy

Art Post ·
I've seen these Mark Andy devices up close and personal, the technology is incredible. Kudos to KM for making happen again.
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Re: Canon Solutions America and Timitoo Systems create the "future" in Correspondence and Complex Print Solutions

Art Post ·
okay, can some Canon peeps tell me what this software really does, because I don't have a clue!
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Re: Need Help for Duplex, Staple Solution

fisher ·
If the software really only allows for one sided printing your only option I know of would be to force duplexing at the printer level or do a print to file or print to PDF then print the PDF duplexed and stapled.
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Re: Need Help for Duplex, Staple Solution

Art Post ·
I know this company has the software, just looking for another option http://www.stethos-usa.com/About%20Us.html
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Re: Need Help for Duplex, Staple Solution

VinceMcHugh ·
Art, I know on many models you can set the PCL defaults (EX: Two Sided & Duplex). These will be ignored when you print form a PCL Driver because the Driver will over ride the defaults. But if they print from a host system the MFD PCL defaults will be used. The other thing you can propose,(Most Host Admins will hate the idea) is set up a Windows Print Driver on a Windows Server. make sure LPD is running and set the Printing Preferences (I also set the Printing Defaults) to DX & Staple...
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Re: KYOCERA Document Solutions America Sets a New Standard in Industry’s Most Dynamic Color Market Segment with Next Generation Compact MFPs

Art Post ·
Wow, 42 ppm color at MSPR of $7,505! Can anyone send me the dealer price list for these?
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Re: KYOCERA Document Solutions America Sets a New Standard in Industry’s Most Dynamic Color Market Segment with Next Generation Compact MFPs

Art Post ·
I see, it's an A4 device. Weighs in at a hefty 101lbs. The document feeder looks better than most A4's. Has anyone had a chance to see this system yet? Here's the link http://usa.kyoceradocumentsolu...t_FNL_Feb%202016.pdf
Blog Post

This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014

Art Post ·
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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Canon Discovery Services Expands its Discovery Expertise with Key New Hires

Art Post ·
NEW YORK , Jan. 28, 2019 /PRNewswire/ -- Canon Discovery Services, a division of Canon Business Process Services (Canon), has enhanced its discovery and litigation support capabilities with the addition of two industry veterans. Erin Corken joins Canon as Sales Solution Engineer while Brian Ingram assumes the role of Manager of Discovery Services. Ms. Corken is an attorney with extensive experience working at leading international law firms and FORTUNE 100 corporations. She has managed a...
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Kyocera Strengthens Award Winning Product Lineup with Nine New Multifunctional Devices

Art Post ·
Empower YOUR Workforce with Enhanced Functionality FAIRFIELD, N.J. – February 20, 2019 – KYOCERA Document Solutions America, Inc., one of the world’s leading document solutions companies, today announced the launch of the TASKalfa 6053ci Color Series and TASKalfa 6003i Black & White Series. · TASKalfa 6053ci Color Series includes: TASKalfa 6053ci, TASKalfa 5053ci, TASKalfa 4053ci, TASKalfa 3553ci, TASKalfa 3253ci, TASKalfa 2553ci · TASKalfa 6003i Black & White Series includes:...
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ComportSecure Recognized for Excellence in Managed IT Services

Art Post ·
RAMSEY, N.J. , Feb. 26, 2019 /PRNewswire/ -- Comport Consulting Corp, a leader in on-premises and Cloud IT solutions, announced today that CRN ® , a brand of The Channel Company , has named ComportSecure to its 2019 Managed Service Provider (MSP) 500 list in the Elite 150 category. Comport's cloud and managed services business, ComportSecure, grew over 400% in 2018. Their customers, including SLED, Healthcare, SMB, and Enterprise clients often choose to optimize efficiency by adding...
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Canon Solutions America Customers Share Success Stories, Valuable Feedback at Media Event

Art Post ·
MELVILLE, N.Y. - March 4, 2019 - Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., recently participated in the 2019 Canon Media & Analyst Event, held February 11-13 in Boca Raton, Florida at The Waterstone Resort & Marina. Canon Solutions America customers participated in a series of Q & A style discussions that allowed Canon Solutions America to demonstrate its wide range of services through the customer perspective. Executive leaders from Canon...
Blog Post

How Scannx Changed My Fear Of The Library Coin Box

Monte ·
I'd like to thank Monte (p4photel member for sending me this blog the other day. After 15 years of writing blogs for the industry, it can get interesting to try to write about something new. Monte delivers with this nice blog about copiers and coin boxes How Scannx Changed My Fear Of The Library Coin Box I don’t know about you but in my 20+ years of experience in our industry whenever a client came to me wanting a solution for a public library that included a coin box or some other pay model...
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Kyocera Enters U.S. Cybersecurity Endpoint Management Market

Art Post ·
COSTA MESA, Calif.--( BUSINESS WIRE )-- Kyocera , a world-leading manufacturer of industrial and consumer technology products, announced today that it has entered the U.S. cybersecurity endpoint management market. Through its group company, Interfocus , Kyocera offers LanScope Cat , a unified endpoint management and security solution giving small businesses a simple, automated way to effectively manage and protect IT assets and workplace devices. Interfocus’ LanScope Cat has been available...
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DocsCorp Builds Momentum With 65% of the Top 20 Firms on the European 100 Report Using Its Software

Art Post ·
LONDON--(BUSINESS WIRE)--Dec 11, 2018-- DocsCorp , a leading provider of enterprise productivity solutions, today announced that it has 65% of the top 20 law firms on the European 100 report as clients. The European 100 2018, which focuses on Europe’s independent law firms, is the ninth edition of the report. DocsCorp went on to detail that 75% of its European top 20 clients have 2 or more products while 25% having 3 or more. It is clear from these numbers that European firms are looking...
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EPIQ Collaborates With Canon Information and Imaging Solutions, Inc.

Art Post ·
CERRITOS, Calif. , Dec. 11, 2018 /PRNewswire/ -- EPIQ Infotech, LLC ("EPIQ"), today announced that it has become a Solutions Partner for Canon Information and Imaging Solutions, Inc. (CIIS), a wholly owned subsidiary of Canon U.S.A. , Inc., and is now able to bring together its expertise and well established practice in implementing Oracle JD Edwards solutions for business clients with business process automation capabilities provided by Canon. EPIQ's clients can now capture information from...
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ComTec Solutions Recognized by Epicor as Platinum Partner in Annual Partner Program Awards

Art Post ·
ROCHESTER, N.Y. , Dec. 11, 2018 /PRNewswire/ -- ComTec Solutions is pleased to announce that it has been awarded Platinum Partner status by Epicor Software Corporation in the annual Epicor Partner Program Awards. Recipients were selected by Epicor Software Corporation based on contributions to customers, the business generated with Epicor, as well as other considerations that showcased the partners' abilities in digitally transforming customers to get fit for growth by leveraging Epicor...
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Toshiba Multifunction Printers Earn Better Buys Editor’s Choice

Art Post ·
LAKE FOREST, Calif.--( BUSINESS WIRE )-- Toshiba America Business Solutions today announces it has earned Better Buys ’ Q4 2018 Editor’s Choice Award for the company’s recently-introduced e-STUDIO™5015AC series of multifunction printers (MFPs). Toshiba’s five next-generation MFPs received the trusted authority in office equipment’s top honor after outperforming similar color, high-volume, multifunction printers in side-by-side comparisons. Better Buys testers especially appreciated the...
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HP Expands U.S. Print Premier Channel Partner Program

Art Post ·
Today, HP Inc. announced a new expansion of account opportunities for U.S. print premier channel partners. Beginning immediately, thousands of Managed Print Services (MPS) Speciality accounts that were previously directly engaged by HP will begin to be made available as premier channel opportunities. The program is a next step in the company’s office printing strategy to concurrently grow contractual and channel this year, while earning incremental market share in both the A3 and A4...
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Lexmark Introduces Smart Document Portal for Insurance

Art Post ·
LEXINGTON, Ky. -- Lexmark , a global imaging solutions leader, today announced the availability of Smart Document Portal for Insurance , a solution that provides insurance teams immediate access to up-to-date materials needed for business activities that improve customer service and drive growth. The solution enables on-demand printing of the latest versions of promotional material, forms and other documents through Lexmark smart multi-function printers (MFPs) in area offices. “Things are...
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Lexmark Receives Top Honors in 19th Annual ­RIS Software LeaderBoard Survey of Retailers

Art Post ·
LEXINGTON, Ky. , Dec. 17, 2018 /PRNewswire/ -- Lexmark, a global imaging solutions leader, today announced that it has received 19 top-10 rankings for its retail signage solution in the 2019 Retail Info Systems (RIS) Software LeaderBoard, including first place in both the Overall Ease of Installation and Integration category and the Ease of Installation for Tier 1 and Mid-Size retailers. For the past 19 years, the RIS Software LeaderBoard has surveyed senior-level retail executives on their...
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Konica Minolta Appoints Industry Veteran to Head its Wide Format Program

Art Post ·
MISSISSAUGA, Ontario, Jan. 28, 2019 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions (Canada) Ltd. ( Konica Minolta ), a leader in the Graphic Communications industry, today announced that Mike Wildbore has joined the company as Director, Business Development Wide Format Printing Systems. Mr. Wildbore has more than 15 years of print-related sales experience and will help lead the expansion of Konica Minolta’s wide format print offerings. Prior to this position, Mr. Wildbore was a...
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Canon Helps Businesses Stomp Out Security Threats with Latest Enterprise Solutions

Art Post ·
MELVILLE, N.Y. , Feb. 4, 2019 /PRNewswire/ -- With organizations honing in on information security and their compliance efforts with data privacy regulations, Canon U.S.A. , Inc., a leader in digital imaging solutions, debuts its third generation imageRUNNER ADVANCE 3rd edition platform. Building upon the success and reliability of its predecessors, the new lineup features Security Information Event Management (SIEM) 1 integration and other cybersecurity feature enhancements that allow for...
Blog Post

The 411 on DocuWare Kinetic Solutions: Sell Preconfigured AP and HR Office Solutions with Ease

Art Post ·
In June 2018, DocuWare launched its new cloud-based preconfigured workflow solutions called DocuWare Kinetic Solutions. I had the opportunity to chat with Jo Ann Kreidel, Solution Manager for DocuWare Kinetic Solutions at DocuWare to get a deeper understanding of what the solutions are, why they were developed, and how you can position yourself as AP and HR solution experts to sell these solutions to your current customer base. Learn how to become an Authorized DocuWare Partner to generate...
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Konica Minolta Receives Platinum and Diamond Honors from Hyland Software

Art Post ·
February 11, 2019 10:00 ET | Source: Konica Minolta Business Solutions U.S.A., Inc. Ramsey, NJ, Feb. 11, 2019 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta), an award-winning content services solution provider, announced that it has received the Platinum and Diamond support award honors from Hyland Software for helping organizations operate more efficiently using the OnBase® solution. To receive the Platinum award, Konica Minolta achieved a high level of...
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Canon Solutions America Links Up With Barracuda Networks To Combat Email-Delivered Threats

Art Post ·
MELVILLE, N.Y. , Feb. 12, 2019 /PRNewswire/ -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A. , Inc., today announced its collaboration with Barracuda Networks, Inc., a leading provider for cloud-enabled security solutions. With the cost of data breach rapidly increasing and more businesses being affected each year, Canon Solutions America recognized the need to provide a security awareness resource geared toward helping customers mitigate risk. The Barracuda...
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TierPoint's Kenny Ash Recognized as 2019 CRN® Channel Chief

Art Post ·
ST. LOUIS , Feb. 11, 2019 /PRNewswire/ -- TierPoint, a leading provider of secure, connected data center and cloud solutions at the edge of the internet, today announced that Vice President of Channel Sales Kenny Ash has, for the second consecutive year, been recognized as a Channel Chief by CRN ® , a brand of The Channel Company. Ash and the other 2019 Channel Chiefs have demonstrated exceptional leadership, vision, and commitment to their channel partner programs, driving growth and...
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Kyocera recalls discontinued printer over fire hazard

Art Post ·
Product Safety Australia has issued a fire hazard warning to users of an old Kyocera Document Solutions printer. The Australian Competition and Consumer Commission (ACCC)’s information arm flagged faults with Kyocera’s A3 multi-functional printer (MFP) that was sold between 2004 and 2010. The recall applies to models KM 1620, 1635, 1650, 2050 and 2550, which have been discontinued in 2010. Specifically, when users install an optional '300 sheet feeding unit / PF – 410' to the printer, detach...
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Epson Certified Solution Center Now Open at Digital Technology Group in Florida

Art Post ·
LONG BEACH, Calif. , Feb. 20, 2019 /PRNewswire/ -- Epson today announced that Digital Technology Group in Tampa, Fla. has opened an Epson Certified Solution Center. The location will showcase unique Epson printing solutions and applications, leveraging the Epson's professional printing portfolio of dye-sublimation, signage, photography, and direct-to-garment solutions. Potential Epson customers can visit Digital Technology Group to engage with product experts and experience industry-leading...
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Canon Receives Recognition for Outstanding Healthcare Solutions with BLI PaceSetter Award Win

Art Post ·
MELVILLE, N.Y. , Feb. 21, 2019 /PRNewswire/ -- With healthcare providers facing pressure to improve patient care, reduce errors, and ensure regulatory compliance due to strict patient-privacy mandates, Canon U.S.A. , Inc., a leader in digital imaging solutions, is honored to be named the recipient of the 2019-2020 BLI PaceSetter Award for Healthcare in the Hospital Networks category for the second time. Awarded by Keypoint Intelligence – Buyers Lab, this award celebrates OEMs that offer...
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Canon Solutions America Debuts Book Smart Suite

Art Post ·
MELVILLE, N.Y. , Feb. 21, 2019 /PRNewswire/ -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A. , Inc., today announced a new end-to-end solution designed to help increase the efficiency of book printing: the Book Smart Suite, a package of proven automated workflow, press, media, and finishing solutions for book manufacturers, publishers, and commercial printers looking to expand into the digital production book market. A fully automated book production workflow Book...
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