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Tagged With "Canon"

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Re: Canon Business Systems Pulling a Ricoh

Art Post ·
mnchstr How about Muratec, they now have the A3 KonicaMInolta's also
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Re: Canon Business Systems Pulling a Ricoh

Larry Kirsch ·
Unfamiliar with that group...
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Re: Canon Business Systems Pulling a Ricoh

TML ·
This has been a great thread so far! We're a mid size dealer in central pa and have most of the directs knocking around in our area. TABS, KMBS, RBS, CSA, Xerox and now Global just bought a small dealership. In addition we have quite a few other Indy dealers like us. I whole heartedly agree with what some one said before about selling the value of your company, service and the relationships. I've also told customers point blank I cannot compete with the directs price so if that's all that...
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Re: Canon Business Systems Pulling a Ricoh

Larry Kirsch ·
A lot of focus , dedication, and hard work always is helpful. A little luck also doesn't hurt. Best wishes.
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Re: Canon Business Systems Pulling a Ricoh

Monte ·
It has been that way for years in my area. If Canon enters the deal all profit is gone.
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Re: Canon Business Systems Pulling a Ricoh

Docutrend ·
Usually they sell at dealer cost less all incentives on accounts where they are the incumbent.
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Re: Canon Business Systems Pulling a Ricoh

Jason H ·
Had a deal recently that we were the incumbent and CSA came in and placed the exact same machine as we tried. Customer gave us the quote and our true cost was around 14,000 or 15,000 and they sold it to them around $9,000.00. Anytime CSA is in a deal there is a very small chance of winning. The only thing we have going for us is their service is very lousy so after the lost sale we usually pick up a service agreement at some point. Ricoh has been good about enforcing the rules of engagement...
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Re: Canon Business Systems Pulling a Ricoh

TML ·
CSA operates under a lawless abandon. Their number one goal is to move boxes even at a loss. While they didn't lose as much this past year, they still didn't turn a profit for CUSA (canon USA) and no one at the top seemed to care. Having met some of the top tier dealers in the northeast, the sore in every single independent dealers side is canon solutions america / canon business solutions. We all know competition is out there, but to have to explain why us as a canon independent dealer is a...
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Re: Canon Business Systems Pulling a Ricoh

Art Post ·
Originally Posted by TML: CSA operates under a lawless abandon. Their number one goal is to move boxes even at a loss. While they didn't lose as much this past year, they still didn't turn a profit for CUSA (canon USA) and no one at the top seemed to care. Having met some of the top tier dealers in the northeast, the sore in every single independent dealers side is canon solutions america / canon business solutions. We all know competition is out there, but to have to explain why us as a...
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Re: Canon Business Systems Pulling a Ricoh

Larry Kirsch ·
Some things don't change... Rules of engagement lol multiple lines dare best protection for independents...
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Re: Canon Business Systems Pulling a Ricoh

NC_ACC ·
I was employeed by CBS (now CSA). I moved my family back to the east coast after working for 6 years in the Portland OR area for CBS as a production print specialist. Perhaps things have changed since I left CBS 2 years ago to come back to a Canon dealer... I was beaten and battered (related to my cost) when I was at CBS by all 5 local dealers. I now manage a sales team for a Canon dealer. We have never lost to CSA in the 3 years that I've in this position. In fact, I had a promo running for...
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Re: Canon Business Systems Pulling a Ricoh

NC_ACC ·
...friends don't let friends lose to CSA
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Re: Canon Business Systems Pulling a Ricoh

Christi ·
Art, Yes, Ricoh's ROE is serious business. If you're not seeing that in your territory, you need to contact their MVP, or even Mr. Brodigan himself, immediately. I've seen him take the matters into his hands personally. When you are moving half our gear a year, you hold more cards then you think. How Canon can afford not to is beyond me. I guess that's why we're seeing more Canon dealerships starting to carry our product.
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Re: Canon Business Systems Pulling a Ricoh

mriles ·
If you are referring to Canon Solutions America (former Oce), then yes Canon has been protecting their investment since day 1!
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Re: Canon Business Systems Pulling a Ricoh

Jason H ·
Originally Posted by Christi: Art, Yes, Ricoh's ROE is serious business. If you're not seeing that in your territory, you need to contact their MVP, or even Mr. Brodigan himself, immediately. I've seen him take the matters into his hands personally. When you are moving half our gear a year, you hold more cards then you think. How Canon can afford not to is beyond me. I guess that's why we're seeing more Canon dealerships starting to carry our product. I too have seen personally very high...
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Re: Canon Business Systems Pulling a Ricoh

txeagle24 ·
We've had issues with Ricoh finding (or try really hard to find) ways around Rules of Engagement. One example I will use is a former customer I had that had all of their local Ricoh MFP placements with me but had a few old units from Xerox locally & several Ricoh units in a different market from RBS. The customer was looking to upgrade a Ricoh machine that I had placed a few years earlier. Ricoh went in and gave them pricing that was 25% lower than I could offer, & when we brought up...
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Re: Canon Business Systems Pulling a Ricoh

Larry Kirsch ·
Frankly in my experiences the vendor (oem) will try to obtain the business , then negotiate with the dealer if they are unsuccessful going direct. Sounds like the game plan they employ.. Suggest working those things out prior to channel conflict. Long range consequence tends to upset customer who then selects another manufacturer altogether. Best wishes to those who encounter these circumstances... Try settling before not after..
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Re: Canon Business Systems Pulling a Ricoh

Old Glory ·
We have been very pleased with Ricoh's commitment to the ROE. We even got full credit for a sale that RBS made after we brought the discretion to Ricoh's attention.
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Re: Canon Business Systems Pulling a Ricoh

Czech ·
Where I work its the opposite. Canon and Canon dealers have no rules of engagement. However, dealers are typically 20% less than Canon direct.
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Selling Copiers "The Rep that BS's the Prospect"

Art Post ·
I apologize for not being able to write as much as I usually do. December was a rather busy month, in fact the busiest December in years. Cheers to that! It all started a few weeks ago when received a lead (yippee) that was labeled "looking to lease a printer" . I wasn't excited about the word "printer". However, a lead is a lead and follow up has to be immediate when you get a new lead. The Call I was able to connect with the prospect that day on the phone. I was asked if I sold Canon, I...
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This Week in the Copier Industry 10 Years Ago, The First Week in January 2009

Art Post ·
Ten years ago this week and what was on our minds? It was the Great Recession. I remember it all too well. Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease. Hope I never have to go through that again! Enjoy the threads from ten year ago this week! Weekend Copier Notes from 1/4/09 Neal · 1/5/097:19 AM According to survey of printshops...
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This Week in the Copier Industry 15 Years Ago, The First Week in January 2004

Art Post ·
Some of these devices sure do bring back some memories. interesting news with Ikon, and I remember the DiALTA Color CF5001 very well! Enjoy these threads from 15 years ago this week! Konica Minolta Unveils DiALTA Color CF5001 1/6/049:19 AM Konica Minolta Unveils DiALTA Color CF5001 Konica Minolta Business Solutions U .S.A. Inc. has introduced a 50-page-per-minute (ppm) color printer /copier/scanner, the Minolta DiALTA Color CF5001, designed specifically for environments with high volume...
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014

Art Post ·
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014

Art Post ·
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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Wide Format Technology Update -The New Canon TM Series Wide Format Technical Series

Art Post ·
Wide Format Technology Update -The New Canon TM Series Wide Format Technical Series Having just completed one of our most successful quarters ever, I can confidently say that one of the main reasons for our sales success in Q4 was the new Canon TM Series printers and MFP systems. This series was introduced by Canon to replace the very successful 78x series which had anchored the Canon iPF wide format line for the last number of years. The 78x series was overdue to be replaced and the...
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This Week in the Copier/Office Equipment Industry 5 Years Ago (1st Week of February 2014)

Art Post ·
Were you in the industry five years ago? If not some of these threads will shed some insight on what was the top threads 5 years ago this week. If you've been in this industry longer than five years, then many of these threads may bring back some memories. In any case enjoy these threads from 5 years ago this week! EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses Art Post · 2/6/149:20 PM EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses...
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This Week in the Copier Industry 10 Years Ago, The First Week in December 2008

Art Post ·
Enjoy these awesome threads from ten years ago this week! Weekend Copier Notes from 11/30/08 Neal · 12/1/087:06 AM . to strengthen its sales network in the U .S. after losing IKON to Ricoh . - Canon announced it has sold an imagePRESS C 7000VP production color system to The Processors, a printshop in Irwindale, CA. - Kodak announced it has sold a NexPress S2500 production color system to Evergreen Printing of New Jersey. - More details on Memjet Technology, the company that promised to...
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This Week in the Copier Industry 10 Years Ago, The Second Week in January 2009

Art Post ·
Enjoy these threads from ten years ago this week! Weekend Copier Notes from 1/11/09 Neal · 1/11/098:32 PM replacement was named for Tod’s old job. - In an effort to gain its customers back from IKON (which was acquired by Ricoh ), Canon Business Solutions launched the “War Chest” program, giving sales reps ability to pay for up to 9 months of a competitive lease, - A year after being booted from the program, Canon announced that it is once again part of the U .S. Federal Government GSA...
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Why a Copier Salesperson Loves to Sell DocuWare

Monte ·
You probably don’t know me but I’ve been in the industry now for over 20 years and have been fortunate to be successful selling Canon, Ricoh and Kyocera products in both hardware and software sales. I remember when I started it was all about hardware. I used to say “black and white paid the bills and color sent me on vacation”. Back in those days a color sale would be $40,000 plus and would always be a generous commission. I remember speaking with another colleague of mine back then who had...
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This Week in the Copier Industry 15 Years Ago, The Last Week in September 2003

Art Post ·
Last week was a killer! Not that I sold anything, but I had a golf outing on Monday (did secure a meeting out of that), two full days of training in PA on Wednesday and Thursday. Friday AM I left for the Jersey office and what should have been about 2.5 hours turned into almost 5 hours because one of the major highways was closed in both directions. I had to bird dog my way home on the back roads of eastern PA. Enjoy these threads from 15 years ago this week! New Ricoh Type-H Staple...
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This Week in the Copier Industry 10 Years Ago, The Third Week in September 2003

Art Post ·
There's a great thread below "Print Management" Truth and Lies". It's a compilation of threads from members about best and worst practices. Check it out if you have the time. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 09/14/08 Neal · 9/16/087:20 AM 11% annually o copy volumes are declining 2% annually o HP sold 60 million printers last year o Xerox sold 3 million printers last year o Kyocera only sold 115,000 printers last year o Average print volume for a...
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This Week in the Copier Industry 15 Years Ago, The First Week in October 2003

Art Post ·
Not a lot here this week, but some interesting items that included Canon Business Solutions and a duplicator that was introduced with a paper tray. Oh yes, and the question of the week was who was going buy Imagistics. Can anyone answer that? Enjoy the threads from 15 years ago this week: Off & Running! 10/1/034:02 PM Solutions U .S.A., Inc. As one company, Konica Minolta Business Solutions has: · · A projected revenue of over $1.5 billion · · Over 6,000 employees supporting more than...
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This Week in the Copier Industry 10 Years Ago, The 1st Week in November 2008

Art Post ·
If last week was an indication of how sales will be for the end of the ear, then it's going to be a end of the year. But, resting on your laurels or pipeline is not a good idea, deals can drop off for a number of reasons. Before you know it, you have no pipeline for the end of the year Always keep prospecting! #alwaysbeprospecting Enjoy the threads from ten years ago this week! Weekend Copier Notes from 11/02/08 Neal · 11/4/086:52 AM 4260, running at 55ppm, but is A4. Canon announced it will...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003

Art Post ·
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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How to Implement Your Own Flat Rate Program "registration link"

Art Post ·
We're pretty excited about the response from P4P'ers. As of today we have 52 RSVPs. If you're interested and have not RSVP'd we can add another 23 members now. I expect this to be a max event so please make sure you RSVP here and I'll send you the registration link. For those that have RSVP'd the registration link is below. The date is set for November 19th at 4PM Eastern Standard Time. I copied the below content from the Webinar registration page. " In this highly anticipated webinar event,...
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6 Reasons Why Canon's New 715iF A4 MFP Kicks Butt

Art Post ·
It's not that often that I get the chance to blog about something other than a Ricoh MFP. It's all not that often that I get excited about an MFP from another manufacturer. However, the introduction of the Canon iF715 imageRUNNER ADVANCE Series has me chomping at the bit for a 75pp A4 device that I could sell. The Canon 715iF has an "up to" print speed of an amazing 75 pages per minute! The reason I mentioned "up to" is because many MFP's will grind and run slower with different files.
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This Week in the Copier Industry 10 Years Ago, The Last Week in October 2008

Art Post ·
We're in to the last 8 weeks of the year. Prospecting that was done in July & August will now start to pay dividends and carry you through the end of the year. If you're just prospecting now for November and December then you're toast! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 10/26/08 Neal · 10/27/087:45 AM WEEKEND MFP INDUSTRY NOTES 10-26-08 The following is a quick review of copier/MFP industry news from industry publications. Kodak ’s print controller...
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Wide Format Technology Update- The Canon TX Series printers and MFP Systems

Art Post ·
Just about a year ago, Canon USA released their new TX Series of Wide Format inkjet printers and MFP Systems. Canon has positioned the TX Series as a higher volume solution to capture opportunities on the production side of the aqueous inkjet technical documents market. There are two basic TX Series models available, the TX 3000 and TX 4000. The difference in these models is their supported print width, the 3000 being a 36” printer and the 4000 is a 44” printer. Both TX printers are single...
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This Week in the Copier Industry 15 Years Ago, The Fourth Week in June 2003

Art Post ·
Fifteen years ago, hard to believe that many of us have seen so much come and go during those years. The Ricoh Aficio 1224 was an A3 color device that printed 12 pages per minute in color and 24 pages per minute in black. We had some horrific problems with speed when the Ricoh 1224 would go into an auto calibration during a print or copy run. It would take up to 5 minutes to calibrate and then restart the print job, and yes we had many frustrated users because we weren't aware of how the...
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This Week in the Copier Industry 15 Years Ago, The Second Week in July 2003

Art Post ·
It's Sunday night, I start vaca on Wednsday of this week. Not a lot of stuff from last week, except for the additional tariffs that will go into effect the first week of August. We're not sure if copiers are included this go around. Enjoy the threads from 156 years ago this week! Sales Training Help 7/15/034:56 PM December 31, 2011 - Sales Training Help - Click Here Industry Analysts, Inc. has been developing customized industry training programs and materials for over 30 years. Major...
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This Week in the Copier Industry 10 Years Ago, The Second Week in July 2008

Art Post ·
Ten years ago, it still seems like yesterday. Color MFP's were all the rage and third party solutions started to take center stage. Enjoy the threads from ten years ago this week! RICOH ANNOUNCES NEW EFI COLOR PRINT CONTROLLER TO MAXIMIZE WORKFLOW AND PRODUCTIVITY 7/9/088:23 PM savings and productivity. The company's robust product portfolio includes Fiery( R ) digital color print servers; VUTEk( R ) superwide digital inkjet printers , UV and solvent inks; Jetrion( R ) industrial inkjet...
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Canon C356iF-C256iF II Spec Check Review

Art Post ·
It's not often that I'm intrigued by a competitors color MFP. It was two or three weeks ago when a prospect asked, "what do you know about the Canon C356iF?". Well, I was kind of embarrassed because I knew nothing about that Canon device. The only thing I could mutter out was that I would have to do some research and get back to them (not good). It's not like me to not know about my competitors devices, thus I started my quest to know as much as I can about the Canon C356iF. I'm not going to...
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This Week in the Copier Industry 15 Years Ago, The First Week in August 2003

Art Post ·
Where on the web can you take a walk back down Memory Lane for the Copier Industry? We're proud that we have data going back 15 years for press releases, documents, pricing, leads, and our most valued data is the threads from our members over the years. It's those conversations about pricing, solutions, issues or just needed some help to close a deal that makes the Print4Pay a special place for our members! Enjoy these threads from 15 years ago this week! Buyers Laboratory Presents Ricoh...
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This Week in the Copier Industry 10 Years Ago, The Last Week in August 2008

Art Post ·
Well it was ten years ago this week that the news broke about Ricoh purchasing Ikon. Ten years later the Ikon purchase was a bust with Ricoh writing off millions in future profit & revenue. That's what happens when you purchase a company that can't spin a profit. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 08/24/08 Neal · 8/28/087:52 AM in the United States: o The current Digital Print Center (DPC) sales & marketing division will be disbanded § This...
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This Week in the Copier Industry 5 Years Ago, The Second Week in September 2013

Art Post ·
Here they are. Our top threads from five years ago in the Print4Pay Hotel RICOH UNVEILS NEW AWARD-WINNING SOLUTIONS AT PRINT 13, PROVIDING SUPERIOR CONTROL FOR PERSONALIZED DOCUMENTS Art Post · 9/9/138:07 PM shops today and allows operators to easily implement logic-based ticketing, and choose media and finishing options that apply to statements of variable lengths - achieving identical output across Ricoh , Xerox and Kodak devices, saving time and increasing asset utilization in the...
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The Copier Industry Fast Forward Twenty Years

Art Post ·
The year is 2039. It's hard to believe that it's been 15 years since the mighty Xerox Corporation folded. One remembers that statement in December of 2018 that touted Xerox "Unable to Adjust". My how the mighty have fallen. It wasn't only Xerox that fell to the paperless society that we now see today. Canon Let's take a trip back to late 2022, it was late in November that Canon announced that they were going to cease to manufacturing A3 multi-functional devices. That decision was made...
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This Week in the Copier Industry 5 Years Ago (Third Week of March 2014)

Art Post ·
Wow! Hard to believe that the end of the first quarter is a mere two weeks away. Twenty five gone and Seventy five percent of the year left. How is your first quarter going? Would love to hear from you in the reply section of this blog! These were the top threads from 5 years ago this week. Enjoy Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence Art Post · 3/19/1410:16 PM Colorado. The company is also one of the...
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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)

Art Post ·
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
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This Week in the Copier Industry 10 Years Ago, The Second Week in November 2008

Art Post ·
There's a pretty cool thread below that I wrote ten years ago. The thread was about what Japanese copier companies were manufacturing in WWII. Take a peek it may surprise you. Japanese Copier Companies & WWII Enjoy the threads from ten years ago this week! Weekend Copier Notes from 11/0/08 Neal · 11/10/087:21 AM Ricoh units, Canon ran full color, full page ads in major newspapers around the U .S. last week. The ads try to push customers to contact their local Canon factory direct branch...
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This Week in the Copier Industry 10 Years Ago, The Last Week in November 2008

Art Post ·
I guess the BIG news of the week from ten years ago was ere 50 cuts that Ricoh performed that week. However, that was right after the IKON purchase and within four months (end of Japanese) there was to be major cuts with high level legacy employees. Seems to me that one of the covenants if the Ricoh purchase was that all high level Ikon peeps would replace those at Ricoh. AS Vince would say "that's my two cents". Enjoy all of the threads from ten years ago this week. Weekend Copier Notes...
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