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Executive summary

“With technology advancing at an unprecedented pace, the print industry is poised for profound change as we head towards 2025. The findings of this new study reveal that while the industry is optimistic about the future, it recognises that significant changes are needed across business structure, culture and innovation. And while many organisations expect print to remain key to many business activities, digitisation is also set to accelerate. The good news is that the majority of end-user organisations expect print to retain an important role in supporting their business through to 2025. Print simply is not going to disappear any time soon.”

End-user study highlights

“The ‘less-paper’ office is more likely than the paperless office. Today, 78% say printing is important to their daily business, dropping to 64% that expect it will still be important in 2025."

“Security and cloud are seen as the key areas for investment between now and 2025. Security leads with 84% of organisations rating this as a top priority, followed by cloud computing (66%) and mobility (53%).”

“Digitisation initiatives are set to accelerate. Organisations expect document capture and workflow, collaboration tools and mobile working to reduce printing by 2025.”

Managed print services highlights

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