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@Jason H posted:

Net new is up for us…not as much as last year and the year before though. All attributed to our revamp of our inbound marketing strategy. We are, and have been, getting warm (almost hot) leads about every day or two now.

how much of that new business would you attribute to having the Brother A4 line and less problems with inventory since you resell Sharp?

@Art Post posted:

how much of that new business would you attribute to having the Brother A4 line and less problems with inventory since you resell Sharp?

I will say with sharp it has been better but no cake walk like a lot of people think. We are still waiting a good bit for sharp even though overall they are a lot quicker. Selling a lot of brother but it is more to existing accounts right now and e-commerce. We have, unfortunately, a good bit of all manufacturers back ordered right now. I bought a bunch of brother back at the end of last year that lasted us for several months. That’s has helped also.

other than that customers are waiting 2-3 months for their canons and realistically like 30-45 (or so) days for sharp.

I'm always slow in the summer months.  As usual around this time of year I get nervous.  This year I'm more nervous than ever though about the economy and about the lack of Hardware coming in.  I have a lot of leases with existing clients coming to end of term in the 4th quarter and 1st of 2023 and I'm really worried we won't have new equipment from Ricoh to fill the orders. 

@fisher posted:

I'm always slow in the summer months.  As usual around this time of year I get nervous.  This year I'm more nervous than ever though about the economy and about the lack of Hardware coming in.  I have a lot of leases with existing clients coming to end of term in the 4th quarter and 1st of 2023 and I'm really worried we won't have new equipment from Ricoh to fill the orders.

Lately we've been better with getting Ricoh devices, however the accessories are still a bear.  I'm also nervous about the same issues you stated. 

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