So, I admit we have no policy in writing for wiping, erasing or deleted hard drive data for devices that will be returned to the leasing companies.
Lately, I've been involved with three health care accounts and all have asked about our policy. We can and will replace the Hard Drives for our own Ricoh devices and we have small fee for that, however if you don't ask you don't get.
Yes, it would be a great idea to sell this service as extra revenue, but when you only get small percentage of the GP, it becomes more about out of sight and out of mind.
We've addressed this before, but would be interested what everyone else is doing for those other devices that we have to return to the leasing companies.
Thoughts?