Tagged With "Graphics Plus Thrives with Ricoh's"
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Re: 57 Days of Selling "Day 44"
Love it Art! I had a day of running around with a networking luncheon followed by a training for a new device that I sold earlier in the month and stole from Sharp. I was extremely late to the party with this deal but they already had a canon that was very old and decided they wanted another canon and on top of that wanted someone to deal with local over Sharp and Ricoh direct. Then I was walking into the grocery store on the way home and got a call from a person I quoted a machine to about...
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Re: 57 Days of Selling "Day 49"
Good Luck Art Still holding on to that $20 bucks!!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days
Good Luck Art I still got that $20 bill riding on you!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days
Wish I had a few that I could give. The stocking is empty!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: Samsung Copier Million Page Test "A Tree Massacre"
Art, I think Samsung needed to do this test to shut the mouths of the critics. Now anyone who wonders or asks if the Samsungs are reliable will get a link to this test. My Service guys tell me that the Samsungs have been working well! And the new MX series with the Android (OS) Tablet has been very cool. That wish list item that you asked Ricoh for has already been delivered by Samsung! I have just worked with a 3rd party tech company to get the first non-Samsung Android App ported to the...
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Re: Samsung Copier Million Page Test "A Tree Massacre"
Seems my Blog about the million page test was not that well received with Samsung. They complained to ENX Magazine who then pulled the blog off their site. Whatever happened to FREE Press? They were not happy that I pointed out that they used "x" amount of tree's for a 1980's type test! Since Samsung spends money with ENX, ENX pulled the blogs and is not posting any of my latest stuff. You know what, as far as I'm concerned we here this finance stuff about Sharp, Toshiba and none of the...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
You can call it whatever you want tariff/ tax but if your cost of goods increases by up to 10% this fall solely due to actions by the Trump Administration we will see if you feel the same by Jan 2019. You seem a bit naive in thinking that a tariff is not a tax. I am sure Ricoh will not share you opinion on selling less new equipment in favor of used gear.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Trump is doing the right thing. As far as Ricoh is concerned, I couldn't care less of their opinion. It's all about putting food on the table for our families.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
I, for one, don't care much what Ricoh thinks about my selling options. Tariffs also have a way of redirecting business decisions. China may sease to be a viable place for manufacturing. No manufacturer has 100% of their maunfacturing being done in China. No matter what, the effect of any tariffs will be watered down by whatever manufacturing that is being done elsewhere. I would really love to see something that tells what % of manufacturing is being done in China broken down by...
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"
Here's the 355ci Here's the Ricoh MP C501SP
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Re: A Few Copier Vignettes from the Late Eighties & Nineties
Art, You and I are from similar professional backgrounds and times. We started in 1980 selling Sharp and Juki typewriters. Everything sold near MSRP. Then the fax boom came and we caught that wave perfectly. We sold Ricoh thermal faxes for full list ($2995.00). The only issue was cash flow; we sold them faster than we could order and purchase them. Copier Maintenance agreements went from .022 up to .035 and did not include drums, developer, toner, fuser rollers or lamps! Also, like your...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties
Yup we have the same issues with cash flow. It was a great problem to have. The Hunt for Red October was a great book, even found the movie awesome too! Ty for the comment, we should connect for lunch one day
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Re: The A4 Challenge or Opportunity
Does Ricoh have an A4 that will shift sort or rotate sort?
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Re: The A4 Challenge or Opportunity
The Ricoh color A4 devices have a one bin tray, they may do what you are looking for.
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Re: The A4 Challenge or Opportunity
No, they do not The one bin is only an extra output tray, originally ment for seperating faxes
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Re: 6 Tips on How to Sell More Without Really Trying
Nie ma mnie w pracy do 2014-02-18. Dear sender, Thank you for your email. I am out of the office, I will respond to your email on my return Reagrds, Anna Uwaga: To jest odpowiedź automatyczna na wiadomość od użytkownika "Post By Art Post: 6 Tips on How to Sell More Without Really Trying" wysłano 2014-02-01 22:03:17. To jest jedyne powiadomienie, które nadawca wiadomości otrzyma od tej osoby w czasie jej nieobecności. Mając na uwadze ochronę zasobów naturalnych i zmniejszenie emisji CO2,...
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Re: Smart Scanning with Scan2Cloud Apps
Hey Art, Good post. I didn't know too much about DocuShare so I'm glad I could read about it. I think Canon products deserve a mention. The imageRUNNER ADVANCE line allows you to directly scan to/print from Google Docs and Microsoft Exchange. This is a free feature. Larger imageRUNNER ADVANCE units allow you to scan directly into Microsoft Word and Powerpoint (again free), and if you add the Universal Send Advance/Security Feature Set you can create PDFs with OCR, annotations and...
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Re: Smart Scanning with Scan2Cloud Apps
Ricoh will have their ICE version soon, will try to write more on that. I've found over time that most apps from the manufacturers are so so at best and developing a direct relationship with companies like UDOCX and Print Audit is more beneficial to the end user and to the dealer that is selling the solution. Thanx for the comment!!!
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Re: My Top 5 Secrets About Using Linkedin for Prospecting
Art One of your better articles!! Short, sweet, to the point and should be helpful to most reps. Thank You Have a Great Day Tom Koenig Sr. District Business Manager Northeast Region - Dealer Sales Division Ricoh Americas Corporation 5 Dedrick Place West Caldwell NJ 07006 cell - 570-439-2864 thomas.koenig@ricoh-usa.com
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Last Week of February 2004)
I am out of the office until 03/03/2014. I will be out of the office from 21st of February until the 3rd of March with limited ability to check my e-mails. For immediate assistance, please contact Jason Trinder at jason.trinder@ricoh.co.uk or 02920 642590. Regards, Lloyd Davies Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment Industry ..." sent on 23/02/2014 21:49:08. This is the only notification you will receive while this...
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Re: Ten Things You Need to Know Before You Lease or Buy a Ricoh MP 501SP or MP 601SP
I suggest calling your local Ricoh Dealer (not direct), because dealers can offer better service, better support and they support your local economy. I am sure that varies with location.
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Re: Will H.P. Uber the Imaging Channel
This is a great article! One point that I disagree on is that HP will be entering the SMB market with this acquisition. What's the point? Dealers own the SMB market, and most dealers will sell whatever their customers already have. Where HP has the advantage is going into their national and global accounts where they dominate with MPS contracts on A4 devices. Finally, they can go back to the banks/governments/etc and kick out the Canon/Ricoh/Xerox A3 devices that are in there. And because HP...
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Re: When your Deliverable doesn’t excite your Customers’ then it’s time to Innovate or even change that Deliverable.
Special thanx to Ray for letting us post this blog today Water, what's wrong with water? There is still growth in print, just not in the SMB or Enterprise markets. I'm in the trenches every day and you're correct. There's no more excitement with mfps. They all do the same thing, they are all reliable and when push comes to shove, all we are doing is stealing clients from each other. Growth for companies like Ricoh, Konic a Minolta, Canon and Kyo could be robotics. Robotics could mirror the...
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Re: Three Ways to Protect Your Ricoh Wide Format Plotters
Most Ricoh wide format devices have a built in dehumidifier. The switch is on the side.
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Re: Three Ways to Protect Your Ricoh Wide Format Plotters
yup, and I believe it is for the drum. Thanks for the comment!
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of September 2004
Thanks for your email. I will be out of the office until Monday, September 29. I'll have limited access to email and will return your message as soon as possible. All the best, Andrew Jones Muratec America, Inc.
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Re: Inbound Marketing For Sales Reps (and Sales Vets)
Are you the leads you receive local or nation-wide? I receive both, in fact two of my biggest deals this year came from a blog I wrote and a post on the forums. I remember the one deal and how could I forget, the owner of the company told me, "I will never ever buy a Ricoh". During the last 8 months I sold him an MP EXPRO1157, a used MP EXPRO1357 and an MP C6502!
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Re: Print4Pay Hotels Top Ten Likes for the new Ricoh MP 2554/3054 & 3554
Good info. Sounds like Ricoh trying to stay ahead of the curve...
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Re: MY Top Ten Copy Machines of All Time
When I had my interview at AOE on Madison Ave I was totally perplexed at why the sales manager was so in love with the brand new Ricoh FT6645 and even said to him "It's just a copier". The following month this 22 year old made $6K on a Ricoh FT6645 and I never said: "it's just a copier" again.
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Re: Little Story About a Man Named Jed
I hate situations like this when you spend your time working a deal and then everything goes silent and you get the we went the stupid route call. Over and over again I've found that IT guys are total email monsters. You can call 10 times...nothing. Throw out an email and bang they are back online. If you can get their I try to get their attention with the subject line with a problem statement included like "Current (Ricoh, Xerox, Kyocera) Copier Lease Due With Issues Pending" for example...
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?
I order the Smart Op Panel with almost every one of these I sell and get nothing but rave reviews. The only exceptions are with customers that are using or considering using embedded solutions since Ricoh has yet to tell us that embedded solutions will work with the Smart Op Panel.
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Re: To Ricoh "What I Want for Christmas"
The best thing Ricoh could give us is advanced scanning functionality as a standard feature. To be able to navigate to whatever network folder a user wants would be huge, as would the ability to scan to Word or Excel. Canon already has these features, so we are at a huge price disadvantage if it is functionality a customer needs since we have to add ICE (which has a less-than-desirable UI) or NSI AutoStore.
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of June 2004
I am out of the office until 20/06/2014. Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment Industry ..." sent on 16/06/2014 1:13:20 p.m.. This is the only notification you will receive while this person is away. Alan Creighton Service Manager (Embedded image moved to file: pic17864.gif) Ricoh New Zealand Limited | cnr Anglesea & London Streets | PO Box 758 | Waikato Mail Centre | Hamilton 3204 | New Zealand Phone: +64 7 839...
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Re: Ricoh HQ7000 issue need help
Sent from my BlackBerry 10 smartphone on the Bell network. From: Print4Pay Hotel Sent: Wednesday, August 26, 2015 1:39 PM To: Glenn Reply To: Print4Pay Hotel Subject: Post By John: Ricoh HQ7000 issue need help
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Re: Canon Business Systems Pulling a Ricoh
I call complete bull **** on that. I am dealing with a customer right now whose quote from csa is 20% less than we can buy it for with all programs etc. the directs are blaming the dealers for running the industry into the ground? That's hilarious And I've heard that from Ricoh direct as well. Let's not forget who decided to bring out the A4 machines and drive the hardware revenues down to nothing and then start doing service at cost so the factory could continue to run. Those branches are...
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Re: Canon Business Systems Pulling a Ricoh
I am dealing with this right now, my DBM is looking into it but I'm skeptical having lost two previous accounts to Ricoh Direct. One was a school district we had seven mfp's in Ricoh had one billable obsolete AF 650 so "technically" we weren't the incumbent. Ricoh has a lot of ways to get around their rules. Ricoh "says" the dealer cost is the same as direct but we see them sell at our cost all the time. Originally Posted by txeagle24: We've had issues with Ricoh finding (or try really hard...
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Re: Canon Business Systems Pulling a Ricoh
Just got off the phone with my DBM and OF COURSE Ricoh has one machine in the county system so I can't keep them out if the board wants to consolidate under one vendor. I'm thinking my days as a sole source RFG dealer are over. I could add Sharp, they call me every now and then but EVERYONE around here sells Sharp. Looked at Kyocera once but they wanted $65k buy in. Suggestions?
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Re: Canon Business Systems Pulling a Ricoh
We're in Illinois. I have brought in my DSM/DBM and a Ricoh Solutions specialist when necessary didn't help in the last instance. When we see Xerox selling off the state contract they usually sell at below our US Communities cost. This is a broke ass state and price is often the only "value" they care about.Originally Posted by Larry Kirsch: Price , as an objection has always been challenging. I use to spread difference over 5 yrs then load up on advantages which I could offer. Sometimes it...
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Re: Canon Business Systems Pulling a Ricoh
I would add a solid A4 lineup from Lexmark or Samsung. They're aggressively priced, & Ricoh would likely still consider you a single source dealer. A3 placements are on the decline, & A4 is the only growing segment, plus the aftermarket revenues and profits are higher.
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Re: Canon Business Systems Pulling a Ricoh
All sounds good. Bumped into Keith Allison last week. Is he in your area?? Anyhow sounds like you guys are well diversified . Re the tough prospect !! Perhaps an offer of a back up used copier could counter Ricoh 30% lower cost ? Try almost anything to get prospect on your side. Then next year inc price?? Maybe?? Lol
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Re: Canon Business Systems Pulling a Ricoh
Yes Keith has a branch in our area but we don't run into them that much. Yes we stuck it out with Ricoh for as long as we could. We really took a hard look at the dealer/manufacturer relationship when the ikon merger happened and we saw pricing in our area that was worse than we see now. What broke the camels back was when we asked for support from Ricoh to gain some of the canon accounts that we had engaged and Ricoh told us point blank to walk away from the deals because we would never win...
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Re: Canon Business Systems Pulling a Ricoh
Had a deal recently that we were the incumbent and CSA came in and placed the exact same machine as we tried. Customer gave us the quote and our true cost was around 14,000 or 15,000 and they sold it to them around $9,000.00. Anytime CSA is in a deal there is a very small chance of winning. The only thing we have going for us is their service is very lousy so after the lost sale we usually pick up a service agreement at some point. Ricoh has been good about enforcing the rules of engagement...
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Re: Canon Business Systems Pulling a Ricoh
Originally Posted by Christi: Art, Yes, Ricoh's ROE is serious business. If you're not seeing that in your territory, you need to contact their MVP, or even Mr. Brodigan himself, immediately. I've seen him take the matters into his hands personally. When you are moving half our gear a year, you hold more cards then you think. How Canon can afford not to is beyond me. I guess that's why we're seeing more Canon dealerships starting to carry our product. I too have seen personally very high...
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Re: Canon Business Systems Pulling a Ricoh
We've had issues with Ricoh finding (or try really hard to find) ways around Rules of Engagement. One example I will use is a former customer I had that had all of their local Ricoh MFP placements with me but had a few old units from Xerox locally & several Ricoh units in a different market from RBS. The customer was looking to upgrade a Ricoh machine that I had placed a few years earlier. Ricoh went in and gave them pricing that was 25% lower than I could offer, & when we brought up...
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Re: New Ricoh Signature Series Color MFP's on the Web
Agree with your comments. Take a look at the Savin website, Lanier website, and the Ricoh USA website. The Savin website is in need of a major update...
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Re: New Ricoh Signature Series Color MFP's on the Web
Age old channel conflict issue. Does Ricoh Employ a dealer council. Might be a good idea to forward your thoughts to them. Best of luck and good selling...
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Re: New Ricoh Signature Series Color MFP's on the Web
Ricoh does employ a dealer council and would not know how to make that connection right now
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Re: New Ricoh Signature Series Color MFP's on the Web
Get a quote from a Ricoh Professional...Now that's funny. But don't worry the dealers are the most important part of Ricoh's strategy and plans going forward. They can't even update the Savin or Lanier site. Being a Savin dealer I have people rather frequently who go on the site and are turned off by how old and outdated it looks.
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Re: New Ricoh Signature Series Color MFP's on the Web
Will be interesting to see what, if anything, ever comes of it. We have talked a lot before about leads from the manufacturer. Maybe, just maybe, that request a quote will be shared with dealers as well. Of course with is being a Savin dealer I won't hold my breath that "Ricoh" will send us leads. I've gotten a couple in the last few years but they came from the Savin website requests. Not sure what I've gotten from Ricoh lately except heartburn and stress.