Tagged With "email"
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Re: Why I Still Cold Call for Copiers after 33 Years
Art your comments are great to help remind people of the "Lost Art of Cold Calling" or Gold calling. I was kicked out of the Sears Tower more than once cold calling Laser Printers (yup Laser Printers in the 80s) but uncovered some great deals as well. You've added tips that show how better prepared we can be on cold calls now than back in the day!
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Re: Why I Still Cold Call for Copiers after 33 Years
Could agree more to the cold calling as well as the planning and preparation. I can send an intro letter in the mail, but if I take it to the reception desk to personally deliver, chances improve. A planned segment of cold calling/hot knocks along with a few scheduled appts makes for a good day. That cold call is your first impression and make the reception person or initial contact a VITO!
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Re: Why I Still Cold Call for Copiers after 33 Years
Pardon my ignorance, but what is a VITO ?
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Re: Why I Still Cold Call for Copiers after 33 Years
Very Important Top Officer It's an alternative to talking about C Level Officers as if they are really approachable. VITO may be a C level person but doesn't have to be. The best book in the world is called Selling to VITO by Parinello
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Re: Email Security is Moving Into More Prominent Positions
Art what time is good today I néed 20 m minutes steve Steve s iPhone > On Aug 4, 2014, at 4:54 PM, Print4Pay Hotel < alerts@hoop.la > wrote: >
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Re: Email Services Recommendations?
http://www.google.com/nonprofits/products/ As a non-profit, they can use Google Apps for free, including Gmail
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Re: Email Services Recommendations?
Microsoft also offers a 'donation' version of Office 365, including email.
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud
Art, Interesting read! Here's a little "trick" I figured out. Setting up Cloud Scanning is very easy and can be without any additional software if the cloud storage offers a folder on your PC. For example, Dropbox and Google Drive when installed place "drag and drop" folders on your desktop. You can then set up a small workflow for scanning to the cloud by registering a Scan To Shared Folder and set the Dropbox or Google Drive folder as your destination. Your scanned document will...
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud
Czech Thanx for the reply, you have been scanning to a single folder on dropbox for years and recently added google drive on the 5 year old MFP we used in the sales area. You could set up multiple "buttons" on the MFP for additional folders.
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud
Is it available in Australia I have emailed them Waiting on reply But thought you might know Kind Regards Gordon Mackay Managing Director Pacific Office Solutions Phone (07) 5452 1250 www.pacificos.com.au < http://www.pacificos.com.au/ > Twitter< https://twitter.com/pacific_office > | Facebook< https://www.facebook.com/pages...ces/107025482711516# > | Linkedin< http://www.linkedin.com/profil...sponsive_tab_profile > [...
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on July 24th. Thank you.
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud
Hello Gordon, One of the advantages of the cloud is that you can easily make the same solutions available all around the globe. So yes, Udocx is available in Australia. We will reply to your email shortly.
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud
I can't say that I agree that scan to email or folder are dying in my experience. Scanning to Office 365 should only require a special connector configuration in the hub transport layer. Like traditional scan to email or folder the first time is difficult and it doesn't seem like it's worth the effort but in time it should become more simple. "Scan to Cloud" seems to be a vague term as most people who are looking for a solution like this may be referring to scanning to their application...
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud
Originally Posted by jswinberlin: (...) Some lines of business applications are really nice and provide configuration of "hot folders" which not only upload documents but delete them from the original folder. I'd love to see more services offer this feature. (...) Unfortunately (or maybe fortunately), I've yet to find a solution that meets the needs of even 30% of our customers like scan to email and scan to folder which by nature are very flexible in their simplicity. I'd love to hear...
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Re: The Future of Scanning for MFP's aka Copiers is in the Cloud
JS: ok, maybe I shouldn't have used "dying", let me say that users are looking for more options than scan2email or scan2folder. Most I talk wish there were more options that would save them time. I agree, mist want to scan back to their business line of software. Thanx for the comment!!
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Re: Ricoh America's Trying to Poach Dealer Account?
Wow! I would start buying from direct if I could get those prices! Also I would like to know what contract as I haven't seen access to one like that. I hope this gets taken care of for the dealer. What an overstepping intrusion and intentional malicious attack on the dealer customer relationship.
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Re: Ricoh America's Trying to Poach Dealer Account?
good point, maybe dealers should just buy from direct!
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Re: Ricoh America's Trying to Poach Dealer Account?
The US Communities Contract is what we use for School Accounts as well as non-profits and Govt. You can sell below the contract price you can't sell above the contract price. One of my techs sent me a photo of a Ricoh business card from one of our School Dist. Unit Offices and when I notified my DBM she asked what the Ricoh Rep was talking to them about. We have a machine right next to the receptionists desk with out sticker on it. A Ricoh rep is supposed to do an about face and disengage if...
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Re: Ricoh America's Trying to Poach Dealer Account?
As promised, here is the email from the dealer rep: I received an email this evening from the purchasing director of a large educational institution that has been our exclusive customer for Ricoh products going on 7 years. They are very happy with my company and this is why I was contacted and asked to take care of it. The email simply stated "you want to give this guy a call?" It was in reference to a RBS rep sending special rebate university contract pricing (the exact same contract and...
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Re: Ricoh America's Trying to Poach Dealer Account?
17 years in the business and that's the used car salesman talk track approach that he knows....
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Re: Ricoh America's Trying to Poach Dealer Account?
If you bring this to the attention of your Ricoh Dealer Support Manager. One of our partners has started firing any direct reps that don't follow the rules of engagement. About 6 months ago I lost to a Ricoh rep using government pricing. $97 per month on a 60-month lease for a Ricoh MP C3003 with a booklet finisher. I had 0 profit in my quote and was still more expensive. There is just no money in those accounts for reps that work off of GP.
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Re: Ricoh America's Trying to Poach Dealer Account?
We had a sit down with the branch manager several years ago and they were firing anyone who violated the rules of engagement and Ricoh was reimbursing the dealer for poaching the accounts. After that we rarely had any problems of them poaching our accounts but the pricing is still an issue in those types of accounts. Just remember everyone is playing by the same prices and rules. It must be true, right....?
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Re: Ricoh America's Trying to Poach Dealer Account?
Just yesterday I was speaking with a P4P member, this member had interviewed with KonicaMinolta some 8 weeks ago. Our P4P member posed this question to the Regional KonicaMinolta Manager. With Ricoh we have "Rules of Engagement", basically we can touch theirs and they can't touch ours. Does KonicaMinolta have something like this? The Regional Manager replied with, "we have a similar process, however, we can always take their (dealer) business and apologize later." Once hearing that our P4P...
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Re: Ricoh America's Trying to Poach Dealer Account?
I am always hearing our sales people complain about dealers taking accounts from us. Then I read your blog and see posts about direct stealing dealer accounts. I always imagine if I were the buyer and how mad I would be if I found out who I can buy from is being limited. If I want to but a dell laptop I can compare dell with their dealers.
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Re: Ricoh America's Trying to Poach Dealer Account?
It's crazy business out there, I would not mind having NO "Rules of Engagement" as long as the pricing was similar for both players. Ten years ago, I lost all 5 of my Majors to Direct taking them on price. It was ugly.
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Re: Ricoh America's Trying to Poach Dealer Account?
It goes both ways. As a RBS employee I understand and follow dealer incumbent ROE but for the dealers their are no rules, I have had 100% MIF poached and lost significant deals because the dealer got better price support from Ricoh. If only we all played fair - but it's a one way street, so there is no "fair". The RBS employee here should ask himself if it's really worth it, and then go find someone else to sell to.
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Re: Ricoh America's Trying to Poach Dealer Account?
In the days where a majority dealers are not exclusive to any one specific manufacturer we (dealers) are fair game as maybe we should be. If you are fortunate enough to have two or even three lines to choose from you always have the option to switch lines. I would contact your dealer rep and let him know that due "poaching" you will be presenting a different manufacturer option since you can not compete with pricing on the same equipment offered by direct. Fair is fair.
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Re: Ricoh America's Trying to Poach Dealer Account?
I think I want to start buying our machines from RBS instead of Ricoh Distribution. The directs are the biggest whores now a days and the Japanese could care less as long as that factory keeps running. It's amazing to me how much they have screwed this industry up in the last 20 years.
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Re: Ricoh America's Trying to Poach Dealer Account?
This is a 2 way street as I have heard of dealers TARGETING Ricoh direct accounts, it's a nature of the business. If the rep was taking that good of care of said upper education account, then there wouldn't be a problem, which it doesn't appear there was a problem.
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Re: Ricoh America's Trying to Poach Dealer Account?
It's not a two way street. The ROE from Ricoh states RBS can't poach dealer accounts but dealers can poach RBS accounts. These bastards in these direct operations are glorified used car salesmen at best, most of the time.
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Re: Marlin Leasing Doing the Dirty Deed to Dealers?
I have not, but we don't use Marlin, & I don't know of any major competitors in our area that use them as one of their primary leasing partners.
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Re: Marlin Leasing Doing the Dirty Deed to Dealers?
It wouldn't surprise me. I'm amazed at how some of these leasing companies will,screw their dealers. We use Great America primarily and I like the fact that they just want to be the financial arm of the transaction and leave everything else to us and the customer. The rates are a little higher but for the relationship and lack of problems I'll take it.
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Re: Marlin Leasing Doing the Dirty Deed to Dealers?
A long time ago we had a problem with Providence Capital and i brought it up as a warning on this board about using them. I had forgotten but that is what they wanted to do. They did not want us talking to the client about the leasing. They wanted to have the conversations with the clients themselves and keep us out of it.
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Re: Marlin Leasing Doing the Dirty Deed to Dealers?
Marlin is the bottom of the heap as far as scruples go and anyone who uses them deserves what they get.
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Re: Marlin Leasing Doing the Dirty Deed to Dealers?
Our dealership has had a great relationship with Marlin over the last two years. They are a publicly traded company and act like one in the dealings we have had with them. We have built a multi-million dollar portfolio with them and couldn't be happier. I would ask your source for proof and talk to your Marlin Biz Dev Manager.
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Re: Marlin Leasing Doing the Dirty Deed to Dealers?
Until you reach the end-of-lease issues, you really can't judge any leasing company and especially Marlin. We developed a business model that Marlin agreed to and had their attorney's draw up in an agreement. We signed and returned but failed to get a signed copy back. That's all Marlin needed to renege on everything. It was a contract drafted by their people that they would not honor in the end. If they made you any promises, get it in writing and get a signed copy returned.
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Re: Marlin Leasing Doing the Dirty Deed to Dealers?
I also will add that I do know Marlin is, and probably has for years, sending letters to the customer about a year out talking to them about buying the equipment from them before the lease expires. I'm quite amazed at the short sightedness of this as one, they will lose dealers for a quick sale with a buyout, and two, instead of writing a new lease quickly they will now have a situation where the customer will keep the equipment for several or many years past the expiration of the lease.
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Re: Marlin Leasing Doing the Dirty Deed to Dealers?
I do like our new rep as she lives close to us and is really trying for some business even though I explained to her before she ever came to meet with me that we were extremely pleased with great America and had no intentions of moving our business. What I do use them for is the questionable credit as they have a program (I think fairly new) that will do 36 month leases for bad credit or no credit people. I just did one last week that no leasing company would touch because of previous loan...
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Re: Marlin Leasing Doing the Dirty Deed to Dealers?
David: My information comes from a dealer principal that I've known for twenty years. He called me to help him get the word out, you know the drill, "bad news travels quicker than good news". I can also tell you that this dealer also HAD a long relationship with Marlin and a large portfolio. I appreciate your input and am happy to hear that some are doing well with them.
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10 Simple Edits That'll Instantly Improve Any Sales Email
10 Simple Edits That'll Instantly Improve Any Sales Email A mesmerized reader, for all intents and purposes, is an engaged prospect -- and that’s exactly what salespeople want. After all, engaged prospects are more likely to keep reading your message, which makes them more likely to reach a call-to-action that’s irresistible. Are you ready to edit your copy like a pro? Here’s what you gotta do ... 1) Open with questions that get the reader to say “yes.” Inertia, be it mental or physical, is...
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3 Sales Email Templates to Use When Prospects Aren’t Ready to Buy
Regular readers of the HubSpot Sales Blog know they should " Always Be Helping ." When a prospect has a challenge or goal you can help with, you know what to do -- you take them through your sales process. That’s the best way to help them. But what if they are busy with another priority, yours is not the most obvious service to help them, or they just won’t admit they are a good fit yet? How do you help them in a way that makes them likely to come back to you if and when they do need or want...
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Eliminate Copier Overage Charges Once & For All
Most every company owns and or leases a copy machine. In most cases these copiers are covered under a maintenance/supply agreement. The billing model that is most prevalent is where a company charges a fee for "x" amount of pages for black and color prints/copies. Those contracts are be billed annually, quarterly or monthly. In addition to the base charges (annual, quarterly or month), there is also a charge for prints/copies that were made in excess of the agreement. For example. Annual...
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How Do I Ping an Email Address?
The Command Prompt console in Windows 7, 8 and 8.1 lets you check the validity of an email address by pinging it. Once you get the list of MX (Mail Exchange) records for the domain of an email address, you can connect to the domain's mail server and communicate with the email address for verification. You must, however, turn on the Telnet remote access protocol before you can start the process. Promoted by Press Windows-R to open the Run box, type optionalfeatures , and then press Enter to...
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The Risks of Email Blasts and How the "Junk" Button Can Hurt Your Business
Sending out large email blasts to your market is so tempting. With the click of the mouse you can instantly spray email newsletters and event invitations to thousands of emails that you have gathered from your CRM, customer lists, and (worst-of-all)...