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Reply to "The Death Of The B2B Salesperson [Infographic]"

Vince:

 

Well stated!  I'm having a hard time with this also.  We've seen Ricoh on-line now, they are pushing the envelope with direct vs dealer.  I agree with you, what happens once the box arrives, what they thought they were getting because product marketing for all manufacturers have a tendency to over state what they systems can and can't do.

 

I'm hoping we are right and Forrester is just pushing BS

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