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The Week in Copiers 15 Years Ago

 

The Week in Copiers 15 Years Ago The Second Week in October 2010

I have no clue as to how 2020 will end revenue wise. The year has proven to be full of challenges for all of us.  What I do know is that I will not give up, or give in to negative thoughts.  The world is what we make of it an if we are too succeed then WE need to make things happen every day.

Enjoy the threads from 15 years ago this week



Konica Minolta Office Equipment Unit May Miss

Guest ·
Konica Minolta Office Equipment Unit May Miss Target (Update1) Oct. 11 (Bloomberg) -- Konica Minolta Holdings Inc., a Japanese maker of office equipment and digital cameras, may miss the revenue target at its biggest division this year as printer sales fall, the unit's head said. Printers contribute less than a fifth of sales at the business technologies division, which accounted for 56 percent of Konica Minolta's total revenue in the fiscal first quarter. The unit, which also sells copiers
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Konica Minolta Launches the bizhub PRO 920

Guest ·
Konica Minolta Launches the bizhub PRO 920 Production Printing System New 92 ppm Device Combines High Print Speed and High Image Quality with Unmatched Reliability and Durability for Production-Level Environments RAMSEY, N.J. - September 12, 2005 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today introduced the bizhub PRO(TM) 920, a 92 page-per-minute (ppm) printer/copier/scanner. This Segment 6 workhorse is ideally suited for users in production environments ranging from
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Konica Minolta & Creo Introduce IC-301 Image

Guest ·
Konica Minolta & Creo Introduce IC-301 Image Controller for bizhub PRO C500 Based on Creo's Digital Print Technology, the IC-301 Offers bizhub PRO C500 Users a Robust Workflow Solution and Advanced Graphics Features RAMSEY, N.J. and VANCOUVER, B.C. Canada - October 4, 2005 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) and Creo Inc. (Creo) today announced the IC-301 Image Controller to drive the bizhub PRO C500 color production printing system. The IC-301 was co-developed by
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H

Guest ·
dealer side). Plus the fact that Ricoh, Canon, Sharp, Kyo and Toshiba are all releasing their printers into the VAR channel. For those who don't know VAR's are solution sellers whether they combine software and pc's, or software, PC's and printers . Most of these VAR's have the inside connection with IT. As dealers we are trying to sell solutions based on hardware and software, most of the software is document imaging. In some of the latest publications in VAR trade magazines there have been
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New Xerox Phaser Hits 36 Color ppm

Guest ·
starts at an estimated retail price of $5,148; the WorkCentre(R) 133 copier/printer offers copying and printing with optional fax and starts at $6,148; and the WorkCentre Pro 133 advanced multifunction system starts at $8,899. These products further expand Xerox's line of multifunction systems available through resellers and dealers. All three systems use Xerox's patented emulsion aggregation (EA) toner, which standardizes the size and shape of toner particles so prints and copies have sharper
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KONICA/MINOLTA CPP 500 COLOR UNIT

merlin ·
Konica/Minolta dealer.
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Re: Guide to Selling Copiers

Guest ·
copiers. I had a customer who was in need of a digital copier. They wanted a system that would print and copy @ 85 ppm! We (Ricoh) did not have a digital 85ppm at the time. I could sense the customer being uneasy with my 60 ppm system. I took a chance and asked the customer how many documents they copied off the glass. My customer was not sure and called in his secretary; she said that they copied about 30 documents a day. These documents represented a large part of their volume and they needed
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CANON INTRODUCES NEW imageRUNNER 2016/2020 SERIES DOCUMENT IMAGING SOLUTIONS FOR SMAL

Guest ·
CANON INTRODUCES NEW imageRUNNER 2016/2020 SERIES DOCUMENT IMAGING SOLUTIONS FOR SMALL OFFICES & WORKGROUPS Light-Volume, Enhanced MFP Devices Feature Key Networking and Color Scanning Functions to Complement Canon's Series of Small Office and Workgroup Equipment NEW YORK—September 14, 2005—Canon U.S.A. Inc., the nation's market share brand leader in black-and-white and digital color copier/printer solutions, today announced the introduction of the imageRUNNER® 2016/2020 Series of
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RICOH CORPORATION SELECTED FOR INFORMATIONWEEK

Guest ·
solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh’s line of document management devices include, color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H

Jay ·
I’ll play devils advocate here. Ricoh printers are already available online from many places. If Ricoh ever wants to get significant market share in printers they will have to open distribution. The RFG dealer network will not get the market share needed. But in the long run I think this will help us. How you ask???? The current Ricoh printer line is very strong. Superior to other products in many places. But we are still “selling printers”. To us that typically means long sales cycle for
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Conference on office machines as profit machines

Guest ·
Conference on office machines as profit machines By DAVID GURLIACCI Computers, software and office machines such as copiers, faxes and printers aren't just expenses - they can also be ways to make or save money for a business, according to the organizers of the "Office Makeover Expo" to be held Nov. 3 in Yonkers. "When we can streamline the flow of information, we can have a tremendous impact on improving profitability," said Darrell Amy, president of Convergence Consulting Inc., based in
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RICOH CORPORATION ENTERS AGREEMENT WITH D&H

Guest ·
products and consumer electronics distributor, to distribute Ricoh’s extensive line of small- to medium-sized business (SMB) and commercial color laser printers, monochrome laser printers, multifunction units and departmental scanners. The agreement extends to MFP upgrade items, consumables and associated accessories. Ricoh's line of advanced digital printers includes the new series of Aficio color laser printers, the CL7200 and CL7300, launched in July of this year. These devices offer users a low
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FOR IMMEDIATE RELEASE 3035/3045

Guest ·
documents in physical mail bins, saving space and providing a secure environment · 466 MHz Processor Network printer via standard 10/100BaseTX Ethernet and USB 2.0 connectivity · PDF Direct Print reduces network traffic and raises productivity The Aficio 3035/3045SP Series comes pre-installed with DocumentMall to streamline document input, management and output. With Ricoh’s DocumentMall, customers can reliably store, edit, share, and retrieve electronic and digital documents virtually anywhere from a
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H

Shaja ·
When we were OKI dealers, we got burned by clients price-shopping us on the Internet. So, we learned the hard way from that experience. When Ricoh started making their printers available through the consumer-level channels (OKI all over again), we didn't take it lying down. We designed a proposal/ marketing/ educational brochure that promotes our "Dealership/Ricoh Advantage, a professional sales and service partnership with the world's leading manufacturer of digital imaging systems and the
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H

Guest ·
Who wants to buy Ricoh printers. Is anyone selling the printers? Can you make any real profit?
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H

Shaja ·
Printer sales are a component in our strategy of controlling our market. The payoff may not be a high profit margin immediately, but there are many other good reasons for placing a printer. We sell printers 1) for the future toner sales and 2) more importantly, to position ourselves as the client's supplier of ALL their office equipment. If it's a new client, it helps us get in their door and build our relationship with them for future equipment sales. If it's a current client, it helps us
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NEW imageRUNNER 2016/2020

Guest ·
CANON INTRODUCES NEW imageRUNNER 2016/2020 SERIES DOCUMENT IMAGING SOLUTIONS FOR SMALL OFFICES & WORKGROUPS Light-Volume, Enhanced MFP Devices Feature Key Networking and Color Scanning Functions to Complement Canon's Series of Small Office and Workgroup Equipment NEW YORK—September 14, 2005—Canon U.S.A. Inc., the nation's market share brand leader in black-and-white and digital color copier/printer solutions, today announced the introduction of the imageRUNNER® 2016/2020 Series of
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SRV2lite and Savin 2522

jswinberlin ·
I've set up Scan Router V2 Lite on a pc and set up a delivery server. Added destinations and set up I/O device.MFP has found Delivery Server but "cannot connect to server"Delivery Server is an XP machine with SP2 and I have provided an exception in...
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Savin 2518 SADF Mode

jswinberlin ·
I'm pretty sure there should be a way to turn SADF mode off on this machine, but cannot find it in user tools and haven't been able to locate it in sp modes.Can anyone assist?
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To all,

Guest ·
To all, As of 10/12/05, the format for PrintMail non Participation Web Training that was scheduled Three times per week has been changed and improved. Originally it was scheduled every Thursday @ 4:00PM and every Friday @ 11:00 AM and 2:00PM. The new format will now be available Twenty-four/Seven (24/7) hours a day and is available to all Ricoh employees as well as PrintMail Customers and Prospects. The link is as follows: https://e-meetings.mci.com/nc/...;p=PRINTMAIL&t=r This
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Re: Guide to Selling Copiers

Guest ·
My rule #1 when I was selling copiers: I started by Asking the Right Questions AND Completing a Document Management Questionnaire. The copier and MFP has a competitive advantage over other devices, however, technology itself does not sell as effectively as a solution. I keep the discussion focused on the solution of electronic filing, its quantifiable benefits, and how the customer could use it in their office environment. By focusing on a user’s problem and solution I found it be much simpler
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Re: Guide to Selling Copiers

Neal ·
you gotta love Steve....he's really reflects one of mine and that is ABC-always be selling Today more than ever we need to take copiers from a commodity to a valuable piece of the solutions pie.
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Re: Guide to Selling Copiers

wpd1 ·
I would let a rep "choose a method" in which they most feel comfortable. For example: Section 1) Selling by Industry: Add the top 10 vertical markets that apply to black and color and HV. Section 2) Selling by financial justification: Create a section that shows how to sell based upon lowering TCO through equpipment upgrades, lease options, and the reduction of desktop printers. Section 3) Selling by tactics: A section that shows how to sell by tactical approach, i.e. SPIN selling, carnegie
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Re: Guide to Selling Copiers

Foxtrot ·
quote: I would let a rep "choose a method" in which they most feel comfortable. For example: Section 1) Selling by Industry: Add the top 10 vertical markets that apply to black and color and HV. Section 2) Selling by financial justification: Create a section that shows how to sell based upon lowering TCO through equpipment upgrades, lease options, and the reduction of desktop printers. Section 3) Selling by tactics: A section that shows how to sell by tactical approach, i.e. SPIN selling
Reply

Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H

David Burkill ·
what Ricoh did and how it stacked up in the marketplace, and they were not prepared to take what they saw as a risk. The Ricoh name needs to be made far more visible - at least over here - and moves like this can only help that goal. The bottom line is of course that we try to sell solutions rather than printers, and that has got to remain the focus of our work. It will become a little easier if customers know the product line - and know they can trust and respect it.
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H

Darren .... ·
I feel the same way about getting the printers in there for brand awareness. But in the past when it has come to printers with Ricoh, that hasn't always been a good thing.
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Re: Guide to Selling Copiers

Guest ·
Art, Thanks for the great words of wisdom. I am printing this for distribution to my "old" sales reps and this will be the platform for the NEW hires. Keep them coming
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Re: Leads in North Carolina

Boston Mike ·
sales activities potential opportunity to provide... - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - tools and services for product development activities - products and services to support its technical infrastructure The StrikeIron Web Services Business Network (WSBizNet) simplifies the process of
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FOR IMMEDIATE RELEASE 3025/3030

Guest ·
office equipment, has launched the Ricoh® Aficio® 3025/3030 Series of digital imaging black and white Multifunction Products (MFPs). Built on strong features from the Aficio 2022/2027 MFPs, the Aficio 3025/3030 has many new features and upgrades. With faster print speeds, the Aficio 3025/3030 are able to produce up to 30 ppm at 600 dpi. The 3025/3030 Series also offers a larger RAM of 128MB (Std)/384MB (Max) verses 64MB/192MB respectively. To reduce network traffic the Aficio 3025/3030 features
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Transfer Film Usage

Guest ·
Does anyone have a printer client using t shirt transfer film in the b2c products? I have a print shop client that needs to do approx. 500 per month of these and that will be 95% of the total usage on the unit. Ricoh has not added transfer film to its recommended paper product lists. I am willing to recommend a competitive product to this client if anyone knows of a unit that can run this successfully.
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Re: Guide to Selling Copiers

jswinberlin ·
I'd have to agree with Rule# 1: Never Stop Prospecting Solution selling and product knowledge are very important. But, can only come in second to the need to have a burning desire to succeed and the discipline to make the required number of contacts.
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Re: CL400dn

Darren .... ·
Well, it was nice for a few months anyway. Its not holding up. Customer bought for the thick stock capability and it worked great for a while, then the toner began rubbing off of the 110 lb index (within specs), customer tried a thinner stock. Ricoh had us turn up the fuser temp ... it was marginally better for a week, then it got the the point that the toner was not even bonding to standard 20lb bond paper! Ricoh sent us a nice new fuser kit, still no good. Has anybody else had a problem
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Re: CL400dn

Guest ·
Make the changes on the printer. Menupaper iput paper type...
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Re: CL400dn

Guest ·
not bonding to 20 lb stock? If youre not a tech, you need one. This one is going to be too obvious. I see you got a new fuser unit. You're using Ricoh supplies? are the symptoms consistant? That is, happening all the time? If not it could be damp paper. Using damp paper means the heat of the fuser is used to dry out the paper instead of melting the toner. As I said this has to be something obvious.
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Re: CL400dn

Darren .... ·
The drum seems fine, the image transfers fine, it wouldn't seem to be a pre-fusing image problem, unless it was a bad batch of toner. Corporate is taking over, I'll inform you of the results. Yes, it is OEM toner. A trained tech is working on it and has been in contact continuously with Ricoh on this.
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H

Neal ·
Shaja...great point...and it's exactly that difference that will put you lightyears ahead of the competition. If you are providing a total solution for your customer then you are just the same ole box salesman that so many have been over the years and that simply won't get it in today's marketplace.
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Re: Guide to Selling Copiers

Guest ·
I agree with all the tips, I believe in never sit back and wait for deals to fall into your lap!! I feel that without excellent product knowledge you are wasting your time, speaking to the correct person and asking him/her the questions that will determine their specific needs. A lot of reps "drop boxes", those days are long gone, solution selling is the key to success. I agree with one statement, sell the first device at almost cost, build a relationship and give GREAT service, believe me
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Re: No longer Aficio???

Darren .... ·
I see what you mean as far as the brochure goes, but on the Ricoh website, the name Aficio is clearly used with these models. Hmmmm ?


-=Good Selling=-

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