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Reply to "Thoughts on Manufacturer' App Platforms"

Ricoh ICE, selling maybe to 10% of my clients.  I mention it to every account, however in most cases I met with "what is scanning to the cloud". I then have to make mention of dropbox, google drive, box, MS365 or ask what they use.

There's nothing I don't like about the app, it has a decent price point.  On a 5 year lease I need to include 5 years Maintenance along with the cost of the app. Personally I wish there was a monthly commission that could be generated to the sales person.

The real PIA is when you upgrade early that has an existing ICE subscription, there should be an easier process. In most cases I have to do my own training.  Hope this helps

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