Reply to "The Death of the 48, 60 and 66 Month Lease"

Art PostAdmin VIP

Again. I agree! When there is a maintenance agreement question with any of my accounts now, I hand it off to our client care team. I could get involved, but won't because I'm not seeing any revenue on it. In fact, there have been many deals where I just recommend the basic warranty. Not that I want that, however in some cases it's easier to get the order, than fight pricing on maintenance after you've won the battle with the copier.

I was at a point where I was getting about 500 per month on residuals, now I get a whopping $47 because of one MNS deal. I'm finding MNS is just taking too much time, and much longer to close and manage.

8/7/1410:43 PM

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