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Scan to Hosted Exchange

I had an MP C4503 go out today, & the customer said they would give us their scanning settings when we got onsite.  It turns out their Exchange is Hosted through their Managed Services provider who didn't give us this info prior to install.  Is it possible to set up scan to email in a Hosted Exchange environment?  The install technician is telling me their only option is to bring email in-house or set everyone up with Gmail accounts.

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