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Reply to "Sales Tips"

quote:
Originally posted by JasonR:
quote:
Originally posted by Art Post:
There are two words that are critical to use when responding to an objection.

And two words NOT to say.


The two words NOT to say are "yes, but". The two words that ARE critical to say are not listed.

Unless this is some kind of riddle and "yes, but" is both of them, and I don't get it.


I just post it for all, I don't write, I do agree with the riffle though!
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