Next steps in the transition:
1. Technical Service Representatives (TSR) may be eliminated or reassigned, such as Sales staff were this past week. IKON Service Technicians will begin to support RFG Independent Dealers. This is already happening in some instances, wherein an IKON Service Technical will act as the TSR for a Dealer and visiting Dealer accounts to help resolve technical issues with Ricoh equipment.
2. Malvern, PA to become Ricoh HQ in the long term. This is not happening until late 2012, yet it will happen. Announcements to close the West Caldwell building at 5 Dedrick and sell the building (that they own) to raise capital, will be made next fiscal year (FY2011). Ricoh has office space in surounding buildings in that area, such as Ricoh University, which may remain open.