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Reply to "Ricoh Ikon Letter"

Certainly the service and supplies provide ongoing profits (at least one would hope) but keep in mind that the machine that they sell to you for $8,000 that you sell for $10,000 is still just $8,000 for them. They could sell that same machine to an end-user for $8,000 and be no worse off then had they sold it to you.
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