We don't sell the Epson, I do hear that many Ricoh wide format dealers are looking to change. The W3602 is due out something this spring, Ricoh is waiting to exhaust inventories on the W3601. I have not sold a W3601 yet this year and believe I only sold a handful last year, I used to sell at least a dozen a year.
The W3602 will have the GUI as the color systems and many of the same features, sad but the GUI and the MFP features will still put us way behind with the likes of KIP & Oce