Reply to "Question for those who work at multi-line Dealers"

fisherMaven VIP

That was our experience with Kyocera as well and why we left them for Samsung as our second line. Our primary is Ricoh and the Samsung is a great compliment to Ricoh as they give you similar speeds and feeds at a much lower price to the customer. For the low volume customer who still wants the features without the hefty price of a Ricoh the Samsung is the perfect fit. Samsung has some features I wish Ricoh had by the way. One other problem with Kyocera was the pricing made selling a Ricoh instead a no-brainer. The Kyos were not user friendly, had service issues and the techs hated them.

5/13/149:25 AM

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