Until you reach the end-of-lease issues, you really can't judge any leasing company and especially Marlin. We developed a business model that Marlin agreed to and had their attorney's draw up in an agreement. We signed and returned but failed to get a signed copy back. That's all Marlin needed to renege on everything. It was a contract drafted by their people that they would not honor in the end. If they made you any promises, get it in writing and get a signed copy returned.