Manufacturer Support on Bids

How is everyone's support from their manufacturer on bids? I am noticing that it seems they do not want to mess with them anymore.

We were starting to work on a 40 machine RFP for a fairly large organization. Call my Konica rep and he looks over the RFP and tells me "fantastic, use your dealer pricing".....I said no you need to go and get some pricing support and he said there won't be any extra support. Canon is the same way. Unless its over 250,000 they say there's your price book, use it.

I figured since we were predominantly Canon my KM rep would have eaten this up since he is always asking me for more machines.

"If any of my competitors were drowning, I'd stick a hose in their mouth and turn on the water." - Ray Kroc

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