Here's one from last week with a certain company that just got acquired by another company (hint: sounds like LoJack)
Me: Hello we have a customer that we ordered cost-recovery tablets for in the past and we need to order a new one for a new office.
Guy in Budapest: What's the customer name and do you have a serial?
Me: Customer's name is Billy's World-O-Law and the serial is XXX-XXX-XXXXXXX
Guy in Budapest: I'm sorry we can not sell to you. You need to call Cranel.
I call Cranel, they tell me no, I can't buy it from them I need to call the manufacturer whom we ordered the MFPS from
I then call the manufacturer and get told "no those aren't our item codes you need to call Nusiance for that"
I then call back the Budapest guy and he tells me "No we can not sell to you, you need to call the manufacturer"
At this point we're trying to get a copier delivered so I call LoJack directly and finally get hold of someone who can help and lo and behold I get all of the information and a quote. We get the order and send over the PO.
Sales rep asks me what about set up?
I call the local Northern California dealer who says "yeah we don't set up those tablets you need to call the manufacturer "
I then call Lojack again and they're happy to help with the set up! FINALLY!!!
But then he says:
"We can get this scheduled in about six weeks........"