Skip to main content

Reply to "Haven't seen the rep in 5 years....."

I believe in the "Rule of Six"

 

You should touch a customer 6 times a year with a mix of personal visit, emails, mailers,Phone calls,  shows, lunch & learns, or webinars. That comes down to every other month in different ways so it doesn't seem overwhelming to the customer, but they know who to call if they have an issue or need new equipment.

 

If you don't add value to your customer over the course of the lease why do you think you are worth more when they upgrade the lease?

×
×
×
×
×